Évaluations des clients U-Haul Moving & Storage of Moline

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Moline

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Joseph T. le

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Blower motor for heater kept shutting off and I had to add 2 quarts of oil myself before I used the truck

Robert H. le

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Le client n'a pas laissé de commentaire.

terry P. le

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Vehicle steering was out of alignment making it difficult to drive. Engine warning light was on. A rotten experience.

Donald B. le

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forgot my cloves and she ran them over to me

Kelvin M. le

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Le client n'a pas laissé de commentaire.

Nicholas K. le

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Le client n'a pas laissé de commentaire.

Melinda A. le

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Employee awful rude hung up on me made statements like she knew what happened at pick up when I told her I did not receive information. She was very automated rude insistant ! I would never do business at Moline Ave of cities location again and most likely not choose u haul again

David K. le

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Keep doing your BEST!

James T. le

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I purchased boxing and packing materials from this location . The staff was incredible! Helped carry many items to my car . Very knowledgeable on pricing estimate and extremely eager to answer all questions.

Kathy C. le

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Great job!

Alice F. le

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Le client n'a pas laissé de commentaire.

Craig P. le

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Make sure the windshield is clean before you run out the truck

Ruben E. le

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Le client n'a pas laissé de commentaire.

Kimberlie K. le

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The young man named Larry was very helpful. His customer service was 110%. The trailer itself was clean an pulled flawlessly down the road. I do have two big complaints about the trailer. The trailer had no way to lock it down to the hitch of my truck. The items in the trailer were of high value. While parked and away from my vehicle at any given time, anyone could’ve unhooked the trailer from my truck and could’ve taken the trailer with the high value property. Also, for the certain job that I was on, I was required to unhook from the trailer. I was unable due to there not being a dolly to drop the trailer temporarily. Hopefully these issues can be addressed so that I can do business again with uhaul.

Jessica M. le

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Le client n'a pas laissé de commentaire.

Shaune A. le

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Work staff was extremely friendly and helpful. Nice people to work with.

Glen M. le

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Le client n'a pas laissé de commentaire.

Kyle R. le

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I reserved a truck at 8 am. I received several confirmations and a text to pick up the truck at 8 am. The store did not open until 9 am so I had to come back and I had friends and family waiting to help move for over an hour. It’s extremely inconvenient that only certain sizes of trucks are one way. The size of truck I needed was only a two way truck. After moving all day, the last thing that I wanted to do is drive two more hours to return the truck, pay $60 in extra gas, and $50 in extra mileage that could have been avoided. Very bad business. Will not be using this company again and will not be recommending.

Russell F. le

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Computer issues with rental. But staff was great, the gentleman that received trailer back was kind and polite! Update computers to make your staffs life easier!

Michael P. le

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I was told I could drop off my transport trailer in white pigeon, mich. But then it was changed to Elkhart Indiana 45 min. out of my way...not happy with that!!

Brenda A. le

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The employee was very kind and helpful.

Ladarius J. le

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We were mislead. Told one thing, and it turned out to be another

Ralph E. le

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The trailer # on my contract was incorrect, so there was some confusion when I returned the 6x12 cargo trailer. No big deal but the rep needed to call his manager to figure out the correct billing. Otherwise this location is a lot easier to use than the one on Utica Ridge in Bettendorf, Iowa that I normally use.

Freddie E. le

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Check equipment more better

Daniel G. le

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Le client n'a pas laissé de commentaire.

Kelsi F. le

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Le client n'a pas laissé de commentaire.

Alfred C. le

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Le client n'a pas laissé de commentaire.

Sherri F. le

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Darren was great! Smooth and easy process!

GARRY N. le

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Le client n'a pas laissé de commentaire.

CHEYENNE C. le

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Staff was friendly, pick up was very easy

Christopher A. le

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Very helpful and professional.

Chad B. le

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The manager told my husband that no small vehicles were available. He could take the next size up. She said the price was 10.00$ more making it only 29.95$. He returned it only 4 hours later. We received the receipt the next day. We were charged not only more for the rental , but also for returning it after hours. If we returned it at 6pm and you close at 7 then obviously that's not after hours. The day prior we rented your largest truck and went twice as far and both charges are the same. Not happy with my experience.

Alan P. le

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Le client n'a pas laissé de commentaire.

Hunter B. le

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Le client n'a pas laissé de commentaire.