Le client n'a pas laissé de commentaire.marty p. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Les Paul Parkway
Pour nous contacter
Waukesha, WI 53186
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nice storage. Felt that my belongings were safe and secure.drake m. | Premières impressions
When the scheduler (Marquisha) from the Milwaukee office called me on Friday she gave me only 2 choices to pickup my truck Watertown or Kewaskum both 1 hour away from where I live. I had to go online and book it in Waukesha .Steven B.
Le client n'a pas laissé de commentaire.Sarah G.
Le client n'a pas laissé de commentaire.JODY W.
I arrived 2 minutes after closing and the representative still let me check out the trailer.Mark G.
After hours dropp off was terrible. I could net internet service so I couldn't scan the QR Code. Then I had no way to verify that I had dropped off the truck. I tried calling but was on hold for over a half an hour. That's terrible.Jon R.
Le client n'a pas laissé de commentaire.Bryan K. | Premières impressions
Le client n'a pas laissé de commentaire.BRYAN K.
Great staff!Carol S. | Expérience générale
Le client n'a pas laissé de commentaire.JANET K.
Le client n'a pas laissé de commentaire.Roy W.
Le client n'a pas laissé de commentaire.Lisa H. | Expérience générale
Pick up was very long due to not having enough help , only 1 person doing it all. But I could see he was doing his best.THOMAS D.
Le client n'a pas laissé de commentaire.THOMAS M.
Le client n'a pas laissé de commentaire.CLARENCE P.
haven't received my final bill yet, like they always email meDONALD A.
Le client n'a pas laissé de commentaire.Judith S.
Not a thing. Very friendly staff greeted me and was helpful with the whole process.LOri M.
The representative at the business was very helpful. He deserves a excellent review from his management. He was the only one on at the time and was multitasking in a professional manner with numerous customers.Juan R. | Premières impressions
Le client n'a pas laissé de commentaire.EDUARDO H.
Le client n'a pas laissé de commentaire.MICHAEL J.
Le client n'a pas laissé de commentaire.Elizabeth C.
Vehicle old and did not drive well. Location was good and the people were friendlyTODD L.
Le client n'a pas laissé de commentaire.Steven H.
love the online check in! Used it on the first rental and only took 2min to get the keys and go. Second truck the online system kept glitching and has to go over everything at the store and took over 30 mins. Please just make sure your online system stays up and running.KENNETH V. | Premières impressions
Le client n'a pas laissé de commentaire.Lu M.
Nickolas was amazing. He answered everything and was very fast! Speed is insanely important to me, I hate standing in line/at the counter and it takes 20+ minutes. Not with Nickolas, he is super efficient and fast. He took a chunk of stress off our backs! Thank you!!!!Kenneth V. | Online Move In
Fast and friendly serviceSHAUN P.
Le client n'a pas laissé de commentaire.Andrew F. | Expérience générale
Seat belt clasp was broken upon rental and the seat belt indicator alarm whined annoyingly even though the belt was definitely in place. The transmission was clunking very loudly through every gear shiftJim V.
Le client n'a pas laissé de commentaire.Robert B.
Guy didn't hook up trailer correctly and popped off and messed up bumper, right away on siteDEREK D.
Le client n'a pas laissé de commentaire.Steven V.
Le client n'a pas laissé de commentaire.Patrick D.
Le client n'a pas laissé de commentaire.Jill or Richard S. | Expérience générale
The truck reserved was missing and unavailable from a nearby location. One day prior to my rental date a Uhaul representative assured me that the truck was available and ready. I was given a smaller truck which made my moving day significantly longer and more laborious than I had planned for. I will no longer consider Uhaul for any of my truck or van rental needs in the future.Brian K.
I will be going to the location for the second time today in regards to my receipt. I returned the vehicle on Saturday around 4pm. And on Sunday it was still not checked in. I was told not to worry, it will get taken care of and still this morning no receipt to let me know how much I was charged....TIFFANY D.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.BRIAN L.
Le client n'a pas laissé de commentaire.Erik H.
Le client n'a pas laissé de commentaire.EARL S.
Le client n'a pas laissé de commentaire.JAMI A.
Le client n'a pas laissé de commentaire.Jennifer M.
How about somebody answer the phone when I callMatt D.
customer checkout was slow and the individual didn't understand the process. More training is needed of employees.Philip C.
Friendly staff and lots of equipment availableKEVIN M.
Le client n'a pas laissé de commentaire.JEFFREY W.
Only one employee working, 10-15 minute wait with multiple customers in lineGabriel F.
Fill up the gas to at least 1/2 full. Have the truck at the location of the reservation.Shari R.
