Évaluations des clients U-Haul Moving & Storage of Largo
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Largo
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Robert B. le
Uhaul U-BOX made moving so much easier.. Someone like me with some disability..I had time to load my box at my pace..Unload at my pace.. The price was reasonable..The delivery ladies were very pleasant.. professional..I can't say enough about the quality of Uhaul U-BOX and their drivers. ??
James G. le
only issue was my trailer was not at the location that i got the confirmation to, so rush hour traffic trying to get a trailer on a time limit was a pain. Delivery back at drop off went well
ROBERT O. le
Great staff especially the delivery women!!!!
Leo L. le
Found big improvement from last year, appears to have a new manager and He was very helpful and actually knew what He was doing.
Daniel J. le
I rented a truck with a 1/4 tank of gas drove 12 miles and got charged $30 for returning it less than 1/4 tank....robbery
barbara L. le
I had used UBox back in May, 2019 and the experience was seamless. This time, however, the service at every step was awful! The Box did not arrive on time at the first location. Over the entire process, I had to place many phone calls to verify why and where my Box was and I was told to call another number - "not the UBox department". I was passed along and passed along, spending many hours, literally, on the phone. Calls were not returned as promised again and again. Even when the box finally reached the delivery center and I had given 24 hours notice, I could not access the Box. This has been an extremely frustrating experience, totally unlike the first Box experience back in May. I will look elsewhere the next time I need a Box rather than give such a disorganized company my hard-earned money! A Very Unhappy Customer, Barbara Leet
JOLINE T. le
Awesome job!! From FL to MA NICE WORK UHAUL!! :)
kay C. le
The people were very helpful. However, my following comment does NOT reflect on them: The price ended up to be $91.00!!!!! Way to hiigh for 2 hours!!!!
denise M. le
Everything was user friendly, staff very pleasant, helpful and professional.
loralei M. le
Delivery driver was amazing! She went above and beyond. Excellent!!!!
ALBERT N. le
Destination Uhaul locations need to have certified fork lift performers tho handle U boxes. Moving help partners need to have correct trailering vehicles or include trailer rentals I their quotes, to even deliver UBoxes. It seemed petty to call me for my credit card to rent the correct trailer for UBox hauling. Tell common cents moving help partners my recommendation.
William E. le
Waited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!
Michele H. le
Last two times we have come to this location, complete disaster... would love upper management to contact me at phone number on my file. Thanks so much in advance and look forward to hearing back from someone ASAP!!
Claudine J. le
To expensive had to pay 75 dollars for 25 miles ??
Tammy E. le
None
Eduardo H. le
The truck I rented had way to many roaches. This a serious problem that must be addressed.
Cindy G. le
Great service! Thanks!
joe t. le
Joe is awesome
Gary W. le
nice service
megan h. le
There was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.
josh c. le
Joe was very helpful with everything I needed
George G. le
UBox was delivered and picked up promptly by Nikki.
JAMES C. le
It was a pleasure to have done business at this facility. The products, services, and staff are awesome!
Sheldon D. le
I was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down st
don g. le
Very professional and great service
kathleen h. le
I didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.
Sarah O. le
Great experience and was so helpful with moving state to state.
George K. le
One was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothing
Cathy C. le
Nicole was so helpful. The whole process was very smooth.
Kaleena R. le
Very nice and informative staff
Nathan T. le
At first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.
Kenneth B. le
Excellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!
Janice G. le
Excellent customer service
Janice G. le
Excellent customer service
Janice G. le
Staff went above & beyond to help with coordinating pick up of the containers etc.
natalie c. le
Delivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommend
Erica D. le
The staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.
mark f. le
The staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.
Alex B. le
Very helpful and courteous staff headed up by the owner. Definitely recommend.
Galdina V. le
The delivery drivers were awesome!!
GARY E. le
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GARY E. le
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jenny f. le
Everything was great. Thank you
Jazmeen S. le
Need other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never again
Scott B. le
took 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.
Kevin H. le
Delivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I did
Istvan B. le
recommend this U-Haul Storage Facility to a friend
Marlaina M. le
Love U-Haul.
Matthew M. le
need more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.
Sandra F. le
Everything went pretty smoothly. Would use them again.
Jessica B. le
Everyone there was extremely helpful and nice
THANH D. le
Good uhaul
John S. le
The U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.
patricia l. le
Service was perfect. Right on schedule. Very happy.
JEFFREY M. le
Vickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.
patricia h. le
Completed a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.
Carolyn S. le
Everything was seamless:
Jack M. le
First time moving and user of U-Haul. Great experience.
Carla E. le
EXcellence
gabrielle b. le
Every thing was great,
Caleb R. le
not 5 stars for one reason, the creditcard reader took 4 try’s to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won’t replace it
Kenneth B. le
Excellent customer.service, friendly staff, easy process. Highly Recommended
JANNAR D. le
Greatfacility, great service!
Brian M. le
All staff were pleasant and helpful. Joe was outstanding. I would definitely recommend this facility and Uhaul in general.
Michael S. le
Very good
James R. le
Good job
Regina H. le
Good experience working with the company as I move across the state.
Linda H. le
Rented a pod to hold kitchen cabinets. It kept them clean and dry for 6 months! Thank you!!!
Karl K. le
Great!!!
GILBERTO R. le
I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service
Julie M. le
Great concept and personnel. I have already recommended this service to others. Thank you!!
Erica S. le
The team was very responsive to my calls and had absolutely NO problems at all which is very refreshing. Thanks!
Giovanna D. le
No communication what so ever! Pods came w/bugs and wet pads.. was told I would get a refund for the delivery but was charged due to them arriving 2.5hrs late I will call corporate and BBB
Denise L. le
Staff was very helpful, professional, and friendly.
James D. le
The use of a U-Haul Box exceeded my expectations! ALL of the personal, both on the telephone and delivery/pick-up of box, were efficient and polite. I would use again and recommend to others.
michelle o. le
Very good way to ship and send large household items for family members, would be great for moving. Very fast, accurate and secure! Great value for the price!
Janice D. le
Received email that U-box had arrived but when I called to ckeck they had no record of it. After a fearful day it was located and everyone was very helpful and accommodating.
julianna m. le
Good
Angela B. le
We rented a UBox for a garage project. The box arrived on time and was picked up when asked - even with a change in the date for pick up. It was easy and secure.
Robert M. le
My "no" answers are really N/A. I never visited facility. Had truck delivery of uBoxes. Was hard to get correct number to contact facility and received no call when boxes arrived as stated in email.
Clair V. le
Very convenient
Maureen W. le
Excellent staff! Professional, courteous and patient. I hope they are paid well..it would be money well spent. I will spread the word'! Thank you