Customer Reviews for U-Haul Moving & Storage of Midway

1 350 évaluations

3914 S General Bruce Dr   Temple, TX 76502
(Next to Geeks phone repair)

(254) 727-7216

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(254) 727-7216

3914 S General Bruce Dr
Temple, TX 76502
(Next to Geeks phone repair)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

Nothing at the moment.

Augusto A. 
Évaluation :
1

Uhaul main office did not communicate with this location regarding my order. It was supposed to be delivered to a different Uhaul location. I had to make many phone calls and visit this site in person several times before I ended up having to get a trailer to put the Ubox on and tow it myself to the correct location. It arrived at my location 2 days later than I had expected. The incompetence of the U-Haul office (Corporate) was beyond frustrating. I had movers set up and ready to go only to be told that night before that the Ubox would not be going to the new site. I was lucky to have family in town who helped me get the Ubox unloaded and back to the U-Haul location within a day. This is my 2nd time using a U-Box and have had only problems with 1-800-GO-UHAUL communicating properly on where the item is to be shipped to. Please fix this for the sake of the next family that must endure problems with communication. I for one will never use a U-Box again.

KIMBERLY ANN S. 
Évaluation :
5

Everyone was super friendly!

Paula W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason B. 
Évaluation :
5

The interior of the trailer was dirty and had many moving blankets piled in there unfolded and wadded up. However, the gentleman who hooked up the trailer did an excellent job.

Susan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy T. 
Évaluation :
4

Belt was squealing so make sure everything is working. Verify gas gauge

Frank M. 
Évaluation :
5

I really appreciated the friendliness and the help provided my the staff at U-Haul Temple Midway! It was a seamless moving experience and I am very happy with the customer service we received. Merci.

Jenny A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra H. 
Évaluation :
3

Clerk was unfriendly

Rosemary H. 
Évaluation :
5

Quick smooth and awesome experience!!! Team members there were on it !!! By far the best u-haul experience I've ever had!!!

Craig J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Fantastic people! Candice was exceptionally gracious, helpful and kind.

Susan Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID H.  |  Expérience générale 
Évaluation :
5

Service and staff are excellent. Candace was super in helping get what I needed and very friendly!

Susan Q.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles A. 
Évaluation :
4

You need more timely response to roadside assistance.

Marla G. 
Évaluation :
4

The trailer was dirty on the inside.

DAVID W. 
Évaluation :
4

I have no issues with this location. They were friendly and helpful. My issue is with customer service, who made a storage and drop off reservation in Killeen (24 minutes away) and when I arrived I was told that the room promised wasn't available. So I had to drive that distance each way and spend extra time and money. Plus my future costs will be more. This location was great, uhaul customer service is awful and would be zero stars.

GARLAND D.  |  Premières impressions 
Évaluation :
4

This wasn't supposed to be my drop off location but the storage had had reserved 24 miles away in Killeen, TX wasn't available. Very inconvenient experience that cost me allot of money and will cost more when I move my household good from storage to Killeen. This is in no way a reflection of the dropping location and is about uhaul customer service. I'm extremely dissatisfied!

GARLAND D. 
Évaluation :
5

This U-Haul location is the best that I have ever been to. The General Manager Tavoris Fisher always goes above and beyond with customer service.

Ray L. 
Évaluation :
2

Be sure your rental trucks are safe This truck has a faulty mirror The girl in customer service was extremely unfriendly and acted s if she was doing us a favor Very unprofessional

Kevin M. 
Évaluation :
5

Good job guys, if you start out good you end up good, and it did

Ronnie S. 
Évaluation :
5

Excellent

Ioane S.  |  Expérience générale 
Évaluation :
5

Easy and excellent customer service!

Lynn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR H. 
Évaluation :
5

Excellent service à la clientèle

Tony V. 
Évaluation :
1

Reserved a trailer and appliances dolly and went to pick it up and no dolly had to go to another store way out of the way not happy

Michael L. 
Évaluation :
5

U-Haul did not contact me to let me know that my truck wasn't available at the original pick-up location. I waited 30 minutes outside a closed affiliated location and only after I called U-Haul did I find out that I had to go to another location to pick-up the truck. The store employee at the actual pickup location was excellent and helpful.

