Customer Reviews for U-Haul Moving & Storage of Joplin

Évaluation :

4

I watched a crew of people working together getting good results, dont change a thing!!!

Évaluation :

5

When a person first gets a unit someone needs to show them how to use the pass box

Évaluation :

5

It is very comfortable the perfect size for the items I have we still have more items put in there but we have plenty of room and it's very very clean I like that thank you

Évaluation :

5

The lady at the desk was very helpful and really nice!

Évaluation :

5

You all give excellent service!

Évaluation :

5

Seem to have a fairly new person helping me...had some computer issues...nice person...overall good work.

Évaluation :

5

I have always been very satisfied with U-Haul rather I got a storage or rented a truck

Évaluation :

4

Get the local U-Haul new computer system, both times I have rented they have had to input data, computers always seem to be down. But the people who work there are very nice

Évaluation :

5

The 2 gentlemen that helped us were very nice . They hooked up the trailer to our truck and made sure everything was working correctly before we left.

Évaluation :

3

I reserved online and expected to do pickup onlilne. The site wouldn't work and the person inside took forever for something I should have been able to get in and go.

Évaluation :

4

It was a fast and easy experience. We always use Uhaul.

Évaluation :

4

First vehicle had a sensor issue on right rear - noticed a few blocks from store - went back and tire was less than 50 lbs and needed to be op lbs. Manager offered different larger truck for same price. Trip went well.

Évaluation :

5

Fast, friendly and done fast!!

Évaluation :

5

Friendly / knowledgeable staff.

Évaluation :

5

Please fix the app to be more user-friendly for checkout! It was such a hassle and I never could get the photos to upload. It was scary standing out there in the dark waiting for the app to fail repeatedly.

Évaluation :

5

Sometimes I wasn’t able to access the storage unit because a UHaul truck was parked in front of it, however staff was always willing to move the truck for me

Évaluation :

5

Not a Thing!

Évaluation :

5

Great location and staff! Easy pick up (even though I was early) and fast rental process.

Évaluation :

5

Everything went smoothly and the staff was helpful and friendly

Évaluation :

4

What made my experience so well was solely due to your service agent sherry if it wouldn't have been for her I would have rated my experience a 1 instead of 9

Évaluation :

5

Great people to work with!

Évaluation :

1

I got a confirmation email Saying I rented a U-Haul truck and the only thing I've ever rented was a trialer about a month ago. Please don't charge me for something I never rented

Évaluation :

5

i didnt expect for a open trailer to be this clean, but i didnt even have to lay down blankets to protect my furniture. checkin was quick and easy, i was in and out and on the road in about 15 minutes, will definitely use this location again. thanks

Évaluation :

5

Change nothing. Staff was extremely helpful and accommodating and worked very hard to meet our last minute needs. Merci.

Évaluation :

5

Truck was ready clean and operational couldn't ask for more

Évaluation :

5

I was hesitant to use U-haul again from my previous experience I had about 1,5 years ago. however, this experience was great. The staff was super friendly and helpful! Worked with about three different workers from checking in and checking out and they deserve a big THANK YOU for how friendly and nice they all were!

Évaluation :

5

The staff were all excellent, kind and went the extra mile to make sure I had a great experience and that my needs were met.

Évaluation :

5

Keep up the good work

Évaluation :

4

Need to work faster than talking to coworkers

Évaluation :

2

McDonald's food bag was left in the truck. Engine light came on right away. I was told it was ready to go, took an hour to get it going and trailer hooked up. Restroom was disgusting. Price was changed. Employee at counter was having issues.

Évaluation :

5

I really can't think of anything to say other than thr young men there sure did a great job of taking care of us renter guys. They even mentioned they would be with us as quick as they could!!

Évaluation :

1

This location should be better managed. Our corporate account was flagged by the GM because of a billing discrepancy caused by Uhaul team members at this location. As a GM you should take ownership of mistakes made by your team and correct them in an ethical way instead of placing blame on the customer. We have rented over 200 trucks from this location and as of 2023 we have always had a negative customer service experience. This location needs a new GM and more knowledgeable and respectful employees.

Évaluation :

1

The GM of this location should be fired. This location has poor customer service and discriminates against corporate account holders. I have a negative experience every I rent here.

