The best part of the UHaul experience was the customer service I received from Tee Hurt @ the Millington UHaul store. She worked with my schedule to get my 4 UBoxes individually self delivered. She addressed all my concerns immediately. She was very pleasant and professional. Top job all the way, thanks to her.Jesse B.
Customer Reviews for U-Haul Moving & Storage Of Millington
Pour nous contacter
Millington, TN 38053
(@ Navy Rd)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 11/23/2023: 7h00 am à 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mike L.
Le client n'a pas laissé de commentaire.Jesse B.
Le client n'a pas laissé de commentaire.Alvis F.
Le client n'a pas laissé de commentaire.william M.
It was confusing the computer went down a few times. Also I am not happy with the situation. I called 7 times trying to get this resolved. I was told one thing and they over charged me. I have asked to get this resolved but no luck.GK GriffinGK G.
Le client n'a pas laissé de commentaire.Debbie E.
Le client n'a pas laissé de commentaire.Robbie S.
Service is great. The women running the front of store are nice and friendly and very helpful.Steve S.
Start by being fair and honest with your customers. You expect us to return the vehicle the way that we got it; so you should keep the same standard. You refused to refund me for the extra gas leftover when I returned the truck. You should respect your customers enough to not take advantage of them and mistreat them.Daniel B.
Le client n'a pas laissé de commentaire.Sara S.
Le client n'a pas laissé de commentaire.James S.
Very friendly and helpful!amber L.
Excellent service. I wouldn't change a thing.Arlie C.
Keep up the awesome work you guysJeffery R.
Nothing both employees were very nice and helpful...Thank them both for a great experienceMislissa H.
The lady that helped me was excellent!!Mike H.
Le client n'a pas laissé de commentaire.Deria J.
Staff were amazingTyronica B.
Le client n'a pas laissé de commentaire.ELIZABETH S.
hire a manager with a heart of compassion for customer service and understanding of others and communication with good paying people that been renting from UHAUL fir over 4 decades but pray to good i never have to our atleast never again from this Millington storeSharon J.
Marla is a gem. She is so friendly and customer-service oriented. One feels taken care of when she serves you.Jamie N.
Le client n'a pas laissé de commentaire.TINA B.
Mui buenos servicios al clienteluz F.
Le client n'a pas laissé de commentaire.jarra D.
Customer service was great byJoshua F.
Le client n'a pas laissé de commentaire.Anthony R.
I just want you to know that I left my father who is deceased Bible in your U-Haul truck and they were kind enough to call me and let me know that I had left it plus they were willing to bring it to me or hold it until the next day I really appreciate this not many people would take the time to call someone to let him know something that meant a lot to them was left behind thank you againPatricia M.
I'm 74 years old I was moving and with my granddaughter I needed a dolly the young lady was sick and didn't feel good that waited on me at U-Haul the dolly was very heavy did she offer to help me get it into the truck no no no noPatricia M.
Great customer service all the way around.Kameshia G.
Le client n'a pas laissé de commentaire.clay H.
We've used this location several times and have been impressed with the service every time. Marla has helped us several times and is a model of dedication to great customer service and efficiency. All of the other employees we have encountered have also always been polite and efficient. Clean store and always clean vans and trucks.rhea T.
Le client n'a pas laissé de commentaire.Tyler W.
The return in Millington was smooth and easy as can be!Samantha H.
James is awesome.David G.
Marla was great to deal with, she was knowledgeable and helpfulChristine B.
Charges for 24 hours when turned in 12 hours first use Then I ask if I had it extra days if that was okay. I was told yes. Then this morning I was messaged saying we didn't reserve the truck. I did online. I was told the truck was rented out at 9am. How was the truck rented out at this location if I still had it. I have the messagesJammie G.
Le client n'a pas laissé de commentaire.Ernesto O.
Tee was awesome & helpful! Thank you.Sandra E.
Le client n'a pas laissé de commentaire.Tracy M.
Everything went smoothly. Thank youBarbara S.
Le client n'a pas laissé de commentaire.Andrew C.
