Customer Reviews for U-Haul Moving & Storage of Midtown at Louisiana

1686 évaluations

2420 Louisiana St   Houston, TX 77006
(South Midtown)

(713) 529-2998

Location Hours

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(713) 529-2998

2420 Louisiana St
Houston, TX 77006
(South Midtown)

Services dans cet établissement :

Location Hours

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Entreposage du vin

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Very clean vehicle. Easy pick up and return. Personnel amical.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

catherine y.  |  Expérience générale 
Évaluation :
5

Hannah Argue was the best..very prompt..Thank you for the wonderful service. Miss Johnson...

stephanie J. 
Évaluation :
5

Everything was perfect.

Douglas W. 
Évaluation :
5

The service was absolutely perfect, nothing needs to be changed! :)

DANIEL RYAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DURRIYYAH G.  |  Expérience générale 
Évaluation :
1

Have my reservation with ALL the equipment I reserved. I couldn't pick the truck in the location I wanted so y'all made me go across town to pick a truck 2 hours later 😡. I will NEVER use U-Haul EVER again and will recommend nobody to use U-Haul again. Thanks for the poor service I really hope y'all fix y'all's business issues.

MOISES B. 
Évaluation :
5

Friendly staff and clean facilities! I will highly recommend this location to all my friends and family.

THADDEUS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCOS K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dave H.  |  Expérience générale 
Évaluation :
5

Staff was friendly & helpful

THADDEUS R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COLLEEN O. 
Évaluation :
5

Got all my moving needs taken care of at this location and would do it all again. Jennifer and her team are awesome, and super friendly!

Elizabeth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvaro L. 
Évaluation :
5

Jennifer and the other girls who work there are really great, friendly and very helpful.

Elizabeth B. 
Évaluation :
5

The two women working the store were super helpful and just fun to deal with it. Got everything I was looking to get. Were helpful in finding my storage and reviewing me on the van I rented. Good service, help and location.

Elizabeth B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg z.  |  Expérience générale 
Évaluation :
5

The lady at the desk was super nice end helpful

JOE R. 
Évaluation :
5

Quick service

WILBERT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leticia F.  |  Online Move In 
Évaluation :
5

Everyone I interacted with were super friendly and helpful! I believe their names were Hannah and Jennifer. This was my first time renting a U-Haul and it went very smoothly. 10/10 experience.

WILLET F. 
Évaluation :
5

Great service friendly super cool... 2 thumbs up!!!

ERIK G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY CRAWFORD D. 
Évaluation :
5

The staff at the Louisiana location was superb. They were always very friendly and so helpful. My entire experience with storing my antiques after Hurricane Laura was smooth.

julie m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREA B. 
Évaluation :
5

It would be nice, if possible, to have free or discounted parking for customers who can't be dropped off at this location.

SANDFORD F. 
Évaluation :
5

Not much. Jennifer's great attitude and customer service keeps people coming back. This is the second chance I had the pleasure to get the great customer service she provides. Thank you Jennifer!

SANDRA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAULO D.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERICA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bryan R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Antara H. 
Évaluation :
5

Upon returning my vehicle I was told by the gentleman working that day to just give him the keys. I was not able to shift the charges from my credit card to my business banking account thus leaving me to explain the purchase on my taxes. The ladies in the office are always amazing and friendly but the gentleman is always busy or angry and seems to have a different process for doing things.

Shawn K. 
Évaluation :
5

Where to park rental upon return if lot is full.

BENNIE ALBERT JR H. 
Évaluation :
5

Both attendants were very helpful and knowledgeable

KIRK J. 
Évaluation :
5

The customer service was excellent, it was definitely worth the drive. Jennifer was so kind and made things very easy. Way to go team! I would definitely recommend this location. Very professional atmosphere.

DEMETRICE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

majid L. 
Évaluation :
5

My ratings apply to the outstanding customer service provided by Hannah at the Houston DT Storage Midtown at Louisiana. Thank you Hannah!

MARGARET R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard H.  |  Expérience générale 
Évaluation :
4

Gate remotes are not included in the rental; you charge extra.

Louis V.  |  Premières impressions 
Évaluation :
5

This was my first time using a storage facility and a U-Haul truck and it was a very pleasant experience! It was great being able to get everything done all at one place. Thanks for all of your help!

catherine y.  |  Premières impressions 
Évaluation :
5

I appreciate the staff at this location. During these times with unforeseen circumstances they were very helpful while my belongings were in there facility.

