Customer Reviews for U-Haul Moving & Storage of Jonesboro

5 352 évaluations

7308 Tara Blvd   Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

(770) 471-7956

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 471-7956

7308 Tara Blvd
Jonesboro, GA 30236
(corner of Tara Blvd and Battle Creek)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

The staff at this location are very customer friendly and was eager to help my family even after the 800 number made a mistake on the reservation.we will definitely use this location in the future!!

April H. 
Évaluation :
5

Great service

RHONDA P. 
Évaluation :
2

Have a check off list in truck about maintenance and condition,when a customer bring a vehicle right back,Not even take home, Customer feel uncomfortable with a vehicle, complain about noise and truck cutting off,,person should receive a different vehicle

Deborah B. 
Évaluation :
3

Everything good i believe its good for the next customer

Roman M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G.  |  Expérience générale 
Évaluation :
5

Thanks for your support your staff is outstanding

James S.  |  Expérience générale 
Évaluation :
5

The truck could Use an upgrade

Antoinette M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Champrea F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Turkessa W. 
Évaluation :
3

Maintenance on truck. Better customer service during turn-in. The customer rep. was so damn lazy he didn't even come outside! I had to go inside vs the posted sign to stay with vehicle. I even had to make he check me out. He just wanted to take the keys and said I was “good to go.” Very poor turn in experience!!!!!!!!!!!!!!!

Marvin B. 
Évaluation :
5

I picked up and dropped off Good

Nia D. 
Évaluation :
5

It's great & nothing to improve on.!

Cheryl B. 
Évaluation :
4

Excellent service à la clientèle

Virginia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BARRY F.  |  Expérience générale 
Évaluation :
1

Vehicle available when it's suppose to be available. I made an appt. For a 26 ft. Moving truck “weeks” in advance and called early week before pick up to make certain it would be available and confirmed the day before. But It wasn't available at 10:00 am as I was told it would be and they asked me to go farther drive from my home to pick up the truck at 3:00 pm but when I went to the next location it wasn't available there either so I ended up,(with most of the day and loader help gone)driving far out near the airport rush hour to get a truck at another location. The service was unreliable to say the least and then driving back noticed as it got dark a headlight was out so they don't maintain the vehicle well. I called the location and let them know about the light and wasn't told how they resolved that type problem, very unprofessional! I lost a day and had to wait until daylight to drive to my destination. A very upsetting situation of a stressful enough move to another state. I have passed this info on to everyone I know. This ordeal was a nightmare. I would never have expected this from the Uhaul reputation. Very sad☹️

RAYMOND L. 
Évaluation :
5

Excellent. 5 stars

Roselyn W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clarissa C. 
Évaluation :
5

Dominic was fantastic! Check in was easy and fun!

Lacey P. 
Évaluation :
5

The staff was nice, friendly and knowledgeable. They were always willing to help. Everyone was pleasant and likes their job. The Manager takes car me of business, customers and the employees. My say was excellent and had no issues.

ANGELIA B.  |  Expérience générale 
Évaluation :
1

This place is very unprofessional and thankfully it was a assistant manager he help us with our situation due to some other peoples incompetence and negligence.

Janell T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrious J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monick L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lashunda H. 
Évaluation :
1

Associates wasnt nice also the unit I rented was loaded with pest WII NEVER RENT FROM THAT LOCATION AGAIN!!!!

Leonard H. 
Évaluation :
5

Best location we experienced. Fast and efficient. Thanks

ron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emannuel H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vinnetta B. 
Évaluation :
4

Be nice to rent more than one day without paying extra

Theresea B. 
Évaluation :
5

The staff at this location is really amazing. Dominick Harris, Kevon and the manager Donneisha.

Sheronda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WilliamMichael B. 
Évaluation :
4

The only improvement which is a major big deal is explaining how you charge the customer up front. I was told after I brought the van back. I was charged for the deposit 67,96 and then charge again for 33 and then charge again for the total actual amount of 87 and my bank took all these payments for you when my payment should have been only 87 and some change I was charged over 100 before the actual payment and when I ask about it the lady about these charges. She brushed it off and said you will get back the difference in 3 to 5 days as if I don't need that money now. So I ended up paying a total 187 charge to my card instead of 87 and have to wait 3 to 5 days to get my 100 back that never should have been charged anyway. Other than that all was well.

