Le client n'a pas laissé de commentaire.PierreOlivier W.
Customer Reviews for U-Haul Moving & Storage of Morton Grove
Pour nous contacter
Morton Grove, IL 60053
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam - dim : 7h am à 7h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The Woman that helped me was great, however in the middle of reviewing my rental order she (being the only person had to answer the phone and answer questions for the incoming call), thus delaying my pickup time. Again she does well multitasking! Perhaps having a second person at the check in desk would be helpful.THERESA H.
Staff were all great.ANDERS W.
Le client n'a pas laissé de commentaire.Stuart R.
Le client n'a pas laissé de commentaire.Linda B.
the trailer door would not open after we got where we were going about 1 1/2 hrs. away the closest U-Haul was about 8 mins. away but could not go there why???CARL C.
Le client n'a pas laissé de commentaire.Geordano R.
Le client n'a pas laissé de commentaire.Igor G.
Nothing, you guys were great.Walter W.
You should sell some of your older trailers so I can buy one. They are excellent trailers.Richard H.
Excellent service, thank you so much for everythingFadi Z.
Le client n'a pas laissé de commentaire.Azjargal B.
Le client n'a pas laissé de commentaire.Jacob M.
Both employees I interacted with were friendly and helpful. Yet another great experience at this U-Haul location!Nathaniel B.
I was given a truck with a quarter full tank, and I learned new thing that when I returned it since gas was below quarter I was asked to be charged $30 extra for that reason so I immdiately went to nearby gasolin station and made it full quarter. So after learning this new thing and this experience, somehow I felt being fooled by being given quarter full tank instead of full tank!Ferhat K.
Angie at the Morton Grove location was awesome. I received excellent service with a friendly and helpful attitude.Tami J.
Drop off 11:10 PM...........63479. Mi........thank you so much SHAMILT P.
The tank mark of fuel is confusing for customer and possible costly, find a faire better method for returning fuelEmil G.
Jeremine, was very nic e and helpful.Nice guy!GREGORY G.
Allow customers to rent the trucks they booked for regardless of where it is being dropped back off too.Jonathan N.
Great Storage easy access! Angie was real helpful!Roal M. | Premières impressions
Both person in front desk giving a great service.Christian J.
Le client n'a pas laissé de commentaire.Kurt L.
I reserved a furniture dolly for rental, along with a trailer, and I was told the dolly wasn't available. My only option was to purchase an overpriced one, instead. So, I had to do that.Steven S.
Angie and her crew did a great job on everything i needed.Terrill K. | Premières impressions
Employees were amazing! Great customer service!KERRILY J.
Le client n'a pas laissé de commentaire.Joel P.
Great staff at this location. They know their stuff and they do it well.Matthew T.
The car smelled like a barn. The employees all had attitude. Like they are doing you a favor.Ramin H.
They helped me almost immediately. After a long ride - very appreciatedMICHEL N.
Le client n'a pas laissé de commentaire.Ann D.
Le client n'a pas laissé de commentaire.Jeffrey D O.
Le client n'a pas laissé de commentaire.Shashwat S.
Le client n'a pas laissé de commentaire.Stephanee L.
Le client n'a pas laissé de commentaire.Frank F.
Everyone that I had interaction with was very polite and professional,it was a good experience.STEVE A. | Expérience générale
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Raymond D.
Le client n'a pas laissé de commentaire.Josue J.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.IAROSLAV K.
Friendly customer service but I had a poor experience with my truck. Probably bad luck because we've been to this uhaul before and didn't have problems. The truck we received today was parked in an area that was difficult to navigate, had a hard time leaving the parking lot (was close to other trucks). Once we got to the moving site, we realized the cords for the door were in need of repair - had to wait almost 2 hours for roadside assistance. Frustrating.Justin B.
Le client n'a pas laissé de commentaire.William L.
Le client n'a pas laissé de commentaire.Greg C.
