Customer Reviews for U-Haul Moving & Storage of Jonesboro

4747 évaluations

7308 Tara Blvd   Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

(770) 471-7956

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 471-7956

7308 Tara Blvd
Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

Services dans cet établissement :

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

TEEKI R. 
Évaluation :
2

Was overcharged for cleaning fee. Nothing was dirty nor damaged.

JANEL O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faith O.  |  Expérience générale 
Évaluation :
2

The general manager, should not complain about other uhauls sending their customers to his store infront of the customer. And also not be rude and belittling to customers. He smacked his lips and rolled his eyes because I did not do self check in at his store and he was obligated to enter in my information. Then when I told him about the credit to my account for the inconvenience he laughed at me and said he not going to honor that I can use the credit at his store but not his.And I explained to him I did at the original location. And they said they would transfer all my info over. Also upon returning the uhaul by 10pm and putting the gas on half a tank versus the 3/8 with pictures to prove I should have not been charged an after hours fee. Of 20 dollars and by 7am the next day I called customer service for them to remedy the matter the young lady informed me that he would reach out to me shortly. In which he never did. Not a good experience at all and also I subcontract for uhaul under moving help.com Atlanta's MVP movers my reviews show I know how to treat customers this gentleman surely does not

CHRISTOPHER G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUBRY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEROY J. 
Évaluation :
1

Lewis was extremely rude and disrespectful. I would not recommend this location to my worst enemy. He ruins the reputation of Uhaul.

BREYONNA S. 
Évaluation :
5

Check in and out was quick and easy

BOYD R. 
Évaluation :
1

You may have trucks- but people don't pay for confrontation- dirty trucks in a pandemic and being nickle and dimed for gas when it returned where you got it but your attendant sliding meters a fraction of a centimeter up , or your interpretation of a day rates which is 24 hrs from the time you pick the truck up (if you can count and do math vs 12 from the time you rent 11-11 just because your low on trucks and trying to get people to return truck - or charge them twice for what should be a 1- 24 hour period. Believed all the reviews - they are nice to who they want to be nice to - but they will get ghetto and an attitude when you ask normal questions. The truck is sometimes clean - sometimes dirty ( yes in a pandemic ) sometimes they run good , but sometimes the steering is so loose you think you might die driving it . I wanted to like this location because it was black owned - but just because you have a business - doesn't mean you have what it takes to run one successfully . This location has been here a while - if you go here you will see why there is only 1 location.

Teresa M. 
Évaluation :
5

Keep UP the good work think you god bless

WALTER C. 
Évaluation :
5

Great staff

JOSEPH E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERNANDO W. 
Évaluation :
3

Be sure to use the app, the issue with returning is that I was not allowed to get my truck in before 12 am because the website was not working with my browser.

QUENTON B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

IVORY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY D. 
Évaluation :
5

I appreciated how helpful the staff was. I didn't have a reservation and it was very busy but they still worked it out for me to get a truck whiteout having to come back later or go to another location.

TEEREA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERMAINE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELOISE G. 
Évaluation :
1

First they need to be investigated do to cheating customers by lying about the miles charging you more money. They also cheat you on fuel, they mark the sheet like the gas hand little under half fill but the gas hand above the line before E.

SALLIE R. 
Évaluation :
5

Great customer service also fast & easy !

TAMYKA S. 
Évaluation :
5

They did very well

MERVIN D. 
Évaluation :
5

They have been good

DERONTA F. 
Évaluation :
5

Rien

SIMEON L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD G. 
Évaluation :
5

Nothing excellent service

CHRISTOPHER B. 
Évaluation :
1

Hiring new and helpful people that don't hold any prejudge you because you come from a different state

KENYATTA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher J. 
Évaluation :
3

The app to return is poor functioning. Wasted my time and I still got charged extra for not being able to return after hours with the app.

TAIWO S. 
Évaluation :
4

Staff is very friendly and helpful.

SONIA T. 
Évaluation :
5

I was very impressed with the service from the reservation to return of the u haul truck. The young lady and young man were outstanding. Thanks

LENELL C. 
Évaluation :
5

Nice equipment had no problems

LAWRENCE G. 
Évaluation :
5

Nothing.great customer service

ANTRON E. 
Évaluation :
5

Very good service and great workers!

DERRICK G. 
Évaluation :
1

The lady at the counter was professional. However the truck drove so rough and I also mentioned to that guy that works there that the tire pressure light was on before I drove off. He was so nonchalant and did not care saying that he had checked the tires. That was a lie because the tire pressure light was flashing the entire time. Also the truck kept jerking very bad when I would stop at a red light and accelerate again. The whole experience was awful this time woth that truck.

