Le client n'a pas laissé de commentaire.MICHAEL H.
Customer Reviews for U-Haul Moving & Storage of Missoula
Pour nous contacter
Missoula, MT 59801
(On corner of Brooks and Strand Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.AMANDA E.
Le client n'a pas laissé de commentaire.DONALD L.
Great experienceâ€¦.. easy check in and out. Very friendly and accommodating.JEANINE ERIN B.
I was told that it would be great ne amount and then charged more than I was toldMilissa J.
Winter/Ice management although everyone was super great there were alot of customers waiting and needing help because trucks, trailers, we're all frozen in place or lots of ice and stuck.Robert C.
The UHaul location off Brooks is my go to for renting trucks or vans. The folks who work there are unfailingly kind, funny, and intelligent. Its always a breeze to get in and out.kathleen K.
Le client n'a pas laissé de commentaire.EDWARD J.
Make sure the cab of the uhaul doesn't smell like dog pee and it drives goodPATRICIA S.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Jill H.
Outstanding service.SCOTT S.
Le client n'a pas laissé de commentaire.Doug S.
Le client n'a pas laissé de commentaire.STEVEN S.
Thomas seems to have an attitude with customers. I've watched him a couple of times and he is doing us a favor to business with him. I definitely try to get the young lady or Cody at this location.EDWARD J.
Le client n'a pas laissé de commentaire.BENJAMIN U.
Le client n'a pas laissé de commentaire.KEITH P.
I love this U Haul outlet. I use if often. I own a property management company and send my clients there. Great folks work there, easy going, and helpful.SHEILA M.
Very helpful & professional. Good ecperience.DeEtta D.
Le client n'a pas laissé de commentaire.DAWNMACHELLE B.
Hazard road conditions prevented travel to Helena MT. Truck was on 1/4 tank, I filled it for the trip $100. Had to stay at Missoula Motel, next day still hazard roads, returned to Uhaul, approx 15 miles on truck, Mgr. wouldn't refund my gas fill up & even charged for the day. We had to return to Spokane in our own vehicle.We've spent thousands with Uhaul, my sister Evelyn Sass. Ck her acct. We want the $100 gas taken off the credit card. We will be taking the trip from Spokand WA to Helena MT when driving conditions are safe. Please reply. ThanksPETER K.
Price too highMichael H.
The more often I reached by telephone this location instead of the big U-Haul in the sky, the better I feel about it. So keep answering the phone locally! Good work! I had a lot of changes and they were very patient and understanding.SRIKANON D.
That U-Haul location on 820 Strand Ave is one of the best locations I have ever been to, very well managed (and I have been to dozens of U-Haul locations over the last 20 years).Brandon V.
Le client n'a pas laissé de commentaire.JANET M.
Le client n'a pas laissé de commentaire.DENNIS L.
truck had a bad stale smoke odor.BRET O.
Le client n'a pas laissé de commentaire.SHARA RAE G.
Le client n'a pas laissé de commentaire.EBONI M.
Nothing, excellent customer service thank you!KYLLA B.
Excellent customer experienceCHRISTOPHER CHAR C.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.D H.
As a new user a bit more in explaining a few thingdDALE R.
Staff was fantastic!!christopher C.
The appliance cart was broken when we received it and we were not able to use itBRETT R.
Le client n'a pas laissé de commentaire.DANIEL N.
Help me understand what I need to do as a customer to prevent the drop off location mixup from happening again.William F.
Le client n'a pas laissé de commentaire.Chad B.
Very good service and peopleBRUCE L.
Le client n'a pas laissé de commentaire.JOANN B.
Le client n'a pas laissé de commentaire.KENNETH LEON W.
The agent went above and beyond service required. This rental was for a veteran I am serving and she was late in getting there and the agent at the pick up please was very patient in waiting for her.MARIANNA W.
Keep doing what you do. ðŸ™‚Dixie M.
There were issues every step of the way. Wrong lock box code, very begrudging location customer service, dolly I asked for not provided, 40 min wait on hold to get dolly taken off bill, dolly not actually taken off bill when returned to self service station, 20 more minutes to have it taken off. I would still rent again but I will be mentally prepared for the giant pain ahead of time.Megan M.
Le client n'a pas laissé de commentaire.Mykhailo S.
Le client n'a pas laissé de commentaire.EDWARD J.
The staff is helpful, professional, and friendly. They also stock a ton of supplies plus offer free boxes people donate.james V.
Le client n'a pas laissé de commentaire.CAROLYN P.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.CAROL K.
Marker light was out and not fixedANDREW B.
Your doing great! Keep it as it is now...don't change a thing. Easy to use. fast.and outstanding service. Merci.DEAN M.
Le client n'a pas laissé de commentaire.Robert M.
Always good service here. Overlook the man-bun, he's doing a very good job.RAY K.
Le client n'a pas laissé de commentaire.SUSAN W.