Kamisha B. 
Évaluation :
5

They were very busy but attended to me on a timely manner.

GENEVIEVE O. 
Évaluation :
3

I went over on my mileage they took money off of my card and i paid cash so I had paid double I need that money back on my card

Brittany B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robins F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon A. 
Évaluation :
4

You don't need to improve anything you have a very clean store in the customer service people were very polite and nice I would recommend U-Haul to anybody for moving and storage and thank you for helping me with your equipment and thank you so much God bless you and stay safe

Vivian J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBINETTA E. 
Évaluation :
1

I was given the wrong truck by employee and over charged for gas when I returned the truck with more gas than I had it . All because t he mix up with the trucks.

Dontral D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle P. 
Évaluation :
1

I need to speak with someone because it was stolen from me and when it was found they threw my things away

Samorya L. 
Évaluation :
5

Something seemed to be wrong with one of the terminals/registers. I didn't catch their names but they both were trying to multitask. Very nice, polite, willingness, friendly,

Dennis D. 
Évaluation :
5

When I arrived the man that was checking me in noticed the cracked windshield and attempted to charge me for the damage however once I showed him my numerous documented images of the damage at the moment I was picking the truck up as well as how the pickup location was horribly unprofessional, he attempted to help me get a complaint turned in and make sure that cracked windshield was filed on the pick up location and not me. He handled the situation as best that he could.

Robert P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

renee G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie B. 
Évaluation :
5

All of the team members were Proficient, Friendly, Courteous and most of all Happy and Smiling. I enjoy going there.

WENDY B. 
Évaluation :
5

It was five star service!

Tommie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLEATRESS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEXTRIC L. 
Évaluation :
4

Bien

Steve R. 
Évaluation :
5

Excellent customer service

Yecenia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jabari D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

toneeka R. 
Évaluation :
1

May7, 2022 I came to the uhaul with the attention to show my drivers license, help my friend get her items out of storage not knowing they was putting my name on the contract. She use her card to get the truck she never said anything to me about this the man Me. Lorenzo didn't say anything also , I knew something was up he had me signing not her . He must of told her she couldn't rent without the license I want to investigate this matter.Jettonia Hart

Jettonia H. 
Évaluation :
5

Excellent customer service

Yecenia V. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Betty B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

REBECCA H. 
Évaluation :
5

Only issue there was no AC in the truck.

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne C. 
Évaluation :
5

The guy who checked me out was quick and efficient! The lady that checked me in was THE BEST!

Misty B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNIE S. 
Évaluation :
3

Service your trucks more the truck I used didn't run to good. I was very disappointed with that truck

YLEIA B. 
Évaluation :
1

I needed the truck at 7am but the app was not working there was a U-Haul staff member there who provided little to no help I had to wait until 9 when they open to get the truck. While using the truck I found out the truck has no A/C and it's heat coming from the bottom on both sides my leg is burnt because it was so hot. I told the staff member when I returned the truck he laugh and said sorry he didn't know I ask for some Kind of discount for my inconvenience he offered me $5 I told him to keep it because that's like a slap in the face and this would be my last time using U-Haul or referring U-Haul to any of my friends the customers service sucks.

Alunser A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joi S. 
Évaluation :
5

Staff was welcoming and easy to work with. Made the transaction a smooth and easy experience!!!!

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danette J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Moneka J. 
Évaluation :
5

I think this location is quick to correct any issues you may have as well as make adjustments if there's any mistakes The customer service was great and I will be back Thanks again God bless

TC J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley J. 
Évaluation :
1

Poor customer service, the agent who assisted me was not customer service friendly.

YOLANDA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chiquita H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renita B. 
Évaluation :
5

Great location. I have rented from this particular store several times and they are always helpful. They even got me a truck at the last minute when they really did not have any trucks left. Now that's customer service. I will continue to rent from this location and tell all my friends.

COLLINS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C. 
Évaluation :
5

No complaints, service was great.

MICHELLE M. 
Évaluation :
5

The check in process is quick and easy.

Curtis M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARTRELL J. 
Évaluation :
1

Change y'all set price this is ridiculous $800 for 6 hours

Nicholas K. 
Évaluation :
4

Having to put gas back at 1/2 tank, only 6 hours to move

Calvin S. 
Évaluation :
3

Better customer service

Angela O. 
Évaluation :
5

Nothing. Dominic was excellent from check in to me leaving my garage opener in the truck. He recovered my opener and greeted me with a smile upon pick up.

