Thank You for keeping my items safe and secure. I will definitely recommend you to my friends and family.RACHAEL T. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Lexington Park
Pour nous contacter
Lexington Park, MD 20653
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. I have a great experience every time I have used this Uhaul location. The employees are always friendly and personable. They are knowledgeable about moving questions I have.STACY M.
Le client n'a pas laissé de commentaire.EDMUND C.
Le client n'a pas laissé de commentaire.VICKIE C. | Premières impressions
Le client n'a pas laissé de commentaire.Constance B.
Just keep up the good work.Thomas T.
Le client n'a pas laissé de commentaire.SHANELLE B.
Le client n'a pas laissé de commentaire.Val R. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD G.
Le client n'a pas laissé de commentaire.Katrina J. | Premières impressions
Le client n'a pas laissé de commentaire.Gill L. | Premières impressions
Le client n'a pas laissé de commentaire.patrick R. | Expérience générale
Le client n'a pas laissé de commentaire.Tom S.
I made a reservation for a 10x10 unit and one wasn't available when I arrived. I had to either up+size to a 10x15 at a higher rate or downsize to an 8x10 at a slightly lower rate. Turns out the 8x10 was too small whereas a 10x10 would have been just right and a 10x15 ridiculously over sized at a premium cost. I feel like it was bait and switch. I won't be staying long.Ryan A. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle S.
Truck was not clean, front end shook the whole trip after 60 mph, the steering is shot, vehicle needed. Instant steering adjustment to keep it in its laneJOSEPH B.
Great serviceTAWANA J.
Le client n'a pas laissé de commentaire.ANDREW H.
Le client n'a pas laissé de commentaire.DORETHA A.
Everything went well. I was in and out with my rental in no time. Check-in was the same. Very good experience with your company.Kenneth T.
Karl and crew are awesomeAnn T. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel O. | Expérience générale
Quick and smooth transaction. Polite and courteous staff.NORMAN C.
Customer service was outstanding on getting the trailer and the return. No complaints at allHERIBERTO F.
Karl curry and his staff are amazing and I would recommend this place to anyone who need a storage unit. Thanks a lot guys. Aj.. A salty sailorAlbert B. | Expérience générale
Le client n'a pas laissé de commentaire.JUSTIN M.
Le client n'a pas laissé de commentaire.TERRI F.
Le client n'a pas laissé de commentaire.Michael B.
No improvement necessary, The gentleman that waited on me was Very friendly and nice as he could be! very helpful in connecting to trailer and making me feel that it would be safe for myself and others around me going down the road. Overall good price and a good experience I would recommend you to anyone and do it again thank youCHRISTOPHER P.
Le client n'a pas laissé de commentaire.ANDREW G.
Le client n'a pas laissé de commentaire.THOMAS E.
Karl Curry (manager) and the team he assembled at the Lexington Park/Signature Drive location have to be the "best in the biz," as they say. The staff went above-and-beyond to make my U-Haul experience excellent in every way. From working with me on the front end to find U-Boxes and trailers, to pulling them out of storage at the end and placing them in a convenient location so the professional movers could pack my belongings in crates for an overseas move, to checking on us throughout to make sure everything was satisfactory... this is the standard by which every other moving/storage facility should be measured. Job well done. Highly recommend.Patrick W. | Expérience générale
Le client n'a pas laissé de commentaire.STEVEN B.
Karl Curry (manager) and his team are top-notch. I was in a tight spot, needing to move out of the house I was renting without professional moving help. Karl and his team at the Lexington Park/Signature Lane location worked with me to make the U-Box storage solution work, and work very well. Without them, my wife and I are not sure how we could have pulled it off. Excellent customer service all around, and it was clear through the many interactions I had with Karl over the couple months of moving U-Boxes in and out of his facility that he really cares about his staff and his customers. Je les recommande fortement.Patrick W.
Le client n'a pas laissé de commentaire.LARA H.
App does not work well with my android had to use an apple phone to returb tge equipment.COLLINS M.
No problems at since the 2 years we had our storage unit friendly employees head boss was very nice and worked with us when we needed somethingkachasity p. | Expérience générale
Le client n'a pas laissé de commentaire.KELLY W.
