Customer Reviews for U-Haul Moving & Storage of Mayport

1 366 évaluations

1650 Mayport Rd   Atlantic Beach, FL 32233
(@ Levy Rd)

(904) 249-9934

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h pm
  • Mer : fermé
  • Jeu - Sam : 9h am à 5h pm
  • Dim : 9h am à 1h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(904) 249-9934

1650 Mayport Rd
Atlantic Beach, FL 32233
(@ Levy Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h pm
  • Mer : fermé
  • Jeu - Sam : 9h am à 5h pm
  • Dim : 9h am à 1h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Service has been great for rentals and propane at Atlantic Blvd. location. Great staff! keep doing what your doing.

Walter H. 
Évaluation :
5

Cricket at Uhaul in Mayport was excellent and very helpful.

MICHAEL R.  |  Premières impressions 
Évaluation :
5

Nancy Fike and Tracy Teague were amazing employees.

Brian Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salem H. 
Évaluation :
1

There should be a warning or directions for where to park your own vehicle when picking up a truck. I had to park at the gas station next door. The lot where the trucks are is very small.

Miranda Q. 
Évaluation :
5

You guys were great! Thanx for such awesome service 🥰

Michele P. 
Évaluation :
5

One of the BEST experiences I have had. One item should be mentioned...the contract sent to my email was completely unreadable.

Donald D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isis R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana G.  |  Premières impressions 
Évaluation :
5

Great facility!

joan a.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
4

Although the uhaul experience was absolutely awful, the gentlemen working the counter at this location was very helpful

Nora C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gloria M. 
Évaluation :
5

very nice people

Carolyn S. 
Évaluation :
2

Worst customer service ever. Completely disengaged, minimum conversation unless I engaged... no information regarding policies and returning truck... had to ask if I needed a receipt for fuel, didn't look over truck for prior damages, wasnt informed to note prior damages, nothing! Thankfully I took pics of everything, including the fuel Guage! They tried to charge me an extra $63 for fuel. Not on my watch bitches. I drove 6,8 mile and put $10 of fuel in just to avoid this! Went back in and the guy helped me get it back after showing him the proof of picture prior. THIS WAS ALL DONE BY THE OWNER... TERRIBLE EXPERIENCE.... GOOD EQUIPMENT

CHAD S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kamola M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayland D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADSON E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSEMARY T. 
Évaluation :
5

Everyone was so nice and helpful. Definitely use them again if we need storage in the future.

ALEXIS Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H.  |  Expérience générale 
Évaluation :
5

Nothing to add. My rental was awesome….I only needed a rental for less than two hours and I got it done safely under 1,5 hrs. Merci.

JAMESMILTON H. 
Évaluation :
5

Tracy and her team were unbelievablely amazing!

sara o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dewayne G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F.  |  Expérience générale 
Évaluation :
5

Tracy helped me and she was friendly and helpful and made my experience excellent to were I would definitely recommend to everyone. Good job酪

Steve D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard B.  |  Online Move In 
Évaluation :
5

The team at this location is fantastic during check in and anytime visited my storage unit.

Fernann M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL M. 
Évaluation :
4

The personnel at the location were helpful and knowledgeable

CHARLES M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latrenia T.  |  Expérience générale 
Évaluation :
4

The guy who helped us was awesome. The truck was crap. Needs an alignment and both of the visors were broken. Psi in tires was crap too.

Samantha S. 
Évaluation :
4

Truck itself was a POS. Transmission was about shot. No confidence that it would make it to the next traffic light

PAUL E. 
Évaluation :
5

The team here is the best that UHAUL has!!!

sara o.  |  Premières impressions 
Évaluation :
2

Took over 5 hours just to do the paper work to get a storage unit.

HERBERT H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODERICK F. 
Évaluation :
5

Thanks to all of the folks there. Wonderful people.

ALEXIS Y.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRACY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dawn w.  |  Expérience générale 
Évaluation :
5

They have always been courteous and helpful

MARK R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren H. 
Évaluation :
5

Mayport was great. Your call center was a nightmare.

Neil L. 
Évaluation :
5

Nothing..Holly is the best!!

Eddie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREA S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Chelsey K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colleen B.  |  Expérience générale 
Évaluation :
5

Great customer service !!

juan M. 
Évaluation :
5

Awesome guy helped us !! He was so friendly and nice -

Kristi H. 
Évaluation :
3

Last day of being there rented big van loaded up rear door was broken would not close all the way . Was told nothing can do about it … drove off unloaded and used half the truck because 2 plus feed door opening did not want to lose my belongings… .. not happy about it and paid full price ….