WANDA U. 
Évaluation :
5

Staff was knowledgeable efficient with excellent customer service and equipment. After hours return very easy and convenient. Will use again and recommend to others.

Alomaur D. 
Évaluation :
5

This experience was one of a kind I look forward to it again I will recommend friends and family most definitely U-Haul comes highly recommended the manager there is very professional

Bobby D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zaras P. 
Évaluation :
3

The offer my after hours self drop off but had no drop box or combination to access key return slot I had to leave the key inside the vehicle when I returned

ANTONIO B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taria M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheronda C. 
Évaluation :
5

I would like to give a compliment to Kevon. He was very professional and knowledgeable of the product in which he was renting out. Kevon is definitely an asset to U-Haul. He Anticipated a need, met me at the entrance when I came to return the trailer and helped me park it with a smile. It's very hard in today's society to get quality workers like Kevon especially on the southside. Please take good care of him, I look forward to that type of service when I'm in need of U-Haul's services. Thank you, Ms. Erica Blount

erica B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denny L. 
Évaluation :
1

Very bad Customer service, Horrible communication at check out 109 % rude staff. Will never rent again at this location will be reported to BBB

YVONNE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelia A. 
Évaluation :
1

You can start by not asking for $20 to assist someone with putting their car on a tow after they paid $600 for a uhaul and tow!

jamie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward B. 
Évaluation :
5

The tire pressure light was on and I didn't realize it until I had pulled off.

KIWANA N. 
Évaluation :
3

I was told from the beginning of planning this move personnel informed me because I would be using various service of U-Haul that my first storage would be free. That wasn't the case the manager where my items are stored the store mgr wasn't well versed that her location is a hub. So I didn't get the first month but the second month

Veronica S. 
Évaluation :
5

Keep doing what you are doing!

Willie A. 
Évaluation :
2

My trailer had low air pressure in one of the tires when I picked it up. Upon inspection, I found a nail in the tire. I had to put air in it constantly during the trip...until the tire blew. The guy that showed up to repair the tire was in a car, 80 years old, and did not have the right equipment. He called his son to come help who took care of it. Nice guy, but I waited 90 minutes for someone who was not prepared to do the job.

Gregg S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Latanya J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
1

I did not request a cargo van I asked for a pickup truck failed to notify me and also representatives rude and standoffish did not welcome or communicate with me just starred and mugged at me.

ReAnna M. 
Évaluation :
5

I can’t say enough about Kevon and Doneesha went above and beyond!

McKenzie H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

laura h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shontavia J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea C.  |  Expérience générale 
Évaluation :
3

Staff was always helpful when help was warranted. Overall experience with this facility was adequate.

Fatima F.  |  Expérience générale 
Évaluation :
3

Keep up the good work

daniel r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTHONY D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kirsten H.  |  Expérience générale 
Évaluation :
4

It would be nice if it was longer hours on a Sunday for you to get to your storage unit

Marilyn F.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erica C.  |  Expérience générale 
Évaluation :
5

Staff was Awesome

MONICA C.  |  Premières impressions 
Évaluation :
5

I would highly recommend this facility to my family and friends. The staff was very friendly and courteous and the unit was well lit and clean

angela c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franciso R.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KAndria P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

selena w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tamatha M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elijah S.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and accommodating. I have a storage at another place that I'm merging this one into. It's quiet a bit larger than this one. Wish I had come here first years ago. I'm moving back into a house this year, with my grandson, which means I won't be wasting extra money. Thank you Staff

KAY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrious J.  |  Premières impressions 
Évaluation :
5

Great service

cedric g.  |  Premières impressions 
Évaluation :
5

I was able to access my unit at anytime. Staff was always courteous and helpful. My belongings was stored for over 2 years in a outside unit and there was no rodent, bugs or water damage to my belongings. The price was reasonable. I would recommend this Uhaul to others.

Vernice H.  |  Expérience générale 
Évaluation :
5

Going to miss them. Except for the new guy that don’t seem to know how to address elder blacks.

david W.  |  Expérience générale 
Évaluation :
5

Your Mgr was great at the time I was there.