Le client n'a pas laissé de commentaire.Catherine G. | Expérience générale
mouse traps in both unitsJim V. | Online Move In
Le client n'a pas laissé de commentaire.ALLAN J.
One employee was left alone to manage everything…. But she did a great jobCathy B. | Premières impressions
Only issue I had was figuring out if I needed a code or not to get in the facility. I had a card that armed and disarmed the alarms, but I wasn't sure if that was for the facility or my unit specifically.James M. | Premières impressions
Le client n'a pas laissé de commentaire.Maureen D.
Le client n'a pas laissé de commentaire.Shannon R.
Le client n'a pas laissé de commentaire.Nancy R.
Le client n'a pas laissé de commentaire.Michael T.
After explaining that we had to make a trip from Waukesha, WI to Duluth, MN, I Was told by the employee when he was checking the trailer that everything was good to go. After getting pulled over TWICE I can guarantee you that this was not the case. It was night time for the majority of the way home and we didn't think anything of it since my co-pilot and I were told he checked the lights before we had taken off. No tail lights, no right turn signal. Hazards worked okay . After we were told by the FIRST officer to turn them on for the remaining hour and a half to our destination. After we made it into Minnesota a second officer pulled us over as to inquire why we were driving with our hazards on at 1:30am, when we told him about our predicament and that I was only a mile from our destination he took pity on us and let us finish this lovely trek. I expect a call or some kind of compensation for this ridiculous experiencemartin P.
They are very nice to work with.MARY ANN C.
Le client n'a pas laissé de commentaire.Mary O.
Le client n'a pas laissé de commentaire.Stephen A.
Professional and courteous store representativesRandall S.
Le client n'a pas laissé de commentaire.WALTER F.
Le client n'a pas laissé de commentaire.JOSEPH H.
Le client n'a pas laissé de commentaire.Kimberly W. | Expérience générale
Le client n'a pas laissé de commentaire.Tina B.
The driver who dropped my containers was such a professional, she contacted me when in route and then once at my location she contacted me again to make sure of the exact location, I was not there at the time, she talked with my neighbor to make sure that the containers were not in his way, great attitude, you need to keep this lady she is good!!!Dan H.
Le client n'a pas laissé de commentaire.PETER E.
Extremely clean, well lit, easy in and out.Marianne M. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFREY L.
Everything was greatLEE F.
Le client n'a pas laissé de commentaire.Traci C.
I was a bit hesitant at pickup. I was planning a 1200 mile round trip, and the truck was older and looked pretty beat up. It performed very well and safely though, and I was very happy with the rental, the location, and the people I interacted with!John B.
Le client n'a pas laissé de commentaire.Jason K.
Le client n'a pas laissé de commentaire.Beth K.
More staff. Only one person at the we were there and there was a line.RICHARD H.
Le client n'a pas laissé de commentaire.Danielle J.
Nothing. All went very well for pickup and drop offDENNIS B.
Le client n'a pas laissé de commentaire.ROBERT R.
I did not read carefully enough that when returning after hours, you HAVE TO USE YOUR MOBILE DEVICE. I was able to do everything else online, change pick up time and add a second day but not return the vehicle. I just find that odd.THOMAS R.
Le client n'a pas laissé de commentaire.robert s. | Premières impressions
Le client n'a pas laissé de commentaire.RONALD K.
The customer service was good, the location itself though is very under staffed. This location needs at least 4 people working at any given point in time, 5 would he ideal opposed to the two that were there. There aren't enough people at this location to run the counter, phone, get customers situated with equipment in the parking lot and processing returns.DILLON B.
Le client n'a pas laissé de commentaire.Jason M.
Long line. Waited 45 minutes. Received a van that had a low tire and check engine light on. Then received a cargo van that smelled like it was used to transport a dead cow and had leaves everywhere in the van. I mean everywhere.Fred G.
Very friendly and helpful staff.THOMAS M.
Thank you to the staff.DANIEL C.
Le client n'a pas laissé de commentaire.Brynne R. | Online Move In
Le client n'a pas laissé de commentaire.Jordyn R.
Le client n'a pas laissé de commentaire.ERIC H.
Wait for pickup was about 20 minutes but was early Saturday on weekend before month end so understandable. Everything else about service and equipment was excellent.Patrick D.
Keep tenured employees!THOMAS M.
Le client n'a pas laissé de commentaire.CAREY V.
Awesome experience all around. Would recommend anyone using this great service!!MATTHEW D.
Le client n'a pas laissé de commentaire.Stacy H.
Very knowledgeable and helpful staff considering VERY BUSY and difficult customerDAVID M. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL H.
Le client n'a pas laissé de commentaire.Jeffrey D.
