People don't know about the facility lockdown at 10 pm. Need more awareness. Thanks
Komlan A | Overall ExperienceSelf Storage Units in Lexington Park, MD, 20653
U-Haul Moving & Storage de Lexington Park
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- 4,5 - Cote moyenne des clients
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ROBERT L | First ImpressionsI love the facility. If I ever move back near Lexington Park I would rent from there again
Ricky E | Overall ExperienceThe entire staff is amazing, and always helpful.
Dwayne R | Overall ExperienceThe staff was excellent!!😊
Robin G | First ImpressionsThe dude that helped me was awesome and answered every question I had, dude is friendly and awesome, deserves a promotion.
Justin W | First ImpressionsMy unit leaked water into my belongs ruined my daughter's first deer mount which can never be replaced. Caused my tools to rust and some items to mold. Plus I had wall paint chips flake all over my stuff.
Erick C | Overall ExperienceI would have stayed if they have parking for a trailer
ROBERT S | Overall ExperienceNot all of the sliding doors work making it difficult tl enter the closest point to storage unit.
Earl K | Overall ExperienceOverhead doors out of order this year
kathleen c | Overall ExperienceEverything 5 stars and More
tina w | Overall ExperienceThe only downside was an employee who would not look up from the computer for about 2-3 minutes. He should have acknowledged the customer(s) waiting even if he was still busy. A smile and "Be right with you" goes much further than making the customer(s) feel like they are of no importance. Once he was interrupted and was told what service was needed, he acted like he could not be bothered to walk down to inspect the now empty unit. He said, "You can just come back later to close your unit."- No explanation of why. The next day I returned to close my unit and expressed my frustration with what had transpired stating it was NOT acceptable customer service. The manger explained that the employee was new and was happy to help me. The manager did acknowledge my statement that better training is needed.
Jolie H | Overall Experience