Only issue I have - recognition that IL has extended their expiration dates for Drivers Licenses due to the pandemic. Was told U-Haul doesn't care about that, so a bit disappointed about that. Otherwise, no problems. Employees were helpful, courteous and answered any questions asked. Appreciate that,Russell D.
Employees at this location are accommodating with walking you through the tech stuff involved in inspecting your truck before you leave and how to check it back in after hoursChristine B.
I was supposed to pick up the van from a gas station with self service check out. The equipment was not there. The gas station told me to go to the uhaul on Dempster. I had to cancel my original reservation and they had to create a new reservation. This location is scam central. First, the girl tried telling me that their supplemental insurance is mandatory at this location. No it isn't. I have rental car insurance through my auto insurance. They "waived it" after I argued with them. I dropped off the uhaul no issues. Then when I got my receipt at home, I saw a furniture pad and rental dolly charge. These items were in the car but I did not use them nor did I want them. They were not part of my original reservation and I figured that the workers were too lazy to take them out as I told the girl I wanted the truck for 19,99 plus the mileage. I never asked or gave consent to purchase a dolly and mattress pads. When I saw my receipt for an extra fee for stuff that I didn't ask or use, I was furious but it isn't worth my time arguing with them so I didn't bother calling back. Luckily, during the check out process I notated all scratches and stuff like that but if I haven't I had no doubt they would of scammed me in that respect too. And I took pictures just in case. Be very careful.Fotios B.
From the reservation insideâ€¦. to the check outâ€¦..everything was good and the employees are very niceHans D.
cassandra was pleasant and accommodating to the request and questions i had. the truck i received had a malfunctioning tire pressure sensor and water was leaking from the rear of the cabin.JAMIE J.
Le client n'a pas laissé de commentaire.David Z.
Le client n'a pas laissé de commentaire.Zachary L.
Le client n'a pas laissé de commentaire.Rusmir Z.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.John F.
The staff was outstanding. Cheerful and helpful. They deserve a raise.Elizabeth D.
Very satisfiedHEBER A.
Wow I just have to say this group of employees are amazing and you are lucky to have them. Very friendly and caring. They explained everything thoroughly and went over all my options!Shawn A.
Le client n'a pas laissé de commentaire.Numer L.
Great helpKevin L.
Le client n'a pas laissé de commentaire.Joseph B.
A bit slow (likely due to staffing shortages) but everyone was professional and helpful.Julie R.
Le client n'a pas laissé de commentaire.Amber H.
Le client n'a pas laissé de commentaire.Ali A.
Staff is very nice and helpful good jobAzhar M.
Make sure the trucks don't have the service engine soon light on and that they have up to date oil change..Brian C.
I didn't really even have to leave the car. They were very helpful!Erin S.
Great Customer service. Just need a bit more direction when dropping off the equipment on how to close out the order.James H.
Le client n'a pas laissé de commentaire.NIR M.
Le client n'a pas laissé de commentaire.Kirk P.
Le client n'a pas laissé de commentaire.Kirk P.
Friendly, helpful service. Plentiful supplies. Nice vehicleJohn A.
Le client n'a pas laissé de commentaire.Roger V.
None at this time.Donna H.
Keep up the good work!David M.
Fast, courteous,and, respectful service.David G.
Nice guys who looked after us. T&C's well explained. Would like a big discount next time Thanks a lot Amarjit Aamarjit S.
Angie was fantastic! Thank you!Andrea A. | Online Move In
Le client n'a pas laissé de commentaire.Nick S.
Le client n'a pas laissé de commentaire.Anthony A.
One of the cleanest and friendliest locations I've visitedBryan E.
Le client n'a pas laissé de commentaire.Doug I.
They are always kind. Especially, the working female manager is kind. :)Won joon C.
The staff was great!MICHAEL S.
Such a very friendly staff, I can here a couple times and they are always so friendly! I wish I could remember the lady name that took care of me, she wears glasses and curly hair I believe! But she was awesome and helped me with what I needed! Great place!!Nicole M.