Duc L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leonardo A. 
Évaluation :
1

I do not recommend it to anyone they will try to steal your money they gave me a truck and I returned it with exactly the same amount of gasoline as it was delivered to me the one who attended me wanted to charge me 36 dollars more in a few words the remedy was worse than the disease when he The local manager said to solve the problem, I ended up paying more than what was said at the beginning, I took photos of the mileage and gasoline when I took the vehicle and when I showed it to him, he told me how I know that this is true and I answered him because the mileage of the paper that he gave me initially he was in the photo I took, he was very disrespectful and left the place saying that he was not going to argue with me, a terrible answer because if he is not willing to argue with a client he should not work at costumer service, I will never use this place again i am very dissapointed

lorena D. 
Évaluation :
5

Both drop-off and pickup locations had professional employees and knew their job and were quick at it.

Jeffrey J. 
Évaluation :
5

Customer service was excellent so matter who we talked to.

Amber H.  |  Expérience générale 
Évaluation :
5

Great people Great storage to to keep our private belongings thank you

Rita H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justina F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vicky F. 
Évaluation :
4

Make allowable to enter driver's license at location instead ofhl having to go to an app

Epiy T. 
Évaluation :
4

I try to get the rental and drop off at this facility .

Caesar L. 
Évaluation :
5

The inside of the drivers area smelled awful had to place airfreshners but other than that no other issues.

Carla K. 
Évaluation :
4

I would greet everybody that comes in weather im with a customer or not. The truck had a little bit of a stench inside. Overall the experience was good and hassle free. I would recommend this uhaul dealer to anyone.

douglas E. 
Évaluation :
5

We went to pick up our u box, but when we got there they did not have any available. Not this locations fault, the home office drop the ball and did not notify me that they did have one. The temple location took care of it and we are here able to get a 6x10 trailer.

Keith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen D. 
Évaluation :
3

Reserves a utility dolly and furniture dolly when we reserved the truck but upon pick up ...they did not have either of the two dollies requested available...I would not of reserved them if I didn't need them...was disappointed the we didn't get what was reserved...we really needed these items

Michelle H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Z. 
Évaluation :
5

S.O.

Drew D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larae B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franco P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mateo P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron J. 
Évaluation :
4

Forgot dolly and had to go back which was frustrating but they made it right. So overall good experience

CAROLINE B. 
Évaluation :
4

Not a big deal, but I went expecting to see an employee so as to be sure I did things correctly. Online, the location said it was open, but no one was there. Again, it wasn't a problem, but since I don't rent often, it would have been nice to be sure. Maybe it's just a matter of updating the store hours online so as to accurately reflect reality. I dropped the trailer off and followed the instructions, but wasn't sure I'd done it correctly until the next day when I received an email confirmation. Overall, it was a great experience, and I'd do it again, if I needed to haul another vehicle. I've pulled many, many trailers. This unit was set up very well with good tires, good balance for the vehicle, it tracked nice and straight with no sway, the brakes worked beautifully, and the ramps and straps were easy to use.

Brock H. 
Évaluation :
5

Very quickly got me on my way…

bob S. 
Évaluation :
1

Made me fill up gas and still charged me for gas after turning in.

Cameron J. 
Évaluation :
2

Maybe get a copy machine so you can copy a license when your app doesn't work. What happens when you can't take a picture of your license? You obviously can't rent anything because your people are not equipped with general business tools. I returned the trailer after hours same day. I had to call and notify your company because they obviously missed it checking things in this morning. Just do better, I prebooked, followed every text, and it was still a hassle.

Christopher W. 
Évaluation :
5

Everything was great except the website to load my Driver's license before I got to the store. Otherwise check out/in were great and the trailer was great.

James E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Not a thing. The gentleman that helped me was awesome.

Cheryl W. 
Évaluation :
5

The staff were very courteous and professional.

Christopher F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley B. 
Évaluation :
5

Simple process was very easy and quick. The rep at pick-up location made me feel at ease since this was my first time renting a trailer .Thanks you ,U-HAUL..

AROLDO G. 
Évaluation :
4

The rear latch on the truck was broken, but had a lock and chain attached to secure the door from opening. This was not discussed with me during checkout. There was also side damage that was not discussed. The truck was incredibly slow at accelerating (I've driven these trucks a lot and drove an ambulance that had the same build, engine, and chassis). It seemed like there was something bogging down the engine. When I went to check the truck back in there was no one around and 4 trucks lined up (during business hours) Could have just been poor timing but there was no direction, again.