Everything was great, Marla explained everything to me and was a joy to work with!Layton A.
The system was down and would not take my Credit Card, had to go to the bank and get cash. Very frustrating to get this truck for only a day.DONALD S.
I wish I could remember her name. But if you had 10 employees like the woman who works mon,wed, Fri mornings in the Millington location you guys would be one of the nation's richest companiesDustin R.
Everything was well other than the associate was on a FaceTime call the entire time I was checking in and it was fairly distracting so I didn't know if she was talking to me or her friend on the phone.Jeremy O.
There were no dollys available to rentHeather S.
Le client n'a pas laissé de commentaire.Jon R.
Le client n'a pas laissé de commentaire.Cynthia C.
The man who helped me at pick up was really nice and very helpful. He made it very easy. The lady that was there on the return was very nice. I will return if I ever need anything from yall againMichael K.
Truck was not cleaned out from the last person who rented it which tells me that the engine or anything else we're not checked either. It broke down on us- 4 hours later after sitting on the side of the road we were able to get to our location but the truck was still unstable and barely made it back to U-HaulCharles P.
Great Customer ServiceJoe D.
Le client n'a pas laissé de commentaire.Anthony H.
Le client n'a pas laissé de commentaire.William G.
Truck was dirty and had a bad alignment had to hold the steering wheel half way to the left staff was niceKiee C.
Le client n'a pas laissé de commentaire.Kenneth J.
Le client n'a pas laissé de commentaire.Lavon Alston A.
Great employee and customer servicesDominique W.
Excellent and efficient process! Great customer service! Matt W.Matt W.
The counter person when the truck was checked out was excellent. He was knowledgable and enthusiastic to help me get the equipment. Checking in the truck was a little less smooth as that counter person seemed a little overwhelmed. All in all not a bad experience and I did get the truck I needed to get the job done.Rick R.
Le client n'a pas laissé de commentaire.OLLIE N.
Le client n'a pas laissé de commentaire.Mark S.
Excellent!!..Customer Service by Marla..excellent personal communication skills..3 of us inline and she was able to quickly complete my rental and have us all laughing and talking to each other. Totally recommend ya'll service to everyone because of her customers service!Fred F.
Marla was very helpful fast and great at her job she put a smile on my face. We really enjoyed our experience she made it awesome.Matthew W.
Le client n'a pas laissé de commentaire.Martin F. | Expérience générale
Le client n'a pas laissé de commentaire.Marlon J.
Customer service was great and precise. Very clean business. I will highly recommend to anyone.kenneth C.
I was charged extra miles after having to go pick up the trailer in another town as well as i was given the wrong drop off location which caused even more miles. Was told i was not going to be charged but did get charged extra.RONALD S.
Le client n'a pas laissé de commentaire.Darren D.
James was very helpful and made it a pleasant experience.Rodney W.
Just make sure everything is taken care of, including a full gas tank. I had 3/4 of a tank.Beverly S.
Le client n'a pas laissé de commentaire.Robin W.
Never received the refund for the equipment I returnedSvitlana J.
The rental was very shaky.Debra B.
Le client n'a pas laissé de commentaire.Anthony C.
Owner was great! She was helpful, and both pick up and return were quick and easy.Brandi L.
Le client n'a pas laissé de commentaire.Joseph H.
The two women that assisted in procuring the equipment should be commended. Great Job!boyd S.
Le client n'a pas laissé de commentaire.Diane B.
Le client n'a pas laissé de commentaire.John F. | Expérience générale
Le client n'a pas laissé de commentaire.Joy F. | Expérience générale
Le client n'a pas laissé de commentaire.TIFFANY H.
The assistance given to me was superior. When we met she walked me through the entire process, returns etc. Martie was great, hooked up the trailer and made sure all worked. Great service.Edgar B.
Le client n'a pas laissé de commentaire.Kimberly B.
Le client n'a pas laissé de commentaire.TIM F.
Le client n'a pas laissé de commentaire.Tabitha F.
