Customer Reviews for U-Haul Moving & Storage of Mayport
Pour nous contacter
Atlantic Beach, FL 32233
(@ Levy Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : fermé
- Jeu - Sam : 9h am à 5h pm
- Dim : 9h am à 1h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service was amazing. Vehicle was very clean and working good, the only thing I would said I did not like was the AC working fine then stop throwing air in the front and when to the rear of the dashboard and could not figure out.JOSE E.
I was charged an extra 100 miles! Truck also had visible damage and pulled hard to the right, and I have picture of the damage. Mayport location is horrible and stole from me!Kevin A.
Le client n'a pas laissé de commentaire.Brien G. | Expérience générale
She was outstanding. Went way above and beyond helping us get settled into our unit. U-Haul has a great example of customer service at this facility.ROBERT O. | Premières impressions
Our customer service person made all the difference.BRYANT F.
Tracey and Holly are Great!THOMAS F. | Expérience générale
Not sure why my price went from 32 $to 54 $.TERESA S.
Le client n'a pas laissé de commentaire.Roger G.
Le client n'a pas laissé de commentaire.MATHEW S.
Easy in and outChuck F.
Holly goes above and beyond. Please get her some help. She works her tail off and really could use some. Holly is awesome!Andrew C.
Great office person and serviceWILLIAM B.
Holly was excellent and very helpful, she even had a cold bottle of water for me! Would highly recommend!!DENNIS M.
Le client n'a pas laissé de commentaire.Kathleen T. | Expérience générale
The units were definitely secure but lighting was poorsummer r. | Expérience générale
Holly was so friendly and helpful! The parking space outside the gate is very small and could use some expansion.MARIANA R.
Holly was excellent. Very pleasant to speak to. Excellent service à la clientèle.Casey C.
Holly went above and beyond to help us. I highly recommend this location for any of your moving and storage needs.David S.
Holly was an absolute blessing for us. She made securing a unit the easiest part of our move and was a lifesaver in our time of need. You better hold on to her!Jill G. | Expérience générale
Holly was great!ROBERT R.
It is rough being closed on Wednesday, other than that, I trust this place for all my moving and storage needs. The interim manager named Holly is the most hard working individual I have ever met. Always smiling, efficient and ready to help. Thanks again U-haul.JOHN G.
Holly is remarkable, five thumbs up.John G. | Expérience générale
Le client n'a pas laissé de commentaire.Jay L.
Le client n'a pas laissé de commentaire.THOMAS M.
Just keep doing what you doJOSEPH S.
Le client n'a pas laissé de commentaire.MICHAEL A. | Expérience générale
Holly is incredible. She is driven to provide outstanding service, support and is tireless. I often purchase boxes. She always insists on loading my car. She exemplify's what a Uhaul employee should be. Totally unselfish. Please relay my thanks for this extraordinary employee.John G. | Premières impressions
Le client n'a pas laissé de commentaire.DEREK K. | Expérience générale
It's only been a day. The lady in the office made it extremely pleasant. The only drawbacks is that there was supposed to be a lock in the unit but There wasn't and the door is difficult for me to close. I ended up driving home to get my own lock and because I didn't think to leave the van there and take my car added another 12 miles to my cargo van rental.Tracy B. | Online Move In
Le client n'a pas laissé de commentaire.Tracy B.
Le client n'a pas laissé de commentaire.Phillip K. | Expérience générale
Excellent customer serviceELIZABETH D.
Le client n'a pas laissé de commentaire.Harry H.
No CommentMICHAEL A. | Premières impressions
Thank you very much for serving me in the area of my renting the storage at Mayport. I was extremely pleased throughout my stay.johnny o. | Expérience générale
Le client n'a pas laissé de commentaire.Christian C. | Expérience générale
No commentMICHAEL A.
Le client n'a pas laissé de commentaire.Staci J.
Le client n'a pas laissé de commentaire.jOSHUA W. | Premières impressions
Faster internetNatasha W.
Holly is simply the best!Gwendolyn M. | Premières impressions
Uhaul storage on Mayport rd is a wonderful facility. The staff there is amazing and very helpful and caring also. Holly is a great asset to the company so definitely keep her around. We look forward to continuing our business with uhaul Mayport. Thank yall, Crystal and Michael HartlineMichael H. | Expérience générale
Thank you Mayport U Haul. Forget about Neptune Beach location. You are my go to from now onLESLIE M.