Évaluation :

5

Joplin office was great

Évaluation :

1

They did not have workers to load the pods the first day and we had to wait over 2 hours for them to find someone. We were short one pod so I ordered an extra one for the following day only to find out when we got there to pick it up, they had no one to load it and we would have to come back the next day. They did not have the correct number of pods ready on the first day. They could not locate 2 of the pods when we came to pick them up after storage. They tried to give me empty pods when we came to pick up my stored pods. They chose to put a second lock on a pod and then didn't tell us or give us a key to open it so we had to cut it off. Customer service did not help when trying to correct mistakes with the local site. I will never use your services again..

Évaluation :

5

It took a lot longer than they predicted, but they took care of me.

Évaluation :

5

Location and vehicle this time was great, price still way to high. Rented a truck from penske for half the price in total

Évaluation :

4

The U-haul app did not function for my return of the trailer I rented. Also, I returned the equipment after hours and though the lot was well marked and well lighted, more chocks should have been provided to allow trailera being returned to be properly secured.

Évaluation :

5

Jackson was very friendly and professional. He helped us get a truck when we realized our cars didn't have towing packages on them and even refunded the cost of the trailers we originally rented. Merci!

Évaluation :

4

The only issue I had was the long wait lines, both for picking up and dropping off. However, the worker said he was the only one who didn't call into work that day, so it wasn't his fault, but it did just take a while longer than I planned

Évaluation :

2

Truck was old, smoked in, in need of oil change, and passenger door didn't function properly.

Évaluation :

4

Overall the Uhaul was clean of dirt. The truck smelled horrible like cigarettes. I am not a smoker and it was hard to drive the truck because of the smell. Maybe use Febreze or some kind of air freshener. The staff is not very friendly. We call for a question we needed answered and we were told they couldn't help us. They didn't even try to answer it or find someone who could...

Évaluation :

2

It took them 3 months to clear the books and stop calling me saying I still owed them money. I emptied the storage in Sept and paid any fees I had. It's now December and I'm still not sure they have it right

Évaluation :

5

Rien

Évaluation :

5

They helped me hook it up to my SUV and was quick. Had no problem at all with the service. Would use them again.

Évaluation :

5

Very nice staff.

Évaluation :

5

Sherry and the crew were great. There was a little problem with the first trailer and they went out of their way to fix it.

Évaluation :

5

When the truck was ordered, my wife specifically asked for one with a ramp. I drove an hour to pick up the piano I needed to move, and discovered there was no ramp on the truck. Three of us then had to life a 600-700 pound piano by hand and put it in the back of the truck. When I returned to unload the piano, I stopped by my house and picked up a wooden ramp I have previously built to move something else and that helped unloading. This was a sad experience considering I spent over $300 for a truck that was not equipped with what was requested.

Évaluation :

1

I wish I had more text and stuff telling me where to drop off, and I wish that I knew you couldn't just drop a U-Haul off at any location. I went in not knowing much about the process, and I came out with almost a 1000 dollar bill. I will literally never rent from U-Haul again. I went in knowing little about the process, and I leave not knowing much about the process.

Évaluation :

5

Not one thing needs improved.All your staff was friendly and helpful and I will definitely recommend U-Haul to all my friends and family

Évaluation :

5

Customer service was excellent!! But A couple of problems with the equipment

Évaluation :

4

Everything was easy and well done. Absolutely no complaints! Thanx!

Évaluation :

5

The entire staff at the 7th street U haul was very professional and attentive. They have provided Excellent Customer Service, and made the move painless and effortless. The staff went above and beyond my expectations of Customer Service, and I would definitely recommend this U haul Facility as the recommended location! Thank you to the entire U haul staff, and Happy Holidays!

Évaluation :

4

There was some confusion about what the appointment was for and had to reschedule due to parts needing to be ordered but mechanics did a great job. I drove all over SW this summer and camper brakes worked great.

Évaluation :

5

Great Group of service oriented people on the UHAUL team at 7th St. in Joplin, MO. The service the provided made my move much easier and more enjoyable. Kudos to Ramon for going the extra mile in helping out.

Évaluation :

5

Very helpful.

Évaluation :

5

The movers from Asher Moving were great! Highly recommend if you need help

Évaluation :

5

If I ever end up having to move again I'll definitely choose U-Haul again. And will also recommend you to all my friends and family

Évaluation :

5

Easy in and out in minutes to rent, check out and return.

Évaluation :

2

I received the truck with little gas in it and was told to return it with the amount of gas that was in the truck. I would have preferred a truck with a full tank and returned it to full. I also returned the truck much earlier than originally planned and was still charged the same even tho it was returned early.