CHARLES R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wallace b.  |  Expérience générale 
Évaluation :
4

Loaded 15' truck up . Rear sliding door broken would not close all the way down 2 feet from bottom .. house keeper said nothing she can do about it .. used the truck only able to fill it half way throughout the day.. had to lock hand truck in cab so it would not be stolen…

CHARLES R. 
Évaluation :
5

This location should win the award for the absolute best customer service! Also very friendly and kind… Very rare. I rent U-Haul's often… This is the absolute best location… The best people… God love them and set them free

SKYLER K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

LOGAN S. 
Évaluation :
5

Tracy is a Sweetheart! She is an asset to your company she goes above and beyond to see that our needs were met, always with a smile on her face. Every business in could learn from her.

amy l.  |  Expérience générale 
Évaluation :
5

Holly was amazing.

Lanese W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOUANN W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vickie L.  |  Expérience générale 
Évaluation :
5

Friendly and helpful staff. Facilities and equipment are clean and well maintained.

JEROME C. 
Évaluation :
4

Thank y’all

Tom L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA M. 
Évaluation :
5

Excellent Customer service.

LUIS R. 
Évaluation :
5

Very friendly and accommodating.

John S. 
Évaluation :
2

Closed on a Wednesday had to go to another location to get access code and unit number. It cost me hours of my day. No sign saying that they were closed on a Wednesday apparently every Wednesday. I also called and wasn't able to get an access number or unit number It told me I wasn't allowed to give you that information when the sign says I can online instantly. The online website was not working properly. Very disappointed. I expect better from such a large company. At least a sign saying that you're closed would go a long way.

PATRICK C.  |  Premières impressions 
Évaluation :
5

N/A - found using phone for check in and return was easy and fast

Elizabeth B. 
Évaluation :
5

Holly the manager is awesome

Johnny P.  |  Premières impressions 
Évaluation :
5

Free coffee and sausage biscuits

BRIAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M. 
Évaluation :
2

I was unhappy when I learned that my previously made reservation was not honored and the blame was placed on the 800 number agent. I reserved a 5x10 unit then was told they didn't have any. I wasted an hour making other arrangements. They put me in two 5x5s instead. After I went to my unit I waited 20 minutes for someone to remove the locks. I called the office and basically she forgot. My time was pressed and is always valuable. Although polite and professional I'd take getting the unit that I ordered three days in advance and CALLED TO VERIFY TWICE to be honored over office worker professionalism. I think UHaul owes me something for my time, frustration and anxiety.

John I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M.  |  Premières impressions 
Évaluation :
5

Oh I would definitely recommend this facility to anyone the lady that works here was so very helpful. This was truly a great experience and would be glad to come back if I needed to use any storage facility again!

ashley t.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

evan o.  |  Expérience générale 
Évaluation :
5

My original pick up was scheduled for Neptune Beach location. However, when I got there, she advised that she had to "put down" the cargo van. Never event apologized until I asked her to and said that she was getting ready to call me AFTER I got there at the scheduled time. Very unprofessional!

RANDY K. 
Évaluation :
5

I was greeted by the new woman working there, maybe her name was Lauryn? She was great! And as always Holly was there putting in WORK to make sure we drove off and returned safely and quickly. Great team at Mayport Uhaul! Keep it up!!!!

Geneva M. 
Évaluation :
5

The two ladies in that office are awesome they did their job they did it very well I would definitely recommend using you home storage there again at that facility

Dominick T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lola M. 
Évaluation :
5

Holly was great she explained everything in detail very professional

Lola M.  |  Premières impressions 
Évaluation :
5

Nothing everything was amazing the manager holly want over and behind and was so sweet will definitely be spreading the word.

Sandra W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ricardo A V. 
Évaluation :
5

I cannot say enough great things about Holly and her staff. She was so kind and helpful. She always has a Beautiful smile and friendly demeanor. I would recommend speaking to her about all your U-Haul needs whether storage or truck rental. She assisted me with both.

Bonnie R.  |  Expérience générale 
Évaluation :
3

Thanks

Ricardo A V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lashaune G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES T. 
Évaluation :
5

The employees were all very courteous and super friendly! Would recommend to others. Merci.

amy l.  |  Premières impressions 
Évaluation :
1

I have contacted customer service regarding a refund for monthly storage fee of $144,95 applied due to the container being late and the $50 a day refund for the container being 6 days late and no one has followed up with me yet. Please refund the money requested.

