Being new to the area, selecting the wrong, more distance out, this location had the two RIGHT people to accommodate my needs. I am thankful, grateful for Tasha and Josh who put my mind at ease after dealing with a rushed, complicated morning. This drop off was the BEST I've had since utilizing U-haul over the years. Thanks Tasha and Josh LaQuita P.
Customer Reviews for U-Haul Moving & Storage of Murfreesboro
Pour nous contacter
Murfreesboro, TN 37128
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Dane H.
Le client n'a pas laissé de commentaire.Paul J.
Le client n'a pas laissé de commentaire.eric H.
The older I get, the less often I experience good help with a smile and positive attitude at businesses I frequent. Alyssa was that person for me Saturday morning when I picked up a trailer. She was so pleasant, helpful positive and encouraging. Started my day off great!Arthur G.
Le client n'a pas laissé de commentaire.Douglas M.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.tim P.
Great and friendly staff, it's clean, and it's appreciated that there are clean restrooms available.Adrian A.
Give the customer what they ask for. The employees at this location is so rude, I call this morning about my rental contact and the employee was blowing on the phone like I was bothering her. I will not use uhaul again.Sherry B.
Le client n'a pas laissé de commentaire.Reppond V.
The drop off experience was professional and the employees were very courteous and helpful. THANK YOU!chelsea G.
Le client n'a pas laissé de commentaire.Blair R.
Le client n'a pas laissé de commentaire.Eva T.
Le client n'a pas laissé de commentaire.Greg S.
Friendly and knowledgeable those guys are the best in what they do would highly recommend them to anyone that needs moving equipment and storage spaceJerry B.
Le client n'a pas laissé de commentaire.Matthew P.
Le client n'a pas laissé de commentaire.William N.
I HAD A CARGO VAN FORD,TRANSIT Z250..ANYWAY I CAN PURCHASE ONE OF THESE VANS??DO FREE AVERTIZMENT FOR U-HAUL FOR 5 YEARS AND LET U-HAUL MANTAIN THE SERVICE OF THE EQUIMENT??james G.
Le client n'a pas laissé de commentaire.Douglas G.
Le client n'a pas laissé de commentaire.roberta C.
The after hours check in is absolutely awful! The app wouldn't work the wait time for a person was well over 45 minutes! Very poor customer service in this area! I've never been treated so badly! And it wasn't even a person it was your technology and it wasn't user friendly at all and didn't work and when it did it trued to charge me a incorrect amount!Travis H.
Great staff!Christine S.
Your App needs work. I had to go to the counter to receive my truck.Sylvia P.
Great staff!!! Was a pleasure to work with them during our moveWilliam W.
Easy check-inSuzanne G.
Le client n'a pas laissé de commentaire.Lawrence E.
They gave me a defective trailer that had a hole in the front left corner. It rained on my trip across country and all my items got wet. Very very disappointed. Also, the hitch was attached too low. The drop off location was pretty upset that this location even let me leave the lot considering how low the trailer was.Schyler P.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.Hari M.
What a rip off. One place required me to have a credit card to secure a van, which was only charging 0,79 cent a mile. Was sent to another place that didn't require the credit cared but required a deposit after being told no deposit required then charge 0,99 a mile because it'd Friday and a weekend. Weekend doesn't start till Saturday. Then you have to fuel the thing which means you get non of the deposit back. Because by that time you pay more than the deposit. So it cost me just over $100 to use the thing for less than 2 hours.Kara C.
We received a truck that was NOT cleaned in the cab (spills on steering wheel and dirty). THE AIR CONDITIONER DID NOT WORK. We picked up the truck, drove it a short distance to our home. Packed it full and took off the following morning. Joe said the air conditioning wasn't good, but it soon turned to full on HOT AIR through the air conditioner for an 11 hour trip to Florida!!! Most of the trip, it was raining, so he was SO HOT in the cab. COMPLETELY UNACCEPTABLE.Joseph M.