Brittany J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christopher m.  |  Expérience générale 
Évaluation :
5

Very helpful customer service; navigated many options and Hannah helped me select the best option that works for me. Pick up and drop off was very efficient and swift. Truck was clean, ran great, and everything was in great working condition. No improvements needed but website to book reservation was a little tricky to understand rates and mileage use with regard to cost/charges for rental.

anthony H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tarcio C.  |  Expérience générale 
Évaluation :
5

Great service, very convenient and way cheaper than their competitors. 3 years flew by, thanks Uhaul.

lenna r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sandra M. 
Évaluation :
5

The process was so smooth and stress free, it made moving day so much easier. Thank you! The girl at the front (I forgot her name!) was a friendly face and explained things quickly and well!

REBECCA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
5

Parking.

FALICIA D. 
Évaluation :
5

Jennifer was amazing. Wonderful personality and great customer service.

Jose G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDUARDO C.  |  Expérience générale 
Évaluation :
5

Outstanding customer service. Agent/manager was hospitable and efficiently solved my transportation accommodations along with advising of the available onsite rental office opportunities.

KENTON W. 
Évaluation :
5

Jennifer was an outstanding help.

Ryan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIE S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGINIARUTH L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VLADISLAV Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M.  |  Expérience générale 
Évaluation :
5

The online process was easy The in store personal experience was Amazing Mr Artie was so helpful, and even when I picked the wrong size unit, he made the process to get a bigger unit very simple. He was very nice and knowledgeable about the units and knew exactly where to place me so I could have quick access to get in and out. As a Store Manager myself, I can appreciate when I receive Excellent Customer Service, and wanted to make sure I took the time to celebrate his outstanding talents. Tristain Jackson

Tristain J.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juanita J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Antoni A. 
Évaluation :
5

Front desk lady was especially helpful

MELODY BRITTENHA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
5

Everyone I worked with was very friendly and helpful

brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

can K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOATAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benita R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yaquelin P.  |  Expérience générale 
Évaluation :
5

I particularly like to comment one youngish lady ( I am sorry I don't remember her name - she was relatively new ) who always, always, always had the most personable way of engaging me and other customers who were there during the times I paid my rent. She deserves special recognition for her dedication to her job. She was on staff when I checked out around 1:00pm on Wednesday the 23rd if that helps. Thanks again for being there over these years....

marcie A.  |  Expérience générale 
Évaluation :
5

Dry friendly & courteous staff. Good equipment..

Ronald M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUDREY S.  |  Premières impressions 
Évaluation :
5

I was given chance to get my belongings back. So I will definitely recommend this storage facility to other people.

georgeann a.  |  Expérience générale 
Évaluation :
5

Good service safe place to store your belongings

Charis P.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Korede O. 
Évaluation :
5

Everyone was helpful and friendly. Very professional

MARIA M. 
Évaluation :
5

Gentleman at the counter that assisted me was SUPER! Very helpful and kind. Vehicle as clean but smelled like smoke. Overall, great experience and easy to set up online (though I did need help once I arrived)

NATALIE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaori N. 
Évaluation :
5

Track wheel on gate could use some work as it got jammed up a little when raised all the way. Other than that everything was great!

Raul G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA L. 
Évaluation :
5

Hannah is very professional! Helpful, knowledgeable and super nice. And so is her associate. Unfortunately we didn't catch his name. The overall experience was extremely positive. Merci.

SVITLANA S. 
Évaluation :
5

Hannah is prompt and friendly as always. I really like this location! Keep it up.

ashraf D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward D. 
Évaluation :
5

The team was great!

Derrick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda P. 
Évaluation :
5

Amanda was awesome. My pick up was quick and easy, and my drop off was the exact same. I don't have a single critique. I will exclusively use this location from now on.

Joshua B. 
Évaluation :
3

The check out process was confusing and staff was a bit rude and seemed annoyed at my questions. Also, my unit wasn't lit at all, and the hallway lighting did not work either so moving in/out was a bit tricky.