We went to clean out our storage unit and had a couple of questions, Holly was extremely helpful and professional. Once we were finished, again Holly was really friendly and helpful.Michael N. | Expérience générale
Your office person at this location was extraordinarily helpful, efficient and accommodating. You have a real asset in Jacksonville!IAN PAUL H.
Le client n'a pas laissé de commentaire.DEBORAH O.
This is my third attempt, how does a customer facilitate an incident report ? Practices at the Neptune Beach & Mayport locations are horrific, not productive to stockholders equity and AMERCO as a company.cliff G.
Holly is the reason this place is#1.Richard A. | Expérience générale
Le client n'a pas laissé de commentaire.LIZZETTE L.
Le client n'a pas laissé de commentaire.Alcinda B. | Premières impressions
Very courteous service. Have rented here before, and will again!ANN C.
Le client n'a pas laissé de commentaire.Melinda M.
Lauren and Holly are the best the took the baf taste out of my mouth of the experience I had at Dan's Hardware.DEIDRE H.
Holly was extremely helpful, courtious and accommodating us. We had a reservation at Midguard Uhaul for 9am on a Sunday and when we arrived nobody was there and closed pushing our scheduled timeline being a florist for a delivery in serious question. We found Mayport Uhaul open and helped us running too late for comfort. Thanks Holly.PAUL E.
Le client n'a pas laissé de commentaire.Thomas R.
Easy transaction... Hollie was great!Jonathan C.
get more "parking" ...very dangerous entry...Tamera S.
Le service a été excellent. Holly was very good at explaining all costs.CARL W.
Both women were really helpful and really nice. I plan on renting from here againCatherine T.
Le client n'a pas laissé de commentaire.Jodi R.
Holly was very professional and helpful.Arthur P. | Expérience générale
The staff was amazing during the entire rental experience !Rachel V. | Expérience générale
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.ALI T.
Le client n'a pas laissé de commentaire.SABRINA B.
Le client n'a pas laissé de commentaire.Lisa L.
No improvements are needed. Holly handled my check-in and she was fantastic. I don't recall the name of rhe person checking me out, but she was equally as good. Great team!MICHAEL L.
Very good service, thank you.SAMMY M.
No improvements neededLouis G.
Le client n'a pas laissé de commentaire.Mariacatherine R.
Out of all the uhaul experiences I've had this location was by far the best. Attendant was the most helpful person I've ever dealt with.Rene B.
I've dealt with uhaul many of times through out the years and never have I ever had a better experience than this one. Ms. Holly made me feel welcomed from the second I stepped on the lot. Not only did she help me adjust my reservation for a truck that would get the job done more conveniently, she went the extra mile to make sure I didn't leave without the proper tools as well. Her enthusiasm, knowledge of her job and overall politeness made for thee best customer service I've ever experience. Ms. Holly, aka 5 Star Holly, thank you very much for the quality of service you provide.Jeffery V.
Le client n'a pas laissé de commentaire.DANIEL J.
Le client n'a pas laissé de commentaire.Andrew A.
Charge me for a 10 foot truck I did not need. Your website and 3 personnel told me I could not use my personal vehicle that meets the requirements. You totally lied to me on 4 occasions in order to make a profit..... worst service ever!!!!!!JEFFREY T.
personal were friendly and helpful with any questions about rentaljoseph R.
Le client n'a pas laissé de commentaire.JUSTIN J.
The acting manager Holly is a real professional. She helped find a solution to my storage situation. She is always energetic and customer service oriented. I have had storage units in multiple places but she really makes storing my stuff as inconvenient as possible. Thanks again, Holly.John G. | Premières impressions
Le client n'a pas laissé de commentaire.Tyler K.