Le client n'a pas laissé de commentaire.AMY D.
Le client n'a pas laissé de commentaire.Princetta J. | Expérience générale
Le client n'a pas laissé de commentaire.Richard K. | Expérience générale
Le client n'a pas laissé de commentaire.Sharon W.
Le client n'a pas laissé de commentaire.PAUL C.
Very efficiently run.Philip B.
This experience was delightful. All around professionals.Steven W. | Expérience générale
Le client n'a pas laissé de commentaire.KIMBERLY K.
Was set to pick up a 26' truck. One day prior to pick up, was informed truck was to be picked up over 80 miles away. Contacted Uhaul and was told I could get a 20' truck and 6' x 12' trailer. I had no choice but to accept. Truck and trailer not large enough to transport belongings in a 10' x 20' storage unit. Will need to rent another vehicle for the rest of the items in unit. 20' truck and trailer cost more than quote for 26' truck.PAUL C.
Manager Karl is excellent! He runs an excellent facility! Definitely an outlier from the general Uhaul experience, other places Ive been are always a headache having to use Uhaul.GEORGE E.
Le client n'a pas laissé de commentaire.Isaac L. | Premières impressions
I tried the mobile app for check-in but it had to call a secondary person for validation whom wasn't available. Which then i had to go inside to the counter to complete the check in.TIMOTHY F.
Le client n'a pas laissé de commentaire.JOHN A.
Le client n'a pas laissé de commentaire.Richard K. | Premières impressions
Le client n'a pas laissé de commentaire.STEFANIE F. | Premières impressions
Karl was awesome, very helpful and great positive attitude.Kris C. | Premières impressions
Did not have the 10x15 space that I reserved. Why have a reservation if it's not going to be available when you arrive?PAUL H.
Le client n'a pas laissé de commentaire.Jonathan C. | Expérience générale
Thank you for your help!Gregory C.
Great dealing with this team as always. I use U-Haul for work as needed to make critical deliveries. Equipment has always been in great condition and ready to go. Huge help and no added stress to an otherwise stressful endeavor.PAUL B.
Le client n'a pas laissé de commentaire.Tammy C. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICK F.
Le client n'a pas laissé de commentaire.Lonnie M. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.ANTHONY B.
Le client n'a pas laissé de commentaire.Onyx L. | Expérience générale
Le client n'a pas laissé de commentaire.Dennis S.
Le client n'a pas laissé de commentaire.Earl K.
Le client n'a pas laissé de commentaire.KEITH S.
Staff was very friendly and helpful.Heidi Q.
Le client n'a pas laissé de commentaire.COLLINS M.
Le client n'a pas laissé de commentaire.Stephen T.
Le client n'a pas laissé de commentaire.Darlene H.
Customer service needs to be better , when it came to insurance the lady said pick one wasn't paying attention to me but talking to her co worker . Mistakes were made on the receipt I did not like my experience with Uhaul this time , be more clear on explanations on cost , insurance ,SHAWN G.
Le client n'a pas laissé de commentaire.Wanda T. | Premières impressions
Le client n'a pas laissé de commentaire.HAGEN W.
The blanket and hand truck were not actually sealed at pickup, however I was charged upon my return. I selected no items needed when I made reservations. This was a 10,00 $ plus tax ripoff.Joseph D.
Le client n'a pas laissé de commentaire.Chris R.
The only complaint I had was when I returned the trailer was when I was going inside to return equipment, the young make employee was standing outside talking to his girlfriend, he looked at me and saw me walk inside the building, when I got inside there were no other employees working the counter I thought the guy standing outside would have come inside to help me, but he didn't, he remained outside with his girlfriend, for about 5 mins, gave her a kiss and then he comes inside wanting to know how he could help me. I would have thought that he would have taken care of the customer first and then go back to his girlfriend. Just a little disappointed that I had to wait for them to finish up their social time.Gina T.
Le client n'a pas laissé de commentaire.Kimira C. | Premières impressions
Le client n'a pas laissé de commentaire.Robert C.
