Le client n'a pas laissé de commentaire.JOSHUA S.
Customer Reviews for U-Haul Moving & Storage of Morton Grove
Pour nous contacter
Morton Grove, IL 60053
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam - dim : 7h am à 7h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Love the 2 employees at the front desk this Sunday afternoon!JIMMY L.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.LARRY H.
Smelled of smoke inside had to air it out just so I could use itHEMAL P.
Le client n'a pas laissé de commentaire.ALI K.
Le client n'a pas laissé de commentaire.DOUGLAS K.
Le client n'a pas laissé de commentaire.ELIU R.
Le client n'a pas laissé de commentaire.Stelios N.
Thank for helping me outBRIAN S.
Le client n'a pas laissé de commentaire.AZHAR M.
Le client n'a pas laissé de commentaire.Gary W.
Awesome customer care from new awesome folks representing UHAULDEBORAH B.
I was overcharged for gas. I drove 14 miles in a 15 foot cube and added 2 gallons of gas, when i recieved my reciept I was charged for an additional 2 gallons. I do not know how its possible to drive 14 miles and need to refill 4 gallons of gasPETER K.
The location was fine, but it was 12 miles away from where I thought I was picking it up when I booked the truck requiring a lot of last minute changes so that I could get to this location. I should have been informed upfront when I booked the truck that my preferred location was not available.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.JAN CARLO E.
Le client n'a pas laissé de commentaire.JERRY Y.
Le client n'a pas laissé de commentaire.Leonard D.
Le client n'a pas laissé de commentaire.Peter D.
Le client n'a pas laissé de commentaire.ALAN C.
The staff was very distracted when everyone was trying to pickup their items, inquire about reservations, or help hookup the trailer. The computer was either not working well or user error. We got no real instructions on how to hookup or disconnect the trailer, the gentleman simply put it on and sent us on our way. When I asked a question about the hookup he seemed annoyed and then didn't really say anything.KARI S.
My mileage price was double the price. I tried calling. I was on hold of maybe 20 minutes when it said I would be on hold for 8 Very unhappyMARSHALL D.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.JASON S.
I think the person at the front should be fired. His name was Timothy. He was rude, he took 1 hour to complete our reservation and made me late to the appointment to get my car fixed and now I have to call off work tomorrow. He took 1 hour to complete the reservation and got everything wrong. Then he asked me to right down my debit card number for him to "fix it later". However the guy moving the cars named Oscar was super helpful. The guy behind me in line was also upset because he was waiting so long for his reservation. I've used this uhual location over 15 times and I will never use it again if this guy is working there. Never had this terrible of an experience.ABDULLAH A.
Le client n'a pas laissé de commentaire.Joanne K.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.RONALD V.
Le client n'a pas laissé de commentaire.PETER C.
Le client n'a pas laissé de commentaire.KEITH C.
Terrible billing experience. Rented one day, was charged for 2 days. If I didnt review the final billing, I would be charged for 2 days for no reasons. No explanation, no apologies. Terrible.KY N.
i was charged AGAIN for the box when i returned the box 2 days before it was due.MARICEL L.
Waited in line approx 30 min to pick up a trailer. There was a customer with trouble ahead of us that took a long time, and while I understand that it would help if another employee could process pick ups.Jeffrey R.
Le client n'a pas laissé de commentaire.KAREN S.
Le client n'a pas laissé de commentaire.KAREN S.
Le client n'a pas laissé de commentaire.JESUS O.
Great and friendly customer service.Trinh N.
Le client n'a pas laissé de commentaire.RICK K.
The employees were new which is fine and great but I believe they attached the wrong 5x8 to my car which resulted in a confusing drop off scenario at the receiving location in Boston....and it did not help that the Boston recipients were super rude to the point of me feeling scared at the way they looked at me as I returned the unit and requested a receipt - I literally felt fearful for my safety as they stated twice I did not need a receipt so i dropped it and left as my safety was more important to me then your UHaul. Then a few days after i returned the unit, the UHaul Boston folks called me asking when i planned to return the unit - I was confused since i had dropped it off alreay - I guess I did need that receipt after all is what went through me mind. The location in Boston was surrounded by Meth addicts wandering the streets - the employees were hard and rude - scary individuals. not good.THOMAS L.