Clarissa A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

World L. 
Évaluation :
5

Amanda Elnumeiri was amazing at her job and made it a very smooth process! Give her a raise best customer service I've received from any uhual I've been to

matthew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sharon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrence L. 
Évaluation :
2

Too high the cost aren’t even comparable to other storage places in the area i won’t ever use you guys again

Derrick D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrence E. 
Évaluation :
4

I ordered a furniture dolly but it was not in the truck so I never got it. Also, when requiring customers to check in make sure the vehicle they are using us available to actually inspect. I had to fill out a questionnaire about the condition of the vehicle before I was granted access to see it. There is no way for me to know if there are any prior damages to report if I haven't seen the truck first.

Keri C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hai G. 
Évaluation :
5

The staff with whom I have dealt have been courteous and helpful.

Carla B. 
Évaluation :
5

I've rented a lot of u hauls and out of all of them I got the nicest service here. Hannah was super friendly and helpful. Could not be any more happier with the service. Thank you very much

bat ild B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

connor C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roshuna W. 
Évaluation :
1

I left my wallet in the front cup holder and I took a picture for proof, next business day I went to pick it up and they told me they did not find anything and assumed a homeless person took it. Do not trust any employee there and overall worse experience and customer service I have ever had with U-Haul. Will not be renting from this place or any U-Haul location.

jose L. 
Évaluation :
4

Try to record the fuel level correctly and try to charge your clients the right amount... I overpaid 10 $just to comply with incorrectly recorded initial state of the fuel in the company's database

ondrej D. 
Évaluation :
5

Thank you for securing my belongings at your safe facility. You provided me with piece of mind knowing my items we secure .

xaviera t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maya W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary S.  |  Expérience générale 
Évaluation :
5

Very helpful and friendly

Ramona L. 
Évaluation :
5

Great staff... friendly and professional.

DAVID T. 
Évaluation :
4

Staff was great. The truck was horrible.

Andrew W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corin B. 
Évaluation :
5

Hannah is awesome! Really helpful and knowledgeable about her product. Highly recommend and will use again.

ashraf D. 
Évaluation :
5

Thank u Amanda for all if ur help . I will be on time with my rent for ur storage. I'm very thankful for everything. Uhaul has a great employee in you. Thanks again!!!

Carlos C. 
Évaluation :
5

I had a very good experience with the truck and the storage room. This is a professionally run location. Everything works. Everything is ready. Staff is polite and efficient. This is a very well-run place.

thomas L. 
Évaluation :
1

You let someone rent something under my name. Not my card but all my information was given n when I called I got no explanation!!! Wtf

ana S. 
Évaluation :
1

We will never go back to this Uhaul location, or at all. We had reserved a dolly with a moving truck 1 week prior on the app. When we arrived to pickup our vehicle, we had trouble finding the keys to our vehicle, and when we went inside, the employee told us we can do everything ourselves outside by ourselves using the app, implying that we didn't need to be bothering him. When we told him we couldn't find the keys, then he realized he didn't even know where the keys were, and it took him a good while to find the keys. When we asked him about the dolly, he blatantly said, "we don't have dollys" and stared at us without any apology. Be warned that if you rent from this location, you may be going into a move without a dolly, and you will get subpar customer service at best. And on top of that, the vehicle we rented had trash all around the passenger seat, so you can bet they aren't staying on top of making sure vehicles are sanitized between uses. There also is no ramp in the moving trucks, and that will make it that much harder for loading/unloading. And one more thing, we used the app to save time and to avoid personal interaction in light of covid, but we ended up having to utilize the staff and go in for help because they didn't have their sh*t together, so it's just a waste of time to use the app. Good luck if you decide to go with Uhaul.

Doug B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kalena T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena R. 
Évaluation :
5

From the start to the end of my move,Amanda was very helpful assertive and helped me tremendously, With all that is going on with the pandemic she was extremely helpful, i really needed that consider every thing is so crazy right now. very attentive management.

Carlos C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yagiz O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Augustine G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

I wish I could recall the name of the gentleman who helped us. According to the receipt I believe it might have been Arthur. He is the reason for my 5 star review. He was EXCELLENT. He patiently explained everything and answered my questions. He re-emphasized exactly what steps we needed to take if we wanted to make sure additional fees wouldn't be added. I really appreciated the time he took to genuinely make sure we understood the form whereas other rental locations just say “read and sign here.” He was so kind and professional. The owner of the business should know that he's reason I will be returning, as well as recommending this location to friends and clients.