TARONICA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VALDIE L. 
Évaluation :
5

The manager was working with a new customer service representative at this location while energetically and efficiently helping 6 customers simultaneously. His service was impeccable. I would recommend this location to everyone. -Yes, I must add this was an early Saturday morning and everyone was in a hurry to do something because the weather was perfect. His positive energy was contagious. Thanks.. #WonderfulExperience

Josephine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY W. 
Évaluation :
4

Just work on their customer service and they would have it all.

DWYANE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
5

Service was great

DON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
4

Nothing that I can see. The customer service was very good and as for as I can say that's all a customer can ask.

MICHAEL M. 
Évaluation :
5

This was an absolute awesome automated experience! There were only two concerns. Because George is a hands free state each one of your vehicles should come with a cellphone holder apparatus. I also wished there was hand sanitizer in the truck as well.

MICHAEL C. 
Évaluation :
5

Thank you for all the services your company provides.

Zandra L.  |  Premières impressions 
Évaluation :
5

I truly my experience today at U Haul! The manager was professional, friendly, fast, and a joy to meet. She took care of all my needs. The young man who checked me in was wonderful. My service was excellent! Kudos to U Haul. I will always be a customer.

RUDENA M. 
Évaluation :
5

Keep doing what you're doing!!!!

YOLANDA H. 
Évaluation :
4

Needed a explaination of the billing process

JOHNSON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIJ G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MYRA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC A. 
Évaluation :
5

Everything was wonderful and Dominick made sure I was in out with the truck I needed

ANGELA C. 
Évaluation :
1

Check identification.. 2 men rented a truck and used my (im a female) information.. This location just wanted to make a sale

ANTONIO D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNARD L. 
Évaluation :
3

Rate was too high. Service was pleasant.

GLORIA J. 
Évaluation :
5

Nothing.

PATRICIA B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

LEOVIGILDO G. 
Évaluation :
5

I felt Doeneeshia was explicit and shared information leaving me with no questions. Outstanding customer service.

VERNON J. 
Évaluation :
5

I love the guys there! They patient with my bossy impatient self and they helped me anyway they could! Thank you all so muchhhh!

LAGEORGIA H. 
Évaluation :
5

From the beginning to end of experience was awesome. But my experience with Southlake U-haul was confusing due no one understand their responsibility about how to make my experience sweat less it tiring sending me to a place did not exist. So it was a bad experience with Southlake U-haul. But all 5 stars to U-haul Jonesboro road / Tara Blv.

GALE P. 
Évaluation :
4

Aucun

STEPHEN D. 
Évaluation :
5

Excellent Customer Service!

SHICANA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

octavia W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kiora B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Acahia P. 
Évaluation :
5

Great costume service Truck clean

LEON M. 
Évaluation :
5

Keep up the great service!

BRAYLIND H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mack G. 
Évaluation :
5

You are doing it already. Keep up the good work.

LEROY H. 
Évaluation :
4

The vehicle needs an alignment badly and the transmission hesitates and jerks when starting from a complete stop.

APRIL R. 
Évaluation :
4

Service with respect.

Kenneth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANET J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sonya L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

CHRISTINE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

princess S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHAYLA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RACHEL P. 
Évaluation :
4

At first, my reservation was lost, never logged into the computer. But the young lady who took my information; had a good attitude making everything good. So the man who took my reservation and never logged the information, I am not happy about that. Judy Rice

JUDITH B. 
Évaluation :
5

Louis Manual is an awesome and Outstanding manager keep up the excellent service

southside p.  |  Expérience générale 
Évaluation :
5

Customer Service was great, representative was patient and very helpful with picking up my u-haul. They were also great with the returning the u-haul. I will recommend this site for great service.

JUDITH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michele B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica b.  |  Expérience générale 
Évaluation :
1

The owner/managers customer service is at an all time low. They gave me a truck that required a muscle bond man to lift the door. I was told that this was all available at time time even though the reservation had been made! The gas was lower than on the printed receipt and I took pics and uploaded as requested.... That was a waste of time and didn't matter to them at the time of return. They have a terminal that declines cards, and the manager had a nerve to say, maybe you don't have enough money! Really?!?! For a purchase that was 8,60 $? Finally when his unprofessional behind uses another terminal, the sale goes though. No apology or anything! Why this guy is a so-called owner, I don't know. This was my first and last move using this location! Beware!!!!

MORGAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYRILLE SERGE VA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kolynta M. 
Évaluation :
5

I'm just going to say this it is bs that I get charged for after hours fee y'all suck for that 😡 and matter of fact I didn't get hear there was going to be a after hours fee so I'm really mad

TIMOTHY J. 
Évaluation :
5

Excellent service à la clientèle. It was a smooth transaction. The lady who helped me was very knowledgeable. My truck was waiting outside by the time we finished our transaction.

JAYSHAWNA W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KARIM A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachel L. 
Évaluation :
5

Great. Job. Outstanding service 👍🏿

kavon H. 
Évaluation :
5

The process was painless - - from the on line booking experience to securing the van that was rented, to returning it - - I had no issues. Additionally, both team members I encountered when securing the vehicle and returning it provided excellent service.

Theo S. 
Évaluation :
5

I have always had excellent service every since Lewis has been the manager at the Battle Creek location. From the time I walk in to the drop off time, customer service is excellent. Battle Creek is not the closest Uhaul to me. It's the one I always choose first.

BARBARA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSICA B. 
Évaluation :
1

I wouldn't recommend no one to put they things at that location

Jarail M.  |  Expérience générale 
Évaluation :
5

Mr Manuel was great, polite and professional. I will definitely be using this location again.

Robin L. 
Évaluation :
4

Standing from a side view while waiting didn't like the way the manager talk to some as though he was handling them or as though he could talk to some black (African Americans) just any way, professional but with an aggressive demeanor. Besides observing from the sideline everything else was great, thx u.. There was never any disputes nor altercations.

bobby a.  |  Expérience générale 
Évaluation :
5

The waiting time became extremely long for customer service over the phone.

SUNDRA L.  |  Expérience générale 
Évaluation :
5

Customer Service was very polite, Peaceful atmosphere.

Valerie S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOI B.  |  Expérience générale 
Évaluation :
5

The Uhaul Staff was Always very Polite and very Professional and also have very Good customer service skills and that is a Must. I was always Please when i call or when i come in. The Uhaul Team is a very Good Team. And God Bless TeThem. U haul Have A Bless Day and Weekend Peace Respectfully Carolyn

Carolyn G.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kristin C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jozsef G.  |  Expérience générale 
Évaluation :
5

Joseph was very knowledgeable and helpful

James L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANthony H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ladrina e.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas J.  |  Expérience générale 
Évaluation :
4

Good clean place to store your things. My furniture was stored for 2 years in an inside climate controlled environment here and was still in great usable condition after I removed it. So I'm a happy customer.

Niteria H.  |  Expérience générale 
Évaluation :
5

They , the Staff were always busy doing something to keep the facility on the up & up.

winford M.  |  Expérience générale 
Évaluation :
5

Awesome Owner and team

derreyl b.  |  Premières impressions 
Évaluation :
5

The staff was AMAZING! Despite my current living situation, the staff made me feel amazing and safe. They were very understanding and gave me the best deal possible. They turned my bad day into one of the best days and I would recommend this place to anyone, hands down.

Tiffany W.  |  Premières impressions 
Évaluation :
5

Manager is very kind . Answered all my questions and helped me find the storage and truck solutions that met my need. Would definitely return to this location for my future needs .

Audrey W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas J.  |  Premières impressions 
Évaluation :
5

Employees were very nice

Avrietta P.  |  Premières impressions 
Évaluation :
2

It was great until I received an email stating a late fee and i owe on storage and past due? How!!?? If my move in date was Nov. 17 2019 and I owe a past due amount.?? You have to pay for storage

Takayas R.  |  Premières impressions 
Évaluation :
3

The customer service was AMAZING and the storage facility SUPER CLEAN with a comfy temperature. However, I expect storage on a second level to have elevator access.

N'Dieye D.  |  Premières impressions 
Évaluation :
5

Lovely staff!

staniece h.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Keena H.  |  Premières impressions 
Évaluation :
5

I was super impressed by the treatment of the staff. He was super professional and nurturing. He understood my situation and made the perfect recommendation without overselling. I loved the experience

LACINDA B.  |  Premières impressions 
Évaluation :
5

Great service. Very helpful.

Nicholas W.  |  Expérience générale 
Évaluation :
5

Very pleased very professional

RONZO P.  |  Premières impressions 
Évaluation :
5

Awesome, especially Manuel. He's was a God send. Merci.

Deborah w.  |  Expérience générale 
Évaluation :
5

Awesome friendly individuals ..

