Le client n'a pas laissé de commentaire.Tiffany B.
Customer Reviews for U-Haul Moving & Storage of Madison
Pour nous contacter
Madison, TN 37115
(Off Gallatin Rd Behind McDonalds)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The side mirrors on the truck could not be adjusted.STEPHANIE P.
Super friendly staff. Fast service too.TYLER S.
Le client n'a pas laissé de commentaire.AUSTIN S.
Le client n'a pas laissé de commentaire.JOHN B.
Very good service very fast very polite great place to do business good peopleRONALD H.
Always appreciate the staff in Madison.HERBERT B.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.KIMBERLY H.
Excellent facility, usually has plenty of equipment and they're always friendly and knowledgeableWILLIAM D.
Le client n'a pas laissé de commentaire.JERMONT N.
The check engine light was already on when I got into the truck and the guy told my fiancÃ© that all I had to do when I return it since it was after 7 is just drop it off and he didn't tell us we had to go only and verify the return ourselfSERGIO C.
RienAMY JO T.
Great jobBRYAN S.
Le client n'a pas laissé de commentaire.JASON E.
The guy at Madison U-Haul is awesome very professional listen help you in every way make sure your journey be successfulCORNELIUS C.
Le client n'a pas laissé de commentaire.CONSTANCE C.
Le client n'a pas laissé de commentaire.Shane J.
Le client n'a pas laissé de commentaire.Philip M.
Called made reservations, got to the store didn't have my info didn't have what I reservedBrian W.
Le client n'a pas laissé de commentaire.DAMASI N.
The staff was considerate and friendly. They made what was a stressful time less stressful. Thank you and Blessings to you all in 2022. Pastor Glenn and Dr. Abby BurkeGlenn B.
I would rather not be messaged at 2am . otherwise all was good.Roxanne T. | Premières impressions
Gentleman was very helpful. Everything was fine.JOANNE R.
Le client n'a pas laissé de commentaire.fred K.
Le client n'a pas laissé de commentaire.KRISTY L.
Le client n'a pas laissé de commentaire.CARON S.
Le client n'a pas laissé de commentaire.shellie w. | Expérience générale
Le client n'a pas laissé de commentaire.Leonard P.
Le client n'a pas laissé de commentaire.CLIFFORD B.
Self check out did not work at all. The lady who helped me was very friendly. Check engine light was on truck.William S.
Le client n'a pas laissé de commentaire.Christopher C.
Make it more clear the return process. I used self check in and return. The app advised to place keys in a drop box, but I didn't know where it was located nor did I see it. It was during business hours and an employee advised I was supposed to put truck in Bay Area so THEY could handle my return. That seem contradictory since I was doing self return.Susan S.
While our original reservation had somehow been canceled unknown to us, the owner did everything in his capacity to accommodate us.Barbara S. | Premières impressions
Le client n'a pas laissé de commentaire.ANGELO C.
Le client n'a pas laissé de commentaire.LARRY H.
Le client n'a pas laissé de commentaire.HOLLIS B.
The truck was very shaky and rode very rough, the tires needed balancing or changed out.RONNIE R.
Le client n'a pas laissé de commentaire.DEBORAH M.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.VALENCIA J.
Customer service was great at this location. The manager and staff were polite and friendly. The manager gave appropriate discount and credits. Requested truck was available. Just a couple of items on the truck needed attention: the windshield visor on the driver's side needs to be replaced and the driver's side window handle needs replacement.JERRY O.
Everyone was real nice and took good care of me.RONNIE R.
Le client n'a pas laissé de commentaire.MICHAEL H.
Le client n'a pas laissé de commentaire.TIMOTHY L.
Keep on doing what you're doing! ðŸ‘TIMOTHY C.
None, great experience.Bartley C.
Mr walker was a huge help. He made the process so easy, he was very helpful and nice.DAVID C.
Very easy process, I was in and out with what I needed.MARCUS J.
Le client n'a pas laissé de commentaire.HOWARD S.
Quick and easy return. Very helpful staffChristopher V.
This is my first U Haul rental. I was pleased.JOHN L.
Great location. Great customer service.Herbert B.
Quick, easy, affordable, and clean. Thank youNELLIE M.
I went to this location twice in the last 60 days and each time they are super kind and very helpful.Brianna G.
Milage and gas were estimated wrong. Could not find a person Insidr for 15 min and was when staff did come out was rude. I was suppose to get my truck at 10. But didn't get my key until 1030.Gina L.
Le client n'a pas laissé de commentaire.ROBERT J.
Stop cheating people out of their money they did meJUDY M.
Check the roofs for leaks. There was a leak that went in some of my speakers and caused water damageANDREW M.
I lubricated the door rollers because it was too difficult to push the door all the way down to latch it. So the maintenance could be a little better, but it was a minor problem for sure.Andrew D.
Great customer service!CLAUDE N.
Le client n'a pas laissé de commentaire.Joy R.
Le client n'a pas laissé de commentaire.Cynthia L. | Premières impressions
Le client n'a pas laissé de commentaire.BILLY W.
Everything was good.The mileage said one thing on the paper contract and the van had another mileage.I had to go back and get the correct miles.I don't know if the store entered in the correct miles.I did call customer service.ERIC M.
Le client n'a pas laissé de commentaire.AJIANNA C.
