Évaluations des clients U-Haul Moving & Storage of Mayport
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Mayport
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LUIS V. le
Great staff, friendly, respectful, polite...
matthew H. le
Great company everything was smooth and easy front desk was fast and very nice also!
Jessica C. le
Better customer service. The man was rude to me.
Bryan R. le
Very friendly!!!! Would recommend
marie H. le
I love the service at my local U-Haul, I also rent a few units there. Steve and Wanda are very helpful
john H. le
All went well. Thx!
DOLORES R. le
Wanda and Steve are very professional and helpful and we felt good about storing our stuff there we moved to Texas. Came back late July and got our stuff before another month.
Michael K. le
Staff was very accomadating n pleasant. Took care of my storage needs.
jamil p. le
Good service
Selenia M. le
Steve at the mayport store was awesome need more like him Thank you Steve
AC C. le
I have Steven on video disrespecting me over and over again after the two years of storage space I had there unit 1018, I even gave them the business of getting the truck and car transport from the same place. I was treated extremely disrespectfully after all the business. I want to put in a formal complaint. I asked him to help me with the car and he told me to get on YouTube and learn how to do it myself.
kip d. le
Dealing with both Steve and Wanda was great. Explained all my options and helped me select the proper size unit and all the materials I needed to move. Overall great experience!
Amber G. le
The managers were amazing and answered al my questions when I had them. They took time to talk with us and never felt like we were just another customer.
FRANCES Q. le
Wanda Vickers really knows her business. Has gone out of her way to help us customers with little things that are a big help.
Daniel G. le
Friendly, accommodating; vehicle was clean
beth O. le
Wanda is great, owner is great. It was so easy to pick up and return a 26’ truck. Love the owner
David C. le
Not change a thing. Wanda and Stephen Vickers are great. Professional as well as personable. Fast, easy and painless. Will definitely use their services again. Thanks .
Janet M. le
The co-managers Stevie and Wanda were amazing. They were hospital and ran above board with expectations and the made excellent recommendation on unit selection.
Eric F. le
Worked perfectly for my needs. Nice and friendly staff also.
Roger J. le
Staff did an outstanding job checking me out and in. Well done.
Dawn K. le
They are rude and unprofessional. They locked me in the facility for over an hour and even though the managers live on site they would not let me out. They even charged me for an extra day of use but I was there early to drop off. I saw them smoking inside the office were the supplies are sold and they kept the gates locked for 1/2 an hour after the time they were supposed to opened,while customers waited, so their 2 white dogs could run around and pee on the equipment and trucks. Horrible experience. Will never use uhaul again.
Michael K. le
Place is good. People are helpful. But buildings and surrounding areas need cleaning up. Storage units are a little ruff.
Michael K. le
Upon arriving, I was greeted and welcomed. My needs were addressed and accomadated. I'm glad I've chosen this facility for my storage . Hopefully nothing changes.
Michael K. le
Ok. Just need property n buildings cleaned up.
Katy B. le
My move out date was June 14th not July 9. I was out before my due date. This is where I have the problem at. Y'all want to charge me for a month or two that I wasn't in there. I want be returning.
BACOT W. le
Truck was clean, in great condition, and far easier to drive than our last rental (from a competitor). The fuel capacity was not as large as my web search claimed, but neither was the fuel consumption. A great ride, and flexible, accommodating service - many thanks! As for the storage facility, the only recommendation I would make is to assure that the gap to the outdoors at the rear of the unit (#303) be sealed with expandable foam, like most of the back wall had been successfully sealed. As a result of this exposure, several of our items at the rear of the unit sustained damage from moisture/mildew and roach and rodent feces and urine.
Kyle H. le
Very friendly and excellent customer service!
daniel A. le
I had to produce the paperwork for the drop-off guy of the address that he was located at. There must have been some disconnect in the system. Thank God that the pickup location hand-wrote a drop-off address so I could show the drop-off guy they location I was told
Ernest W. le
This was my best experience with Uhaul ever.
ASHLEY S. le
The staff was very friendly and concern with peoples time. They also made sure that we had everything we need for what we were doing.
brett B. le
Everyone was knowledgeable and respectful and had a answered for any question.....nice staff.
Janet M. le
Steve and Wanda are committed to Service Excellence!
Elaine F. le
My account has been overcharged and I can’t get any one to help. Called twice; one LMTRC and other was disconnected. Used chat with bad experience!
MARY L. le
Wanda & Steven are so amazing, they helped me in a time of need, made sure I felt I made the best choice to store with Uhaul!! I’m so grateful! Thank you guys for your excellent costumer service.
Michael K. le
The staff are very accommodating and helpful. Rented vans on 2 occasions and had s large storage unit. Vans were new and clean and ready on time. Very reasonable .