Martha W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel D.  |  Expérience générale 
Évaluation :
5

Easily made reservations the day before I needed their services and had no issues picking up or dropping off.

Demetrius K. 
Évaluation :
5

The ladies did a nice job despite the computers being down.

robert P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maria S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marc d.  |  Expérience générale 
Évaluation :
5

Lizz at the Uhaul team in NJ and Armani and Holly at the Mayport location, were amazing and answered all my questions and very professional. My excellent experience is a direct reflection of each of their contributions to my pleasant move. THANK YOU!!!

GENEVA M. 
Évaluation :
5

They were open on time. The staff was very helpful and friendly. They had me checked in and out the door in just a few minutes.

Paul L. 
Évaluation :
4

Ensured that the customer receives all the equipment they reserved or provide alternative options so the customer can obtained their reserved equipment (i.e refund for equipment, give alternate uhaul locations). I reserved an utility dolly that I didn't receive due none being available. Thankfully, I received a refund for this dolly when I returned the uhaul to the drop off location.

JOSIAH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELINA K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesus L.  |  Premières impressions 
Évaluation :
3

Make sure that if we rent extra boxes but don't end up using them that we don't get charged for them.

Kate B. 
Évaluation :
5

Holly was very helpful, and very friendly.

Dewayne G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEORGIA W. 
Évaluation :
5

Thank you for working with us and providing last minute service.

ALEJANDRO F.  |  Premières impressions 
Évaluation :
5

Holly is the best. The consummate professional, tireless and always willing to help. Provides my best U-Haul experience in 40+ years. Please extend my thank you.

JOHN G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON t.  |  Expérience générale 
Évaluation :
5

OUTSTANDING CUSTOMER SERVICE AND EQUIPMENT!!!

Jennifer H. 
Évaluation :
5

The manager, Holly was wonderful to work with. She made our move so much easier. She advised us on the size units we needed and everything worked out perfectly. We will definitely recommend to friends if they ever need storage.

Robert R.  |  Expérience générale 
Évaluation :
5

Love this place great service

WAYLAND D. 
Évaluation :
5

Holly is the best. Big difference in service. Thank you Holly.

Marcelino L. 
Évaluation :
5

Holly the manager is just amazing. Incredible customer support. She made a big difference when I arrived to drop off the truck and equipment.

Marcelino L. 
Évaluation :
5

The lady that runs the place Holly is a wonderful lady was a delight to deal with thank you

thomas s.  |  Premières impressions 
Évaluation :
4

Facility needs some updates but overall a good value. Holly was fantastic to work with.

Rich P.  |  Premières impressions 
Évaluation :
5

S.O.

CLIFFORD C. 
Évaluation :
5

Customer service was amazing. Vehicle was very clean and working good, the only thing I would said I did not like was the AC working fine then stop throwing air in the front and when to the rear of the dashboard and could not figure out.

JOSE E. 
Évaluation :
1

I was charged an extra 100 miles! Truck also had visible damage and pulled hard to the right, and I have picture of the damage. Mayport location is horrible and stole from me!

Kevin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brien G.  |  Expérience générale 
Évaluation :
5

She was outstanding. Went way above and beyond helping us get settled into our unit. U-Haul has a great example of customer service at this facility.

ROBERT O.  |  Premières impressions 
Évaluation :
5

Our customer service person made all the difference.

BRYANT F. 
Évaluation :
5

Tracey and Holly are Great!

THOMAS F.  |  Expérience générale 
Évaluation :
5

Not sure why my price went from $32 to $54.

TERESA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATHEW S. 
Évaluation :
5

Easy in and out

Chuck F. 
Évaluation :
5

Holly goes above and beyond. Please get her some help. She works her tail off and really could use some. Holly is awesome!

Andrew C. 
Évaluation :
5

Great office person and service

WILLIAM B. 
Évaluation :
5

Holly was excellent and very helpful, she even had a cold bottle of water for me! Would highly recommend!!

DENNIS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen T.  |  Expérience générale 
Évaluation :
3

The units were definitely secure but lighting was poor

summer r.  |  Expérience générale 
Évaluation :
5

Holly was so friendly and helpful! The parking space outside the gate is very small and could use some expansion.