Le client n'a pas laissé de commentaire.Macy G.
Le client n'a pas laissé de commentaire.JOSEPH G.
My experience was perfect . Quick smooth transaction.OSCAR L.
Le client n'a pas laissé de commentaire.ALBERT G.
Le client n'a pas laissé de commentaire.SHERWIN PHILIP L.
very professionaldan H.
Le client n'a pas laissé de commentaire.Jonathan P.
Le client n'a pas laissé de commentaire.EDWIN V.
everyone I interacted with was great.MARTIN M.
Le client n'a pas laissé de commentaire.Janet S. | Premières impressions
The GM was a very professional and helpfulLuay S. | Expérience générale
Everything was fine except for when driving on the highway the truck was very very loud. Sounded like something was lose on the outside on top. It was so loud I could not hear my GPS or hear my partner with directions.DONNA B.
Inside of van floor was dirty, should have been cleaned.HAROLD K.
Door did not work weelCARL C.
Le client n'a pas laissé de commentaire.LAURA B.
Le client n'a pas laissé de commentaire.Jaime P.
Customer service rep added insurance without even asking me which I had to dispute next day. This isn't right and very misleading. I would not go back to this place..ZAHID R.
Nothing. Everything was greatKirk T.
Met us outside and acted like he barely wanted to talk to us & our kids. Looked truck over and was on computer for like 5 mins then looks at us weirdly & says umâ€¦. U guys have been finished & can go. Then do I understand, he was done moment he got on computer lol smh. Then couldn't even get a paper receipt.Andrew S.
Le client n'a pas laissé de commentaire.Joshua L.
Le client n'a pas laissé de commentaire.ROLAND M.
Le client n'a pas laissé de commentaire.William M.
Your manager is rudePATRICK H.
Le client n'a pas laissé de commentaire.Charmaine G.
Check in was very slow when I returned the van. The person checking me in apparently did not have enough training and could not figure out how to send me an email receipt. This ended up taking me over 15 minutes to get checked back in which is way to long.ALAN H.
I like everything thank youGerardo P.
Uhaul was very difficult to startKAYLA S.
We had requested a drop off near where we unloaded. We were not happy about being told to go somewhere further away when we picked up the vehicle. We were being used to redistribute the truck which cost time and money. The facility was fine but we were asked to call the U-Haul regional office to verify where we we dropping off even though we were told we had to drop here. After making 2 phone calls to the regional office and holding over 20 minutes this location "wasn't expecting us."Alan M.
Le client n'a pas laissé de commentaire.Nitin R.
Le client n'a pas laissé de commentaire.Henry H.
Le client n'a pas laissé de commentaire.DOUGLAS K.
Your app is terrible. i needed to work with your on-site team to do both pick-up and drop off despite the claim that the process would be automated. Fortunately the 2 on-site employees were great.Brian H.
Have more staff to handle returns. There was only one person handling returns at a busy time.RICHARD M.
Le client n'a pas laissé de commentaire.HOWARD R.
The staff is excellent! The facility is clean and conveniently close for my reasons. My only con is the accessibility to my storage unit.DERRICK C. | Premières impressions
Nothing - helped me out of a jam from scheduling mistake at other U-haul locationCHRISTOPHER C.
Le client n'a pas laissé de commentaire.DAVID D.
Used the online order system. Worked, but locked up at end. Called number on system & by the time I spoke with service person, I had received the confirmation email for order. On move day, all was perfect. Liked the do-it-yourself vehicle walk-thru, and return was easy. All-in-all, exceeded my expectations. Great job by u-haul & its employees.JOHN W.