Avrietta P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Penny D.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAYVONNE B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Levale M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Valerie S.  |  Expérience générale 
Évaluation :
1

The manager there is very rude . And any time you talk to someone who says my facility ...and they don't own it ...you already know what you're going to get. There are several times that I called I stayed on hold more than 15 minutes and there has been times that I have called and that was a lot of horseplay and profanity in the background. I was not happy at all at this location.

SHALUNDA M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTONIO W.  |  Premières impressions 
Évaluation :
4

I really appreciate all the help I received from Doneesha. She provide excellent customer service!

April J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

garland b.  |  Premières impressions 
Évaluation :
5

Great customer service to

LARRY J.  |  Premières impressions 
Évaluation :
5

Very knowledgeable

Martha G.  |  Premières impressions 
Évaluation :
2

They charge me 50 dollars for taking off my lock with a hammer. The employee could have let me use the hammer and take my lock off . Then they didn't want to give me a r eceipt.

SARAH B.  |  Expérience générale 
Évaluation :
3

Hour of Operation on Sunday should be until 7pm in my humble opinion. Merci.

Rodrick H.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

evelyn l.  |  Expérience générale 
Évaluation :
5

Manager & worker Kevon provide exceptional Customer Service. This feedback is given lightly. Former Customer Service/Human Resources Manager

MARIE J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAH B.  |  Premières impressions 
Évaluation :
5

I believe his name was Kyon very professional young man very helpful at the Battle Creek store in Georgia

LATONYA M.  |  Premières impressions 
Évaluation :
5

I have been with U-Haul Jonesboro since 2013. I have had the best service and vehicle use for business and family. Never a issue or concern. I was always provided the transportation and equipment, which allowed me to service my clients in a professional and proficient manner

Luther H.  |  Expérience générale 
Évaluation :
5

Everything was great!

john h.  |  Expérience générale 
Évaluation :
5

Customer service always great. Not happy that the unit has a big hole in the wall and a rodent box in it. I should have been told about that. I got the last unit and it was 9p when I needed to move my things into it. I hope and pray nothing gets into my things the two weeks my things will be in the storage unit.

Kimberly R.  |  Online Move In 
Évaluation :
2

I PURCHASED UNIT #2408 ON WEDNESDAY 21st of July I tried to move some things in my storage on Saturday 24th of July my gate access key didn't work I was stuck behind the gate and couldn't get out for three hours I called customer service I was on hold for 50 minutes they finally gave me a code to open the gate so that I can get out the very next morning I went back to to storage unit still my key wouldn't work I went to the front office and was told that an employee there had sold the storage unit that I purchased on Wednesday 21st of July to a Michael Wilson I was very disappointed because I had a delivery of a bedroom set that was supposed to be delivered on Saturday but the delivery driver called in sick thank God or they would've been delivery to a storage unit that an employee sold to someone else that was supposed to have been my unit!! THE STORE MANAGER KEVON SMITH GAVE ME A LARGER UNIT FOR THE PRICE OF THE SMALLER UNIT THAT AN EMPLOYEE GAVE TO SOMEONE ELSE TO FOR THE INCONVENIENCE WHICH WAS NICE BUT I STILL WASN'T SATISFIED WITH THAT UNIT BECAUSE ITS UPSTAIRS THE FLOORS ATE WOOD AND LOOKS AS IF THE FLOORS OPEN UP AND SOMEONE CAN ENTER MY UNIT FROM THE UNIT UNDERNEATH AND STEAL MY THINGS!!! THANK U CATINA CRAWFORD

Catina C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

beatrice h.  |  Expérience générale 
Évaluation :
1

I have had my storage unit for several years and I am never late due to my account being on auto pay. Recently I had several fraud transactions on my bank account, and I was forced to cancel my card. Through the process of protecting myself, I didn't realize Uhaul was one of accounts connected to my card, and would be affected until I received a letter informing me. I called the location, and spoke to a lady that was very rude and unprofessional. She spoke over me and when I corrected her pronunciation of my name she mocked me. I also asked her about waiving my fees and she informed me that they would have needed to know in advance about my situation. I asked " so I needed to let you know in advance that someone would be committing fraud on my account?" I asked her for the Store Manager or customer service. She said she would transfer me to customer service, but I somehow got the Morrow location instead. The lady at the Morrow location successfully transferred me to customer service, but I was hold for an hour. The Jonesboro location need a lot of work on their customer service. During the time I have had my Uhaul storage, I have been locked in the storage facility by the staff, the restroom is always filthy, verbally attacked by a staff member for a delinquent account that was not mine, and now this. If you didn't include the people in this process , I would recommend Uhaul to my friends and family.