Lewis W. 
Évaluation :
1

I was charge 30 fuel charge when I only drove 17 miles. The attend at this rental office never went out to check out the fuel gauge upon picking up the vehicle nor returning the vehicle. I refueled the vehicle prior to returning it to what the gauge was where I picked it up and kept the recipe. Upon noticing the extra charge on my credit card. I went to the rental office to get an explanation. The manger said he would investigate and get back to me. Make sure you have the attend check the gas gauge and agree on the gas level. I am fighting this since I refuel the truck. Not sure that I will ever rent a truck from Haul unless my money is returned

Ernesto M. 
Évaluation :
5

I feel like we had great customer service from this location in easy transition in and out!

David K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alycia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul A. 
Évaluation :
4

Do a better job of cleaning the cab interior, with some type of cleaning spray or compound, not just wipe things down with a wet cloth. There was “gunk” down inside the cup holders, and dirt & paper debris in the side door compartments. The entire cab interior felt grimy, so I actually cleaned the surfaces and spaces that I had to touch, with a spray cleaner, once I got the truck home. My cleaning cloth came out filthy! Yuck! I didn't get all of the “gunk” out, so I didn't use the cup holder that was still dirty. The driver's seat upholstery was torn and coming apart at the seams… not something I would have expected to see in your truck. Other than having a dirty, grimy cab interior, the truck was fine and did the job needed.

SHANNON C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cory C. 
Évaluation :
5

The customer service was the best I have experienced anywhere in a long time. Merci.

Stephanie B. 
Évaluation :
4

Need to improve knowing what equipment is available. I reserved a 5 x 7 trailer with a ramp for Saturday 4/30 online, it said it was at New Pools Tires & Rims in Belton. This was on Saturday 4/23. Got a call Thursday night 4/28 that it was not available there, but could be picked up at 215 H K Dodger Loop instead, about 15 minutes farther from home. Then Friday night got a second call telling me there were no 5 x 7 trailers available anywhere nearby, could I use a 6 x 12, to be picked up at 3914 S General Bruce Dr. Seem odd that it would change twice in less than a week.

Paul B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Betsy C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andra T. 
Évaluation :
3

Have friendlier/helpful staff. Employee that I interacted with initially picking up the truck was not friendly nor helpful. She Gave me the key and sat back down, I basically had to go search for the truck myself, didn't even point me in the direction of where the truck was. Returning was better, the 2 guys were very friendly and helpful.

LaAshley R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tereca D. 
Évaluation :
5

No suggestions. Excellent service!

Gary M. 
Évaluation :
5

Great location, great rates, and really helpful staff, thanks for an easy rental !

Frank C. 
Évaluation :
5

Very friendly and helpful

MARK U. 
Évaluation :
3

The truckni had gow terrible fuel mileage, and had a really bad exhaust leak. Also the steering felt weird at low ram's.

joseph L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASMIN E. 
Évaluation :
1

I reserved a UHAUL in Belton, TX almost a month in advance. When I showed up at the location for pick up at 0900 (confirmed time and place day prior Over phone) no one was there. I called the posted number and the man (Ed from ideal self storage of Belton) said “it's in the shop”. I was on a tight timeline with movers waiting on me. The Temple office then got me a new reservation (further delaying my timeline) and almost didn't provide me a rental because I have a temporary license (just moved to Texas and received my new drivers license a few days prior). How a legal, notarized, document isn't acceptable, especially when people commonly receive temp licenses when moving to a new area (and requiring a Uhaul) is common. They then argued with me saying Texas doesn't take your old license and wanted to see it (They in fact do force you to surrender your out of state license) after the back and force they accepted my military ID as a second form by my suggestion. This further delayed my Timeline and the movers who were on the clock with me. I lost 1/3 paid hours I had with my movers because of lack of care by Uhaul. How I can show up and be told “the truck is in the shop” is complete BS. Things break, but I should've been notified and given a new pickup location prior to. I am an active duty service member and although we move a lot - I will never go with Uhaul again.