Process was quick and painless. An employee was available on the lot to take my truck and handled it immediately. I was pleasantly surprised to find that returning the truck was very similar to returning a rental car.Amy Louise M.
After hours access beyond 10 would be e trembly helpful. Also if the entrance swipe was inside the garage sliding door and outside the back sliding door you could maintain the integrity of the security (as long as no one lets random people in). For senior customers having the larger sliding doors without having to hold open the more narrow door while maneuvering cards and large furniture. That said the customer service at this location is excellent!Kristine D.
The general manager helped me out and was super professional about it. I got in and out in a timely manner.JONATHAN G.
Great serviceTYLER T.
Le client n'a pas laissé de commentaire.KEVIN M.
Le client n'a pas laissé de commentaire.Marcus B.
Le client n'a pas laissé de commentaire.PAUL ALOYSIUS C.
Le client n'a pas laissé de commentaire.Faith J. | Expérience générale
Unfortunately getting my truck was delayed 3 hours because the prior renter did not return on time. I appreciate Samantha working to get me another truck in a relatively short delay.Frank B.
Le client n'a pas laissé de commentaire.GARY J.
Excellent ServiceAngela C.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.brian F.
Le client n'a pas laissé de commentaire.RICHARD K.
Access to storage unit was limited and not convenient! After office hours access was limited to a people door which made it hard to move in or out of the storage unit.Benjamin D. | Expérience générale
I have generally been treated well at this location but one of the employees was not truthful with me about the rental policy for the vehicle that I want to rent. He actually was not helpful and made me question my decision to rent for from this location. The manager was helpful and provided the service I needed.Michael W.
Le client n'a pas laissé de commentaire.MARK B.
Le client n'a pas laissé de commentaire.VACLAV K.
Le client n'a pas laissé de commentaire.Stacey V. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN C.
Absolutely fantastic customer service, and incredibly clean equipment and facilities. I am definitely going back to this location anytime I need U-Haul.Martha S.
Great staff very pleased with my vehicle, I was helped right away I got in and got on in a very timely manner.JAMES D.
Le client n'a pas laissé de commentaire.DONNA B.
Le client n'a pas laissé de commentaire.April B.
Le client n'a pas laissé de commentaire.Kenneth M. | Premières impressions
Le client n'a pas laissé de commentaire.PATRICIA H.
Le client n'a pas laissé de commentaire.HELENEANN V.
Speedy checkoutJESSICA J.
Le client n'a pas laissé de commentaire.Katey B. | Expérience générale
A trainee helped me and she was very helpful! She needed Karl (managers) help a couple times but got through it great! Great facility!George E. | Premières impressions
All staff is extremely friendly and helpful! Even the General Manager is on site, AND waiting on customers! Great people!GEORGE E.
Great service and by far the best storage facility in the vicinity. Top notch.Thomas P. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.SCOTT F.
The answers above were mostly yes, but I can't recommend the service. 1) the boxes were not all in good shape. Large splinters, holes, and some doors were off to the point my wife couldn't lift them high enough to close them. 2) I was told one thing about how quickly they could be picked up and that was wrong. 3) I got an email to coordinate getting them to their next location and I had to call numerous times and talk to a lot of people to get that straight. 3) I was given a date on when they would arrive, later than expected but not the end of the world. I was told I would get a call the day before for what time they would be delivered. Call never came so i called. Took a very long time to reach the right office and was told before noon. They then didn't come, so I called and after awhile found out it wouldn't be that day. I had to reschedule movers. When they finally came, I only had 6 of 8. They next two didn't arrive until after I was told they would. They then didn't get picked up when I was told they would. I know there's a driver shortage, but the communication was so bad I don't know if I'll work with you again. Certainly not for UBoxes, but I may not do trucks again. It cost me time, money, and frustration.John H.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.Faith J.
great staff, very good service. equipment in good working conditionDavid B.
The checkout process took quite a while (nearly an hour!) due to an issue with the central reservation system not reflecting the rental dates properly that I had changed via phoneâ€”anything you can do to speed things up would be great!FREDERIC N.
Very nice staff and facility.David W.
Le client n'a pas laissé de commentaire.ERIK K.
