Évaluations des clients U-Haul Moving & Storage of Lilburn

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Lilburn

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Mike V. le

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outstanding

Terri E. le

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Le client n'a pas laissé de commentaire.

Emanuel W. le

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The parking lot was to small, otherwise everything was good to go. The staff was professional and extremely fast, I didn't have to wait in line long at all.

Mohammad R. le

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They helped me they were too nice to me and truck was good

Luis R. le

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Clerk was very professional and helpful

Leonard J. le

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Le client n'a pas laissé de commentaire.

Carol B. le

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Le client n'a pas laissé de commentaire.

Latrisha B. le

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Nothing

BENJAMIN H. le

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Check out was slow and unprofessional

Timothy M. le

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Always great customer service!

Alexander K. le

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Great availability and easy to do business with. No problems at all.

Jennifer G. le

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I needed to have 24 hr access

anson K. le

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Took forever to get my rental even though I provided the necessary info multiple times and even most of it on the phone before arriving. The employee helping me was distracted and dealing with different clients while “working” with me. What took over 30 minutes could have been completed in less than half had she focused on the client in front of her

DAVID C. le

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Michelle is a great manager and was very helpful.

Alex K. le

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Very straightforward and easy to do business with!

JULIE C. le

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Le client n'a pas laissé de commentaire.

Tamara H. le

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Le client n'a pas laissé de commentaire.

Ran R. le

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Everything is good

Marci P. le

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Overall experience was good, however, checking in the rental truck required 3 trips due to the phones used for checking in the truck was not working. Very frustrating. The checkin employee needed more training.

Mary D. le

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Le client n'a pas laissé de commentaire.

Michael V. le

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Michelle and Mike awesome as usual

Michael V. le

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Le client n'a pas laissé de commentaire.

nathaniel S. le

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Le client n'a pas laissé de commentaire.

Jared G. le

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The uhaul I was given had a very weak battery. And the uhaul wouldn’t crank up at the gas station after I filled it up before returning. Made me late to dropping it off and had to inconvenience my day waiting for help.

Byron P. le

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This experience started off great! But the ending was horrible... Billing issue after billing issue. I had to call several times to get the issue corrected but I am still waiting for the refund... I was happy in the beginning but I will not return to this location or recommend it to anyone

Emily N. le

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Michelle, the manager, does a superb job, excellent customer interactions and friendly spirit. She does exemplary service. She make doing business with UHaul delightful.

Alex K. le

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Confused why I was charged for all 100 miles if I only drove 27. Charged by the mile, didn’t translate to charged per estimated mile. It’s a bit ridiculous this wasn’t explained.

Catherine A. le

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Le client n'a pas laissé de commentaire.

CINDY N. le

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The employee wanted us to wait while she swept and mopped the trailer No it wasn’t dirty. She just took her time at everything and had no consideration for our time. The location is very crowded and tight too and we just needed to get out of the way!!! Had to move while hooked to the trailer three times for others to get in and out!!!

Phillip R. le

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The location grounds and parking lot at extremely small, making returning a 26' box truck very hard.

Jason V. le

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Le client n'a pas laissé de commentaire.

Mike K. le

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Le client n'a pas laissé de commentaire.

Clinton L. le

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Front office personnel Michelle was great.

Greg E. le

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Le client n'a pas laissé de commentaire.

Ricky R. le

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Michelle and her staff were great!!

Jerry B. le

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Le client n'a pas laissé de commentaire.

Tasha M. le

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Excellent customer service as always.

Recycle R. le

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Excellent facility! Great service! Will return!

Ayman A. le

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Exceptional cleanliness and service from Michelle and Andre

Dale B. le

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Excellent customer service and well maintained facilities. Great shoutout to Michael for over-the-top customer care.

KEITH D. le

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There should be know late fees!

Mamie K. le

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Professional, Helpful, Friendly, and Efficient. We are repeat customers to this particular location because of their reliability and knowledge.

KELLY M. le

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Bill was great and helped us tremendously

MARK A. le

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I opted for the one month free storage and stored my things May 19th, 2019 and retrieved all of my belongings Jan 1, 2019.They’re are still trying to bill me for the unit.

Samuel C. le

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Michael, was super professional, kind and couldn’t have been more accommodating. Thanks for everything

Buddoo A. le

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Michelle is the best! She was very helpful and always went over and beyond. I would come back just to see her!!!!

KELLIE N. le

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We were impressed with the friendliness and helpfulness of the staff. Great job1 Thank you!

James Y. le

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Superb service and excellent facility!!!

Morinette A. le

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Michelle and the staff re excellent! Sincerely, Morinette Abraham

Smittie H. le

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The service was excellent. The only issue I have is the wait time for issuing the access card. I was told sometimes it takes up to an hour before the access card is activated. Thank you

Carol B. le

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They were patient with me and went over every step on what happens when I want to access the storage area. They made sure that the pass worked and that my lock was securely fastened to my area.

Dianne M. le

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Nice place

John Brian F. le

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Great place

melanie s. le

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Customer service was quick, easy, and friendly!

BARRY P. le

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I have had the unit for over 4 years. Michelle is the greatest! I repeat the Greatest. We only gave it up because we finally have a house with storage areas and we delivered a truckload to Goodwill

Eugenia C. le

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Storage was ok but the front office needs to improve on customer service (in person and especially over the phone.)

DAWN K. le

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Water under window Lots of dead bugs at move out I never had a problem in two years thank you u haul

carrie e. le

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thank you!

Winda T. le

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The employees were exceptional and courteous.