Le client n'a pas laissé de commentaire.Cassanddra W. | Expérience générale
The computer process was very difficult and time consuming. The transaction had to be done several times before it was complete. However, the employees were very helpful and apologetic for the problems.Paul B. | Premières impressions
Le client n'a pas laissé de commentaire.Darren D. | Premières impressions
I would not recommend after hour return because it was worthless. Online chat and phone customer service was worthless. Roadside assistance appeared to be a total waste of money. Luckily didn't need the service but was the only number we had when after hour return was not working. Roadside assistance was unresponsive at best.Max S.
Le client n'a pas laissé de commentaire.JODEE C.
Le client n'a pas laissé de commentaire.darrell B.
Le client n'a pas laissé de commentaire.Darren D.
Le client n'a pas laissé de commentaire.Kayla B. | Expérience générale
Le client n'a pas laissé de commentaire.SHIRLEY L.
Le client n'a pas laissé de commentaire.ernest M.
Le client n'a pas laissé de commentaire.STEPHANI H.
The equipment ended up leaking fuel. When I picked up, it was at half a tank. I went to fill up before my journey and fuel leaked out of the vehicle. I ended up completing my journey by keeping the tank under half a tank so fuel wouldn't spill. When I turned in, I did report this issue on the app.Todd O.
Le client n'a pas laissé de commentaire.Candy J.
Betty was very quick with my reservation. She was friendly and personable.Fred A.
Great jobKeith T.
Marla Tullos was friendly, knowledgeable and a pleasure to work with. Real credit to the uhaul team! thanks MarvinMarvin S.
Ms. Marla was great. She was very professional and welcoming. This goes to all the staff I interacted with.Frankie M.
Le client n'a pas laissé de commentaire.Patrick F.
The truck had steering wheel that was a 1/4 turn to the left. The steering was soft and spongy, like the pitman arm or steering rack was worn out severely. I noticed after I had already started moving that the brakes were barely working. The vehicle made a few terrible sounds on my return trip, so I looked under and found both carrier bearings severely worn out and brake lines that obviously had been spliced. Whoever does the maintenance on your trucks should be fired. If I had not been an experienced driver and a mechanic I would have probably gotten into a terrible accident using that truck. The customer service was good. The truck was in horrible shape and a lot of the issues weren't discoverable until the truck was being used, y'all are gonna kill someone letting trucks like that get rented.Samuel S.
Le client n'a pas laissé de commentaire.Jeromy D.
Le client n'a pas laissé de commentaire.Erin K.
Very helpful all the employees at the millington Tn. Location.howard r. | Expérience générale
Le client n'a pas laissé de commentaire.Cynhia H. | Expérience générale
The Millington team provided OUTSTANDING customer service!!! Although, I submitted my application online, I called the location and Ms. Hurt and Mr. Malone stepped me through the application process over the phone. The OUTSTANDING service didn't stop there, Mr. Malone continued to provide OUTSTANDING customer service when I arrived to accept my unit.Rosemary H. | Online Move In
I can't remember her name but the young lady on the phone was very helpful and friendly. Called and spoke with her Saturday morning December 10.Stacey W. | Premières impressions
Thanks. This facility is great! Clean, convenient with friendly, helpful staff.sharon v. | Expérience générale
Le client n'a pas laissé de commentaire.Lavon W. | Premières impressions
Le client n'a pas laissé de commentaire.Cheryl W. | Expérience générale
Great serviceSarah M. | Expérience générale
Le client n'a pas laissé de commentaire.John B. | Expérience générale
I reserved a 26 foot U-Haul in Clarksville Arkansas a week prior to needing it, when I got there a week later to pick it up they had given it away to another customer. I had to settle with a 15 foot U-Haul and was given the option to rent a trailer to tow behind. I declined. The staff at the Millington Tennessee U-Haul were awesome, very friendly and overall great. After I found out not everything was going to fit, the staff let me keep a few items in the front so I could come back later that day and pick the items up. The staff offered me and my 6 year old water when we were done, I really do appreciate that considering it was mid July. Due to the Millington Tennessee U-Haul I will be renting from U-Haul again for any of my moving needs. Thank you to the Millington Tennessee U-Haul staff, I hope you will see this and know that I really do appreciate all your help and y'all are fantastic. Have a blessed day. It was T and her lady that was working the front desk on July 11, 2022. Thank you again.deanna p. | Premières impressions