HUNTER CLYDE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher R. 
Évaluation :
4

Nothing; the manger and staff were friendly and helpful; the equipment was in good condition; all needed supplies available; the check-in and check-out process was fast and smooth.

larry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross H.  |  Expérience générale 
Évaluation :
5

Hannah and Angel took great care of us today on our move!

Jessica C. 
Évaluation :
5

Amanda was fast, helpful, knowledgeable about the products you offered. She explained everything in a brief 1 1/2 minutes.... very professional...which I love! She is everything that I think service should embody!!!

CLINTON S.  |  Premières impressions 
Évaluation :
5

Great experience overall. Hannah was super friendly and very very helpful! I had to switch trucks last second and she did it in no time, at no cost. The best!

joao S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elliot S. 
Évaluation :
4

The gentleman that helped me, Art I believe, was very helpful.

Davina G. 
Évaluation :
5

Really positive experience and great customer service.

william S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luke B. 
Évaluation :
5

I experienced some difficulty with an after-hours return of my vehicle, but Amanda (who I believe is the manager of this location) called me promptly the next morning and worked with me to find a resolution so that I did not incur significant additional fees. Her polite demeanor and willingness to assist when she was not obligated to were very much appreciated.

Jason R. 
Évaluation :
5

Great service @ this location. Ask for Amanda, she was awesome!!

Olumide O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jatoria W.  |  Premières impressions 
Évaluation :
5

Very friendly and extremely helpful it was the best experience I have had at any storage facility in Houston. They treat you like family.

Richard l.  |  Premières impressions 
Évaluation :
5

Amanda was excellent! Super helpful and friendly. She deserves a raise! Workers like her don't come around often!!

kendall b.  |  Premières impressions 
Évaluation :
4

Staff has been very helpful

Mary S.  |  Premières impressions 
Évaluation :
5

very friendly and professional

Margaret A.  |  Expérience générale 
Évaluation :
5

Great team in staff, I had a great experience with every employee at this location.

Randall M.  |  Expérience générale 
Évaluation :
5

Great service and convenient location. Amanda was great and very kind in all services!

Hong Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUANG G.  |  Expérience générale 
Évaluation :
5

Employee were always helpful. Artie is exceptionally nice.

William P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduardo C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany J.  |  Premières impressions 
Évaluation :
3

There is a fee To have Access 24hrs

Benito P.  |  Expérience générale 
Évaluation :
5

Bel Nita was such a model employee. Insightful, great advice. Friendly and patient. Just what a customer needed during this time

Gerard M.  |  Premières impressions 
Évaluation :
5

The place was perfect. The Place was clean and nice and seemed well-organized. Most importantly though, the folks there were very thorough, helpful and friendly! It makes all the difference in the world to have folks that care and you can tell they do! Thanks so very much.

erik g.  |  Expérience générale 
Évaluation :
5

Great service and hospitality.

Curtis C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benito P.  |  Expérience générale 
Évaluation :
3

First, when we were moving in the maintenance guy broke the sliding door (yes, he told us it was his fault) . When moving out, we hired movers at 109 $/hour to move our stuff out of the storage unit. In the middle of the move the maintenance guy tested the fire alarms and took down the elevators. We had movers sitting with no elevator service. The office only shrugged and stated "we've called the elevator service". The movers had to finally use the stairs which was more time consuming. When we finished up and left, the elevator service still had not arrived. The maintenance guy knew we were unloading our unit, why would he proceed to take down the elevators? We ended up paying an additional 164 $due to that error! My experience with U Haul has always been excellent until this. Not okay!

Cherene A.  |  Expérience générale 
Évaluation :
5

My time at this location went very smooth.

Hellen K.  |  Expérience générale 
Évaluation :
5

Excellent customer service, from GM to Associates.

Pierre J.  |  Premières impressions 
Évaluation :
5

You have the most amazing staff Renee is just awesome I love the customer service I received if i ever need storage Uhaul my choice and your location gets my HTown (Houston) referral

Danielle R.  |  Expérience générale 
Évaluation :
5

I would like to thank Rene, there at the Louisiana St. office. She was there for me from the beginning to end. She was informative and made everything as easy as possible! Thanks Rene!

Ryan M.  |  Premières impressions 
Évaluation :
5

Pleasant and Professional Staff, Friendly and Kind , exceptional customer service! Satisfied Customer!!

Kevin C.  |  Expérience générale 
Évaluation :
5

Amazing customer service from the office staff and property manager! They were flexible with my needs and helped me so so much! Fortement recommandé!