Le client n'a pas laissé de commentaire.Samantha S. | Premières impressions
Le client n'a pas laissé de commentaire.Keysha T. | Premières impressions
Le client n'a pas laissé de commentaire.RAY C.
Le client n'a pas laissé de commentaire.KLAUS M.
Le client n'a pas laissé de commentaire.Timothy C. | Expérience générale
Huge lot. Easy drop off. Service was immediate. Friendly associate on 3 wheel SegwayRobert F.
Le client n'a pas laissé de commentaire.Dennis S.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Ambar R.
Le client n'a pas laissé de commentaire.rachel p. | Expérience générale
I loooked on line first and saw what i wanted. I went to the location above, with the intention of reserving a trailer. they never asked about a credit card. i did receive an email afterward saying stuff about my quote. opening the email - it said i was all set. since i am old i did not feel like i got it reserved without money. but the email did say i was all good to go. so i decided to stop by the location a few days before the rental and the guy was like what? I showed him my email. He was like you need a text from UHAUL. which i did not have. he said he could not help i had to do it via the app. so i attempted without leaving the counter - i tried twice. He finally took the lead and made it happen. after which i did receive an text from uhaul and it all worked out. just my 2 cents when i attempted to rent.Thomas C.
Le client n'a pas laissé de commentaire.David G.
Kyle the Customer Service agent is a true professional and has a wonderful attitude. Very happy with my overall experience. Hope you give Ke and the crew a raise...Calvin M.
Le client n'a pas laissé de commentaire.Faith J. | Premières impressions
Great experience!Paul K. | Premières impressions
A lotANDREA P.
Le client n'a pas laissé de commentaire.NIKIESHA J.
Manager was amazing, very kind, helpful, and showed us where to goCrystal B. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony M. | Premières impressions
Karl curry the manager was extremely helpful.Zachary B. | Online Move In
Very professionally and knowledgeable staff. Made the experience quite easy.BEVERLEY H. | Premières impressions
I was surprised that, having moved out the day after my monthly payment, there was no means of refunding the unused portion of the month. I have no doubt the contract is written that way and the service rep was in full compliance with it, but it seems petty and, after renting for a year, not a good -business practice to encourage a return customer.Glenn C. | Expérience générale
Secure, comfortable climate, helpful staff. Excellent emplacement!William R. | Expérience générale
Le client n'a pas laissé de commentaire.gerryu b. | Premières impressions
Karl was was so polite and helpful. Walked me through the whole process. I think this is going to be the best storage place I have ever used. Merci.DAWNA W. | Premières impressions
This facility was a life saver.Jeanette F. | Expérience générale
Ms.LEXI, from Lexington, and Mr. Curry, were very prompt and attentive to addressing my with my vehicle reservation, and my storage needs. Moving in my storage was made "easy breezy!" Mr. Curry was also very thoughtful in providing me with a space that was as close as possible to the entry way, as I'm a senior with knee issues. The only thing though (has nothing to do with them) is that the company would try to find something that address smoking. As Soon as I got in the truck, I could tell, that someone prior smoked , EEEWWWW ! I know they cleaned it, but that smoke smell !!!!!Doreen N. | Premières impressions
The staff was very helpful to mePrincetta J. | Premières impressions
Le client n'a pas laissé de commentaire.Agnes T. | Expérience générale
Le client n'a pas laissé de commentaire.Kiara S. | Expérience générale
Le client n'a pas laissé de commentaire.Jessica L. | Expérience générale
Very friendly staff.SHARNIA S. | Expérience générale
The employees that checked me in were very professional and welcoming. The facility is very well maintained and safe. Great experienceJoel F. | Premières impressions
Le client n'a pas laissé de commentaire.Linda M. | Premières impressions
Le client n'a pas laissé de commentaire.Krista S. | Expérience générale
Love the professionalism snd great customer service!Tammy M. | Premières impressions
False advertisement, unhelpful staff, and UNRELENTING emails! Stop! I am not your customer. I took my business elsewhere and told you that in my review! Next email and i am putting up public reviews.MICHAEL T. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel H. | Expérience générale