Évaluation :

3

Rudest woman ever

Évaluation :

3

My complaints: When I arrived after 2 day trip with all my belongings, I was assigned a storage near an exit for bringing things inside. I am 68 yrs & was helping, so being close to trailer was necessary. When attendant walked us to our unit #1008, it was empty but someone had left lock on & you could only open it half way. So attendant walked back to office to find another unit. However, this unit was VERY far from an exit! He said he could go back through the long maze of units & return to the office to find us a closer one but he was working alone & that would be a problem. So we took the unit. But then my chosen code would not let us access either the facility or the unit. So back & forth we went from back of building to office trying to get help to get in. Sadly, they were unable to fix the problem. So we had to prop open outside door with my box of belongings. The sliding door continually tried to close over & over the hours we were there. It was very hot & humid outside. The attendant informed us this had never happened before. But I would be unable to enter the unit bldg or my storage unit until it was fixed by the boxes mounted on outside of bldg. So until fixed I must go during office hours & get attendant to let me in. Although the young man(attendant) was very kind & truly sorry, I think he felt overwhelmed by the situation & I think UHAUL was understaffed at this facility to attend to the customers needs. This definitely needs to be corrected so things run far more smoothly for your paying customers. I even started crying because I was emotionally and physically exhausted & just needed to get the work done. Other than that, my experience with UHAUL was fairly uneventful & hopefully the boxes mounted outside for me to gain entry will be fixed. I have a ton of things to address here because I moved here from NE Iowa, including finding a place to live as I am currently staying with family. Thankyou for your time in letting me explain the situation.

Évaluation :

5

We had issues with this move from the get go. Ray and Denver went above and beyond to assist and resolve any problems that came up. Very happy with their assistance and compassion in the resolutions. I'll only use this facility for our U-Haul needs.

Évaluation :

5

Moving can be very chaotic and this move definitely was, former roommate was not reliable and kept changing time to meet, when truck was rented at time she said to come, well it wasn't convenient for her and delayed pick up 4 hours on us. U-Haul was very helpful at meeting our needs and very thankful! Even tho we needed truck another day and a larger storage unit, they made it happen.

Évaluation :

3

No one told me that I had to use both key pads and I guess the buzzer is not working

Évaluation :

5

Nice and helpful and real....

Évaluation :

5

The folks that work here are always helpful! Have used them for U boxes and interior storage sporadically over the last several years!

Évaluation :

5

No one should use any other company

Évaluation :

5

They gentleman that helped me was so patient and kind. Good job hiring good people. They're so great! Thank you so much!

Évaluation :

5

I appreciate everyone at the U-Haul storage. I came to town thinking I would only need the units for a couple months...Nine months later I am finally in my home. Going in and out and also paying monthly everyone was great!

Évaluation :

4

Ran into a bad storm and the truck leak a little. Nothing ruined but things a little wet. Had to replace the driver windshield wiper as it fell off just before I ran into the big rain. Joplin store refunded the cost of the wiper. Would still recommend U haul to family and friends. Over all a good trip for 1300 miles

Évaluation :

5

I was treated more than fairly a bunch of nice nice people working there, compassionate and feeling kudos to you all

Évaluation :

2

I reserved my storage space online. Three days later, I went to Uhaul @Joplin to check in and from desk representative helped me with the process. They assigned me a storage space inside and key to the facility. When went back and checked, to my surprise, I recognized that the space assigned to me was already occupied. I came back and informed the front desk representative. Then they went back and checked, and told me that this space is occupied and they cannot help. Also, they told they don't have any storage spaces available. After spending 1,5 h in this office, l left handed and staff's are do not even bothered to find me an alternate space. After coming back home, I wrote an email to the manager explaining the situation and no response yet (after three days I am writing this). This describes how good/bad this business is for you.

Évaluation :

2

I'm actually on the fence as what to put for number 6. There was 3 homeless people that were in the process of getting asked to leave the premise bc of living in a unit. They knew a certain passcode that allowed them access in and out as they pleased. Made my wife and I very uncomfortable having 3 people practically standing around, watching us for an hour get items from our rental truck to inside the storage unit. We called the front desk, they came back and checked on us but that was about it. We rented 2-26' trucks and 2 climate controlled units in a 2 week span- probably spent close to $2,500. On the 2nd truck (which I had to go to 3 locations to get everything), the rental truck was returned technically later than they expected. Even though we were unloading the truck on site, we didn't turn it in about 3 hours late. Because of that, they charged me another whole day of rental. I called both the store and the 800 number and both 'passed the buck', saying there was nothing that could be done. I'm in customer service and know that is not how you deal with a customer who just spent a few thousand dollars from your brand or establishment.

