Évaluations des clients U-Haul Moving & Storage of Kenner

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Kenner

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Aliicia L. le

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Le client n'a pas laissé de commentaire.

Cassandra L. le

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Le client n'a pas laissé de commentaire.

Anabel D. le

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Le client n'a pas laissé de commentaire.

Wilson Jr P. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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UHaul staff was wonderful, but computers were so slow that it took forever to process the paperwork!

Dione P. le

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Thank you for your service!

Kelle P. le

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Le client n'a pas laissé de commentaire.

Todd S. le

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Keep doing a good job

Susan L. le

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Friendly staff

SAL S. le

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At the end they added some lights and made it more lighted , 80% of my stay there it was not well-lighted. Willie was friendly, the rest of the staff had dry personalities.

CABRINIA M. le

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Deanna is an excellent manager , I appreciate all her assistance.

Carl W. le

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Everything was great!

LINDSAY R. le

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Le client n'a pas laissé de commentaire.

Kamila O. le

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Everyone here is amazing, communication is on point! Thank you for helping me, my family an I appreciate it

Alicia R. le

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Le client n'a pas laissé de commentaire.

James E. le

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Le client n'a pas laissé de commentaire.

Tony T. le

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Le client n'a pas laissé de commentaire.

Monica W. le

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Have more help in the inside.

Mohammad Q. le

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Le client n'a pas laissé de commentaire.

Joy M. le

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I originally went to the store at Veterans & Williams and there was 1 person working and 10 people in line. After standing in line for 45 minutes Walt (Walter) advised me he had no trucks available at this point there was now 11 people behind me wanting to rent vehicles. Had Walter announced he had no vehicles unless you had reserved one people would not have stood in line and wasted their time. Not only was Walter very rude but he had NO customer service - never smiled was slower than a turtle and should not be working a business weekend by himself he is HORRIBLE!. After wasted 45 minutes (and trying to beat the rain) I went to the UHaul on Marietta and Deanna was excellent - she smiled she spoke with her customers she apologized for customers having to wait - she is a true definition of customer service - she should give Walter some training. Thank you Deanna for caring about your job and your customers!

Terry W. le

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Staff was great!

Adrian V. le

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Le client n'a pas laissé de commentaire.

Alicia M. le

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Great service and very clear directions. Recommend

Ozella R. le

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Nothing everything is alway great when I go there, my storage is there I never haveca problem. I always have this one gentleman who is always there when I go and he is always nice and helpful to me. Sorry I forgot his name black guy with glass always smiling soon as you come there the door.

Nykia R. le

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The lady in the morning was very sweet. She got me in my I haul truck quick. She was kind and very helpfull. This poor review is due to the afternoon crew on 8/17/19. It was a skinny man and a lady with black hair. She had a nasty attitude as soon as we walked inside the store. We tried to explain that we had put $20 of gas in the truck already and the gas needle did not move AT ALL. We insisted on getting someone from maintenance, as we were aware that if we went over half a tank we would not be refunded. All she kept saying was they can’t take it back without it being in half a tank. We had not problem putting more gas if that’s what the truck needed but we did not want to put more of the needle was messed up. They refused to listen to us and made us feel as if we were being cheap which was not the case. So my husband went to the gas station AGAIN and added more gas now when he came back the tank was on full!! We knew something was wrong because $10 more dollars would not be able to bring the truck from 1/4 tank to FULL!!! Of course we couldn’t get our money back even though we notified the manger BEFORE adding more gas! This was the most frustrating situation and the employees literally could of cared less. The customer service from these 2 employees was HORRIBLE to say the least. You should never make your customers feel like they are being cheap especially when they asked for the truck to be looked over by maintenance!! We knew something was wrong the whole time. Never will I come back to this location.

Ozella R. le

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Le client n'a pas laissé de commentaire.

Sharon R. le

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Le client n'a pas laissé de commentaire.

alexis w. le

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Deanna was available and accommodating

Guy G. le

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Keep up the good work.

Oliver D. le

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Le client n'a pas laissé de commentaire.

Luis B. le

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Le client n'a pas laissé de commentaire.

jose R. le

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Le client n'a pas laissé de commentaire.

Wayne B. le

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Le client n'a pas laissé de commentaire.

