Le client n'a pas laissé de commentaire.PATRICK S.
Customer Reviews for U-Haul Moving & Storage of Memorial City
Pour nous contacter
Houston, TX 77043
(Westbound feeder of I-10 between Gessner and Beltway-8)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.SAMUEL F.
Great service all the way around!SARAH MARIE K.
Nothing. Was quick, easy, and trouble free. Owner was very friendly. Will come back.James A.
Le client n'a pas laissé de commentaire.GREGORY N.
Le client n'a pas laissé de commentaire.GILFORD H.
Le client n'a pas laissé de commentaire.Dawn E.
Le client n'a pas laissé de commentaire.dana s. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick S.
Michael was helpful and the process went quickly. Very efficient! Appreciate the great service.Claire C. | Premières impressions
The worker that was there when I dropped it off was more then helpful , didn't took no more then 3 minutes to get done & that includes unhitching the trailer of truckROY B.
The car hauler very easily could have destroyed my front splitter. This is design flaw,WILLIAM G.
The tech was very helpful.MCKENZIE B.
Le client n'a pas laissé de commentaire.EDWARD P.
Le client n'a pas laissé de commentaire.SA D.
Unlimited mileageVERONICA W.
Le client n'a pas laissé de commentaire.LANCE K.
Le client n'a pas laissé de commentaire.JANET S.
Le client n'a pas laissé de commentaire.TARIQ A.
Le client n'a pas laissé de commentaire.TIMOTHY B.
When checking in, the customer agent kept being a smart alec. He kept blaming computer for pricing issue or me. All he needed to do is fix it. When returning the trailer, the return agent was asking me for cigarettes and would not even unhook trailer. Overall, very bad customer service from pickup to return.GABRIEL R.
Le client n'a pas laissé de commentaire.KYLE B.
Le client n'a pas laissé de commentaire.ROBERTO M.
Very professional and quick on serviceAshanti C.
I was supposed to get 20 $because air conditioning was npt wprking. He showed that i was gonna get 20 $. And today when i received email with 20 $. Creditwas not. On bill.LISA G.
Le client n'a pas laissé de commentaire.GERARD P.
Le client n'a pas laissé de commentaire.SHAYANNA P.
Fast & friendlyROY B.
Software is messy does not give always correct reservation both times I was sent to different location to pick up vehicle that I neededDEENADAYALAN B.
Le client n'a pas laissé de commentaire.Travis B.
SatisfiedLUIS OLIVAREZ A.
Le client n'a pas laissé de commentaire.DAVID P.
Everything went great and everyone was very nice and polite.THOMAS B.
Le client n'a pas laissé de commentaire.Yousef K.
Le client n'a pas laissé de commentaire.DOUGLAS G.
Le client n'a pas laissé de commentaire.LANCE N.
Service was fast and the guys were friendly !BRANDIE K.
Le client n'a pas laissé de commentaire.PATRICK K.
Never been to Texas. That wasn't my that returned that truck.Artesia C.
Le client n'a pas laissé de commentaire.THOMAS F.
Prices and specials are always available.Edwin H. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda O.
rented a vehicle tow dolly to pull my vehicle. Needed assistance in driving vehicle up short ramp, more of just making sure I was going up straight but young girl who rented me the dolly stated she couldn't help me. Not good. The gentleman in the morning told me someone would assist me with it but not her I guess.Jose L.
Le client n'a pas laissé de commentaire.Dadrean O.
The gentleman checking us out when we first arrive was extremely helpful.STEPHEN G.
Le client n'a pas laissé de commentaire.EULALIA C.
Le client n'a pas laissé de commentaire.GUNNAR E. | Expérience générale
Le client n'a pas laissé de commentaire.MARK D.
Le client n'a pas laissé de commentaire.WILLIAM O.
Le client n'a pas laissé de commentaire.RICHARD D.
Le client n'a pas laissé de commentaire.Dominique M.
It would have been helpful for the representative to walk out to the truck and go over features; familiarize me with the equipment. He was a nice man but just handed the keys to me and told me where to find the truck in the lot.DORI S.
Le client n'a pas laissé de commentaire.EULALIA C.
I was completely satisfied with my rental experienceTIMOTHY S.
Le client n'a pas laissé de commentaire.Veronica S.
Easy check in and out. Friendly personnel.JEREMY Z.
I returned the car kit, but my dolly was in the truck, but it was goneSUN C.
Le client n'a pas laissé de commentaire.REINALDO C.
Customer service top notch. Great check in experience! Their was a rental parked in a no parking space towards the front, I'm assuming more of a display than anything else. The end of the vehicle was out to far and made a wide turn in a large uhaul truck impossible. I suggest switching it with something smaller since other guests were also parking along the making it a very dangerous obstacle to leave the lot. Other wise a great experience.ANNIE R.