Évaluation :

5

I was very satisfied with my experience. I appreciated the temperature controlled unit and indoor garage available to safely load/unload my items out of the weather. There were ample carts also available and a small donation area. Overall, a nice facility.

Évaluation :

5

I have always used u haul and I have moved many many times over the last 20 years wouldn’t use anyone else

Évaluation :

5

Keep up the good work!!

Évaluation :

5

Love the facility

Évaluation :

2

When I arrived yesterday the girl behind the counter was not helpful, very short in time with me and rude. I went to start unloading my car and the police where there, fire department, and EMT to assist a no responsive man. As I headed to my unit there was a woman who looked like she had been beaten. I heard a dog in a unit somewhere in the facility. It was scary to be back there alone. I was never offered an upgrade when I said the 5 by 10' was too small. Needless to say I'm not happy.

Évaluation :

5

I would recommend Uhaul as I was very satisfied with the way my belongings were stored and the safety I felt leaving them there. The set up is easy to navigate and I appreciated all the space to load and unload in heated or air conditioned areas.

Évaluation :

2

I will not be storing there and would like a refund.

Évaluation :

5

Schuyler provides great customer service.

Évaluation :

5

Could not afford storage cost right now.

Évaluation :

5

Great help with getting in using the card etc

Évaluation :

5

The experience was professional and courteous I would recommend a friend

Évaluation :

5

Location on 7th very convenient and accessible. Staff always 100 % friendly and helpful. I've done business with many U-haul location, this one is a gem.

Évaluation :

5

Great experience

Évaluation :

4

Outside storage area does have trash on the ground. People at the store are easy to work with.

Évaluation :

4

Reserved unit was not available upon arriving at location. Staff stated there were no units available and unsure why I was able to reserve a unit on line or over the phone the day before. A staff member walked the entire facility and stated if I was willing to wait a couple hours one may be available as there was a previous tenant moving out. I received a call a few hours later stating there was an open unit and I would have first priority to it. Staff handled the situation very well. My next issues deals with pricing of moving items at location. Prices on labels do not match what they ring up as. I've questioned this multiple times and even taken pictures showing that there is inaccurate pricing on the labels and shelves. I have never been offered an adjustment even when I have directly asked for it. I am just told that prices vary which is very, this is extremely frustrating expecting to pay one thing when it's really 3-6$ more per item.

Évaluation :

2

The space in front of my unit was dark and there was no light inside the unit. We moved units once to have a bigger space and during the moving, the employee gave false information and the unit was occupied. So, we moved to another one and the employee had to move a mini fridge that was being stored. After we were in, the next visit the access card did not work and had to get them reassigned to the right unit. These are all issues that were solved and not a huge deal, but the biggest problem was the dimly lit storage unit and hallway. I had to go to this unit often by myself, a woman, and I never felt comfortable or safe. We moved to a new location that works better for us, but I would suggest making sure everything is well lit in the future.

Évaluation :

5

Ray was the best and helped me the whole way

Évaluation :

1

Way too expensive and could never get a hold of an employee on the phone when needed

Évaluation :

2

No comment

Évaluation :

5

There was a lock on my unit that could not be removed , but the staff was extremely accommodating. I believe the young gentleman's name was Landen that assisted me. He is an asset to your company , and an outstanding employee

Évaluation :

5

Abby was top notch. Wonderful and helpful.

Évaluation :

1

Only because I had to fo a total different uhaul place after being told there was unit they sent me to and it had a lock. Very upsetting. U can call me at 4173651663. Because I would love to talk to someone. About what I had experienced

Évaluation :

5

Clean and friendly . Great security. Pleasure doing business.

Évaluation :

5

Good experience overall. Highly recommended.

Évaluation :

1

We really had a bad time at this place. First of all, the homeless and weird people in and around the units always had us a little on edge. Then we just had issues with the lock being put on when we were paid up, them not having a unit on auto-pay.. one time we went in and someone cut the power and we were stuck in the bay.. umm, i had a card that was about to expire so they cut it off and charged me a late fee... umm there's more... it was non-stop at this storage facility. We have never been more happy to be out of a unit. It was worth taking a day to move it to another.

