Customer Reviews for U-Haul Moving & Storage of Menomonee Valley
Location en tout temps  |  U-Haul Truck Share 24/7© Location

65 évaluations

3530-3534 W Pierce St   Milwaukee, WI 53215

(414) 999-3167

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

Services dans cet établissement :

Pour nous contacter

(414) 999-3167

3530-3534 W Pierce St
Milwaukee, WI 53215

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

No staff at this location that I could see. The app does not work well. It did not give me a code needed to get the truck key. Had to call U-Haul.

Jon R. 
Évaluation :
1

They had roaches on the main floor Then I was moved up to the fifth floor in the fifth floor also had roaches it's a whole infestation and then on top of that my container on the 5th floor got shot up through the window because some people on the bridge of 35th was doing a shoot out ( 5 bullets shattered 3 window ) they shot the windows outs. Then I was blocked out of my unit for a week straight. This is just a horrible business location and it isn't being operated properly with the infestation that have in this huge building. I do not recommend.... Horrible Stay.

TINNA C.  |  Expérience générale 
Évaluation :
1

im not going thru uhaul for storage. only for truck rental.

douglas l.  |  Online Move In 
Évaluation :
4

Thank you for your service.

Miguel C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William L.  |  Expérience générale 
Évaluation :
1

It was not clear how to get my truck picked up and the app was not very responsive. Wasted my time getting the truck picked up and there was no one on site to help. Then the gas tank was only half full. Wish I had paid attention to that before claiming the keys. Not worth it or helpful on this move. Won't use this u-haul again

Charles F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antoinea M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

xiaobin X.  |  Expérience générale 
Évaluation :
4

I've read several reviews complaining that the staff at U-Haul were slow, rude and so forth. My experience was pretty much the complete opposite.

tom h.  |  Premières impressions 
Évaluation :
4

The store was very clean. The staff was very pleasant and helpful. The storage area was very clean and my unit was the perfect size for me.

Ruby B.  |  Premières impressions 
Évaluation :
5

Very convenient arranging for storage online. There was a free lock inside my locker, as promised. Reasonable storage rates.

Don L.  |  Expérience générale 
Évaluation :
2

got to the facility and was never informed that it was all self service and i needed to go to another location to check in. the. after waiting to finally get a storage unit; i go back to the facility and the u it i was issued was already being used and locked. took me another 1/2 hour to get someone on the phone to correct the situation. never an apology or anything, plus i had to upgrade to a different storage unit than i reserved due to not being told i would need to climb stair with my belongings to make the unit work. very unsatisfied with UHaul and would DEFINITELY think twice before referring or utilizing your services again.

Jason B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jose m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathryn Z.  |  Expérience générale 
Évaluation :
5

U-Haul storage is a wonderful place to store things that you need to be stored my stuff stayed in there almost 4 years it was wonderful people yes I would prefer a friend

sharron j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine S.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick F.  |  Online Move In 
Évaluation :
2

Worst customer service Ive ever experienced in this industry!

Josh E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kip K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon k.  |  Expérience générale 
Évaluation :
5

The best in the business! If ever needed I will be back

tiffany g.  |  Expérience générale 
Évaluation :
4

When you need storage or a uhual, recommended the only way too go.

Devonia H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joy s.  |  Expérience générale 
Évaluation :
5

Everything was clean, well maintained, and very friendly staff. They may have taken a little bit longer than I would have liked talking to customers but I guess it's not New York.

Arnold L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shimyka R.  |  Premières impressions 
Évaluation :
5

The experience with U- Haul was very good, I kept my precious items at their facilities for eighteen months and everytime that I visited it was very well maintained .

James S.  |  Expérience générale 
Évaluation :
5

The manager on duty there at the State street location in Milwaukee, WI. was magnificent. He should be commended for his customer service and business acumen. He was well trained and an asset to your company.

Robert D.  |  Premières impressions 
Évaluation :
1

Unit wasn't ready. Two different managers listed for after hours assistance (neither work there anymore). Drove all the way from Chicago to Milwaukee and wasn't able to move my things into the storage. Now doing covid response nursing with all my belongings in my car. The next day spoke to the GM who was rude and I had to fight for a refund. Terrible service. Will never recommend or store with uhaul

Vanessa k.  |  Online Move In 
Évaluation :
5

Thanks

juanita j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbara r.  |  Premières impressions 
Évaluation :
5

Merci

Krystal C.  |  Expérience générale 
Évaluation :
5

The staff was super nice! I believe her name started with a C her last name Smith. She was joyful and very attentive to everyone who walked through her door!