Calicia T.  |  Premières impressions 
Évaluation :
2

Even though i didn't have insurance all of my furniture were ruined. I had mold mildew on everything. The storage wasn't seal to protect my future. I lost everything and its not fair to me to have

tommy g.  |  Expérience générale 
Évaluation :
5

I will continue to use U-Haul as my storage the staff of smiley friendly courtesy each and every visit

charlie t.  |  Expérience générale 
Évaluation :
5

Everyone that I encountered was pleasant and helpful and professional! Merci.

Robin B.  |  Premières impressions 
Évaluation :
5

Everyone was very nice

Barbara F.  |  Premières impressions 
Évaluation :
5

Owner very nice

Miriam W.  |  Premières impressions 
Évaluation :
5

Great experience

GARY R.  |  Expérience générale 
Évaluation :
5

Great the staff very professional. Excellent team work. Thanks again Uhaul

Nakitha J.  |  Premières impressions 
Évaluation :
4

I was advised that I had access to the unit until 10 PM but I drove 30 minutes to get there by 9 pm and could not get into the unit. Otherwise it was ok.

Gloria W.  |  Expérience générale 
Évaluation :
5

the u haul was okay but the doors are to heavy to open

loyce p.  |  Expérience générale 
Évaluation :
5

Although I wish that you all have more storage units at the bottom level and not at the top

amber w.  |  Premières impressions 
Évaluation :
1

Staff person was not available when I arrived. I called in advance and spoke with the call center and explained that I would be arriving. No one was there til 3. I had to reschedule. Delayed for 1hr.

JESSICA T.  |  Expérience générale 
Évaluation :
3

The representative that took my payment wasn’t paying any attention to me and then called the very next day from a scam phone number asking about me moving my things when I had just paid the bill.

Brittany B.  |  Expérience générale 
Évaluation :
5

Np 22nd

James G.  |  Expérience générale 
Évaluation :
2

Place is dated and need remodeled

Nichelle T.  |  Expérience générale 
Évaluation :
4

I would like to thank the u- haul staff for being helpful with in store visits as well as phone calls and every way to accommodate me during the last two years.Very nice manager and staff.

VALERIE W.  |  Expérience générale 
Évaluation :
4

All associates need to be on the same page when signing people up for vehicles. 1 woman associate enforced a rule that your number had to be called to rent a car and my phone was dead charging .

Emmanuel P.  |  Expérience générale 
Évaluation :
2

The manager has a bad attitude and makes smart comments. He does not seem to value customers.

Kenneth h.  |  Expérience générale 
Évaluation :
5

Son excelentes tanto el personal como las instalaciones mil gracias por su servicio.

Reyna T.  |  Expérience générale 
Évaluation :
5

I am pleased having used the services at the Jonesboro GA location. The staff were very customer oriented and I recommend this ocation any time you need the use of a storage facility. Thanks U-Haul.

Jacqueline B.  |  Expérience générale 
Évaluation :
5

The staff was very nice and friendly. I didn't need much but if i did ask for something the staff was very helpful. All of them are truly awesome. Merci.

lashawn p.  |  Expérience générale 
Évaluation :
1

Management was very rude ,managers said one thing and did another ,management was not truthful we’ll not ever return back to this location

Rosemarie C.  |  Expérience générale 
Évaluation :
4

Prices were a little high for storage units.

MELANIE B.  |  Expérience générale 
Évaluation :
5

No comments

Stacy G.  |  Expérience générale 
Évaluation :
5

Great service

SHIRLEY R.  |  Expérience générale 
Évaluation :
5

Lady was very knowledgeable and kind..thank you.

David g.  |  Réservation 
Évaluation :
5

Keep up the good work...Thank you...

RAPPSODI A.  |  Expérience générale 
Évaluation :
4

The in-store staff was not nearly as friendly as the phone staff; the phone staff was indeed top-notch.

dionea d.  |  Expérience générale 
Évaluation :
5

The staff were wonderful to me , I moved my things in The on sight storage for the 30 days,I had to wait on a closing date to move in my new house so the free 1 month storage helped out so much Thanks

ardrey s.  |  Expérience générale 
Évaluation :
5

I truly highly appreciated such great wonderful staff they all go over and beyond the call of duty to make your visit with them a very full feeling pleasant safe one the staff at Tara Uhaul the best

benjamin s.  |  Expérience générale 
Évaluation :
4

Great customer service, friendly staff.

SHERONICA S.  |  Expérience générale 
Évaluation :
4

Safe and secure

CATHERINE B.  |  Expérience générale 
Non reviews have been submitted for this location.

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    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

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