Évaluations des clients U-Haul Moving & Storage of Langley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Langley

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Trudy N. le

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Le client n'a pas laissé de commentaire.

Marie L. le

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Le client n'a pas laissé de commentaire.

Kelly E. le

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No suggested improvement. The staff was very friendly and efficient. They were able to help me get the best truck for my move even though I had reserved a different one. I was very happy with the service

ROBERT H. le

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Transferred from 2 units 5 x 10 to a 10 x 10 unit. Alissa was very friendly and helpful in arranging this transfer. I have been a customer for many years and would recommend your business

Leslie F. le

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LES / CINDY K. le

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no comment

Tammy S. le

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Le client n'a pas laissé de commentaire.

trijntje willy z. le

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Friendly service, detailed information, Clean and efficient Thank you!

Joshua C. le

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Rented this truck for towing and it was missing parts of the electric trailer hookup. Then I needed to go find the part and purchase it myself, I'm guessing a previous user took it or broke it. Truck ran pretty well did the job so other then the missing part good experience

Thomas B. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Jarrold C. le

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Personable staff, courteous and helpful. High fives.

GRAHAM ROBERT L. le

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Le client n'a pas laissé de commentaire.

Ahmad A. le

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Le client n'a pas laissé de commentaire.

Maika C. le

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Le client n'a pas laissé de commentaire.

Nahum B. le

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Excellent customer service! Thank you.

David M. le

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Computers were all slow. Been here a few times and it always has a long line to speak with staff. Something as straight forward as confirming your existing reservation takes around 15 minutes once you see a clerk. Staff was friendly enough.

Darrell U. le

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Great efficient service for what I needed. Thank You.

michael s. le

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Good staff and the right quality of equipment to get the job done. Will be back soon. Have a great day

Leslie F. le

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Le client n'a pas laissé de commentaire.

Beverly M. le

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I had a gas guzzler cargo van. Pls let your customers know this cargo van just guzzles all fuel up in no time.

Tammy R. le

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Very well done !

Mark S. le

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Great service and professional staff

wayne s. le

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Le client n'a pas laissé de commentaire.

Mary J. le

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Le client n'a pas laissé de commentaire.

Rajpaul M. le

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More clarity on fuel consumption. I had a 26 foot truck and filled an extra quarter tank upon return.. losing about 60 dollars in overfuelling costs. Had i been informed this cost is not reimbursed, i would have been more prudent and saved this money.

Mark W. le

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Customer service was poor. Your employee had a tantrum wrecking the wiring on both the trailer rented and the plug on the back of our vehicle due to having a signal light out on the trailer and us asking for another trailer with working lights. The trailer originally reserved a 6x12 was not available and we than had to rent 2 other 5x8 trailer costing us an additional $380 dollars in fuel and time from a family member.

Natalino M. le

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Le client n'a pas laissé de commentaire.

darvin f. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

Dustin U. le

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Le client n'a pas laissé de commentaire.

Kenjiro Y. le

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Lots of parking easy access

Harjit Singh B. le

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Le client n'a pas laissé de commentaire.

Manuel C. le

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Le client n'a pas laissé de commentaire.

Steven H. le

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Le client n'a pas laissé de commentaire.

calvin j. le

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Le client n'a pas laissé de commentaire.

Cesar A. le

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Le client n'a pas laissé de commentaire.

Ian T. le

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Being charged a late fee after 3 days is unacceptable. A week yes, not 3 days. The staff in the facility were not friendly. The manager was not accommodating.

Charles P. le

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Amazingly nice service personnel and very helpful.

Trevor R. le

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Always a pleasure to deal with these people at uhaul they make your visit 10 out of 10

Lyle M. le

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THANK YOU VERY MUCH FOR THE STORAGE OF MY TRUCK CAMPER,I WOULD USE YOUR FACILITY IF IN NEED IN THE FUTURE.

jennifer s. le

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When we went to take our items out of storage. They were covered in mice droppings. When we told the staff they informed us that there was a unit next to us with food. Please call me 7789970070

Elsie S. le

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Better control of mice. Once we moved out there was TONS of mice poop and a dead mouse under our things. We had to throw out alot of our belongings.