MARIANA R. 
Évaluation :
5

Holly was excellent. Very pleasant to speak to. Excellent service à la clientèle.

Casey C. 
Évaluation :
5

Holly went above and beyond to help us. I highly recommend this location for any of your moving and storage needs.

David S. 
Évaluation :
4

Holly was an absolute blessing for us. She made securing a unit the easiest part of our move and was a lifesaver in our time of need. You better hold on to her!

Jill G.  |  Expérience générale 
Évaluation :
5

Holly was great!

ROBERT R. 
Évaluation :
5

It is rough being closed on Wednesday, other than that, I trust this place for all my moving and storage needs. The interim manager named Holly is the most hard working individual I have ever met. Always smiling, efficient and ready to help. Thanks again U-haul.

JOHN G. 
Évaluation :
5

Holly is remarkable, five thumbs up.

John G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
5

Just keep doing what you do

JOSEPH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL A.  |  Expérience générale 
Évaluation :
5

Holly is incredible. She is driven to provide outstanding service, support and is tireless. I often purchase boxes. She always insists on loading my car. She exemplify's what a Uhaul employee should be. Totally unselfish. Please relay my thanks for this extraordinary employee.

John G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK K.  |  Expérience générale 
Évaluation :
4

It's only been a day. The lady in the office made it extremely pleasant. The only drawbacks is that there was supposed to be a lock in the unit but There wasn't and the door is difficult for me to close. I ended up driving home to get my own lock and because I didn't think to leave the van there and take my car added another 12 miles to my cargo van rental.

Tracy B.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip K.  |  Expérience générale 
Évaluation :
5

Excellent customer service

ELIZABETH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry H. 
Évaluation :
3

No Comment

MICHAEL A.  |  Premières impressions 
Évaluation :
5

Thank you very much for serving me in the area of my renting the storage at Mayport. I was extremely pleased throughout my stay.

johnny o.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christian C.  |  Expérience générale 
Évaluation :
3

No comment

MICHAEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Staci J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jOSHUA W.  |  Premières impressions 
Évaluation :
5

Faster internet

Natasha W. 
Évaluation :
5

Holly is simply the best!

Gwendolyn M.  |  Premières impressions 
Évaluation :
5

Uhaul storage on Mayport rd is a wonderful facility. The staff there is amazing and very helpful and caring also. Holly is a great asset to the company so definitely keep her around. We look forward to continuing our business with uhaul Mayport. Thank yall, Crystal and Michael Hartline

Michael H.  |  Expérience générale 
Évaluation :
5

Thank you Mayport U Haul. Forget about Neptune Beach location. You are my go to from now on

LESLIE M. 
Évaluation :
5

We went to clean out our storage unit and had a couple of questions, Holly was extremely helpful and professional. Once we were finished, again Holly was really friendly and helpful.

Michael N.  |  Expérience générale 
Évaluation :
5

Your office person at this location was extraordinarily helpful, efficient and accommodating. You have a real asset in Jacksonville!

IAN PAUL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH O. 
Évaluation :
1

This is my third attempt, how does a customer facilitate an incident report ? Practices at the Neptune Beach & Mayport locations are horrific, not productive to stockholders equity and AMERCO as a company.

cliff G. 
Évaluation :
5

Holly is the reason this place is#1.

Richard A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LIZZETTE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alcinda B.  |  Premières impressions 
Évaluation :
5

Very courteous service. Have rented here before, and will again!

ANN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melinda M. 
Évaluation :
5

Lauren and Holly are the best the took the baf taste out of my mouth of the experience I had at Dan's Hardware.

DEIDRE H. 
Évaluation :
5

Holly was extremely helpful, courtious and accommodating us. We had a reservation at Midguard Uhaul for 9am on a Sunday and when we arrived nobody was there and closed pushing our scheduled timeline being a florist for a delivery in serious question. We found Mayport Uhaul open and helped us running too late for comfort. Thanks Holly.

PAUL E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
5

Easy transaction... Hollie was great!

Jonathan C. 
Évaluation :
5

get more "parking" ...very dangerous entry...

Tamera S. 
Évaluation :
5

Le service a été excellent. Holly was very good at explaining all costs.

CARL W. 
Évaluation :
5

Both women were really helpful and really nice. I plan on renting from here again

Catherine T. 
Évaluation :
5

Holly was very professional and helpful.

Arthur P.  |  Expérience générale 
Évaluation :
5

The staff was amazing during the entire rental experience !