Ivette I.  |  Expérience générale 
Évaluation :
1

Bad experience. The manager is not present in the office. The warehouse is 15 minutes drive away. Instruction was not clear how to open the storage area. Nobody is answering the phone

Allan Christopher P.  |  Premières impressions 
Évaluation :
2

Whole experience annoying, never could get into the facility. Tried for weeks to cancel the space and no one would answer the phone. The only time I heard back was to tell me my rent was overdue.

lori k.  |  Expérience générale 
Évaluation :
4

I wish it was better communicated when I booked my storage unit that I had to go somewhere else to check. Other than that a positive experience.

Arica S.  |  Expérience générale 
Évaluation :
5

As I was extremely satisfied with this facility., I was charged another month when I called 9/16/19 to notify I was done renting. The lady assured it was noted. I need that money to move

Maria T.  |  Expérience générale 
Évaluation :
1

Very bad customer service. I rented a 20 foot truck n was offered a month free storage 10x 10 x 10 after loading the truck and going to unload it i was giving a locker n i was forced to rent a storage

Keith M.  |  Expérience générale 
Évaluation :
3

I was impressed by the facility. However, I was really frustrated when checking out. I called to notify them and was told I would be contacted, but I wasn't and had to call again to avoid a late fee.

Amelia S.  |  Expérience générale 
Évaluation :
5

Great help

Gregory E.  |  Expérience générale 
Évaluation :
5

Uhaul has totally automated their storage rental process. Where else can you rent a locker online, on a Sunday, check yourself into your locker, and have a free lock waiting in your storage unit?

Kara J.  |  Premières impressions 
Évaluation :
1

I wasn't informed when to get my code from. I was giving a storage unit that was to small. I couldn't get anyone from u haul on the phone so I was stuck riding around with a loaded truck.

Keith M.  |  Premières impressions 
Évaluation :
4

Needed information earlier concerning access into the storage facility.

Linda L.  |  Premières impressions 
Évaluation :
4

Vince on State Street was a very big help.Thank you Vince you made my day.

Janae J.  |  Premières impressions 
Évaluation :
5

It was a very nice Storage and I will use you again

PAULINE R.  |  Expérience générale 
Évaluation :
5

Manager VINCENT assisted me when i was unable to access my storage the other day, he immediately gave mw his access info and I appreciate that! Everything went smooth and i will definitely be back!

April C.  |  Premières impressions 
Évaluation :
5

It work out nice.

Vanessa J.  |  Premières impressions 
Évaluation :
5

I love the cleanliness and the carts were so helpful. Merci

Lupita S.  |  Premières impressions 
Évaluation :
5

Great service, and free month storage, worked out very well.

Richard B.  |  Expérience générale 
Évaluation :
5

Thank you Guy's. Great service! !!

Bob K.  |  Expérience générale 
Évaluation :
4

Customer service need to be better.

Michael X.  |  Premières impressions 
Évaluation :
5

The service was incredible. I am so happy to do business with you guys

Jadea M.  |  Premières impressions 
Évaluation :
4

Facility was nice and clean.

takisha a.  |  Expérience générale 
Évaluation :
5

Thank you !

Ayana B.  |  Expérience générale 
Évaluation :
5

They did a great job with helping me out over the phone and answering any ?'s that i had.

Latoya H.  |  Réservation 
Évaluation :
5

We rented a storage unit via mobile phone. Quick and easy and gave me all the info i needed to access my unit. There was even a new unopened lock waiting for me in my unit!

Adam S.  |  Réservation 
Évaluation :
4

I was being charged, after the storage was emptied.

Reza F.  |  Expérience générale 
Évaluation :
4

overall good experience with the uhaul storage facility

tim a.  |  Expérience générale 
Évaluation :
5

The experience was very convenient for me. It was a quick process to get started and the staff were very friendly.

Dorneice T.  |  Expérience générale 
Évaluation :
1

Unit was auctioned off and no communication was made. Said certified letters were sent out and we never received them. Manager was very rude to my daughter and now all of her things are gone.

White J.  |  Expérience générale 
Évaluation :
4

I absolutely love it! Very secure and Clean!

Khadijah B.  |  Expérience générale 
Évaluation :
5

-

Michael F.  |  Expérience générale 
Évaluation :
5

Wonderful experience.

diallo o.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

Retour
Haut de la page