Shanika G.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Demarcus B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rebecca m.  |  Expérience générale 
Évaluation :
5

Super nice plp

LUIS R.  |  Premières impressions 
Évaluation :
5

The lady who helped me was so awesome And professional really good at what she do she definitely needs to be a manager or maybe even a general manager awesome Service thank you so much

Patisa F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amos P.  |  Expérience générale 
Évaluation :
1

All my things molded and I do mean everything

shontaye o.  |  Expérience générale 
Évaluation :
1

The entire team lacks professionalism, empathy, and genuine customer service skills.

florence c.  |  Expérience générale 
Évaluation :
5

Todo estuvo bien .Gracias .

Ivan V.  |  Expérience générale 
Évaluation :
5

The whole staff at this facility was awesome!

CHAUNCEY J.  |  Premières impressions 
Évaluation :
5

Staff is very detailed. Helpful Professional Everyone I encountered

KAY J.  |  Premières impressions 
Évaluation :
5

Good service

Nicole P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cortlin s.  |  Premières impressions 
Évaluation :
5

Gracias por su buen servicio y excelente trato .

Ivan V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyshawn W.  |  Premières impressions 
Évaluation :
4

I had my stuff stored here since 2003 and was finally able to afford to move it out this month. Most of the time it was easy to make payments, there were a few months over the years I made a payment and they said I did not and tried to double charge me but I was able to call and the staff remedied the screw up. When I was finally able to pick my stuff up it was for the most part just dusty and cobwebs but so far have not found any rodent droppings or bugs that is a huge plus. I played for the whole month

LORI W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faith O.  |  Expérience générale 
Évaluation :
5

Thank you for all the services your company provides.

Zandra L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis R.  |  Expérience générale 
Évaluation :
5

Louis Manual is an awesome and Outstanding manager keep up the excellent service

southside p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica b.  |  Expérience générale 
Évaluation :
1

I wouldn't recommend no one to put they things at that location

Jarail M.  |  Expérience générale 
Évaluation :
4

Standing from a side view while waiting didn't like the way the manager talk to some as though he was handling them or as though he could talk to some black (African Americans) just any way, professional but with an aggressive demeanor. Besides observing from the sideline everything else was great, thx u.. There was never any disputes nor altercations.

bobby a.  |  Expérience générale 
Évaluation :
5

The waiting time became extremely long for customer service over the phone.

SUNDRA L.  |  Expérience générale 
Évaluation :
5

Customer Service was very polite, Peaceful atmosphere.

Valerie S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOI B.  |  Expérience générale 
Évaluation :
5

The Uhaul Staff was Always very Polite and very Professional and also have very Good customer service skills and that is a Must. I was always Please when i call or when i come in. The Uhaul Team is a very Good Team. And God Bless TeThem. U haul Have A Bless Day and Weekend Peace Respectfully Carolyn

Carolyn G.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Kristin C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jozsef G.  |  Expérience générale 
Évaluation :
5

Joseph was very knowledgeable and helpful

James L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANthony H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ladrina e.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas J.  |  Expérience générale 
Évaluation :
4

Good clean place to store your things. My furniture was stored for 2 years in an inside climate controlled environment here and was still in great usable condition after I removed it. So I'm a happy customer.

Niteria H.  |  Expérience générale 
Évaluation :
5

They , the Staff were always busy doing something to keep the facility on the up & up.

winford M.  |  Expérience générale 
Évaluation :
5

Awesome Owner and team

DERREYL B.  |  Premières impressions 
Évaluation :
5

The staff was AMAZING! Despite my current living situation, the staff made me feel amazing and safe. They were very understanding and gave me the best deal possible. They turned my bad day into one of the best days and I would recommend this place to anyone, hands down.

Tiffany W.  |  Premières impressions 
Évaluation :
5

Manager is very kind . Answered all my questions and helped me find the storage and truck solutions that met my need. Would definitely return to this location for my future needs .