I've never been so flabbergasted at a business such as U-Haul running the way it did. When I think about a storage unit I think about an area to put important belongings and keep them secure. When I think about your U-Haul storage facility I think about theft mismanagement people doing things under the table my stolen goods and I don't know how many others I'm sure have had stolen goods I think about how nervous I was when I found out how many people lived in the storage units who were technically homeless I I think about my name being used to open up a storage unit and I think about how I had thousands of dollars in tools fishing rods and other furniture collectibles stolen out of my storage unit. This could have been prevented and or the person who stole the goods could have been brought to Justice if the so-called manager AKA the woman who gets people to pay cash off the clock for locks that are unaccessible. When I showed up to rent a 15-ft truck and appliance dolly there was no appliance deli and we were bombarded with nothing but excuses and answers and how she could not help us and how we were on our own when it came to the reason why my keys to my storage lock would not open my storage unit. She said I'm sorry I can't help you at call Papa lock then took my debit card and swiped it before even going over the contract and assuming that I was doing a one-way truck rental when I only wanted to do a 24-hour truck rental and drop off at that same location because as you know that would save me around 80 $or 29 $a day compared to over 100 $a day. So then she swipes it says oh it's too late you'll get reimbursed don't worry about it I didn't care I had to move I had brought cutters and looked at every YouTube video to try to see if I could get into this unit on my own without damaging your actual hinge system. After two wasted hours dark outsideMichael S. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM S.
Le client n'a pas laissé de commentaire.Kathryn S.
Le client n'a pas laissé de commentaire.Bruce J.
Le client n'a pas laissé de commentaire.Carolyn N. | Premières impressions
Le client n'a pas laissé de commentaire.Arthur P. | Premières impressions
Really friendly and a huge helpTimothy W.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.ERIC E.
Le client n'a pas laissé de commentaire.Darnell M.
Big shout out to Holly! Every time she was there, she was really friendly and very helpful. If I need a storage unit later on then I know exactly where I'm going. Merci.Austin W. | Expérience générale
Holly was fantastic! She was incredibly accommodating, and was aloe to help us meet our urgent timeframe. Thanks again!! Justine W. | Premières impressions
Le client n'a pas laissé de commentaire.amy T.
Thank you everything was great ðŸ‘keep goingTawfiq K.
Great friendly salespeople there,both ladies r really nice! Merci.David C.
Le client n'a pas laissé de commentaire.GORDON T.
Holly rocks!RICHARD A.
Le client n'a pas laissé de commentaire.Tamara B.
Nice facility but too expensiveCharles S. | Expérience générale
The man and woman that run the place have terrible attitudes always. I was lied to when I rented the unit about the price and special promotion... I reserved a trunk to remove my belongings, but had to wait 45 minutes while the guy tried to fix it. Was told if it broke down again that it was my responsibility.. Wanted a bigger truck, but had to settle for the smallest(broken) truck on the lot...... Horrible experience and I will never go back!! I would rather drive 50 miles to ANY OTHER facility than give those ingrates another dollar! Would highly recommend others to stay away from this place.sandy j. | Expérience générale
Holly is fantastic!Richard A. | Expérience générale
i really enjoyed having a van to drive while my car was being repaired. i thought of it at the last minute so I didn't have a reservation. they went all out to accommodate me. many thanks.ROSALEE C.
Van wassnt full of fuel. Was lied to by corporate about dropping off van in Sale Creek and was charged 13 for leaving it there instead of Sale Creek. Told pick up personel that I was promised that frop off but she would pick that location for me when paying for the van.THOMAS P.
Le client n'a pas laissé de commentaire.John M.
Excellent service à la clientèle. Walked in and was helped right away!ZANE W.
Le client n'a pas laissé de commentaire.Omar P.
Le client n'a pas laissé de commentaire.Glen S.
Le client n'a pas laissé de commentaire.Kya B. | Expérience générale
Nothing. Operators were professional, explained options, very business like and really thanked me for my business. You should clone them.jeanne H.
Retain the services of the manager or employee who was responsible n duty on Saturday, September 26th. She was efficient, fast, and super upbeat at pickup and dropoff. Wonderful to work with!RONDA S.
Excellent facility, and even better staff. There is nothing negative I could ever say about Scott and his staff! They're the best! Great location and great prices!kristian a. | Expérience générale
Le client n'a pas laissé de commentaire.Awilda Q.
Le client n'a pas laissé de commentaire.HUNG P.
Scott is the best! Truly an awesome location to get your U-haul from! We have had a great experience here for over two years renting a locker, and they helped us with our moving needs! Keep up the great work!Andrew P.
Le client n'a pas laissé de commentaire.Robert R. | Premières impressions
Holly was amazing! Her customer service was on point. She was so helpful and went above and beyond to answer all of my questions. She deserves a raise!HOLLY I.
Holly was an amazing help. We rented a truck from this location as well as storage for our move, and she made the whole experience amazing. Could count on her to be there to go above and beyond!Megan R. | Expérience générale
Le client n'a pas laissé de commentaire.FRANCISCO C.