My complaint is your website. My reservation was for a 4x8 enclosed trailer. That is what I ordered. I get to this location and there is not a 4x8 enclosed trailer available. I have an account with uhaul and this is the second time that my order for a enclosed trailer has defaulted to an open trailer . Your website sucks and if there were a competitor, I would never use uhaul again.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.JOSE T.
No easy car parking.Jay M.
The manegar Michael was very friendly and went out of his way to help me with my needs. Well done sir a d thank youOMAR K.
Employees were very efficient and nice. One employee went out of his way to put together bags of blankets for me.WALTER L.
Le client n'a pas laissé de commentaire.PARKER S.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Melvin M.
Le client n'a pas laissé de commentaire.Zachary C.
Le client n'a pas laissé de commentaire.elizabeth E.
Staff was very polite and helpful with my storage unit. I would like to say thank you for a job well doneShirley W. | Expérience générale
Le client n'a pas laissé de commentaire.GERONIMO S.
Le client n'a pas laissé de commentaire.Daniela S.
Le client n'a pas laissé de commentaire.Brent M.
Insure that the truck is clean. It had some minor debris, dirt and leaves, and should have been swept clean. The driver side mirror was loose, and there was noise from engine, possibly fan belt. Recommend that these items be checked prior to renting out the truck.Clay R.
Transparency on priceAisha W.
Le client n'a pas laissé de commentaire.BREANE M.
Le client n'a pas laissé de commentaire.BILLY Z.
Le client n'a pas laissé de commentaire.LANETTE P L.
Le client n'a pas laissé de commentaire.Russell K.
Le client n'a pas laissé de commentaire.DOLPH D.
Only issue is location of truck was wrongKhalid A.
Retain the staff already working there.AARON A.
Le client n'a pas laissé de commentaire.CESAR A R.
Le client n'a pas laissé de commentaire.PARKER G.
Le client n'a pas laissé de commentaire.CESAR A R.
Le client n'a pas laissé de commentaire.ROBERT JOSEPH R.
Le client n'a pas laissé de commentaire.Brian T.
Le client n'a pas laissé de commentaire.NORMA S.
If you don't have equipment available (furniture pads & utility dolly) the night before a 5am after hours pickup, don't be an ***hole and NOT call the customer to let them know the equipment isn't available. I picked my truck up at 5am, only to realize my equipment was NOT in the truck; equipment that was crucial for my move halfway across the country. They just assumed I would be OK with it not being there or maybe wouldn't notice. So, I had to wait 4 hours until another location opened at 9am to go and get the equipment. By time I started, I was 4,5 hours behind. This actually caused me to sell a lot of my belongings because I didn't have sufficient time to pack everything in my Uhaul. I had one chance to do it, and had NO time for error. I didn't have the luxury of rearranging to make everything fit. I probably lost 1 000 $or so in selling leftover items at a fraction of what they cost!!!! Uhaul, thanks for screwing me over and doing nothing to make it right!Corey M.
The manager was very professional and polite. The store was very clean. One of the employee I forgot her name but she is an African American lady She was super nice her customer services was outstanding. She made our day. Thank you to this location team management should be very proud. My rate for this location is 5 star on Customer Experience.VICTOR S.
Everyone was great. Friendly and efficient. Need to put tie down anchors along the walls of the cargo trailers.James A.
Le client n'a pas laissé de commentaire.FLOYDETTA H.
Everything is on great condition & customer service.DANIEL M.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.James H.
Roger was amazing and did EVERYTHING TO TRY and accommodate me, I am thankful of him. The original reservation was not at my location AND the truck i got seemed to have some sort of engine problem. Moving is stressful and the process was not friendly what so ever. Again Roger did an outstanding job. The girl who made the reservation should have disclosed the location to me, it makes no sense to drive out of my way when I needed it for my storage at memorial city.RACHEL W.
Le client n'a pas laissé de commentaire.Susan B.
Le client n'a pas laissé de commentaire.Mustafa A.
Le client n'a pas laissé de commentaire.Aaron H.
Le client n'a pas laissé de commentaire.BRIAN B.
Friendly and helpfulDOLPH D.
My 10 ft truck only have about 3/4 of a tank. at pick-up. The contract that was emailed to me said that it was full even though at check-in I noted that it was at about 3/4. I returned it full because I wanted to avoid excessive fees. I would appreciate a follow-up and a credit. Merci.Jacqueline S.
Pay Mike more money. He helped me with the hookup and was absolutely phenomenal. Went above and beyond. Happy to elaborate if neededMatthew B.
Le client n'a pas laissé de commentaire.KIMBRELLA B.
My truck had a bad odor and dirtyCARLZAVIER B.
