The staff was always helpful and friendly whenever I needed any kind of assistance

The back of my unit leaked water in when it rained, so mold grew, I complained about 6mths ago but no one contacted me. All the boxes I had on the back wall were ruined.

I recommend this facility to anyone who needs to store anything for any period of time. Great experience.

Tavoris does and amazing job helping customers and ensuring there are no problems! Thanks team!

The sign-in instructions could be a bit clearer. I did not realize until I asked an employee that I needed to use the keypad to sign into the storage facility even during business hours to avoid setting off the alarm. Still, every step of the process from choosing a room size, through securing the reservation, to moving in was pleasant.

Too many rats roaming around

Above and beyond!!

With they would offer pre-authorized payments

This location (Drop off) was oustanding and compassionate about me and their services by going above and beyond!!! However, my pick-up location in Tucson (450 N Freeway) made my move a horrific experience. The assistant Manager (Devin Kirchgatter) need addtional training. He's rude with no understanding or compassion for customers and/or team members. I was extremely disappointed how he even address other uhaul staff at other locations when speaking with them to locate equipment. He actions made me want to cancel my move and just place my belongings in storage. I convinced that he doesn't have a clue to the pressures or emotions that are involved with moving, especially long distance ones. In the past, I've always recommended Uhaul to my family and friends. I'm now revisiting my choices now due to this move experience.

Everyone there was friendly from office mgr to staff. Very helpful taking care of my storage solutions and return of the uhaul. Love the first month free with rental of a uhaul. Very convenient. 👵😀😀😇

I called to rent a second 10x20. The exact unit was discussed. I was told when I rented the 1st 10x20 we had till 10pm. I can only deliver at night. 3/6 went to drop a load - the sliding door was locked. I called and a person was there within 20 minutes. I was told the 10x20 was in front of my other unit - licks were on those doors tho. The rep tried to get me another unit however the only one open had a roll up and a door. The door is not good to get furniture in. Even tho numerous 10x10s were available and my assigned were given to someone else, I had to take the door unit or move into another blog. I had my reservation and all however was given a unit I dont like and can hardly get stuff into. I'm sorry uhaul does not have enough 10x20s, and have more than enough 10x10s - more money. I have gone from very satisfied customer to very displeased. I'm letting everyone kno what happened to me and I'm not recommending uhaul to anyone at this time. I wish I had a 10×20 with 2 roll up doors as my 1st unit has. Thank you for letting me vent. Gary Kattner

My 5 star rating says it all, the way we were treated from the general manager that handled our original rental of the storage unit to the staff we dealt with through out were all 5 star.

It’s been truly a great experience

That Team at that location is awesome and they help me and my family out alot with my mom passing back in March of this year. Mr. Fisher and staff was great. Thank You guys. From the Jackson family!

We were treated extremely well with friendly smiles and the ease of signing up for our storage compartment.

This worked well for me due to the facilities location. I thought security was great. Never had a problem with anything.