Le client n'a pas laissé de commentaire.marven S.
Wow! What a breeze. This is my location for renting trucks. Merci.Ruth H.
Great Customer Service and Staffs were very Helpful .Carmen M.
Le client n'a pas laissé de commentaire.Charles F.
Expeditious drop off, much appreciated after a long trip.Stacey D.
Le client n'a pas laissé de commentaire.Eugene H.
Van was clean and well kept. Staff at check out we're wonderful! Professional and very friendly,with a light-hearted style. Research the two staff members working the morning shift at 9000 Waukegan in Morton Grove. They should be congratulated.james R.
Great staff, clean and bright location, plenty of options available. This is my â€œgo toâ€ U-Haul location.don B.
Everything was goodSteve R.
Service amicalTHOMAS P.
Le client n'a pas laissé de commentaire.Kirsten T.
No comment too.Michael U.
Le client n'a pas laissé de commentaire.Kapic D.
My female service person was outstanding and so accommodatingâ€¦ And as nice as can be! I love this placeâ€¦ I would recommend this place to everybody!James P.
Very easy pick up and return. The young man at the counter was friendly and very helpful. Second time renting from here. I'll definitely go back.Stella G.
Professional all around. Exceeded expectations.Aaron W.
Le client n'a pas laissé de commentaire.FRANK G.
Le client n'a pas laissé de commentaire.Michael S. | Online Move In
Le client n'a pas laissé de commentaire.Laurel V. | Expérience générale
Too much money a monthreynaldo r. | Expérience générale
Le client n'a pas laissé de commentaire.David J. | Premières impressions
Le client n'a pas laissé de commentaire.Kyongche K. | Expérience générale
The staff is fantastic - everyone was friendly and helpful. The manager (Angie) went above call of duty to help me with arrangements for a container and helped a lot.Fawn L. | Premières impressions
Le client n'a pas laissé de commentaire.Ashwani S. | Online Move In
Le client n'a pas laissé de commentaire.Eugene Jr J. | Premières impressions
Great customer service give 100starsatheer i. | Premières impressions
Thankyou all for making my day a great deal brighter.JOSEPH S. | Premières impressions
Le client n'a pas laissé de commentaire.NICK S. | Premières impressions
Le client n'a pas laissé de commentaire.sharon l. | Expérience générale
The staff and manager at this location are always extremely helpful and friendly. (I drive further to patronize this location.)VALERIE C. | Premières impressions
I arranged and paid for the unit that was already rented to someone else. My movers showed up to see a lock on my unit and nobody around was available to explain that. Next day the replacement unit was not workable. Total waste of time and moneyLennard R. | Expérience générale
The staff was amazing and wonderful customer service!ENRIQUE C. | Expérience générale
Angoe best manager ever !!!MICHAEL N. | Expérience générale
The staff are kind, courteous & very helpful. Thanks Uhaul.joselito s. | Expérience générale
Le client n'a pas laissé de commentaire.joselito s. | Premières impressions
Excellent service à la clientèle. Ladies upfront were awesome.ENRIQUE C. | Premières impressions
Le client n'a pas laissé de commentaire.Janet S. | Premières impressions
The GM was a very professional and helpfulLuay S. | Expérience générale
The staff is excellent! The facility is clean and conveniently close for my reasons. My only con is the accessibility to my storage unit.DERRICK C. | Premières impressions
Thanks for all your help.!!!!!!!Margaret F. | Premières impressions
Le client n'a pas laissé de commentaire.Roy B. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia D. | Premières impressions
Le client n'a pas laissé de commentaire.sharon l. | Premières impressions
I wish I could remember the name of the guy working at Morton Grove IL uhaul on Sunday morning 7/11/21. He did a fantastic job. I'd been driving all night. Needed storage. I am so grateful for his service. Walked me thru the process with great care.James W. | Premières impressions
Le client n'a pas laissé de commentaire.Undraa O. | Premières impressions
The two gentlemen that were working on 6/27/21 were very polite and friendly and helpful.STEVE A. | Premières impressions
