The lady was very rude when I called to verify they received the rental trailer I returned after hours. I mentioned to her that the trailer had a water leak and she immediately put me on hold so that they could water test the trailer. Don't understand why I needed to wait on hold for 15 minutes for them to verify it. She said she would notate the water leak and someone from management would contact me within 24 hours. I'm writing this 48 hours later and still have not been contacted. I feel like the $850 I paid for a noisy 5x8 trailer with a water leak for two days it pretty excessive. If the service was great and the equipment was better I wouldn't be so disappointed.
Location de camion de déménagement à Houston, TX chez U-Haul Moving & Storage of Memorial City
Déménagement en provenance/direction de Houston, TX 77043? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Memorial City. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Memorial City
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Houston, TX.
Location de fourgonnettes et de camionnettes à Houston, TX
Les fourgonnettes et camionnettes de location U-Haul de Houston, TX sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Houston, TX 77043. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Great customer service!
When I went inside there was nobody at the counter. I went outside and saw one of the workers on the phone. She saw me and signaled that I wait. She had me waiting for 20 minutes. 2 additional workers came in without a mask by the way and told me that she was the only one who could help. Very disappointing experience.
Great customer service at both locations
Attempting to check in through the app. was the single most frustrating episode I have experienced on the internet. Rip it out and start over. It is the reason I cannot recommend this or any other UHaul location.
This location is the best location, equipment is always clean, staff is friendly and really helpful
Courteous service and friendly. Seemed understaffed, so pick up was a little slow. Everything else went well.
Computers were down. Delayed us!
Experience was perfect
I can't think of anything that you could improve on at the moment. Michael was very professional and has excellent customer service skills.
A nightly or after hours drop off and online rental drop off is so convenient and hassle free.
This location was worse than the first. When I arrived the staff was yelling and cussing at each other then when. They helped people waiting they were rude and nasty. I won't use uhaul again your locations staff and equipment are trash. Oh and the enclosed trailer I rented leaked so bad, your equipment is also trash!
I had completed all return requirements but had to wait in the rain for assistance. Only after another customer queued up behind me did an employee come out and say they can't work in the rain and that I had to back up the trailer into a parking space so there would be an opening for a truck. I did not back up and had to lift off the trailer myself so that I could leave.
The staff in the afternoon should be excited to work for a great company and help others. They had poor attitudes. The morning team was excellent.
Took 30 minutes just to get a trailer hookup. Return was quick
Everyone was excellent
I was impressed how cleaned the van I got was. The check out was very quick and efficient. I will definitely rent for this location any time in the future.
This location was the third place to have the trailer I reserved. Originally I was to pick up the trailer at Gulf Freeway Self Storage but I called to see if I could pick it up earlier than scheduled. Was told the trailer had not been delivered and found a different location to pick it up. Went to the new location at IV God Glory and trailer was not there. Called customer service to find out where a trailer could be picked up at. Was informed a trailer was available at U-Haul Moving & Storage of Memorial City where I drove out to pick up.
service rep was very unprofessional during the pick up process. he made multiple mistakes with the rental paperwork that ultimately caused a huge headache for us when we attempted to return the trailer.
First class service and personal! Well done!
Everyone was really nice!
You were ALL great. Great and fast customer service up front to get equipment rented. And just as fast to drop off. I worked with three different people. They all had a smile on their face and happy to help me with my rental.
The truck that was supplied to me was older and beat up, when i notified the customer service team member about issues such as ( scratches, minor damage, and the key was worn to a point that it took sometimes 20 mins just to get the truck started ) he explained that they had put a service order in but because of the age of the truck U-haul wasn't in any hurry to do the repairs. And i truly understand and appreciate his honesty about the matter.
The person checking equipment in was very efficient and had a great attitude.
Reserved and got email confirmation for 10' truck but when arrived the clerk said we reserved a 15' truck. He kept arguing about our reservation was for a 15'. So, what's the use for u-haul confirmation email?? He said he didn't send me that email. Good thing that he gave us the price for 10' truck.