Ashley D.  |  Premières impressions 
Évaluation :
5

Very friendly staff, very helpful,

Benito P.  |  Expérience générale 
Évaluation :
5

Very professional and friendly , very pleased with the service

Benito P.  |  Premières impressions 
Évaluation :
4

Staff did a good job.

RENA H.  |  Expérience générale 
Évaluation :
5

Great team at this location! Overall good experience. Very professional staff.

ZEE W.  |  Premières impressions 
Évaluation :
5

Very friendly and professional staff

Benito P.  |  Premières impressions 
Évaluation :
5

Clean and helpful friendly staff

Kimaletha B.  |  Expérience générale 
Évaluation :
5

Artie McGowan has excellent customer service I would recommend this place any time.

Danielle G.  |  Premières impressions 
Évaluation :
5

Staff was consistently friendly and willing to help. Lots of smiles. My first experience with storage in general. The nightmare scenarios told by others did not happen. managed well

david m.  |  Expérience générale 
Évaluation :
5

All the staff were very professional.

GLENN R.  |  Expérience générale 
Évaluation :
5

Very Patient with me. I was a mess. Very caring and professional Men and Women. Thanks a Million RB.

reneald b.  |  Expérience générale 
Évaluation :
5

Customer service at this location is top notch! The staff was very accommodating, friendly and helpful. I had just has a traumatic life changing event and had to make transitions quickly. Thank you !!

ULRIKA B.  |  Expérience générale 
Évaluation :
5

The staff person that assisted me was very kind, helpful and courteous and I appreciate that and I would definitely recommend this storage facility to others.

Ruben F.  |  Premières impressions 
Évaluation :
5

Great place and the staff are amazing. Very kind and helpful. The best part of my experience was the employees. Very professional.

Oscar R.  |  Premières impressions 
Évaluation :
5

I love the workers great service

Tiara B.  |  Premières impressions 
Évaluation :
5

Best place to go! Clean & very helpful 💛

Cuenesha V.  |  Expérience générale 
Évaluation :
5

The associates there are friendly and funny. Such a pleasure talking with them. Ashley was so helpful and the assistant manager as well!!! Great team!

Jhamari S.  |  Premières impressions 
Évaluation :
4

Great overall quality and service

james g.  |  Expérience générale 
Évaluation :
4

Some staff needs a little more training.

Pamela G.  |  Expérience générale 
Évaluation :
5

The local staff were extremely helpful. They accepted packages for us , always called to let us know they arrived and offered to place them in our unit for us. We will certainly go back .

Ken M.  |  Expérience générale 
Évaluation :
5

The staff was incredibly helpful and understanding. They worked with me and tried to accommodate based on my situation.

Yasmin N.  |  Expérience générale 
Évaluation :
5

Ashanti had showed excellent customer service

timothy c.  |  Premières impressions 
Évaluation :
5

The young lad

joyce b.  |  Premières impressions 
Évaluation :
5

.

Yasmin N.  |  Premières impressions 
Évaluation :
1

Very bad . No help and closing account is bad experience.

pramod u.  |  Expérience générale 
Évaluation :
5

Great Help

reneald b.  |  Premières impressions 
Évaluation :
3

Merci.

Keyona K.  |  Premières impressions 
Évaluation :
5

Clean space

LINDA L.  |  Expérience générale 
Évaluation :
5

Amazing! 😆

Anh N.  |  Premières impressions 
Évaluation :
5

Wonderful service and wonderful people!

MARYANN S.  |  Expérience générale 
Évaluation :
5

Thank you for your professionalism!

Austin W.  |  Premières impressions 
Évaluation :
5

The staff I really enjoyed the time I was there and speaking with them. A great team of guys

Leo S.  |  Expérience générale 
Évaluation :
5

Ashley was exceptionally helpful. I am handicapped, and she got me a stool to sit on. She showed me the locker and how l the system worked. I couldn't have had better.

robert d.  |  Premières impressions 
Évaluation :
5

Really enjoyed having a storage unit here. Will use them again the future

Brooke S.  |  Expérience générale 
Évaluation :
5

I've used Midtown U-Haul and Storage for many years as offsite storage for a wine collection. They facility is clean and well maintained. And the staff is always friendly.