Le client n'a pas laissé de commentaire.JAY L.
Le client n'a pas laissé de commentaire.DAE Y.
Staff was very helpful and responsive upon both pick up and drop off, thanks for making this rental a smooth and easy one!Lindsay T.
Easily checked in for a truck rental. Added additional boxes at the last minute without any problem. Truck was clean without damage. Fuel level and miles matched with what was provided to me at time of rental. Was able to bring return the truck during operating hours. Representatives were waiting at the return point, greeted me at the truck and completed the truck return efficiently! Highly recommend this location!KRISTI M.
Le client n'a pas laissé de commentaire.MIHAIL D.
Le client n'a pas laissé de commentaire.Charles S.
Always the best place to rent a van or truck. Great staff and equipment is in good order.THOMAS N.
Le client n'a pas laissé de commentaire.MICHAEL J.
Le client n'a pas laissé de commentaire.Feliks D.
Thanks for all your help.!!!!!!!Margaret F. | Premières impressions
great and prompt customer service .thank youROBERT P.
Le client n'a pas laissé de commentaire.KEITH D.
The folks helping me out with this trailer rental did a fantastic job taking care of me, both on the pick-up side and the drop-off side. Service went above and beyond my expectations.JOSHUA L.
check trouble codes to make sure vehicles are not at serious riskMICHAEL B.
Le client n'a pas laissé de commentaire.PETER K.
Andres was a great help and very friendly and easy to work with!!ALIPIO M.
Willy at the Niles location sent us over to the Morton Grive location as the trainer.Ireserved was to be over an hour late arriving in Niles. The Morton Grive guy was fantastic. The only issues waste driver side turn signal m/flasher light did not work. Returning the trailer to Morton Grive was a breeze.excellent service!THOMAS M.
Girl who checked me out was great. She needed more helpful staff thoughRAOUL E.
I always receive professional help every time I visit this location. The people here are attentive and go the extra mile making sure you are happy Great teamwork! Thank you Morton Grove Uhaul!!! I will see you again soon.MARCOS B.
Le client n'a pas laissé de commentaire.Michelle D.
I have rented from this location several times over the years. Everyone has been tremendous.John J.
Excellent servicePAUL C.
Le client n'a pas laissé de commentaire.WILLIAM K.
Excellent staff and Customer ServiceSANDRA K.
The truck I had was running a little bit rough. I'm glad I only had to drive it about 15 miles total. I just cannot imagine driving it on the interstate!JAMES D.
Le client n'a pas laissé de commentaire.Roy B. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia D. | Premières impressions
Le client n'a pas laissé de commentaire.sharon l. | Premières impressions
I wish I could remember the name of the guy working at Morton Grove IL uhaul on Sunday morning 7/11/21. He did a fantastic job. I'd been driving all night. Needed storage. I am so grateful for his service. Walked me thru the process with great care.James W. | Premières impressions
Le client n'a pas laissé de commentaire.Undraa O. | Premières impressions
The two gentlemen that were working on 6/27/21 were very polite and friendly and helpful.STEVE A. | Premières impressions
I don't feel the storage entrance is secure at all. Anyone can walk in during open hours and roam around. We were in the end storage unit and you didn't know if anyone was around the corner as it was a dead-end and someone could have been hiding there. I did see the cameras, but I feel a large mirror at the end could show if anyone was hiding around the corner. All in all, it was a pleasant experience and we will be using your service again.Linda P. | Expérience générale
Le client n'a pas laissé de commentaire.FORREST B. | Expérience générale
Le client n'a pas laissé de commentaire.James T. | Premières impressions
Le client n'a pas laissé de commentaire.MEDARDO G. | Expérience générale
smooth operation.TOM H. | Premières impressions
The service was awesome. They meet all of our needsScott O. | Premières impressions
The staff is friendly and helpful.Dawn W. | Premières impressions
Great service, fast and very helpful I recommend this location.BARBARA M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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