Customer Reviews for U-Haul Moving & Storage of Lilburn

2 604 évaluations

140 Rockbridge Rd NW   Lilburn, GA 30047

(770) 717-9666

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(770) 717-9666

140 Rockbridge Rd NW
Lilburn, GA 30047

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
2

Le client n'a pas laissé de commentaire.

Miguel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRES P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miatika C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgar H. 
Évaluation :
5

No comments Thanks for your business..👍

Abdelela E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Darcolean L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
5

The young lady that assisted us was competent with a great attitude.

Melodye J. 
Évaluation :
5

This has been the best experience I ever had with renting a U-haul

Tameas R. 
Évaluation :
5

Mrs Pondra is the best Her customer service is above Excellent SUPERB!

Zondra D. 
Évaluation :
3

We dropped off the truck on the upper level and checked out online. The woman drove up and cursed and complained about where we dropped it off and then sped off. Very unprofessional and rude.

Jim H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESUS C. 
Évaluation :
3

The Rep was awesome, she was respectful and professional, the only thing is she needs help! Having one person at the location and it gets busy! customers outside lineup getting upset because it's just her. She NEEDS help!

paul J. 
Évaluation :
2

There windshield was filthy and there was no windshield wiper fluid in the van. As you can imagine, driving with that was not the best. Plus, the credit card machine was not reading my driver's license and it prolong me obtaining the van although I registered online. NEVER AGAIN going to this location!!

JEAN T. 
Évaluation :
5

Thank you, Pondra!!

Andre W.  |  Expérience générale 
Évaluation :
2

Don't cancel their original reservation without notification like I had to deal with the day before I was supposed to pick up the truck. It was a huge hassle.

Brenda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick G. 
Évaluation :
5

Thanks

Saul S.  |  Expérience générale 
Évaluation :
5

Front desk staff are so friendly.❤️❤️

Monzur R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose C. 
Évaluation :
5

More employees

Marikal B. 
Évaluation :
4

hire an extra person to help on days that are usually super-busy - e.g. Saturday mornings

Veronica V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donette C. 
Évaluation :
5

Great customer service!!!! Take care of all your essential needs when it comes to moving!!!!

ANIKA J.  |  Premières impressions 
Évaluation :
5

The customer service was great.

Gladys S. 
Évaluation :
5

Great people. Kind and caring.

Lawrence R. 
Évaluation :
5

I was thankful that this location was able to accommodate our needs after our previous reservation was cancelled because they didn't have the truck we requested. We had to scramble the day of our move. I may not use UHaul again after this experience.

Raquel S. 
Évaluation :
5

I started out with one manager, Michelle Allen, and ended my rental with a second manager, Pondra Jones. I started with a good experience and I ended with the same good experience. The facility was always clean and attended. The staff was always courteous and helpful. Highly pleased with the service & my items from storage are in perfect condition.

Thomas V.  |  Expérience générale 
Évaluation :
5

The only thing I had an issue with was when I went to drop off a load at about 930pm last night there were U-Haul trucks parked in the road going off around to the back of the building that I am going to assume had been returned. It was like they just pulled in and parked there in the middle of the road so the didn't have to walk down?? I couldn't get up that way to my unit, instead I had to go in the front door which isn't a big deal it just took me a little bit longer so I think I was about two minutes late getting out.

Lisa J.  |  Premières impressions 
Évaluation :
5

Another customer parked their uhaul at the bottom of the hill when they dropped it off (next to the sign that states to go up the hill to drop off) and I unfortunately had to park my uhaul behind them. I'm asking that I don't get penalized for this, I had every intention to park in the correct location but physically was not able to do so. Merci

Alana V. 
Évaluation :
5

Very pleasant experience. Great customer service!

Lisa T. 
Évaluation :
5

I was well taken care of and got it exactly what I needed. Staff was wonderful, friendly, and helpful.

Supriya H.  |  Premières impressions 
Évaluation :
5

Everything was fine! I enjoyed talking to the staff

MAURICEervin J. 
Évaluation :
5

I was completely satisfied with the service I received!!!

Cynthia W. 
Évaluation :
5

Very friendly & efficient customer service.

