There were a lot of nicks and small paint chips on the truck that were not marked with an X. I had to take a long time photographing each flaw so that I would not be charged when I returned the truck. The truck bed had water in it, which did not bother me, but it was not clean enough that I was sure I wouldn't be charged for returning it uncleaned. The level of cleanliness and the paint chips on the truck needs to be explained better.Amanda P.
Trailer Rental & Towing in Kenner, LA at U-Haul Moving & Storage of Kenner
Pour nous contacter
Kenner, LA 70062
(At the corner of Marrietta St and Veterans directly behind Tire Kingdom)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Kenner, LA 70062
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was great, nice people clean trucks!!OMAR M.
Everything is great. Thanks Turnkey for making my storage and moving easier.Wayne C.
I reserved a 15 foot uhaul and appliance dolly a week in advance when I arrived either one was available. The only choice I had was to take a 20 foot with no dolly. I had to wait 30 minutes because nothing was prepared. I was also the only customer I ordered this vehicle for 8 am and return for 12pm. I had a problem with my movers and they didn't show up until 12pm. I received a call from this uhaul around 1:30 or so asking where's the uhaul it was supposed to be back at 12 pm and there was another family waiting for it. I am not renting this vehicle per hour I can't help if things run behind schedule. You shouldn't rent things on up of one another. I told them I was hurrying as fast as I can. 15 minutes later I get another call asking when can I get it back. My experience with this uhaul has caused me stress from the time I arrived to get until the time I drop it back off. I will never use this facility again.DONNA L.
Service was OK,but I wouldn't rent from them again,..thanksERNEST H.
I'd reserved a utility dolly with my uhaul a week before my move date. There was no dolly, they did remove it from my bill, but over all very disappointing as I needed to move several large appliances.Ashley W.
Make the continue or not interested bigger also at the beginning offer everything at a discount rate. Plus add a option for $3 that says you're responsible quick rental agreement!!HENRY W.
The representative was. very pleasant and made my experience a wonderful one.Tara W.
Keep do exactly what you are doing!!!Brad B.
Dawn was so awesome, she went above and beyond for me! I appreciate it a ton especially during times like this, thank you Dawn!!!BARBARA T.
Nothing at this location. They are The Best. I will ONLY ever deal with them. And hopefully someone really reads these comments and takes them into consideration. I have to say Mr Leon is THE BEST. He truly deserves a Raise. He went Above and Beyond to accommodate me.ALISA D.
I love the customer service there. he were great with a great personality I believe his name is Leon thanks for your hospitality my husband and I were very pleaseSHAMIKA R.
I was not told that I needed to do a walk around and check the trailer I rented for damage. The employee came out to my truck and hooked up the trailer for me. Once it was hooked up, I was free to go. When returning the trailer I was accused of damaging the trailer. I know for a fact that I did not hit, sure swipe or damage the trailer in any way. But there was an area of the Uhaul decal that was torn off. The size of a quarter maybe. I was charged full price for a complete new side decal . I did not choose to get insurance on the trailer because my auto policy covers it if I was to have an accident. But honestly, had I been told to check the trailer for damage, I'd be looking for body damage such as dents cracks sheet metal type damage. Not whether or not the decals were in mint condition. I feel like Uhaul should have done a better job at informing me of what to look for and do a walk around with me before I left the parking lot if they were worried about a decal having holes in it. I feel like I was screwed out of money for damage that I am sure was not caused by me and likely was there before I rented the trailer. This will be the last time I go with Uhaul. I seriously doubt the decal will even be replaced due the hole not really being that big and your still able to read UHAUL on the side.BARRY M.
Storage area closed. No way to find out any necessary codes or storage room number for â€œfreeâ€ storage room. Had to unload everything st my house. Called 1-800/u haul and they were less than helpful. I have HAD to use U-Haul several times over the last few months due to locations. EVERY TIME there was a problem. Mostly cancelled reservations. Why? I have no idea!!!!! WHY IS THIS COMPANY STILL IN BUSINESS?????Karen B.
No complaints great job and excellent customer serviceDEMETRICE W.
The truck smelled like cirgaretes , I don't smoke and the associate that took back the truck just said it was ok and was going to look it overMIGUEL E.
Nothing, had an excellent experience. The staff were very friendly and helpful, the truck was ready and waiting and clean. Couldn't have gone any smootherMichelle B.
Wasn't a big fan of going to a uhual location to be referred down the street to a different uhual place. Lion was awesome ! He also mentioned that the Veterans and Williams Blvd location constantly tells people to go down the the Marietta location because they don't have any equipment to rent out .david G.
I loved the cleanliness of the truck and the stuff very friendly.Yolanda G.
Willie from pickup Friday night was beyond helpfulNICOLE R.
The rental experience was awesome. Keep up to good workDANIELLE A.
The are the bestLorna D.
Worse service I ever have ..Harmeet B.
No suggestions. Workers are friendly and very helpful.SHERRI M.