I don't feel the storage entrance is secure at all. Anyone can walk in during open hours and roam around. We were in the end storage unit and you didn't know if anyone was around the corner as it was a dead-end and someone could have been hiding there. I did see the cameras, but I feel a large mirror at the end could show if anyone was hiding around the corner. All in all, it was a pleasant experience and we will be using your service again.Linda P. | Expérience générale
Le client n'a pas laissé de commentaire.FORREST B. | Expérience générale
Le client n'a pas laissé de commentaire.James T. | Premières impressions
Le client n'a pas laissé de commentaire.MEDARDO G. | Expérience générale
Le client n'a pas laissé de commentaire.Edmon G. | Expérience générale
I did not appreciate the mouse trap in the unit. I did not appreciate getting invoices and calls regarding owing rent on the unit, after I had already moved out, telling at least 2 employees that I'd moved out.Matthew T. | Expérience générale
There is a mouse trap in the unit. There's no dollies to use, and I had to lug things up stairs. We will be finding another place to store our things. And would like a refund for the lock we had to buy.Matthew T. | Premières impressions
The people he’s very friendly the manager is the best the parking lot is the bestTudor D. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer M. | Premières impressions
Everything was great, except for the fact that I paid an entire month for a unit I was in for one night.John R. | Expérience générale
Le client n'a pas laissé de commentaire.John R. | Premières impressions
ThanksRosemary R. | Expérience générale
We couldnt get my couch in because of the upper stoop and i had to get rid of itDanielle B. | Premières impressions
smooth operation.TOM H. | Premières impressions
The service was awesome. They meet all of our needsScott O. | Premières impressions
The staff here is awesome! Very helpful and accommodating people who do their jobs well.Mary S. | Expérience générale
The staff is friendly and helpful.Dawn W. | Premières impressions
Very nice people very good managerTudor d. | Expérience générale
Great service, fast and very helpful I recommend this location.BARBARA M. | Premières impressions
BienABDUL RAZAK K. | Premières impressions
Very kind employees that clearly care about their customers.Jerry B. | Premières impressions
Charles McDonald Jr, General Manager, is a gem! He was very helpful in every interaction.Masoud H. | Expérience générale
So appreciate the nice, helpful, & polite customer service that was given to me after a very long days drive from another state!Lani L. | Premières impressions
I never had a unit there but yet they kept an imaginary storage unit on lien for 4 monthsEric C. | Expérience générale
Merci.Hristo I. | Expérience générale
Our two packers and movers in Santa Fe were very good, professional in every way. They carefully wrapped each item and loaded our U-Box so the pieces were secured. I would definitely use U-Haul againMargaret S. | Expérience générale
The man that helped me was wonderful. I truly appreciate the time he spent with me explaining options.Rosemary R. | Premières impressions
Thank you,!Tommy W. | Expérience générale
The Morton Grove facility was very clean, staff was polite and helpful, and the price was very reasonable and affordableCANDICE B. | Expérience générale
We used a UBox to ship our belongings from Lynnwood WA to Morton Grove. Our experience with the folks at Morton Grove was amazing; they were super organized, polite, and helpful!Scott M. | Expérience générale
General manager of facility was incredibly rude and lacking of any customer service. Defensively saying "What do you want me to do?" is not an appropriate response to a legitimate client concern.Corey B. | Expérience générale
I stored an RV there and came back after a long trip and the lost was so full I could not fit my RV into the spot I rented. Left me in a very difficult situation.DARIN W. | Expérience générale
I was in a position where I needed to keep my things in storage longer than I had planned. Even before I retrieved them, the staff was super friendly and helpful. I would go to Morton Grove again!Michelle M. | Expérience générale
I had no problems.ELWOOD T. | Expérience générale
Every one I talked to was extremely friendly and helpful thank you.Eric L. | Expérience générale
AwesomeEron N. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!