Rockney F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas M.  |  Expérience générale 
Évaluation :
1

The parking, well honestly there is no parking and this is dangerous from an busy street. The store manager is rude and unprofessional. She tried to rent me out an old truck that needed instructions on how to start. When I stated no one has time to learn how to start “Betsy' the name she gave the truck, when you have a time policy. That truck needs to be fixed or retired.She says,Ma'am well give me my key”! Should I be ok with getting lessons on a truck that obviously isn't appropriate to rent out for several reasons? My rental was an hour late and still expected back at the original 3hr mark. Of course I was late and the staffed called me telling me I was late and should have been back at 3pm without considering I received my rental late and should have been given a courtesy. She tells me when are you going to return the rental we have reservations! The nerve. Disgusted with this location and advise corporate does some work on this location immediately

Demetria C. 
Évaluation :
5

Thank y'all so much loved everything the people very nice 😊

victoria M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breonna W. 
Évaluation :
4

Good people in the she deserves a raise since she is the only always working alone And you guys raise the price 2x in one year

George G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gloria N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
3

Drivers mirror wouldn't stay in place, tire problems even after putting air in it for them.

Ronald N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doris C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD S. 
Évaluation :
5

Robbin was terrific. Friendly and provided great service.

Ann P. 
Évaluation :
4

Attendant was nice however I don’t feel Uhaul in general is transparent in their services and there are hidden fees & issues I experienced

lorna d.  |  Premières impressions 
Évaluation :
3

S.O.

Kassaundra B. 
Évaluation :
5

forget his name, but the man that helped was great. He was great last time too. Very nice young lady also helpful at vehicle return.

Michael F. 
Évaluation :
5

Nothing I can think of. They were able to get the moving vehicle I preferred and to check me in and out quickly. Easily the easiest thing involved in my latest moving trip!

Frederick H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Murad A. 
Évaluation :
5

Nothing to add. Everything went well re both renting and returning my cargo van. I'll be back soon.

DONALD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raul D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raul D. 
Évaluation :
3

The gas not full when i got the truck but on the contract said full

TONQUI T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AJ E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott M. 
Évaluation :
5

Employee who assisted me was awesome very thorough and friendly. She is an asset to this company

Tahawn B. 
Évaluation :
5

It was helpful service..good luck,

aminour C. 
Évaluation :
5

Excellent customer service.

JOVARES V. 
Évaluation :
5

The manager is the best. Very knowledgeable and knows how to resolve issues.

Sharon W. 
Évaluation :
1

Hello, I rented a U-Haul and returned it after hours. I was upset when I was charged a $20 fee for not checking out. However, the system could not determine my location. This also happened during checkin so The representative had to do my reservation on your system. The next day I was charged. I called and the issue wasn't resolved. This is not the customers fault and shouldn't be the customers responsibility.

Kelsey and Virgi P. 
Évaluation :
3

The pick up process was arduous and the location was changed 4 times. I wasted several hours on my move day running around the city to try to get the truck size that I reserved nearly 2 months in advance. Then the actual pickup location didn't have the moving blankets that I had reserved with the truck. The actual pickup facility was fine but U-Haul's reservation process needs to be updated to be able to have the reserved equipment available at the reserved location and not send customers on a wild goose chase just to get the equipment that was reserved.

Jeffrey B. 
Évaluation :
5

Pondra was excellent.

Kelvin G. 
Évaluation :
2

Vehicle had a check engine light on, air conditioning was out, and no functioning radio/speakers. When questioned about the check engine light the response was "Its just an engine issue, it should make it." It needs a thorough check over for sure. It was 15 miles into the trip when the air stopped cooling at all, and started blowing hot. If it haven't been an emergency I'd have returned it.

Ronald N. 
Évaluation :
5

low tire pressure idiot light on when I rented truck, and stayed on throughout rental. Also, front bumper was damaged when I picked up rental and I had to point that out to attendant, who made a note of it, so I wouldn't be charged. They should have inspected and noted this before the rental.

Arthur B. 
Évaluation :
2

Customer service poorly

Jorge P. 
Évaluation :
5

Pondra Jones who assisted me was FANASTIC! Would rent from her again for sure! Merci.

Bob F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEANNA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Crystal W. 
Évaluation :
5

Engine light on, tire light on

Nathan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

allen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramesh R. 
Évaluation :
1

My RV was vandalized (Catalytic converter stolen) will not ever recommend anyone to store a vehicle at this location. There was no notification sent out stating that nine U-Haul trucks were also vandalized in the same manner. U-Haul showed no concern and didn't even offer any compensation with this situation occurring on their property.