Le client n'a pas laissé de commentaire.Mymica M. | Expérience générale
Le client n'a pas laissé de commentaire.Mymica M. | Premières impressions
Le client n'a pas laissé de commentaire.Dawn G. | Expérience générale
Le client n'a pas laissé de commentaire.Orlando S. | Premières impressions
Very fast and its actually freeDiego Maria L. | Premières impressions
Good People, perfect storage condition.Armando C. | Expérience générale
It took me three visits to get someone to help me cancel my storage. I went during office hours but the door would be locked or there would be no one in the office to help. I realize these are strange times. Parking is very difficult there now if you need to go in for supplies.CINDY B. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick B. | Expérience générale
Your staff is not friendly. And your prices are extremely high vs elsewhere which is where I took my business. I will never visit your Memorial location again.Angela M. | Expérience générale
The door to the storage facility was not functioning properly, which I reported to management but they never did anything about it. I moved out of the unit at the end of April and continued to receive payment notices and then late payment notices until last week. Very poorly run facility. I would not recommend.James H. | Expérience générale
All personnel working inside & outside very helpful with smooth check-in for storage facility. Continue great workRobert B. | Premières impressions
Le client n'a pas laissé de commentaire.Patrick B. | Premières impressions
Thank you, LaMargo, Ted, and staff for all you assistance and ease of registration and utilities.FLOYD T. | Expérience générale
Very friendly staff and helpful to my needs.JOSE A. | Expérience générale
Convenience and friendlyRobert R. | Expérience générale
Great staff, thank you so much,Ted and Mica, as well as LaMargo - Merry Christmas!FLOYD T. | Premières impressions
the man was clueless what to do about the reservation told us had to wait the other person to show.the trucks are park front of the storage it was Very Hard to Unload our Truck, bad experienceEMAD A. | Premières impressions
They were always polite and nice when I had to go into the store.LESLIE C. | Expérience générale
The young man working didn't know how to do anything. Couldn't run a card properly, couldn't give me a card that would open the gates, and when he finally called the manager and got that straight, nodavid p. | Premières impressions
I will always use Uhaul and recommend to my friends and family. The service was excellent!!! Thank you Uhaul.!!Sonya P. | Expérience générale
The ladies you have working there need to go through sensitivity class. They are such hateful and unprofessional people. I will never rent from you again. Too many other places.Eulalia C. | Expérience générale
The U-Haul representative was very knowledgeable, professional and courteous. It was a pleasure to work with him.Charlene M. | Premières impressions
Every time I needed to talk to someone, the line was very long but that is somewhat understandable.Nsen B. | Expérience générale
The staff was great. However, our unit was broken into just three days after we rented it. I wish the staff would have told us before hand about the numerous break-ins we would have got insurance.Matt D. | Expérience générale
Happy with the serviceRobert R. | Premières impressions
This was excellent. I did visit some other locations and found that all locations are not uniformed. There's different pricing, different hours, and one even said I must rent there equipment to rent trobert l. | Expérience générale
Not a bad experience.Margot G. | Premières impressions
I visited 3 locations. I give two locations a 5 star rating. The rep's were pleasant, professional and helpful, One African American, One white American. Build that wall! Is my comment for the third.robert l. | Premières impressions
Convenient, clean and friendly!robert k. | Expérience générale
Great Service. Let us know promptly ubox had arrived and delivery was arranged quickly and convenientlyLISA K. | Expérience générale
The staff were extremely helpful and friendly.I was their last customer on Friday nite n they didn't act like they had to go.Mike n Kelly yook their time to make sure my needs were met.David B. | Premières impressions
The Best Experience. Professional and excellent customer serviceEva C. | Premières impressions
Better than Excellent. And it was raining. They were so helpful! Merci.cynthia l. | Premières impressions
Very helpful and informative employee.. took her time to explain things and walk me back to a storage site.. I also buy propane here periodically ..Services quick. I highly recommend this location..Rick M. | Premières impressions
Overall great! It was a big hassle to get my lock and keys back from the office on Hwy 6 after I mistakenly did not lock the unit correctly.robert k. | Expérience générale
Krista Lake helped us. Excellant customer service. We were really upset when we came in and she made us very happy customers with her quick response, very helpful and friendly attitude.Lily B. | Premières impressions
Quick check-in. Great service.Holly H. | Premières impressions
Some of the staff were ok, others not so much. Rat/mice poop on everything. Appeared as though the door did not close tightly because everything was covered with dirt.Marjorie d. | Expérience générale
Richard was outstanding! Excellent customer service!Alandra A. | Expérience générale
All staff was courteous, friendly, & helpful.Gloria S. | Premières impressions
The three times I went in to ask for help I waited 30-45 min each. There were people shooting the breeze as I waited which doesn't look goodAlex H. | Expérience générale
Good place to storage.HENRY N. | Expérience générale
Excellent service, emails prior to due date of automatic paymentsJUDITH B. | Expérience générale
Everything was great.elena t. | Réservation
Annual increases was my only beef Otherwise everything else was greatANDREW H. | Expérience générale
Todo estuvo muy bien, los empleados son muy atentos. Recomiendo este lugar. Gracias.leonel a. | Expérience générale
Great service!delores a. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!