Évaluation :

4

For me it wasn't a good fit because i worked 12 hour shifts and couldn't access my unit. Also more expensive than other units.

Évaluation :

1

When I made my uhaul reservations, I chose this location because of availability for a 10x10 climate controlled storage space but upon arrival there were none available and so our belongings are in an outdoor storage unit instead and it's very frustrating. Staff was very nice and helpful as could be but we would've chosen a different location if the website was accurate.

Évaluation :

5

Schuyler is an amazing general manager! He always fixed any problem that came up.

Évaluation :

5

Very clean and well maintained

Évaluation :

2

This particular location is poorly staffed. They also don't answer the phone,which means to get questions answered or problems solved, you must physically travel there.

Évaluation :

2

I p did not find the billing system to be above very poor. Originally set up as auto pay. Didn't accept payment. Got call late and charged $20. Paid that bill on line 1 week later collection called again and charged another $30 and raised my rate from 75 to 129/month. PAIID AGAIN!!!! Called to dispute, Manage was suppose to call me. No call 4 days later. NExt step dispute charges. Wait don't forget the UHAUL 250 charge for >?????????

Évaluation :

5

Pre registered registration was found easily was able to get my 10 x 5 in less than 15 minutes. Had a long wait on the telephone before it was connected to an operator is my only complaint

Évaluation :

2

Not only did you make me believe my belongings were safe and secure, you lead me to believe I had piece of mind. Both the afore mentioned comments are false. My whole family stored our belongings in a u-haul facility, and because we made this mistake we are left with nothing. Every single item was stolen in broad daylight, while your employees watched. I have the only key card, part of your top notch security, yet somehow it was bypassed and intruders gained entry to my unit. I purchased my keys from you, yet other people had the same keys. The video recording obviously was not functioning because if it had been, this would have been resolved already. So, in conclusion, my experience with u-haul was the nightmare i wake up to daily. Precious belongings that can never be replaced have vanished and your doing nothing. I have waited for over three weeks for a response and so far, other than the general manager of the joplin 7th Street location next to wal mart, accusing me of stealing my own things and being anything but helpful I have not heard or seen anything to facilitate or remedy this horrendous tragedy. I give this company a negative rating. Less than zero.

Évaluation :

5

The staff here is phenomenal. They will help you with anything and everything they possibly can I love that they have the alarm systems that are on your storage units and they will work with everybody please stop by and say hello to them what a great bunch of people!

Évaluation :

5

The transaction was very easy with the help of Gaige Gess and Skyler. They are excellent employees

Évaluation :

5

Staff is very kind and helpful

Évaluation :

5

very friendly and helpful staff

Évaluation :

1

I arrived to find out my storage facility wasn't even available - I don't understand how a reservation can be made for something that isn't even available. This system needs changed.

Évaluation :

1

I rented a climate controlled storage unit and when I showed up I was told it wasn't a guarantee and wasn't available. I had even called after reserving the unit and was told it would be available. Having a reservation number and email telling me I have a unit, but showing up and it not being available is a horrible way to do business. We will never reserve storage space with Uhaul again if this is how you operate.

Évaluation :

5

Facility is extremely clean and I felt like the entire process to enter and exit the building is very secure. I am very pleased with my choice.

Évaluation :

2

When I was moving my stuff in. There was a couple hanging out in or in front of their unit in the hallway. I was on my way back out to get another load when I came around the corner, I startled the couple & the smell of paint about knocked me out. I couldn't get outside to the fresh air quick enough before I thought I would choke to death. Since this facility is supposed to be monitored 24 hours a day 7 days a week that behaviour was very upsetting cause they are not only putting their life endanger they also put mine as well. And they werent the only people I saw or definately could smell what they were doing either. Not sure if I will keep my belongings in this facility very long. But it helped in my time of need at the moment.

Évaluation :

3

They didn’t have the storage unit I reserved but did find a bigger unit down the road

Évaluation :

5

Amazingly friendly staff and shockingly clean bathroom even an old nurse felt comfortable going in

Évaluation :

5

Very helpful !

Évaluation :

2

I never moved anything in

Évaluation :

1

For over three weeks one of the two bay doors to pull in and unload has been broken did talk to front desk with no results. Asked for a specific locker number because it was close to the loading area and was moving big heavy furniture without much help and was told it was rented and for a month no one ever moved into the locker you can tell by the tag on the door. Went to rent a truck and was told none are available when the lot was literally full of trucks. It seems like staff is honestly just lazy. Will never rent a storage unit here again.