MICHAEL R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrence W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darrell H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn P. 
Évaluation :
4

excellent service.

Jesus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTHA M. 
Évaluation :
4

I didn't get the rental dolly charge reimbursed

Alberto S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rizwan Y. 
Évaluation :
5

Thanks for everything!!

Barry W. 
Évaluation :
2

Good customer service

GABRIEL O. 
Évaluation :
5

Good súper happy

Saul S.  |  Premières impressions 
Évaluation :
5

Pondra had great customer service and provided the Uhaul needed for the move. Everything were explained throughly including the link to use upon returning the truck. Thanks 

glory C. 
Évaluation :
3

The truck had low tire pressure at time of pickup. It took additional time to fill the tire and the air compressor at the Uhaul location was faulty. The manager, Panda Jones did her best to help and fix the problem but seemed overwhelmed. Other than tire pressure, it was a good experience. Truck and keys were ready and I used the automated pickup system. I appreciate the manager's efforts, but wished the trucks were maintained.

Hallie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jasmine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon W. 
Évaluation :
5

The staff at this location are friendly and inviting. If I ever have to use UHAUL again, I will certainly travel to this location or refer family and friends to use UHAUL because of the staff at this store. Sometimes I go into business locations for consumer needs and the associates are horrible. But the staff at this UHAUL store were awesome and they made me feel so important and appreciated my business. Thanks UHAUL. I will definitely be back and will tell others about how great your service was

Randi G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

charles M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONQUI T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
5

The lady that helped us was so nice and it was a super easy and pleasant experience! The uhaul was so clean when we got it. I forget her name but she rocked! I would definitely recommend this location!

Caresa V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maideli M. 
Évaluation :
5

Always friendly & helpful service from store manager and staff! Very reliable in providing vehicle needed!

KERSTIN J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kevin F. 
Évaluation :
5

This location is the top of the list when it comes to UHaul in metro ATL. I go out of my way to use it, spare myself the angst of the closer places. Best service by far, best equipment and shortest wait times.

ANDREW B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRINICE W.  |  Premières impressions 
Évaluation :
5

Agent went the extra mile to get us what we needed

Sharon W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crayton L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lesvia V. 
Évaluation :
5

Lights have not been coming on in the area my unit was located, thus very dark within the unit.

Nancy G.  |  Expérience générale 
Évaluation :
1

It was a terrible place to return a truck with a trailer, the place was so filled with trucks I could not get up the steep driveway until 3 trucks were moved. The help there was amazing though

Theresa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

yen L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raejshaunlim W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wede Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy T.  |  Expérience générale 
Évaluation :
4

The rate increase every year was ridiculous. Every time brought it up or stated I would be late, I was questioned, when would I like vacate my unit. We are living in hard times, and kindness is it's own reward

LINDA K.  |  Expérience générale 
Évaluation :
5

Great storage site--everyone was always so helpful

Linda J.  |  Expérience générale 
Évaluation :
5

Pondra is professional, capable, and pleasant. She manages a clean facility with an excellent staff. Nothing is neglected and she's always ready to her customers.

ELIZABETH L.  |  Expérience générale 
Évaluation :
5

Great service

LARRY W.  |  Premières impressions 
Évaluation :
5

The the employee could have a better attitude in service

thomas o.  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff. Checking in a new customer from beginning to end was thorough and excellent.

SYED R.  |  Premières impressions 
Évaluation :
5

The ladies I dealt with were wonderful!

Elridge W.  |  Expérience générale 
Évaluation :
4

Love the place, hated that the ownership kept raising rent, especially on a renter that was there for over 5 years, always paid on time and was never a problem. I stuck it out during the pandemic when I was not working for almost a year because I stored my business materials (team building) there even though I never needed them and was making no income. Charge new people more when they rent, leave excellent renter rates alone. I would've stayed for a few more years as my business improved but the last 7 % raise was too much. So I'm gone. You lost an easy $1800 a year for a $120 a year raise.

DALE M.  |  Expérience générale 
Évaluation :
5

Great service!