Windshield was very dirty. Was a bug disaster. Always only one person working there. Have to wait for a long time. Dropped off truck before due in time. There were 8 people standing in line . Was not going to wait to check truck back in. Left it where I was told to upon pick up. This is the following morning already and have not received a final bill as of yet..JEFFREY W.
Please send me my receipt for this date & the one for 08/11/21.MICHAEL A.
I was and am very happy with the services at this Waukesha location.Lisa K. | Premières impressions
The guy and woman working on 8/31 in the evening were very nice and helpfulKIMBERLY S.
Le client n'a pas laissé de commentaire.TA V.
You need to get these folks some additional help. They work very hard.Peter B.
Le client n'a pas laissé de commentaire.Patrick B.
Mention at pickup that drop off can be done online without going into the office. When I went to drop off, the line was very long. I stood in line for a bit before checking my email and seeing that I could check in myself. Worked great.THOMAS W.
Le client n'a pas laissé de commentaire.JUSTIN W.
Le client n'a pas laissé de commentaire.WILLIAM F.
Le client n'a pas laissé de commentaire.ERIC S.
Le client n'a pas laissé de commentaire.JoAnn F. | Premières impressions
Le client n'a pas laissé de commentaire.NANCY A.
They give you the truck with little gas and then they charge you full .. take a picture of everything to avoid problemsMARTIN A.
Le client n'a pas laissé de commentaire.luis t. | Premières impressions
Le client n'a pas laissé de commentaire.Jaclyn C.
Le client n'a pas laissé de commentaire.Chris D. | Expérience générale
I did not receive my e-mail copy of the final bill. I found the final charges on my credit card accountBURTON K.
Le client n'a pas laissé de commentaire.Alicia P.
I thought it was odd that the person just told us to â€œput the trailers by the other onesâ€ and never offered to help. If I would've been alone I could never have even parked it where they wanted, much less took it off by myself. There was a very small area to squeeze the trailer in and it took my husband a lot of maneuvering to get it in the spot. The least someone could've done was offer to help. Disappointed in that so not sure I spike recommend this place again.BRETT E.
Did not get email receipt at drop off. They said they sent it to my email address but I never received it. Have checked many places . PLEASE SEND ME A RECEIPT FROM THE DROP OFF SITEDONALD LEE G.
Office and trucks were neat and orderly. Staff were helpful and friendlyJim K.
Le client n'a pas laissé de commentaire.Scott G.
Le client n'a pas laissé de commentaire.jessica e. | Expérience générale
Le client n'a pas laissé de commentaire.Joseph T. | Expérience générale
Le client n'a pas laissé de commentaire.Tommy B. | Premières impressions
Le client n'a pas laissé de commentaire.Susan L. | Premières impressions
We ordered one large unit. We were given a mediam and small unit. This posed significant problems and we had to get yet another unit. Multiple times we attemoted to call, were on hold for 30 min plus and still no one took our call. The person listed to contact never reached back. 179 $was what we agreed to and 229 $is what we have been charged monthly. I would love for someone to call me to discussPAUL N. | Expérience générale
Le client n'a pas laissé de commentaire.Bridget l. | Expérience générale
Le client n'a pas laissé de commentaire.Mary S. | Expérience générale
The staff were very polite and explained my options perfectly. I was pleased and impressed. My thanks, SteveSteven C. | Premières impressions
Le client n'a pas laissé de commentaire.Glen H. | Premières impressions
Le client n'a pas laissé de commentaire.Glen H. | Expérience générale
Le client n'a pas laissé de commentaire.Mike M. | Premières impressions
Well done!Glen H. | Premières impressions
Le client n'a pas laissé de commentaire.Jasmine B. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob M. | Online Move In
Le client n'a pas laissé de commentaire.Crisma S. | Online Move In
Le client n'a pas laissé de commentaire.mike s. | Expérience générale
There is a support beam when you enter the facility that knocked down some bookcases we were pulling on a cart that almost crushed my wife. I wish there was a warning about an obstacle lower than the celing.CLINTON W. | Premières impressions
My whole experience with this uhaul facility at Les Paul parkway in Waukesha was wonderful- from the very beginning to the very end. The staff were incredibly helpful , especially Nickolas Lederer who always kept patient and calm in the face of frustrated clients, including me. Nancy who is part of the cleaning staff was also very friendly and helpful and kept the facility well maintained and clean. I would use them again without hesitation and would most definitely recommend this facility to my friends and family. A big thank you for helping to keep me sane during a very intense month of moving. Carol JohnsonCarol J. | Expérience générale
Very happy with U-Haul as my secure place for storage of my items.Michael B. | Premières impressions
met expectationsDaniel G. | Expérience générale
DJ was an A+ employee! Thank you!heidi m. | Premières impressions
Le client n'a pas laissé de commentaire.Vanessa C. | Expérience générale
Le client n'a pas laissé de commentaire.Barry C. | Expérience générale