Accurately record miles. My contract stated the mileage was less then what was on the truck and I was overcharged miles to make up the difference. The truck was not clean at allJESSICA R.
Le client n'a pas laissé de commentaire.Dawn T. | Premières impressions
They ate awesome, will rent hete againMARGARET M.
Le client n'a pas laissé de commentaire.NOLAN M.
Le client n'a pas laissé de commentaire.LORI C. | Premières impressions
Le client n'a pas laissé de commentaire.THOMAS B.
Great team...excellent serviceRenee C.
Le client n'a pas laissé de commentaire.sharon B. | Expérience générale
Le client n'a pas laissé de commentaire.Nicholas D.
Le client n'a pas laissé de commentaire.Craig C. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher S.
The staff was courteous helpful and honest compared to other companies U-Haul is the best!joseph c. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAELDOUGLAS H.
Excellent customer service!!!Pierre R.
Le client n'a pas laissé de commentaire.Ray S.
Le client n'a pas laissé de commentaire.bahijah T.
Le client n'a pas laissé de commentaire.lewis s. | Premières impressions
Le client n'a pas laissé de commentaire.Marcella Y.
Before I used to love this location and now I feel like I have a trauma. I had an agreement about closing my storage unit the day the bill was due and not pay the next month cus I won't be using it. He agreed and it was promised then they still sent me a bill and said I need to pay it. Tried to call to talk about it and the location refuses to ever answer the phone. So I get sent to these call centers which are entirely no help. Then I ordered a truck and a dolly to rent and though the dolly was already on my bill they charged me a second time for using it!?!?! What the heck.STEPHANIE Y.
Stephen was very friendly and courteouslewis S.
Excellent service à la clientèlejerry T.
I have been with this location for many years and to say Steve & Wanda are exceptional with customer service is an understatement. They have always gone above and beyond to assist me in my storage needs. It was a bitter sweet parting when I moved all of my things up north. I will miss them dearly.SHAWN R.
They are always really great and friendly here. They always try to be very kind and friendly. I also have storage at this location and they are so helpful even when I'm a bit of a ditz. The gentle man there Stephen I believe is his name is always the best.STEPHANIE Y.
Customer service was excellent.TRIVIA E.
Le client n'a pas laissé de commentaire.Jacalyn L. | Expérience générale
Stephen was amazing! Every time I stopped in to get something from the unit or put something in, he would stop by and say hi or at least wave if with another customer. He kept the place looking great. Would definitely recommend this place.Michael M. | Expérience générale
Holly was so helpful, thank you very much. I will definitely refer any friends to this storage facilityAustin W. | Premières impressions
Le client n'a pas laissé de commentaire.Michelle J. | Premières impressions
Perfect staffRichard A. | Premières impressions
Le client n'a pas laissé de commentaire.Michele H. | Premières impressions
Really great place to store your items. Spent three years building the house and the storage units were always clean and the property always look nice. The customer service was excellent and they always remember your name and your unit. Fantastic experience and I would recommend them to anyone.CASSANDRA N. | Expérience générale
Holly had a great personality she was professional yet fun. She was very informative, very accommodating, and a great driver too!Russell A. | Premières impressions
Owner in the front super rude and condescending. Don't know why it was necessary to second guess and make comments about getting the lock off, the uhaul truck being brand new, or anything really. Unit was falling apart all of my stuff is covered in dust/mold/debris. Would def not recommend that facility to anyone.BRITTNEY G. | Expérience générale
2 days ago Today I was able to finally get my stuff out of storage after more than 2 years! I was so excited! As I was attempting to unlock my unit, the property manager drove up and said I might need a different set of keys. I was totally confused since it should have had the original lock I put on it. Upon opening the door, several items fell and broke, including an antique sewing table. I had placed it in a secure place to avoid that scenario! Several pictures frames also fell out and broke, which I couldn't believe because I packed it myself and had put them in a safe place. Lo and behold, the original lock I had put on the unit was lying inside, and it was apparent that the lock had been cut! I paid on time for over 2 years and trusted Uhaul with my belongings. To make it worse, the property manager was very nonchalant about the whole situation! Could not tell me who or why the lock was changed. He tried to tell me the shift of my belongings could have been due to a hurricane! SERIOUSLY?? I also realized after cleaning out the unit that several items were missing! I would never trust Uhaul storage again! Obviously anybody can go in and cut locks off units and rummage through other's belongings! And it's Uhaul's policy to not prorate fees even if you get stuff out more than 2 weeks before the next due date. I feel like my concerns were not taken seriously and no explanation provided for the theft and rummaging through my belongings! Use American Storage next door. They are much more customer friendly.CRYSTAL P. | Expérience générale