JEANNIE W.  |  Expérience générale 
Évaluation :
5

Megan in particular was very helpful. We had an admin problem at the beginning but she kept working on it and with a good attitude. It was resolved quickly and I enjoyed working with her.

John C.  |  Expérience générale 
Évaluation :
1

The manager there is so unprofessional and should be fired. When I first came to Uhaul the manager at that time was helpful, friendly, and made my move in a good experience. When I left management changed and it was the most horrible experience I have had, the manager was rude, lazy and all around made Uhaul look bad. I have always looked at Uhaul as a class storage company but after dealing with her it gives the impression of The lowest class storage company. She spoke as if she was from the lowest educated part of Atlanta and treated me as if I was not important. Not only that but when I moved out she did not want to do her job and complete my move out which resulted in being charged the following month and I had to go through a lot just to prove I moved out to get my refund which I did and received my refund after a week. And yet again she fail to do her job once move and left me in her system again and they debit my account the following month as well when I called to have them refund my money and remove me from their system she spoke to me as if I was bothering her and even told me not to call there again as if she did not care I was over charged once again. I am stilling waiting on that refund as of today. I will never use your company again and have made it clear to all my social media followers that if they want good service any other company is better than yours. I know I have personally help 5 of my friends find other companies so they could move their belongings from Uhaul to a better company. I always have a lot of friends and business associates in the property management world who I have expressed my concerns with regarding your company and with your prices increasing and never being the better price in the first place they have also decided to discontinue referring clients to Uhaul. I hope this feedback helps make major changes to your company so that one day you can once again be seen as a class A storage facility.

Amanda P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NICOLE H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raven J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick R.  |  Expérience générale 
Évaluation :
5

The staff went above and beyond to make sure I had a storage unit that would work for me. They did extra work and did it cheerily. I really appreciate them.

John C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Merlyn C.  |  Premières impressions 
Évaluation :
3

The staff needs to work on their customer service . This location seemed to be under staffed.

Tessa P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tawana H.  |  Expérience générale 
Évaluation :
5

We are moving from Lilburn to Marietta and used your facility to store small furniture, clothing and just "stuff." After 26 years in one home, we acquired a lot of "stuff." Your facility and staff made our move possible. The facility was clean, safe, and always available to us. The staff was friendly, helpful, and seemed to always be in a good mood. When I moved out, the trk I rented was available when I needed it and fit my needs perfectly. Zero negative about my experience w/ Uhaul.

andy b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tawana H.  |  Premières impressions 
Évaluation :
5

Get customer service skills Cery knowledgeable about the business.

RENA E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARCIA H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald R.  |  Expérience générale 
Évaluation :
5

Meghan was wonderful! Very helpful and knowledgeable and went above and beyond to make sure I was taken care of. Great customer service!!!

Tia D.  |  Premières impressions 
Évaluation :
4

Pondra was amazing at address and resolving my issues and concerns. I appreciated her bright smile and warm personality.

Trenecia H.  |  Expérience générale 
Évaluation :
5

Filled the bill exactly according to my needs

Scott D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristi T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERESA F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAILEY T.  |  Premières impressions 
Évaluation :
5

Overall my experience with you facility was convenient and trouble free, the staff there were courteous and friendly.

Derek C.  |  Expérience générale 
Évaluation :
5

Pondra was so helpful and amazing to work with. She made it so easy for us to get set up with everything. If we ever need to rent or store again, we will drive past every other uhaul place to go here.

Jeff P.  |  Expérience générale 
Évaluation :
5

Merci

Lyndon C.  |  Expérience générale 
Évaluation :
5

I have used this location multiple times for storage as well as truck rental. Cassie, as well as everyone else in the office, was super helpful with answering questions and explaining procedures. The facility is well lit, clean, and conveniently accessed from the front and back of the building. I would highly recommend this location at 140 Rockbridge Rd NW, Lilburn, GA. Many thanks to the staff for making my experience a pleasant one.

Bonnie Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KIMBERLY A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brionna C.  |  Expérience générale 
Évaluation :
5

Michelle was awesome!! She really went above and beyond. Satisfied isn't enough to express how grateful I am and how well taken care of I was.

SANDRA S.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly people. Went above and beyond to help me.