Richard S. 
Évaluation :
4

Engine was idling very rough

Nolan H. 
Évaluation :
3

The truck was old and the engine sounded bad. I was scared driving it on the highway. Definitely not worth what I had to pay for rental.

Cynthia P. 
Évaluation :
4

Should not have to have a cell phone to rent a truck! Please fix this.

Ted M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ESTHER R. 
Évaluation :
5

The only thing I could think of is to clone Kyler! Awesome employee,very helpful and went above and beyond excellent! Couldn't have been a better experience and the truck was a breeze to drive also! ,(Wasn't expecting that) lol! Thank you U-Haul for helping make a bad situation s whole lot better. Will recommend to everyone! PW

Patti W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl A. 
Évaluation :
5

I ordered a 26' truck days ahead of the move. On the day of the move I was called and told they do not have the truck I ordered. I accepted a very small truck for the same amount of money as the bigger truck. I had to pay twice the mileage I would of had if I was given the size of truck I requested. There is a guarantee when you order the truck that is not honored. I keep being told to call a number to talk to someone else. I have always used Uhaul but if I move again I will look for another trucking company. I am so not happy with the service I have received. The person working that day was amazing but the company is slacking in customer satisfaction.

Alex T. 
Évaluation :
4

Could look at paving the roads to the buildings. Creates messy issues with rain and mud.

gary s.  |  Expérience générale 
Évaluation :
5

The staff at this location were very helpful and friendly. Merci!

Scott B. 
Évaluation :
5

Remove curb and bush by front door, I guess I am saying make front door more accessible

Bruce B. 
Évaluation :
1

They will f*ck you out of so much money after you close your account. Don't choose this place. They can't even get their system right, the access doors barely work and you have to be there during work hours to get into your stuff. You're locked out at their convenience. They still keep calling me after I've paid my bill and have to show them proof/ tell them exact details on some bs or else it goes to a collector.

Daniel U.  |  Expérience générale 
Évaluation :
5

Wanda was very helpful. Very fast and convenient

azalea m.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ali A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL V.  |  Expérience générale 
Évaluation :
5

The manager Tavoris is always professional, courteous and willing to provide excellent service. I have used this location on several occasions due to the pleasant staff and their friendly demeanor and customer service. I always recommend this location.

Paulette T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pernell G.  |  Expérience générale 
Évaluation :
4

Only reason for leaving was ever increasing rental rates. I see no reason for this. Especially coming out of a pandemic where rates were raised even during those years.

David R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay J.  |  Expérience générale 
Évaluation :
5

Thank You Guys 😚

Gena D.  |  Expérience générale 
Évaluation :
4

The driveway on the side of the Climate control buildings are bad, and unleveled. Not good for low profile vehicles and if it rains it can be muddy n slippery, with the left side having a little dip. If a tire slide over to the left, tires can slip down. Have some steep dips in this driveway area, especially on the left side, which scraped the bottom of my car. I had to change buildings to avoid driving to the back buildings. Needs leveling out, or maybe concrete layed down. My move out date on here is incorrect. I moved out Feb 28th.

Chelisa R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin H.  |  Expérience générale 
Évaluation :
4

The price increases were a big factor.

Mary H.  |  Expérience générale 
Évaluation :
3

You got your money even though I didn't get a storge from you stop calling or text this number thank you

Mystery u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

barbra h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jay c.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne B.  |  Expérience générale 
Évaluation :
3

Expensive. II was one day late paying -(only once) holiday weekend thery locked the unit. The unit was still locked several days after payment was processed. And increased the rates. Not worth it.

JEFFREY M.  |  Expérience générale 
Évaluation :
1

Customer service was horrible. ID interface didn't work. With 2 different phone's.

Lloyd W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

viola r.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne B.  |  Premières impressions 
Évaluation :
5

Great experience both with trucks and storage units over the years.

Everett R.  |  Expérience générale 
Évaluation :
5

AWESOME PROFESSIONAL SERVICE EACH AND EVERY TIME

Edward H.  |  Expérience générale 
Évaluation :
2

I reserved a unit at the location at 215 SW dodgen loop with a uhaul rep over the phone. When I arrived i was informed no unit would be available for many days, and it was blamed on the uhaul corporate rep I reserved through. The local employee helped to secure a unit at another facility. I expect to be given accurate info during the planning process, and the disconnect between local and corporate entities is unacceptable business practice. Please use this AAR comment to improve your inter-facility synchronization.

justin b.  |  Premières impressions 
Évaluation :
5

The staff here were so helpful and kind! It was very much needed after a really long journey into the unknown seeking freedom and education for my little ones. Thank you so much!