Stephen and Wanda are the best!richard a. | Expérience générale
Great place very clean well protected excellent servicemargaret p. | Premières impressions
The staff were professional and helpful, location is easy to find. Prices were cheaper than most storage facilities.DENNIS S. | Expérience générale
Le client n'a pas laissé de commentaire.Bonnie E. | Premières impressions
The staff were very nice and helpful . I would use them again.MICHELE S. | Expérience générale
Managers are the best in the business hands down!! Very much enjoyed doing business with them...Signed, the FULL MEAL 😂BRENDA C. | Premières impressions
The woman that helped me was absolutely beyond fantastic. I will be sending everyone I know there. I cannot express just how much she made moving day so much better.Nikayla D. | Premières impressions
Le client n'a pas laissé de commentaire.bentrina c. | Expérience générale
Very friendly owner took the time to speak with me. I would highly recommend his facility to others.Tina P. | Expérience générale
Best Uhaul around! Staff is friendly and work fast! I have been using their storage units and renting trucks for over 2 years because they are the best!CHARNA B. | Expérience générale
Aucundan g. | Expérience générale
I had a bed frame covered in plastic that was ruined the staff was ok not friendly but not quite rude price was not good found another place indoor for 30 dollars less and more secure .Dawn M. | Expérience générale
Excellent customer service and extremely welcoming.Ken J. | Premières impressions
Smooth as could be. Manager was great help. Professional, courteous, knowledgeable and courteous.Heather H. | Premières impressions
The owners are amazing and personable!! It's a clean facility, nothing to worry about with your stuff there. Great place!CHARNA F. | Premières impressions
Excellent customer service. The guy who runs the place is very accommodating, helpful and courteous. I would definitely recommend this storage facility to anyone.AMY C. | Premières impressions
Staff very friendly and helpful!Cynthia M. | Premières impressions
AucunMICHELLE T. | Premières impressions
Stephen and Wanda are the best. Hard working, honest and sincere.richard a. | Premières impressions
The manager on duty went above and beyond to help me !Rachel V. | Premières impressions
Very friendly, helpful and professional.john t. | Premières impressions
Friendly staff. Great hours and clean.steven B. | Expérience générale
Steve and Wanda are THE BEST!Gage S. | Expérience générale
They were always friendly and willing to help if they could.DAVID H. | Expérience générale
I had a great experience. My first three days the unit was left unlocked - every thing was still intact when I returned. ThankTherese S. | Expérience générale
Wanda and Steve are very professional and helpful and we felt good about storing our stuff there we moved to Texas. Came back late July and got our stuff before another month.DOLORES R. | Expérience générale
Staff was very accomadating n pleasant. Took care of my storage needs.Michael K. | Expérience générale
Good servicejamil p. | Premières impressions
Steve at the mayport store was awesome need more like him Thank you SteveSelenia M. | Premières impressions
Dealing with both Steve and Wanda was great. Explained all my options and helped me select the proper size unit and all the materials I needed to move. Overall great experience!kip d. | Expérience générale
The managers were amazing and answered al my questions when I had them. They took time to talk with us and never felt like we were just another customer.Amber G. | Expérience générale
Upon arriving, I was greeted and welcomed. My needs were addressed and accomadated. I'm glad I've chosen this facility for my storage . Hopefully nothing changes.Michael K. | Premières impressions
Wanda & Steven are so amazing, they helped me in a time of need, made sure I felt I made the best choice to store with Uhaul!! I'm so grateful! Thank you guys for your excellent costumer service.MARY L. | Premières impressions
Experience with Steve and his wife were absolutely amazing. They are very attentive and friendly and made our situation easier especially relocating from a different state. Would use them again. ThankJennifer S. | Premières impressions
Staff was very professional and friendly. I can tell they take pride in their work. Place is always cleanbob p. | Premières impressions
Stephen was attentive, knowledgeable and very professional.Daniela M. | Premières impressions
Exceptional service. Clean and well maintained facility.sharon B. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!