SPENCER H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharronda c.  |  Expérience générale 
Évaluation :
4

except for the constant price increases, I think this is a terrific storage facility. the lady in charge is always friendly and professional

Courtney C.  |  Expérience générale 
Évaluation :
5

Superb handling of our out-of-state move. Every detail addressed and implemented so that our move-in went flawlessly. Our truck return and storage access were amazing it easy when circumstances are generally stressful. THANK YOU Michelle and U Haul!!

ELIZABETH L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie S.  |  Expérience générale 
Évaluation :
1

Manager hung up on me and was not very friendly. Will not recommend to anyone.

Ney M.  |  Expérience générale 
Évaluation :
5

Michelle and Casey were so accommodating, professional and friendly. We had a challenge with our movers and although U-Haul couldn't do anything, Michelle and Casey still took the time to call to make sure we were alright. Thank you! We would definitely recommend this storage facility to everyone.

Adilah B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ney M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara H.  |  Expérience générale 
Évaluation :
5

Michelle is and has always been the best. I don't care if I live 50 miles. I will always store at that Uhaul or recommend anyone who wants too. You rarely find great people like her in this world. 100/10

RICHARD L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY K.  |  Premières impressions 
Évaluation :
5

Michelle and her staff were always pleasant and easy to work with. They handle things professionally and with ease. Whatever problem I had they were able to work it out. Thanks for your service.

dolores p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alan S.  |  Expérience générale 
Évaluation :
5

Every one was just awesome Michelle, Johnny and Rich. Keep up the good work

Natashia W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas V.  |  Premières impressions 
Évaluation :
5

Excellent customer service

miriam j.  |  Premières impressions 
Évaluation :
5

Good experience with all the staff. They were very helpful and knowledgeable.

JEFFREY M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rafat Q.  |  Premières impressions 
Évaluation :
5

Michelle and the staff were very helpful and ensured that my move in experience went smoothly.

alyson G.  |  Premières impressions 
Évaluation :
5

Staff was very friendly and helpful.

JEFFREY M.  |  Premières impressions 
Évaluation :
5

Staff great, facility is convenient to my home, and I rented a van from this facility previously.

Shari L.  |  Premières impressions 
Évaluation :
5

Michelle Allen was wonderfully kind and compassionate to me during a difficult period of transition in my life. I felt like I had a friend at UHaul and I will miss her very much.

Karen S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean S.  |  Expérience générale 
Évaluation :
5

Both of the gentleman working yesterday evening were amazing, professional, respectful and very helpful. Thanks for hiring people like them

Gabriela M.  |  Premières impressions 
Évaluation :
5

Michelle is awesome!!

Heath H.  |  Expérience générale 
Évaluation :
5

Michelle is a great manager!

BARB P.  |  Expérience générale 
Évaluation :
5

Great experience

Antonio C.  |  Premières impressions 
Évaluation :
5

Our U-Haul facility is top notch. The manager and employees are friendly. I have had no problems with them ever. Pricing is reasonable. I am very satisfied.

LYNNE M.  |  Expérience générale 
Évaluation :
5

Staff was excellent to work with. Facility was clean and well organized

Mike R.  |  Expérience générale 
Évaluation :
5

I used this storage family for many years and Michelle had alway been very friendly and helpful. The facility was always impeccable.

MANSELL A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

System U.  |  Premières impressions 
Évaluation :
5

All of the staff were helpful, informed, and friendly. I especially want to point out Mohammed and Michelle have both assisted me above and beyond the call of duty on more than one occasion. Merci.

Terrilynn A.  |  Expérience générale 
Évaluation :
5

Very pleasant and kind. Clean place and I was in and out at a short amount of time. She was under a lot of pressure and stayed as pleasant and helpful

Janice G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela G.  |  Expérience générale 
Évaluation :
5

Working with Michele was great!!!!

PATTI K.  |  Expérience générale 
Évaluation :
5

My first experience with the manager Michelle was by phone before I arrived in Georgia. Michelle's pleasant and helpful demeanor provide for me, the comfort of knowing when I arrived -I would be dealing with a competent and reliable business person. When I arrived, Michelle was professional, helpful and very friendly -providing exceptional customer service. This was all while Covid-19 protective measures had been implemented for customer and staff protection. I applaud Michelle and Uhaul for taking this crisis seriously and for doing what they could to keep us all as safe as we can be. For all these reasons I gave the top rating. Thank you Michelle for making this process easier for a very tired traveler. I would recommend this business to friends and family.