Le client n'a pas laissé de commentaire.ROBERT H.
After a hard day of unloading we were greeted warmly and promptly. We were on our way in no time. Great service!DONALD T.
Gas cap light was on the entire trip. The check engine light came on 40iles from the return locationDAVID H.
Nothing the staff was friendly and knew what to do and had me on my way in no time.DONNA MICHELLE K.
Le client n'a pas laissé de commentaire.Justin W.
Very friendly, responsive and informative service!JOHN A.
Le client n'a pas laissé de commentaire.STANFORD Z.
There was some garbage. left in the truck when I got it. I was told there was a half a tank of gas but there was just over a fourth of a tank. That is my bad, I should have taken a picture. I filled it to half of a tank. I also should have kept track of the mileage because I don't think I went as far as they said. Lastly I called and asked what I would be charged if I kept the truck until the next morning. I was told it would be $42 and only a couple dollars over that if I had it back by 9:30 the next morning. I took it back at 4:30 the same day I rented it and was charged $116. In the end I needed the truck to move a friend so I'm glad it was available but if I had to do it again I would go elsewhere.Sara H.
We were told there was a quarter tank of gas when we picked it up and it was empty.BRIAN I.
Poor Customer service skills, unfriendly, both of my orders were wrong and each visit took almost an hour. The owner is rudeMelinda K.
Customer service was great!HALLIE B.
Le client n'a pas laissé de commentaire.Anna H.
Le client n'a pas laissé de commentaire.Richard I.
Le client n'a pas laissé de commentaire.Justin P.
No problems returning the truck even though I brought back at near closing rather than my 12:30 pm time. I had forgotten about the time altogether; although my unloaders could not even help me til 1-3:00 pm anyway. They helped 3-5:00 pm.Denise C.
Appears to be greatly understaffed. Unit was dirty and the check in process to both get and deliver took an extended amount of time. 30-45 minutes. The staff was friendly but stressed.BRETT R.
Le client n'a pas laissé de commentaire.Anne M.
Le client n'a pas laissé de commentaire.Carl B.
Le client n'a pas laissé de commentaire.Shari H.
Le client n'a pas laissé de commentaire.MEGAN M.
Le client n'a pas laissé de commentaire.Henry K.
Seatbelt ran a little tight for a bigger guy, maybe provide complimentary extensions.CHARLES C.
I have used this location many times. Always a very good experience.RAY K.
Reserve 6 weeks in advance. Confirmed multiple time prior to my date. Including the day before. Got fucked. Worst experience of my life. Will pay way more next time to have someone honor the commitment.PATRICK M.
Le client n'a pas laissé de commentaire.Carl B.
The fellow manning the drop-off location was super! The process went really well.DANIEL N.
Le client n'a pas laissé de commentaire.John D.
I was perfectly satisfied with the equipment and service hereWEASE B.
Le client n'a pas laissé de commentaire.Michael B.
Explain options for driving truckGARY M.
Uhaul is the best... Je prÃ©fÃ¨re louer uhaul est une bonne association avec un bon prix et plus apprÃ©cie votre bon travail que vous faites, Merci. #Chukastyle.com MT.CHUBAKA M.
Le client n'a pas laissé de commentaire.TINA MARIE A.
Le client n'a pas laissé de commentaire.DONALD FRANCIS T.
Le client n'a pas laissé de commentaire.CARL B.
Le client n'a pas laissé de commentaire.DAVID L.
The truck was in poor condition. Windshield wipers quit working during a rain storm.HEATHER T.
Google had me coming in the back way...but once I talked with on-site staff...drop off was a breeze.John H.
Le client n'a pas laissé de commentaire.STEPHEN S.
Le client n'a pas laissé de commentaire.JULIE ANN A.
What I was quoted and what I paid was different. The day I had the truck rented for I didn't get it because it was not returned which put me in a bind and then the customer service in this store was just terrible. Things were not explained like they should have been. Oh and having dillies and moving blankets in a truck when you didn't ask for them is horrible and takes up valuable space people need. So really your cheating your customers out of rental space. I can tell you this was the worst U-Haul experience I've ever had and won't use you again in the future.Joshua L.
Le client n'a pas laissé de commentaire.Abbie Z.
Le client n'a pas laissé de commentaire.emily W.
Jacob checked us in. He did well despite having to deal with the Point of Sale system being down.DWIGHT R.
The young man who checked us in and helped us load was great.ROBERT V.
The guy at the uhaul place was awesome - but good thing they were open when I arrived, because the access info I was given was completely incorrect. There is no gate, no keypad next to my unit, and no lockbox with a keypad to get into the unit. They got me in and took great care of me, but if I had shown up when they were closed with my U-Haul full of stuff, I would have been screwed.Alison M. | Online Move In
The guys there were the best. We moved from Hillsboro, Oregon and the uhaul people there really messed things up for us here. They came through at the very last minute and things worked out great!!!!!Xander T. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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