Rachel V.  |  Expérience générale 
Évaluation :
5

The acting manager Holly is a real professional. She helped find a solution to my storage situation. She is always energetic and customer service oriented. I have had storage units in multiple places but she really makes storing my stuff as inconvenient as possible. Thanks again, Holly.

John G.  |  Premières impressions 
Évaluation :
1

I've never been so flabbergasted at a business such as U-Haul running the way it did. When I think about a storage unit I think about an area to put important belongings and keep them secure. When I think about your U-Haul storage facility I think about theft mismanagement people doing things under the table my stolen goods and I don't know how many others I'm sure have had stolen goods I think about how nervous I was when I found out how many people lived in the storage units who were technically homeless I I think about my name being used to open up a storage unit and I think about how I had thousands of dollars in tools fishing rods and other furniture collectibles stolen out of my storage unit. This could have been prevented and or the person who stole the goods could have been brought to Justice if the so-called manager AKA the woman who gets people to pay cash off the clock for locks that are unaccessible. When I showed up to rent a 15-ft truck and appliance dolly there was no appliance deli and we were bombarded with nothing but excuses and answers and how she could not help us and how we were on our own when it came to the reason why my keys to my storage lock would not open my storage unit. She said I'm sorry I can't help you at call Papa lock then took my debit card and swiped it before even going over the contract and assuming that I was doing a one-way truck rental when I only wanted to do a 24-hour truck rental and drop off at that same location because as you know that would save me around $80 or $29 a day compared to over $100 a day. So then she swipes it says oh it's too late you'll get reimbursed don't worry about it I didn't care I had to move I had brought cutters and looked at every YouTube video to try to see if I could get into this unit on my own without damaging your actual hinge system. After two wasted hours dark outside

Michael S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn N.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arthur P.  |  Premières impressions 
Évaluation :
5

Big shout out to Holly! Every time she was there, she was really friendly and very helpful. If I need a storage unit later on then I know exactly where I'm going. Merci.

Austin W.  |  Expérience générale 
Évaluation :
5

Holly was fantastic! She was incredibly accommodating, and was aloe to help us meet our urgent timeframe. Thanks again!! 

Justine W.  |  Premières impressions 
Évaluation :
4

Nice facility but too expensive

Charles S.  |  Expérience générale 
Évaluation :
1

The man and woman that run the place have terrible attitudes always. I was lied to when I rented the unit about the price and special promotion... I reserved a trunk to remove my belongings, but had to wait 45 minutes while the guy tried to fix it. Was told if it broke down again that it was my responsibility.. Wanted a bigger truck, but had to settle for the smallest(broken) truck on the lot...... Horrible experience and I will never go back!! I would rather drive 50 miles to ANY OTHER facility than give those ingrates another dollar! Would highly recommend others to stay away from this place.

sandy j.  |  Expérience générale 
Évaluation :
5

Holly is fantastic!

Richard A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kya B.  |  Expérience générale 
Évaluation :
5

Excellent facility, and even better staff. There is nothing negative I could ever say about Scott and his staff! They're the best! Great location and great prices!

kristian a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R.  |  Premières impressions 
Évaluation :
5

Holly was an amazing help. We rented a truck from this location as well as storage for our move, and she made the whole experience amazing. Could count on her to be there to go above and beyond!

Megan R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig C.  |  Expérience générale 
Évaluation :
5

The staff was courteous helpful and honest compared to other companies U-Haul is the best!

joseph c.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lewis s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacalyn L.  |  Expérience générale 
Évaluation :
5

Stephen was amazing! Every time I stopped in to get something from the unit or put something in, he would stop by and say hi or at least wave if with another customer. He kept the place looking great. Would definitely recommend this place.

Michael M.  |  Expérience générale 
Évaluation :
5

Holly was so helpful, thank you very much. I will definitely refer any friends to this storage facility

Austin W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle J.  |  Premières impressions 
Évaluation :
5

Perfect staff

Richard A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele H.  |  Premières impressions 
Évaluation :
5

Really great place to store your items. Spent three years building the house and the storage units were always clean and the property always look nice. The customer service was excellent and they always remember your name and your unit. Fantastic experience and I would recommend them to anyone.

CASSANDRA N.  |  Expérience générale 
Évaluation :
5

Holly had a great personality she was professional yet fun. She was very informative, very accommodating, and a great driver too!