Le client n'a pas laissé de commentaire.peter h. | Expérience générale
Le client n'a pas laissé de commentaire.Maria L. | Expérience générale
Setting up the rental was quick and painless. We had an issue with the rental being too small for our needs the front office easily switched our unit to a bigger one. I highly recommended.Melissa G. | Premières impressions
I believe your staff needs training. Also needs education on Customer ServiceBarry C. | Premières impressions
I found it odd how the online registration required 3 separate phone numbers, just to register. One primary, one alternate, and one emergency contact all having to be different.Anthonie R. | Online Move In
Le client n'a pas laissé de commentaire.Steven B. | Online Move In
All as expectedDaniel G. | Premières impressions
The customer service staff was very friendly and informative!Bob N. | Premières impressions
Le client n'a pas laissé de commentaire.Gianna H. | Expérience générale
Le client n'a pas laissé de commentaire.Steven B. | Premières impressions
Le client n'a pas laissé de commentaire.Jeremy B. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa H. | Premières impressions
Le client n'a pas laissé de commentaire.ISABEL A. | Online Move In
Le client n'a pas laissé de commentaire.Ryan K. | Online Move In
Le client n'a pas laissé de commentaire.Peter L. | Online Move In
Le client n'a pas laissé de commentaire.anne b. | Expérience générale
The facility is in great shape and it is secured.JAMES F. | Online Move In
There is a pole in this unit...I'm not moved in because I'm not sure if my belongings will all fit.Jessica L. | Online Move In
Le client n'a pas laissé de commentaire.Vincent F. | Expérience générale
Le client n'a pas laissé de commentaire.Ralph H. | Premières impressions
A very positive experience. Nick, Nancy, and others most professional and friendly. Merci.Scott b. | Premières impressions
Super clean and dry storage. I recommend it)OLEKSII L. | Expérience générale
Le client n'a pas laissé de commentaire.FEDERICO S. | Premières impressions
Le client n'a pas laissé de commentaire.RAYMOND A. | Premières impressions
The customer service was excellent when I first received my unit and was happy with it. I had my stuff in storage for a few months and I believe the hours changed because on a Monday evening they closed around 6-7 in February, which I thought was a bit early. Otherwise I'm happy with my experience.Vanessa G. | Expérience générale
Le client n'a pas laissé de commentaire.Dane S. | Online Move In
Clean and I love that I can drive inside to move my items into my room!Joseph H. | Premières impressions
Can't do much if the person working doesn't know how to get you into the building under your 24hr access card. For that happening now I couldn't unload my truck, couldn't pack in more loads to unload within my time period. Had to put all moves on hold and was told come back tomorrow because someone else will be available to help me because he doesn't now how to let me in!! So now I have to pay over another 100 $to rent a truck when I could have gotten this all done within my time? Absolutely NOT!! Everything would have worked out great if I was able to unload and get in!!Angela S. | Premières impressions
Thank you for prompt help.Melanie K. | Premières impressions
Le client n'a pas laissé de commentaire.jaime d. | Premières impressions
The staff was amazing and very informative! I had utilized this facility once before in Waukesha when renting a trailer to move furniture and now utilized for storage. I love the set up especially being able to drive in during possible Wisconsin elements like rain or snow or just a very hot day! Thank you, Lisa J.Lisa J. | Premières impressions
Le client n'a pas laissé de commentaire.anne b. | Premières impressions
Le client n'a pas laissé de commentaire.georgean e. | Premières impressions
Great experience for this first-time Uhaul user. We rented a 20' truck and car transport in Arizona, drove for four days to Wisconsin. Very pleased with the beautiful and modern facility, the convenient location, and the smooth transition to locate our furniture at this Uhaul Storage. Tim and his crew at Uhaul were extremely helpful in getting us settled into our storage unit. Tim talked us through all our concerns. We are confident we are being taken care of at a secure, clean, accommodating facility. We also were able to use their recommendations for movers to unload the truck, which only took an hour. The truck garages were fantastic for unloading with the outside temperature being in the teens. Also very happy about accessing our indoor heated unit at my leisure using the heated garages. All around, we are extremely pleased with our Uhaul adventure. Won't hesitate to do it again.Melodie N. | Premières impressions
so far so good . ThanksJames s. | Premières impressions
I would recommend this placeangie l. | Premières impressions
The manager was very friendly and very helpful I wish I would of come to u-hale sooner for a storage unit. So much more security than where I was at.Kathi B. | Premières impressions
Easy to get in and out of. Only negative is that our unit is so far away from the entrance and there are multiple units with reserved tags on them, but no locks. ??Employment Readiness S. | Réservation
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