Le client n'a pas laissé de commentaire.sharon s. | Expérience générale
Yall did great we had hard time cause we worked all time trying stay ahead we fell behind then tried playing catch up fileing taxes so can get yall all pd an get everything to house ty for working with us yall are greatCheryl B. | Expérience générale
We rented a storage area but it wasn’t big enough but could get into it anyway .Mona H. | Expérience générale
Le client n'a pas laissé de commentaire.NATALIE Y. | Premières impressions
Mr. K. Lindsey was so very helpful. He really helped me during a very stressful time and was also very polite. Thank you Millington store!!Angel L. | Premières impressions
Le client n'a pas laissé de commentaire.JUDY T. | Expérience générale
The unit was tiny and dark. It was weirdly shaped being under the stairs. There were bugs everywhere. It didn't feel cool like other climate control places I have used. The first guy when I checked in was rude and refused to honor the online price I was quoted. The 2 people working during check out were very friendly and nice.Katie M. | Expérience générale
The staff was super in checking in. Cara went extra mile and printed out directions for me because my phone died. I am new to the area. Only problem was when picking up the truck and car transit. The transit wasn't there. I made my reservation a month ago. I was promised that it would be there. Had to use the car dollies. I was charged for the car transit. This needs to be refunded.JAN U. | Premières impressions
I had paid for 24hour access and I was there about a week maybe and 2 of those nights I was back and forth still bringing things and getting things cause that's why I paid for 24 hour access and they said I was living there when I was not I in fact was staying at the hotel across the street also they said I was tripping the alarm and why when its 24 hour access does the alarm trip and then i explained to the manager she then said ok I understand I said I am very sorry I am a very respectful person I meant no disrespect if I offended someone I just assumed with me paying for 24hour access that meant I had 24 hour access I didnt know there was a time limit then the manager said I'm sorry my employee yelled at you I will handle that and I said do I need to move my stuff she said no everything is fine so then I left and then an employee by the name of Kijaun the same one that sold it to me asked me to meet him up there the manager said for him to come in on his day off and terminate my storage unit so I said well she told me I was fine I did not have to leave so I then got off the phone called her back her name was T and I asked her again do I need to come and clear my storage I need to leave she said no everything is fine I then said well Kijaun called and said you wanted him to terminate my storage she said no your fine she said he probably just wanted to talk to you so I called Kijaun back and said someone is lying and this is very bad business so he showed me the messages it was the manager lying looking me the customer dead in my face and lying and now I have all my stuff just sitting out there like it's a free for all until I can get there to get it it is the Uhaul in Millington Tn I will never send anyone there not even someone I cant stand and I have been trying to get a hold of someone to do something a bout it cause I really want to talk to a lawyer and if my stuff is stolen or messed off in anyway I willShannon M. | Expérience générale
I was quoted a price online and have an email with the price. When I got to the facility to sign the price given me was higher. I showed him my email with the quoted price and he acted like he could care less and was not willing to even explain why it was higher. He was not friendly at all.Katie M. | Premières impressions
Need more people to help customers. Only one person working every time I'm there. Wait was a bit long.Suzane A. | Premières impressions
Wonderful place to store anything, clean, well lit, super friendly staff. I will use U Haul again in the future when I need storage.HERBERT M. | Expérience générale
Mrs Marla was very helpful and professional. She was understanding to my needs and took care of me.sharon m. | Expérience générale
My unit had massive leaks that damaged my property. The staff was friendly and helpful though.Nicholas S. | Expérience générale
I have been using a Uhaul Storage facility for the past 12 years. The staff is always friendly and professional and I love the fact that I can store my belongings in an inside climate controlled room.PENDA P. | Premières impressions
Tee and her team are TOPS!Ric B. | Expérience générale