Évaluation :

5

very friendly would recommend and using again

Évaluation :

3

There were no carts or dollies to help with moving my tubs and boxes. This made to process quite difficult as I had to make many many trips to place my things in storage. I received no instruction on how to use the entry card. Luckily another renter was coming out and gave me a lesson.

Évaluation :

5

Staff was amazing!

Évaluation :

5

excellent!!!

Évaluation :

5

Outstandingly effective, speedy and helpful experience with Patricia, who was at the desk. Never better or faster completion of business. Anfd excellent storage at a great price.

Évaluation :

5

Empathetic & caring staff 🖤

Évaluation :

2

Storage unit had many bugs inside and mice droppings/urine. We did not have any food items stored in the unit. When asked, management said it was our problem. Recently, we were notified that during an inspection they found that our unit no longer had a lock on it. They said they would place a lock on it and that we needed to visit the office the next time we were in to get it unlocked. When we visited the office they did not have a key. No one had actually secured the unit. The worker also informed me that there was no way anyone could actually cut my lock off without ruining their door (it was a special storage unit lock, circular, and a combination lock). It is a mystery how it disappeared, but did not make me feel very safe. Fortunately, we did not see any missing items.

Évaluation :

1

I was forced to pay for the whole month of a storage unit when I used only 14 days of the month. When I originally paid for the month(because they don't offer weekly rates) they said i wold be prorated and refunded the excess since I wouldn't be using the whole month. I moved out. Didnt get any money back then was told it was too bad. My loss. When they can rent the unit for the remainder of the 2 weeks and still have the money I paid for those 2 weeks. Its really crappy and ridiculous that Uhaul can double rent basically.

Évaluation :

5

We recently moved to Joplin and are utilizing storage for the first time. We have had to change unit sizes a couple times. The staff were very Professional, friendly and Did what they could to make our experience truly first class!

Évaluation :

5

They did great service for me and even worked with me when I couldn't get it back on time

Évaluation :

1

I have been trying to email and call customer service about an issue that I had and nobody will get back with me. Horrible experience

Évaluation :

5

Sebastian was always great.

Évaluation :

5

Brad is a top notch employee who represents the best UHAUL has to offer. I was going through some rough times & he smoothed the way for me & went above and beyond for me. Will ALWAYS recommend him.

Évaluation :

5

The manager was there and took care changing the storage unit with out all the hassel ive had the first time.

Évaluation :

5

Staff were Very Professional and Very Helpful!! Great Job by All.....

Évaluation :

5

Very good people and helpful good job

Évaluation :

5

Customer Service was very polite and very helpful

Évaluation :

2

It's a great storage place but the employees need to communicate with each other and pay better attention to their units so that they know when a unit has been emptied out.

Évaluation :

5

Looks like a nice clean, secure storage facility. The guy that checked me in was great too.

Évaluation :

5

Nathan did an excellent and professional job in answering all our questions. Very helpful to make our experience a wonderful at the Joplin , Mo. office and location.

Évaluation :

5

Easy, clean, and helpful

Évaluation :

4

Everything was great I would give it five stars but when we made the call for reserving the unit I told them we had a 10’ truck full w/ apartment stuff tried to give us a 8x12x6 on a second floor.

Évaluation :

2

The staff wasnt very friendly at the one I went. I wasnt notified there was a drop box for the key if I needed it and I wasnt told where to park it when I brought it back. Service could have been bebe

Évaluation :

5

Very nice facility

Évaluation :

5

Great new place, friendly staff!

Évaluation :

5

We appreciate uhaul helping us to make the move easier specially Mr xavier and Mr Eric (GM) who went out of their offer us help after hours . Staffs are warm , accommodating and helpful . Merci.

Évaluation :

1

My stuff got ruiend I had dead rats on my couch which got wet an ruiend an all my boxes got wet the indoor climate control storage was not worth my 200 pluse the Uhaul to get my stuff from Texas tv br

Évaluation :

5

Excellent service à la clientèle. Ian was very helpful and accommodating. The nicest Uhaul store I've ever been to.

Évaluation :

5

Fast and efficient and well educated team.

Évaluation :

5

The gentleman was very helpful

Évaluation :

4

The experience was very nice and professional, the facility is new and nice. The extra charge for the 24hr access is the only thing that through me in a loop for inside storage.