Jennifer S. le
Experience with Steve and his wife were absolutely amazing. They are very attentive and friendly and made our situation easier especially relocating from a different state. Would use them again. Thank
yolanda h. le
Friendly staff
BRIAN N. le
All of the staff were great! Very friendly and helpful.
Katie B. le
The staff made me feel as if I was more than just a customer. I will use them for all of my future storage needs!
bob p. le
Staff was very professional and friendly. I can tell they take pride in their work. Place is always clean
Daniela M. le
Stephen was attentive, knowledgeable and very professional.
daniel k. le
Outstanding Customer Service! Facilities and storage were in excellent shape. I highly recommend Mayport U Haul for all storage and rental vehicle needs! Thank You Steve for all you do!
melinda m. le
Stephen was very personable and made entire process quick and flawless!
William H. le
The lady was very nice. She even helped me detach the trailer from the trailer hitch because I couldn't really figure it out myself. Very clean facility too. Great experience!!!!
pedro c. le
Friendly, professional & secure!
sharon B. le
Exceptional service. Clean and well maintained facility.
Aaron N. le
Great and friendly!
ROBERTA A. le
Was there 4 years. Moisture was the only issue. Several items were molded.
johnny h. le
Super friendly owner . Down to earth . Need more owners like him !
Michael S. le
Kevin was awesome. He has a great friendly personality and was accommodating in anyway he could.
charlotte m. le
I chose U-Haul Storage because they didn't require my social security number to rent a storage unit and because of the high level of security they have onsite to keep you and your storage safe.
Helene M. le
I moved out on Saturday, Feb. 2nd
Alex Z. le
Awesome experience.
richard a. le
Absolutely the best!
AMELIA M. le
Everything was great, besides that the units had rats and bugs, and would constantly shed insulation all over your things. But great, friendly staff, never felt unsafe going there by myself!
THARESA B. le
If it wasn't so expensive, it would be the perfect storage choice.
Danielle K. le
Great customer service!!!
Michael S. le
Prompt, courteous and helpful
Harvey C. le
No issues with the storage facility and the staff was friendly. Average uhaul storage facility.
Russell C. le
Staff lady was super-nice and efficient. The storage rolling door was almost completely rotten and falling off, peeling paint ended up on all of the boxes and furniture in the front of the unit.
JENNIFER S. le
n/a
Steven R. le
None....
sean l. le
Wanda & Stephen are incredible assets to uhaul, I don’t have the need for storage anymore but if I do I will use uhaul bc of them.
Guy S. le
Love Mr. Steve
Russell C. le
Friendly and helpful
Demarco B. le
Employees were very helpful and real nice. I highly recommend this place.
LISA H. le
Friendly and helpful staff, convenient location, clean and secure surroundings. I love U-Haul! Storage and rentals. Keep up the good work! Thanks!
Debra B. le
Staff was terrific and very friendly.
John R. le
It was a helpful experience. I've used this particular facility a couple times. Everyone has been over the top helpful.
michael f. le
Thank you Steve and team. Very pleased with my experience at your location. Will return based on the great service. Mike Farah #311
Helene M. le
Holly was terrific!
Camelia C. le
BEST storage experience I have had. Staff very knowledgeable & friendly. Management (Stephen & Wanda) very professional, caring, respectful. Place always clean and safe! Thank you guys!
ed b. le
Steve was a real pleasure to deal with and this is the second time I have worked with him at the Uhaul on Mayport Blvd. He was quick efficient, helped us with our special needs - Thanks!!
Loren B. le
I was sent the wrong size uboxes. I was told they were the correct size even though 2 of the boxes were plainly smaller. The facility in Denver was impossible to get ahold of. They were terible
Jonathan I. le
Clean site, well organized, no long waits.
Luz S. le
Pretty good service
CATHY M. le
Awesome!!!!
STEPHANIE H. le
Steve was so helpful and knowledgeable. He saved us money on our move by informing us of the different truck options. Finally, he was friendly and professional.
Sean S. le
Holly was extremely friendly and helpful. She made it a great experience all around for us.
WILLIAM H. le
This location was very helpful. This was very different than my experience with my experience with the UHaul telephone and online customer service which was horrible!
James V. le
Easy access, well maintained and and friendly people.
JAMIE T. le
Owners are good people, very friendly and helpful. I'm almost sad to be moving out 🙃 Definitely worth using this facility again if I need to. Thanks!
John K. le
They were great helping me get my uboxes
kevin g. le
Great customer service
craig d. le
Will definitely recommend this U-Haul to my family and friends.
KELSEY A. le
The staff was wonderful!!! They were so helpful during a very stressful time for us. Could not have been more pleased!