Fix the gas gauge and don't charge me double my estimate.SPENCER S.
Pros: - Cons: -charge per mile -the checkout process is inefficient (time waste), the employees don't want to be there -the checkin process was never reviewed or discussed; since most of your checkins are after you close, you must have a very intuitive/simple checkin process or else no one will abide. -all trucks are checked out on full tank; filling to any other level is next to impossible to gauge/fulfill.MICHAEL K.
Staff was amazing!KIMBERLY M.
This location, specifically John, was amazing at turning a very bad, stressful situation into a good one.CHAD G.
This was my second time renting from uhaul. I'm very PLEASED. WOW! When companies know how to treat customers. Everyone was nice and helpful. THANK YOU!BETTY F.
The location was fine the problem was the online check in to rent. It took me almost an hour to pick up the van. I will never go through that again.Kristina C.
Le client n'a pas laissé de commentaire.TRENTWILLIAM H.
Le client n'a pas laissé de commentaire.LISA L.
I got to my storage unit at 9pm and my storage unit was blocked by a big uhaul truck I tried to call and I was on hold for over a hour my 80 year old mother in law had to go back to a empty house with no heat or water or electricity and sleep on a cold floor because she had to pay movers 5 hundred dollars and could not park the truck at a hotel because someone could still her stuff and the next morning we got there at 8am and had to wait till 11am to get into our storage room and had to pay another 5 hundred dollars to get the movers back out there so we lost a thousand dollars over this it's your responsibility to make sure people can get into their storage space not mine and a month of free storage is not even close to what a 80 year old woman lost and now sick with a fever and chills this is unacceptableMICHAEL M.
Once they saw i was going one way they switched trucks with me and gave me a truck with brake issues. Windshield wipers were smoking and the paint was peeling...you didn't know I was driving a uhaul.LASHONDA Y.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Nothing just keep doing what you are doingMICHAEL S.
Great location. Thanks, Troy.Herbert B.
Le client n'a pas laissé de commentaire.MARC S.
location is horribleTIMOTHY S.
The nicest guy helped us at the counter. He was so kind and patient and helpful!! I will use this location again because of himAnna B.
Le client n'a pas laissé de commentaire.Jaylin G.
Le client n'a pas laissé de commentaire.VIOLET R.
You can make sure the truck has fuel in it. I got a truck with fuel gauge below the red mark which put me in an emergency status before making my move and was billed almost $100 Also, you can make sure you bill the correct person on your receipt.SETH T.
Horrible place to get in and out when I have a very accessible dealership closer with easy access! U-Haul had plenty of time to get a 26' truck to the original promised location! Horrible experience! People were fine; operations poor.TIMOTHY S.
Everything was ok the only problem was the 12v charger in the car don't worked, but everything was ok thank you ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘JOSE A.
Almost every part of the experience was good, but after extending my rental an extra two days using your online portal, I received a phone call from a particularly grouchy young lady. She spoke to me as if I were some reproachful urchin trying to keep a rental van. I did my best to remain respectful and patient, but honestly I have not been spoken to like that in memory and I did nothing wrong. I didn't catch her name, but I can't imagine it would be difficult to sort out who she is by simply visiting the location and smelling the air for a rotten attitude.PHILLIP L.
Le client n'a pas laissé de commentaire.Shanna W.
Great staff and customer service! Thanks for all you do for me.Herbert B.
Customer service was amazing. Thank you!Chris W.
Le client n'a pas laissé de commentaire.JEROME M.
Harold was super awesome during pick up AND drop off!Graham S.
Le client n'a pas laissé de commentaire.JJ H.
Le client n'a pas laissé de commentaire.JUAN A.
Le client n'a pas laissé de commentaire.STACY G.
I would definitely pick this location over all the other locations I've been too. Their customer service was excellent. They had a truck I needed available on the spot.CHRISTOPHER H.
Le client n'a pas laissé de commentaire.ELENA C.
Very pleasant experience from start to finish. Online reservations were so easy and saved valuable time. Staff was extremely nice as well.KATHYE W.
Uhaul app doesn't work. I can't sign in to the app. I have valid username and password on website but can't login to app. While waiting in long line to pick up the truck, talking to other customers, they have the same problem. So this is my only negative issue with the Uhaul experience. Fix the App please. I would like to avoid the long line at the pickup location.ROBERT B.
Great Team!PAULISHA H.
I love ❤️ John and the young lady with the Blonde hair they are such sweetheart and where very helpfulFELICIA D. | Premières impressions
Fabulous! It will help us a great deal to have this fir a while.Camille M S. | Premières impressions
Le client n'a pas laissé de commentaire.RUBEN O. | Premières impressions
Le client n'a pas laissé de commentaire.CHERYL M. | Premières impressions
Le client n'a pas laissé de commentaire.SHACOYA B. | Premières impressions
Le client n'a pas laissé de commentaire.Mary W. | Premières impressions
Ty. Mike. &. Tracy. Great. People . Ty. Been there 9ish years殺debroah C. | Premières impressions
Le client n'a pas laissé de commentaire.LEWIS E. | Premières impressions
The guy that checked me in was very knowledgeable and very friendly. He had worked there when I rented a unit a couple years ago. Very good experience.Jeoffrey D. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!