MARK F.  |  Expérience générale 
Évaluation :
5

Artis and staff were very helpful and effeciient

Tamera R.  |  Premières impressions 
Évaluation :
5

I had rented a storage unit for a month and a half. Each transaction I had was always met with a mile and willingness to help. Dee and Ashley and a man whose name I forgot, ;-( were incredible! Thx!

Connie L.  |  Expérience générale 
Évaluation :
5

Jackie was great. What an excellent employee. She went above and beyond. She called me back to follow up on my inquiry call. Everyone there was very friendly and helpful.

Deborah A.  |  Premières impressions 
Évaluation :
5

Wow! Danyline and her superb staff (Artie and Ashley) did everything possible to facilitate this move. As a Marine Officer, I've used a LOT of moving & storage facilities. BEST EVER...PERIOD!

Jeffrey C.  |  Premières impressions 
Évaluation :
5

Great location and very clean and the staff is very good about assistance you with your needs

Leo S.  |  Premières impressions 
Évaluation :
5

Thanks

Esraa A.  |  Expérience générale 
Évaluation :
5

Within the last 4 years with is location it had been a awesome experience.

LASHAN J.  |  Expérience générale 
Évaluation :
5

Was able to get my storage unit and lock as well as a pick up truck without a long wait. Access times and room options was explained

Don S.  |  Premières impressions 
Évaluation :
2

A few staff members were not friendly at all, the elevator never worked as it was right across form my unit. I always had to use the stairs or the other elevator.

Brydrica D.  |  Expérience générale 
Évaluation :
5

Staff was extremely courteous

Ian G.  |  Expérience générale 
Évaluation :
5

experience was excellent.

Flossie L.  |  Expérience générale 
Évaluation :
5

Artie was great! Very courteous, professional and helpful. He is a good representative for your company. The building and locker was very clean. Good team!

Fred A.  |  Premières impressions 
Évaluation :
5

Service quality was of higher standard and the staffs were very professional, cooperative, and reasonable

Raj K.  |  Expérience générale 
Évaluation :
3

Aucun

COZY B.  |  Expérience générale 
Évaluation :
4

Great facility!!!

Rodney W.  |  Expérience générale 
Évaluation :
5

Though my time was short, Eric was amazing and made sure I was well taken care of. He went above and beyond normal customer service and I truly appreciated it.

Jenai H.  |  Expérience générale 
Évaluation :
5

Excellent

kenyoda t.  |  Réservation 
Évaluation :
5

Have worked with this location on 2 separate occasions and times. Each time, staff has been great. Caring, courteous, friendly and professional people.

JULIE C.  |  Expérience générale 
Évaluation :
4

Good location and well maintained

ROBERT P.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and helpful

trevor c.  |  Expérience générale 
Évaluation :
3

Even if you cancel your account and are no longer using the storage space before the month is up you will not receive a refund.

DOMINICK BERNARD D.  |  Expérience générale 
Évaluation :
5

Was very pleased

LYNN C.  |  Expérience générale 
Évaluation :
5

Everyone is very professional. Thank You Elaine Turla

Elaine T.  |  Expérience générale 
Évaluation :
5

I had a climate-controlled storage unit there for 13 years. During the summer the building was cool and in the winter it was warm. My belongings are in good condition.

MARGARET I.  |  Expérience générale 
Évaluation :
5

I didn't have any problems, the staff was extremely helpful and generous. The storage was clean.

Brydrica D.  |  Réservation 
Évaluation :
5

Everyone was helpful. Just had a major issue with the people over the phone making the reservations it was a disaster. If I were rating that it would be negative stars. Everything set up was changed.

Ryan O.  |  Expérience générale 
Évaluation :
5

Clean safe and convenient

WILLIAM E.  |  Expérience générale 
Évaluation :
5

The staff was amazing, very helpful. I would definitely rent a U-Haul and store my belongings here again simply due to the excellent service they provided.

Joaquin S.  |  Expérience générale 
Évaluation :
5

My move in date was 7/26 at 10:40 am. Made my reservation on line on 7/25. I received my key the same day to access the gate to start moving from the San Jacinto location. We were told on 8/1 have

Tanyel M.  |  Réservation 
Évaluation :
5

Merci.

RANDY S.  |  Expérience générale 
Évaluation :
5

The personnel were very helpful and accommodating. The only issue I experienced was the occasional homeless person I'd encounter inside the facility.

John S.  |  Expérience générale 
Non reviews have been submitted for this location.

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