There is a mouse trap in the unit. There's no dollies to use, and I had to lug things up stairs. We will be finding another place to store our things. And would like a refund for the lock we had to buy.

The people he’s very friendly the manager is the best the parking lot is the best

Everything was great, except for the fact that I paid an entire month for a unit I was in for one night.

Thanks

We couldnt get my couch in because of the upper stoop and i had to get rid of it

smooth operation.

The service was awesome. They meet all of our needs

The staff here is awesome! Very helpful and accommodating people who do their jobs well.

The staff is friendly and helpful.

Very nice people very good manager

Great service, fast and very helpful I recommend this location.

Good

Very kind employees that clearly care about their customers.

Charles McDonald Jr, General Manager, is a gem! He was very helpful in every interaction.

So appreciate the nice, helpful, & polite customer service that was given to me after a very long days drive from another state!

I never had a unit there but yet they kept an imaginary storage unit on lien for 4 months

Thank you.

Our two packers and movers in Santa Fe were very good, professional in every way. They carefully wrapped each item and loaded our U-Box so the pieces were secured. I would definitely use U-Haul again

The man that helped me was wonderful. I truly appreciate the time he spent with me explaining options.

Thank you,!

The Morton Grove facility was very clean, staff was polite and helpful, and the price was very reasonable and affordable

We used a UBox to ship our belongings from Lynnwood WA to Morton Grove. Our experience with the folks at Morton Grove was amazing; they were super organized, polite, and helpful!

General manager of facility was incredibly rude and lacking of any customer service. Defensively saying "What do you want me to do?" is not an appropriate response to a legitimate client concern.