Nik B. le

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We rented two units for just over a year and had great service getting set up and always felt our belongings were safe and secure

Laurel L. le

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easy

Aline j. le

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increase in fees okay but just because they paint the outside buildings doesn't mean we have to pay for it.

richard v. le

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We used the storage locker for over a year Very convenient.

Eldon & Stephanie T. le

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Extremely helpful and informative Would definitely recommend this location

Doug W. le

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This Uhaul was a mixed bag. The staff were wonderful, access was great. Security was good. My unit had no light in it. After three months of storage I discover a lot of fresh mouse scat everywhere!

eric b. le

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Very professional and friendly staff ,if needed I would use again ,,

WARREN S. le

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Thank you for your support’

GEORGIA D. le

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I would use Uhaul again, thank you!

MIGUEL M. le

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Just one of the 5 persons(a girl) that I dealt with at this facility was friendly and helpful, the others where in a bad mood, you can tell that they aren't happy working here.I rented 3 times.

eric b. le

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Friendly professional staff,,

JUlia R. le

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Tina and her staff at the Langley Uhaul site were always friendly and professional. I would also like to compliment all the call center employees I spoke with who were also friendly & professional

Melanie S. le

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A Very Good Experience Renting Storage and Excellent Professionalism and Customer Care by all Staff.

Dale M. le

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Excellent staff very helpful

Dale L. le

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Nice facility with good staff who are helpful.

Doug W. le

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Cleaner than I expected with actual inside walls as opposed to some places where they use only drywall on one side of the studs. Staff was friendly and helpful.

Chris H. le

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Very satisfied.

NADYNE D. le

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Always a pleasure dealing with staff at Uhaul always friendly and helpful with anything I need assistance with highly recommend uhaul at 193 and 56ave staff are amazing !! 👍🏼👍🏼

Dale L. le

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Good service, professional staff.

Deiro C. le

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Quick delivery and excellent customer service

RANDY M. le

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Excellent facility

Klaus B. le

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Opening hours are confusing and somewhat misleading No light in the storage unit. Convenient location Very helpful staff. Repeated reminders for unpaid bills after move out puzzling.

gary r. le

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Overall a positive experience.

Brian F. le

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Thank you !

mike p. le

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What a great storage place! The people that work there are A+++ and when I left were so kind and polite. Store you stuff in total confidence - and the price was right too.

sandra s. le

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good

april b. le

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Great service! Thanks for the great customer service!

Charlie m. le

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Very bad service every time you ph every person give you different information it was very frustrating at moving time

Charlie B. le

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thanks to U haul ! great experience

marlon d. le

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Very polite, courteous and knowledgeable staff. They followed up with a telephone call when additional space and information came available.

Sandra B. le

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Must thank you for taking very good care of my very special items. You did an awesome job.

LORA K. le

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Rat or mouse poop was in our unit And when we rented uhaul truck they canceled on us 3x. Manager said she couldn’t help us at all and that we would have to deal with it .

Pat M. le

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Excellent

Gretchen V. le

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Multiple times my Auto-Pay was not used, and then I was charged a late fee which was collected via my auto-pay! The hours were ok, but would have been better if open later (at least until 9pm).

Bonnie W. le

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Very pleased with the unit as well as the staff, friendly, businesslike no issues whatsoever, thank you.

stefan g. le

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Camper in next stall placed on a slight incline. front stantion broke and the camper fell on my truck, that was to be sold. Now its a write off, i lose 1000s$. Had 8k$ of newer parts. brutal

MICHELLE W. le

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This facility was a excellent location right off the #10 Hwy for me.

richard v. le

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Would like a light in storage unit. Early access on Sunday.

callum m. le

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I did have mice in unit 403 but not in 292. More rodent control efforts near the fences would be good.

ada m. le

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Think it is wrong that when I gave up my locker on April 6 did not get a refund for 3 weeks and payment was made March 28, yet you got to rent it right away. VERY VERY WRONG. Stealing

gerald f. le

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Keep up the good service