Gisele L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Uhaul M.  |  Premières impressions 
Évaluation :
4

I thought everything went well--friendly customer service, and access was easy; just a little glitch in the beginning where I found it hard to see what the manager was showing me with the swipe card.

Jodi L.  |  Expérience générale 
Évaluation :
5

Very good storage building. Has a lot of storages to fill. Easy to pack and unpack storages and a lot of space.

Jessica S.  |  Expérience générale 
Évaluation :
5

Great place. I recommend this location for any uhaul needs.

Uhaul Moving and Storage A.  |  Premières impressions 
Évaluation :
5

I'm happy to have had great customer service, and a sale of storage made simple!

Jodi L.  |  Premières impressions 
Évaluation :
5

Exceptional customer service with Michelle!! She explained all the charges and plans perfectly. Looking forward to storing my belongings there. UHaul is lucky to have her!!

LINDA W.  |  Premières impressions 
Évaluation :
4

I needed to have 24 hr access

Jennifer G.  |  Expérience générale 
Évaluation :
5

Michelle is a great manager and was very helpful.

DAVID C.  |  Expérience générale 
Évaluation :
5

Excellent customer service as always.

Tasha M.  |  Premières impressions 
Évaluation :
5

Excellent facility! Great service! Will return!

Recycle R.  |  Expérience générale 
Évaluation :
5

Exceptional cleanliness and service from Michelle and Andre

Ayman A.  |  Premières impressions 
Évaluation :
5

Excellent customer service and well maintained facilities. Great shoutout to Michael for over-the-top customer care.

Dale B.  |  Expérience générale 
Évaluation :
4

There should be know late fees!

KEITH D.  |  Expérience générale 
Évaluation :
5

Professional, Helpful, Friendly, and Efficient. We are repeat customers to this particular location because of their reliability and knowledge.

Mamie K.  |  Premières impressions 
Évaluation :
5

Bill was great and helped us tremendously

KELLY M.  |  Expérience générale 
Évaluation :
1

I opted for the one month free storage and stored my things May 19th, 2019 and retrieved all of my belongings Jan 1, 2019.They’re are still trying to bill me for the unit.

MARK A.  |  Expérience générale 
Évaluation :
5

Michael, was super professional, kind and couldn't have been more accommodating. Thanks for everything

Samuel C.  |  Premières impressions 
Évaluation :
5

Michelle is the best! She was very helpful and always went over and beyond. I would come back just to see her!!!!

Buddoo A.  |  Expérience générale 
Évaluation :
5

We were impressed with the friendliness and helpfulness of the staff. Great job1 Thank you!

KELLIE N.  |  Expérience générale 
Évaluation :
5

Superb service and excellent facility!!!

James Y.  |  Expérience générale 
Évaluation :
5

Michelle and the staff re excellent! Sincerely, Morinette Abraham

Morinette A.  |  Premières impressions 
Évaluation :
5

The service was excellent. The only issue I have is the wait time for issuing the access card. I was told sometimes it takes up to an hour before the access card is activated. Merci

Smittie H.  |  Premières impressions 
Évaluation :
5

They were patient with me and went over every step on what happens when I want to access the storage area. They made sure that the pass worked and that my lock was securely fastened to my area.

Carol B.  |  Premières impressions 
Évaluation :
5

Nice place

Dianne M.  |  Expérience générale 
Évaluation :
5

Great place

John Brian F.  |  Expérience générale 
Évaluation :
5

Customer service was quick, easy, and friendly!

melanie s.  |  Réservation 
Évaluation :
5

I have had the unit for over 4 years. Michelle is the greatest! I repeat the Greatest. We only gave it up because we finally have a house with storage areas and we delivered a truckload to Goodwill

BARRY P.  |  Expérience générale 
Évaluation :
3

Storage was ok but the front office needs to improve on customer service (in person and especially over the phone.)

Eugenia C.  |  Expérience générale 
Évaluation :
4

Water under window Lots of dead bugs at move out I never had a problem in two years thank you u haul

DAWN K.  |  Expérience générale 
Évaluation :
5

thank you!

carrie e.  |  Expérience générale 
Évaluation :
5

The employees were exceptional and courteous.

Winda T.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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