Le client n'a pas laissé de commentaire.TATIANA M. | Premières impressions
Le client n'a pas laissé de commentaire.Terika K. | Premières impressions
Le client n'a pas laissé de commentaire.Amy W. | Expérience générale
Le client n'a pas laissé de commentaire.Andy N. | Expérience générale
Le client n'a pas laissé de commentaire.krystal j. | Premières impressions
Le client n'a pas laissé de commentaire.john m. | Premières impressions
I reserved a 10x20 unit to store my 3 br house goods in. Upon arriving (three days before my goods are delivered) i was informed that my reservation was not available and that this storage facility doesnt even have a 10x20 space, that they use a 10x15 and a 10x5 to make it that large. Also, there were no 10x15 available, so i needed to get THREE units to get the dame footprint as a 10x20... this would not work for me as i have large items that are longer than 10 feet. The staff seemed un-caring and unhelpful. I ended up paying more at a competitor storage facility for a 10x20 that wasn't falsely advertised. Also, i dont own a unit here and i am getting pelted with emails, STOP!MICHAEL T. | Premières impressions
Le client n'a pas laissé de commentaire.HELEN N. | Premières impressions
Very clean and we'll organizedMichael D. | Premières impressions
Le client n'a pas laissé de commentaire.kachasity p. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin C. | Premières impressions
No headache no hassle!!Jewel W. | Online Move In
The facilities are well-managed and very clean. Every interaction I have had with staff has been positive. Everyone is very helpful and I am very appreciative of their great service.This is a great facility. Merci.Timothy K. | Online Move In
THANKS SO MUCH FOR ALWAYS BE A GREAT U-HAUL PLACE FOR ALL OF MY NEEDS! KEEP UP ALL THE GOOD WORK LEXINGTON PARK TEAM!RAYNARD F. | Expérience générale
Le client n'a pas laissé de commentaire.Dolly G. | Premières impressions
Just excellent!Tymotheus P. | Premières impressions
Very helpful reps on-site. Appreciate the attention to detail provided in the walk through of the facility.Paula M. | Premières impressions
Phillip took the time to explain all of my options and was sensitive to my requirements. Then today, Samantha was very helpful updating my account's insurance requirements. I look forward to my next visit.George S. | Premières impressions
Le client n'a pas laissé de commentaire.Renee C. | Premières impressions
Polite staff..young white man..forgot name..really impressed me. All staff was great.Carol F. | Expérience générale
Le client n'a pas laissé de commentaire.Brent H. | Premières impressions
Le client n'a pas laissé de commentaire.SHAUNTIA W. | Premières impressions
Le client n'a pas laissé de commentaire.DANIELLE M. | Premières impressions
Awesome knowledgeable staff.Rodney M. | Premières impressions
Superb serviceKevin S. | Premières impressions
The staff was very helpful and friendly. They explained everything I needed to know about storing my things there. I would recommend this facility to anyone who needs to utilize their services. They were professional and went above & beyond to be helpful,Joy T. | Premières impressions
Was the cleanest facility that I have ever been in and the staff was friendly, helpful and efficient.Karen G. | Premières impressions
Want to make sure Karl is recognized as he went above and beyond when there was a mix up in our storage space reservation. Karl showed what it means when it comes to taking care of the customer. Thank you Karl!!!William L. | Premières impressions
Samantha really did a good job showing me the unitsLarry C. | Premières impressions
Excellent customer service. Quick and easy process.Latica M. | Premières impressions
Karl and Joseph were fantastic. Hire more like them. Re: the truck rental, I declined the hand truck and bag of blankets - twice - and yet, there they were, attached to the entrance of the back of the truck, taking up space and in the way of loading items, particularly long items that had to be lined up. Very inconvenient and irritating since they could not be removed without incurring charges.Glenn C. | Premières impressions
Greta service and friendly!Darrel P. | Premières impressions
A nice new facility with easy access to units. Very friendly staff.bryan f. | Premières impressions
Ill try again and see if im treated the same. Not the cleanest or friendliestTrentia B. | Premières impressions
Staff was wonderful and helpful answered all our questions and very pleasantsamantha r. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!