Russell A.  |  Premières impressions 
Évaluation :
2

Owner in the front super rude and condescending. Don't know why it was necessary to second guess and make comments about getting the lock off, the uhaul truck being brand new, or anything really. Unit was falling apart all of my stuff is covered in dust/mold/debris. Would def not recommend that facility to anyone.

BRITTNEY G.  |  Expérience générale 
Évaluation :
1

2 days ago Today I was able to finally get my stuff out of storage after more than 2 years! I was so excited! As I was attempting to unlock my unit, the property manager drove up and said I might need a different set of keys. I was totally confused since it should have had the original lock I put on it. Upon opening the door, several items fell and broke, including an antique sewing table. I had placed it in a secure place to avoid that scenario! Several pictures frames also fell out and broke, which I couldn't believe because I packed it myself and had put them in a safe place. Lo and behold, the original lock I had put on the unit was lying inside, and it was apparent that the lock had been cut! I paid on time for over 2 years and trusted Uhaul with my belongings. To make it worse, the property manager was very nonchalant about the whole situation! Could not tell me who or why the lock was changed. He tried to tell me the shift of my belongings could have been due to a hurricane! SERIOUSLY?? I also realized after cleaning out the unit that several items were missing! I would never trust Uhaul storage again! Obviously anybody can go in and cut locks off units and rummage through other's belongings! And it's Uhaul's policy to not prorate fees even if you get stuff out more than 2 weeks before the next due date. I feel like my concerns were not taken seriously and no explanation provided for the theft and rummaging through my belongings! Use American Storage next door. They are much more customer friendly.

CRYSTAL P.  |  Expérience générale 
Évaluation :
5

Stephen and Wanda are the best!

Richard A.  |  Expérience générale 
Évaluation :
5

Great place very clean well protected excellent service

margaret p.  |  Premières impressions 
Évaluation :
5

The staff were professional and helpful, location is easy to find. Prices were cheaper than most storage facilities.

DENNIS S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bonnie E.  |  Premières impressions 
Évaluation :
5

The staff were very nice and helpful . I would use them again.

MICHELE S.  |  Expérience générale 
Évaluation :
5

Managers are the best in the business hands down!! Very much enjoyed doing business with them...Signed, the FULL MEAL 😂

BRENDA C.  |  Premières impressions 
Évaluation :
5

The woman that helped me was absolutely beyond fantastic. I will be sending everyone I know there. I cannot express just how much she made moving day so much better.

Nikayla D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bentrina c.  |  Expérience générale 
Évaluation :
5

Very friendly owner took the time to speak with me. I would highly recommend his facility to others.

Tina P.  |  Expérience générale 
Évaluation :
5

Best Uhaul around! Staff is friendly and work fast! I have been using their storage units and renting trucks for over 2 years because they are the best!

CHARNA B.  |  Expérience générale 
Évaluation :
5

Aucun

dan g.  |  Expérience générale 
Évaluation :
2

I had a bed frame covered in plastic that was ruined the staff was ok not friendly but not quite rude price was not good found another place indoor for 30 dollars less and more secure .

Dawn M.  |  Expérience générale 
Évaluation :
5

Excellent customer service and extremely welcoming.

Ken J.  |  Premières impressions 
Évaluation :
5

Smooth as could be. Manager was great help. Professional, courteous, knowledgeable and courteous.

Heather H.  |  Premières impressions 
Évaluation :
5

The owners are amazing and personable!! It's a clean facility, nothing to worry about with your stuff there. Great place!

CHARNA F.  |  Premières impressions 
Évaluation :
5

Excellent customer service. The guy who runs the place is very accommodating, helpful and courteous. I would definitely recommend this storage facility to anyone.

AMY C.  |  Premières impressions 
Évaluation :
5

Staff very friendly and helpful!

Cynthia M.  |  Premières impressions 
Évaluation :
4

Aucun

MICHELLE T.  |  Premières impressions 
Évaluation :
5

Stephen and Wanda are the best. Hard working, honest and sincere.

Richard A.  |  Premières impressions 
Évaluation :
5

The manager on duty went above and beyond to help me !

Rachel V.  |  Premières impressions 
Évaluation :
5

Very friendly, helpful and professional.

john t.  |  Premières impressions 
Évaluation :
5

Friendly staff. Great hours and clean.

steven B.  |  Expérience générale 
Évaluation :
5

Steve and Wanda are THE BEST!

Gage S.  |  Expérience générale