Excellent customer service and clean facilities!!
LILIANNA K | Premières impressionsSelf Storage Units in Langley, BC, V3S6K4
U-Haul Moving & Storage de Langley
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Évaluations des unités d'entreposage par les clients
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- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisMary Grace was and is a wonderful representative of U-Haul and highly commended in her work ethics and excellent customer service!! She is very personable and diligently follows up when necessary! I will always recommend her and will surely be dealing with her in the future!!
LILIANNA K | Premières impressionsSince the new owners took over the rent was increased constantly. Very greedy
south s | Expérience généraleTThere was no light bulb so it was dark while trying to work in the storage space. The staff on site were great. The people who answer the phones are often difficult. One fellow had a very poor command of English, so I came away very unsure about his answers. I asked when we had to vacate the unit and he just said "eleven". I asked whether that was a.m. or p.m. He didn't seem to understand that. Then it seemed he meant the 11th of the month but he couldn't communicate when on the 11th.
Greg H | Expérience généraleI felt it really hard to deal with the staff in the office. Either in person very unpleasant to talk to or on the phone very rude if you can get through. Put you on hold all the time and forget about the call.
STEPHEN T | Expérience généraleI think there’s some confusion between what’s online and promotions versus independent U-Haul locations Not doing the same promotions. Causes additional stress, anxiety, and disappointment.
Stefan R | Expérience généraleVery kind staffs.
HAYONG S | Premières impressionsStaff very polite and helpful
James B | Premières impressionsAmazing service
Kerel O | Premières impressionsSima was excellent and professional
TOMMI K | Expérience généraleStaff appreciation went down significantly from initial move in. Rate kept going up frequently and as a loyal long term customer would expect to be treated as such but no new customers received better benefits. Would not recommend to anyone.
Randal H | Expérience généraleI am very pleased with your customer client relations service it is impeccable and the staff is very pleasing to speak with. This is a very good experience so far
Teresa Z | Premières impressionsbugs and mice into your things had to clean everything before taking stuff home. . almost 2yrs rental and no break on charge with 1 cabinet to dispose expensive charges will not use again or recommend
MARIZA G | Expérience généraleI have been going to this facility for many many years!! Recommend highly
andree t | Expérience générale