Candace F.  |  Expérience générale 
Évaluation :
5

You do need to fix the drainage problems on the interior roads

BILL C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert V.  |  Premières impressions 
Évaluation :
5

I had rented a truck to San Antonio, and we needed to drop it off by Monday 9AM. The storage unit we originally reserved was closed on Sunday, and Saturday evening when we arrived to central Texas. Therefore, I called U-Haul to see what were my options, and the representative told me I can use self storage with U-Haul and get the first month free. They even let us drop off the truck in that same location. Great customer service from the lady at the temple location off 35 on a general Bruce drive. She was super friendly, and took time to explain how the key card works. She really helped me feel at ease to be able to unpack the truck, and turn in the truck in time. Thank you so much!

MIGUEL ANGEL D.  |  Premières impressions 
Évaluation :
5

Very helpful and great customer service at the initial renting on site!

Robert H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mystery u.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ryan B.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cherice and Wayne D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William P.  |  Expérience générale 
Évaluation :
5

Great facility. Easy access to the temperature controlled units. Free carts available in the buildings for use while moving in/out. Excellent service à la clientèle. One of the best storage facilities I have used.

JACQUE F.  |  Expérience générale 
Évaluation :
5

Love the staff at the temple location. Had a wonderful lady help me.

Courtney H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AQUISHA R.  |  Expérience générale 
Évaluation :
1

No no no no that’s enough of that no my remote access key did not work I was locked in nobody would answer the phoneAfter five times calling the office I decided to call the road accident key in order to talk to somebody to let me know that was David he was very helpful

MICHAEL V.  |  Premières impressions 
Évaluation :
2

I was there at 8:50pm Ctx time to drop a load off, my gate access was approved and accepted by the second attempt was denied!!!

Sinclair G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorothy L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chantal M.  |  Expérience générale 
Évaluation :
5

Catherine was very courteous, helpful & knowledgeable. She made me feel very comfortable about my decision to rent a storage unit. Catherine explained everything in great detail, took her time giving me supply & truck rental info as well. This move is very stressful but she put me at ease. Appreciate her helpfulness & having a smile on her face.

Karen S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn D.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jana M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamie S.  |  Expérience générale 
Évaluation :
5

Love the staff. The facility was clean and we'll maintained.

Belinda K.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jered M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Whitlee P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cynthia C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMMY C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neva D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anita F.  |  Expérience générale 
Évaluation :
5

The lady there was training a new employee. She was so nice and made conversation with me like we were friends. She deserves a A+ for customer service

malorie l.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jocelyne V.  |  Expérience générale 
Évaluation :
5

Miguel at the u-haul self storage facility was very helpful and fast at getting us in and out because we were in a hurry which was very helpful.

DIANA Z.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbie D.  |  Expérience générale 
Évaluation :
3

overall satisfied with storage unit, my issue is with the way the office was run. Was told one rate when initially got storage and paid for lock. Then received a bill sooner than expected at a higher rate.. Unable to find original receipt just paid bill. At move out was told to keep lock because it was free, told counter lady I paid for it and she said I shouldn't have. I asked for refund on lock was told no. If I do recommend this facility I would just say buyer beware, ask questions and keep all records.

deborah t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILL C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL P D.  |  Expérience générale 
Évaluation :
5

Tavaris Fisher and staff were the friendly/nicest staff I've ever met in life, plus they were very instrumental with assisting me.

REGINALD D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A.  |  Expérience générale 
Évaluation :
5

Compared with my first reservation which did not exist in reality somehow, having a real one I can use and really supportive helpful staff is awesome. Can't say thank you enough for your help moving my little family!

Candace F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claaudette H.  |  Expérience générale 
Évaluation :
5

The U-Haul staff at the U-Haul Moving & Storage Of Midway are always courteous and professional when helping customers.