Kijuan Lindsey was the young man that was working the day I was in your facility. Let me tell you, this young man was slammed with patrons. This was the weekend we had snow. He had a line outside backed up to the road for propane and about 8 people inside wanting and needing other stuff. Kijuan, was superbly and genuinely polite- smiling and calm. Excellent at his job. I tell you this young man needs a raise to do All that he did. It was crazy that day.MARSHA H. | Expérience générale
FRIENDLY, PROFESSIONAL, & HELPFUL!!! I cannot say enough positive things about this storage facility. I used this location to return a uhaul trailer and temporarily store my items while doing a military move. On three occasions the staff stayed open late to accommodate my needs and even assisted me with moving heavy items. Additionally, they changed my reservation multiple times and found me a larger unit closer to the loading area. I will always recommend this location and uhaul will be my first choice in the future because of my experience.John D. | Expérience générale
S.O.Kevin F. | Premières impressions
fix potholesBobbi B. | Expérience générale
fix potholesBobbi B. | Expérience générale
Fuel gauge upon delivery was below 1/2 tank. It was raining very hard 3 1/2" that day and didn't notice paper work showed 5/8 on fuel gauge. It wasn't a small mistake to notice almost a quarter tank difference in fuel. I would never recommend this below average dealerArthur & Libby M. | Expérience générale
Le client n'a pas laissé de commentaire.Munley C. | Expérience générale
Le client n'a pas laissé de commentaire.Falen N. | Premières impressions
I would probably still be using your facility, but about 6 weeks ago, one of your employees, James, lied to me in regard to a truck we had reserved. In fact, he lied at least three times. We ended up getting a truck at another U-Haul. It has taken this six weeks for me to find the time to get another storage unit. I will never use the Millington U-Haul again.DAVID A. | Expérience générale
The only negative I have to relay is the fact that I called to inform U-HAUL that we were removing our items and when I called the associate placed me on hold and I was left on hold until they closed! No one ever came back to the phone...same occurrence the next morning, I was placed on hold for 36 minutes hung up called back & she admitted to forgetting about me!!! Totally unacceptable and RUDE.Elisha S. | Expérience générale
I did not give authorization for my ex husband to empty the storage unit and found out they had stole all of mine and my children’s belongings.Chlarissa C. | Expérience générale
Le client n'a pas laissé de commentaire.Diana M. | Premières impressions
I was very surprised on how the staff was friendly and courteous. They all worked very good with each other.Darlene B. | Premières impressions
Le client n'a pas laissé de commentaire.avery o. | Premières impressions
The staff was the best. Great location and just good people!Maya D. | Expérience générale
Awesometammy l. | Expérience générale
Professional, efficient and pleasantBRENDA M. | Expérience générale
Le client n'a pas laissé de commentaire.Katerine H. | Expérience générale
Dillon was so sweet. He made sure we had everything we needed and showed us to our unit. He was very aand had excellent Customer service. He was very helpful. Every Uhaul should have a Dillon. ThanksChelise J. | Premières impressions
No comments no complaintsElla P. | Expérience générale
no issuesAnthony M. | Expérience générale
Our representative was pleasant, kind very patient and was concerned about our needs.Latrice N. | Premières impressions
I love their patience and honesty and they are very helpful. This is my third time using Uhaul. Thank for wonderful service.Debra B. | Premières impressions
ExcellentBarbara and Thomas P. | Expérience générale
ExcellentJamiel R. | Premières impressions
The roadside assistance was extremely helpful when the uhaul vehicle we were using had transmission issues. However I think that you guys could be more informative with how the compensation works.Sean H. | Premières impressions
The staff was most helpful! I actually continue to stop in and talk! They have made my moving experience an ease to know that I was in GREAT hands!christina r. | Expérience générale
The entire team were very helpful in meeting our needs. They gave great customer service and we will continue to do service with them. Very knowledgeable with their job and additional products needed.Chevelle R. | Réservation
Great storage unit!JOYA S. | Expérience générale
Staff: very knowledgeable, extremely courteous, compassionate and helpful. Facility: very clean, well maintained, easily accessible, secure and well lighted. Hours are convenient.Carolyn K. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!