Audrey W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas J.  |  Premières impressions 
Évaluation :
5

Employees were very nice

Avrietta P.  |  Premières impressions 
Évaluation :
2

It was great until I received an email stating a late fee and i owe on storage and past due? How!!?? If my move in date was Nov. 17 2019 and I owe a past due amount.?? You have to pay for storage

Takayas R.  |  Premières impressions 
Évaluation :
3

The customer service was AMAZING and the storage facility SUPER CLEAN with a comfy temperature. However, I expect storage on a second level to have elevator access.

N'Dieye D.  |  Premières impressions 
Évaluation :
5

Lovely staff!

staniece h.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

Keena H.  |  Premières impressions 
Évaluation :
5

I was super impressed by the treatment of the staff. He was super professional and nurturing. He understood my situation and made the perfect recommendation without overselling. I loved the experience

LACINDA B.  |  Premières impressions 
Évaluation :
5

Great service. Very helpful.

Nicholas W.  |  Expérience générale 
Évaluation :
5

Very pleased very professional

RONZO P.  |  Premières impressions 
Évaluation :
5

Awesome, especially Manuel. He's was a God send. Merci.

Deborah w.  |  Expérience générale 
Évaluation :
5

Awesome friendly individuals ..

Calicia T.  |  Premières impressions 
Évaluation :
2

Even though i didn't have insurance all of my furniture were ruined. I had mold mildew on everything. The storage wasn't seal to protect my future. I lost everything and its not fair to me to have

tommy g.  |  Expérience générale 
Évaluation :
5

I will continue to use U-Haul as my storage the staff of smiley friendly courtesy each and every visit

charlie t.  |  Expérience générale 
Évaluation :
5

Everyone that I encountered was pleasant and helpful and professional! Merci.

Robin B.  |  Premières impressions 
Évaluation :
5

Everyone was very nice

Barbara F.  |  Premières impressions 
Évaluation :
5

Owner very nice

Miriam W.  |  Premières impressions 
Évaluation :
5

Great experience

GARY R.  |  Expérience générale 
Évaluation :
5

Great the staff very professional. Excellent team work. Thanks again Uhaul

Nakitha J.  |  Premières impressions 
Évaluation :
4

I was advised that I had access to the unit until 10 PM but I drove 30 minutes to get there by 9 pm and could not get into the unit. Otherwise it was ok.

Gloria W.  |  Expérience générale 
Évaluation :
5

the u haul was okay but the doors are to heavy to open

loyce p.  |  Expérience générale 
Évaluation :
5

Although I wish that you all have more storage units at the bottom level and not at the top

Amber W.  |  Premières impressions 
Évaluation :
1

Staff person was not available when I arrived. I called in advance and spoke with the call center and explained that I would be arriving. No one was there til 3. I had to reschedule. Delayed for 1hr.

JESSICA T.  |  Expérience générale 
Évaluation :
3

The representative that took my payment wasn’t paying any attention to me and then called the very next day from a scam phone number asking about me moving my things when I had just paid the bill.

Brittany B.  |  Expérience générale 
Évaluation :
5

Np 22nd

James G.  |  Expérience générale 
Évaluation :
2

Place is dated and need remodeled

Nichelle T.  |  Expérience générale 
Évaluation :
4

I would like to thank the u- haul staff for being helpful with in store visits as well as phone calls and every way to accommodate me during the last two years.Very nice manager and staff.

VALERIE W.  |  Expérience générale 
Évaluation :
4

All associates need to be on the same page when signing people up for vehicles. 1 woman associate enforced a rule that your number had to be called to rent a car and my phone was dead charging .

Emmanuel P.  |  Expérience générale 
Évaluation :
2

The manager has a bad attitude and makes smart comments. He does not seem to value customers.

Kenneth h.  |  Expérience générale 
Évaluation :
5

Son excelentes tanto el personal como las instalaciones mil gracias por su servicio.

Reyna T.  |  Expérience générale 
Évaluation :
5

I am pleased having used the services at the Jonesboro GA location. The staff were very customer oriented and I recommend this ocation any time you need the use of a storage facility. Thanks U-Haul.

Jacqueline B.  |  Expérience générale 
Évaluation :
5

The staff was very nice and friendly. I didn't need much but if i did ask for something the staff was very helpful. All of them are truly awesome. Merci.

lashawn p.  |  Expérience générale 
Évaluation :
1

Management was very rude ,managers said one thing and did another ,management was not truthful we’ll not ever return back to this location

Rosemarie C.  |  Expérience générale 
Évaluation :