JOHN A W.  |  Expérience générale 
Évaluation :
5

Best moving experience ever. Las Vegas to Central Texas

DANIEL D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Braxton D.  |  Premières impressions 
Évaluation :
1

I was supposed to have auto pay set up but I got charged a late fee so I emptied my storage unit

John E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashokkumar J.  |  Premières impressions 
Évaluation :
2

I moved out my unit on the 4th of July and was told if I spoke to the manager I could get my refund for the month however nothing has happened. I had to call the facility again because I didn't see a refund on my account nor was the unit actually closed out. I had to relocate due to domestic violence in my home and needed the money for gas. Now I'm just waiting because this can't be life

Niaimah R.  |  Expérience générale 
Évaluation :
5

This facility was the fastest U-Haul I have ever been to. The staff was very professional and had my storage unit assigned to me within a few minutes. Trailer return was also very quick and easy.

JACQUE F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert A.  |  Premières impressions 
Évaluation :
3

Had a bad experience with the U-Haul storage place down the street for canceling my order and not telling me and I called them with a last minute request for a storage unit that day and because I had a 20 foot U-Haul full I needed to put into a storage unit temporarily and they helped me get in that day even when it was close to closing time.

Kelsey P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

deborah t.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

viola r.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Viola R.  |  Premières impressions 
Évaluation :
5

I have been renting there for years. I have not had any issues. However, when they raised the rates I got no notification of a rate raise.

REEDLYN B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark h.  |  Expérience générale 
Évaluation :
1

Fire most of the staff

Thaddeus R.  |  Expérience générale 
Évaluation :
5

Great customer service at this location. Storage rooms are very well kept and secure. I Would recommend using this facility.

Walter M.  |  Online Move In 
Évaluation :
5

N.D.

Austin H.  |  Expérience générale 
Évaluation :
5

Excellent manager

FRANK M.  |  Expérience générale 
Évaluation :
5

Super friendly, great customer service.

Elvan H.  |  Premières impressions 
Évaluation :
5

U-haul has the best service for storage needs other competitors cut costs by cutting services and quality. I think the expense is worth it.

john a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna H.  |  Online Move In 
Évaluation :
5

Great service

Rene C.  |  Expérience générale 
Évaluation :
5

Manager is a cool dude.

STERLING ASHLEY C.  |  Expérience générale 
Évaluation :
5

Fast and freinly

Rusty Bill P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrea t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Verdie R.  |  Expérience générale 
Évaluation :
5

I love coming here for my needs. I never had any problems here and these is the place I will always come for my rental needs

Jack S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn M.  |  Premières impressions 
Évaluation :
4

Inside the units got extremely dusty. There must be errors in ventilation.

Leslie W.  |  Expérience générale 
Évaluation :
5

Workers were extremely friendly and helpful.

Joshua T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Billy B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garry W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jerry b.  |  Expérience générale 
Évaluation :
5

Every employee is great! Trevon is doing a great job with this location and these people. I am very impressed.

Michael D.  |  Expérience générale 
Évaluation :
2

Storage was available online made the reservation got there and they said they didn’t have any units available so that put me in a situation that was not good cause I had to go to 5 different places just to find storage

Preniete T.  |  Premières impressions 
Évaluation :
5

Catherine was awsome! Please excuse me if i miss spell your name. My son and I went in to get a 5x5 storage for our printer. Catherine saw my son and just gave him an open arms hug then allow him to walk with her during her scanning rounds of checking the storage. My son loved her and was not intimated nor afraid. Thank you Catherine for you warm welcoming spirit.

kanutha t.  |  Premières impressions 
Évaluation :
3

When asking questions it felt like I got different answers from each person I asked about a uhaul truck

KATELYN L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN P.  |  Expérience générale 
Évaluation :
5

Staff was amazing and went above and beyond for me to get everything I needed. Absolutely wonderful customer experience.

linda a.  |  Premières impressions 
Évaluation :
5

Excellent service, no complaints at all

Jeanne Z.  |  Expérience générale 
Évaluation :
5

I did not move in the storage yet but the customer service was excellent.

Arties M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyndsey L.  |  Premières impressions 
Évaluation :
5

No problems at all. Very friendly and helpful staff!

Susan B.  |  Expérience générale 
Évaluation :
5

I would like to add that Mr. Fisher is by far one of the most professional, friendly, managers I have ever encountered. His patience is above and beyond. U-Haul needs more people like him. Thank you and have joyous holiday!!

Angelito L.&thinsp