James M. le

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Le client n'a pas laissé de commentaire.

Larenzo T. le

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It was busy but she handled everything in a timely manner even though she was by herself and was very professional.

Vondrice K. le

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Very Helpful in a stressful situation

Judy S. le

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I was charged $25.00 fee for truck wash and my truck was clean. After two days of trying to call on the phone, no one has returned my call and can’t get someone to answer my complaint!!

Brandon B. le

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Thank you for providing what I needed when I needed it!

Roy M. le

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Everything worked very well

Barbara R. le

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Nothing everything was good.

Kevin P. le

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Quick professional staff

brian B. le

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Le client n'a pas laissé de commentaire.

Marcel D. le

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Customer service was Second to none!

Maximum A. le

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The staff were awesome and always quick to help with any needs.

walter s. le

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Convient, friendly and a reasonable price.

Lucy M. le

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I feel that if you dont need the storage for a full month you shouldn't be charged for a full month

DONNA R. le

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I was glad that i had somewhere to put my stuff and it was at a good place and low price

Lawanda H. le

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0 stars

Katherine Y. le

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Very clean, well-maintained. I appreciate the security of the card access. Staff is very helpful.

Brunson D. le

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poor as Cody was out front cleaning a truck and had the radio literally on full blast. he went inside to help customers and was not thoughtful enough to lower the volume. loud noises hurt my ears

Maria Del Socorro R. le

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Manager and staff very efficient and helpful. Will recommend.

Maria W. le

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good

walter s. le

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Great customer service.

Tia N. le

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Every other staff member was helpful except the store manager Deana. She is very rude and if you have a problem with something she refuses to hear you out or what you have to say.

Renne S. le

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Your representative was friendly helpful and did a great job

Damien G. le

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Well run shop.

JUDITH P. le

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Experience was good.

Robyn J. le

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I never had a problem. Thanks

Susan W. le

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Loved it all

Angela M. le

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Super clean! Ms. Deanna and Kody were extremely helpful, made me feel at ease

Robert W. le

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Occasionally had problems with the access card reader for outside units, but the problem was always resolved quickly.

GORDON W. le

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Thanks for your professional service.

Leaudriea G. le

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Good customer service and most importantly, the restroom is very clean every time I visit U-haul on Marietta Street in Kenner. Thank you !

ANITA L. le

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Great place nice helpful stafg

Lara B. le

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Thank you all so much for being so friendly and helpful

LORCHID T. le

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Excellent staff and service; highly recommend. Thanks .

Acqualine M. le

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The staff was very friendly, helpful and professional. Would recommend anyone to the Uhaul in kenner, La. Thank you very much.

JESSICA J. le

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Great service for the 5 years I used the storage.

Vivian W. le

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Everyone was very nice and helpful. Especially Missy and Deana. I really appreciate all their help.

Cleveland T. le

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I don't know how your services are because I didn't use a storage unit from u haul when I rented the truck nor ever before that.

SHANNON R. le

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Everything went perfectly. Excellent service.

jhiariss j. le

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Awesome staff. The manager Deanna is the best. I’d definitely recommend this business to all my friends seeking services that They provide.

Colleen V. le

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Great customer service

Sheryl P. le

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They went above and beyond to help me. Ms. Debbie an outstanding and compationate person . Also took the time to bring the paperwork and a locker . The treatment made it all worth it . Thanks Sheryl

JENIA H. le

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The staff were very helpful

Pam A. le

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Great Service

Willy W. le

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Great staff and facility. 5 stars

GREGORY G. le

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Great place, rented from them for many years. Highly recommend.

Shari J. le

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Thank for service. :))

MARLENE F. le

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All I can say about U-Haul is that I never had a problem with anything and I would love to use them again if I ever need them thanks you all for everything

rony r. le

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Great costumer service

Glenda Jo D. le

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I had an overall great experience with this location. Manager was great and worked with my needs. If I ever am in need of a storage facility again I'd definitely consider this place.

Carolyn B. le

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This team was great from the beginning to the end.

Leslie W. le

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The elevator in the B Building was broken while attempting to move out. I notified the office staff and Manager but never got a call back. Otherwise clean and maintained & would have given *****.