Clean cab of truck and make sure you have the right gas levels in the truckBlake P.
Le client n'a pas laissé de commentaire.John G.
Keep what you have in place with customer experience at this location and you will be ok! Great hospitality and professionalism throughout dealing with this location. I shall highly recommend this location.Harvey H.
Le client n'a pas laissé de commentaire.Brian G.
Le client n'a pas laissé de commentaire.Denton R.
Le client n'a pas laissé de commentaire.Sydney M.
Le client n'a pas laissé de commentaire.Crystal S.
the truck I drove was in great shape, handled well, looked and smelled clean (in the cab). it was definitely a pleasant moving experience. The young man who helped me inside was friendly and knew exactly what he was doingMark A.
Le client n'a pas laissé de commentaire.Marilyn C.
Purple-haired employee was mean and nasty and overly-aggressive. Not helpful at all.Robert M.
Le client n'a pas laissé de commentaire.Mary M.
I'm conflicted...I reserved at one store, and could not pick up my vehicle, I got sent across town to get a rental from another store. The service at the latter was exceptional. The service at the original site was not so.johnny D.
Le client n'a pas laissé de commentaire.Eduardo M.
Great experience, but the truck smelled like smoke so strong, that it was hard to breathe.David H.
Staff is always very friendly.KRISTOPHER S.
I had a great experience renting from this U Haul dealer. From reservation to drop off the employees were professional and Courteous. Truck was clean and reliableBrian A.
Le client n'a pas laissé de commentaire.LaTonya D.
Give the customer the correct vehicle. I went to return to find out I'd been driving one with someone else's name. I got a phone call the next day saying, â€œwhere is the vehicle you rented?â€ I told them, â€œreturned yesterday, the guy called me by another persona name and told me it was the wrong one.â€ Work with your customers better. I took a discount to take the vehicle back to a different location. When I realized it was an hour away and I had to come out of pocket the amount of the discount for that gas, I tried to pay the â€œinconvenience feeâ€, to take it to a 15 minutes away location (I would have paid for my convenience and it was my original location of choice) the supervisor got on the line to tell me they had rented the truck I have to someone else the next morning at the intended destination and an â€œinconvenience feeâ€ was not an option for me. When renting my pick up location was changed. I was compensated by being given a larger truck, but considering all the other issues this was a terrible experience. Uhaul has a great concept, but I'll find a different company next time. Your workers have a great customer service personalities but so many mistakes were made at the hands of many!jolene D.
Le client n'a pas laissé de commentaire.Russ B.
Le client n'a pas laissé de commentaire.Seth A.
I do not have any complaints. The drop-off was very easy. I just pulled in to the awning and I was immediately helped found one of the employees. It was a very quick and easy drop off.Laura E.
Le client n'a pas laissé de commentaire.Bryan B.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Duane T.
Le client n'a pas laissé de commentaire.Trina M.
Nice people and very helpful...STEVEN A.
Le client n'a pas laissé de commentaire.Kerri G.
No walk around my information was mixed with someone else information the staff just acted as if they were just there. Just wasn't a good experienceMonica J.
Le client n'a pas laissé de commentaire.Beth S.
Thank you so much!Bridget T.
Excellent service à la clientèle.Jessica C.
This team was amazing!!!! My things were in storage for several months before I knew where they would be shipped to. The staff was friendly every time I spoke with them and reassured me everything was going to be ok. My things arrive safely to Tacoma and even got there early. I would definitely recommend this uhaul location.JAZMYNN H.
Le client n'a pas laissé de commentaire.Sharon F.
They could have longer trailers for hauling full size pickup trucksDidre M.
Everyone's here has been very helpful and friendly. They all clearly work well as a team, all very knowledgeable about their business. We've been very impressed.Jeanine M.
Friendlier service. Upfront details so customer isn't blindsided laterRichard F.
Make sure that no debris is left in trailer.David W.
Uhaul dropped the ball on my reservation. The scheduled 20' truck was set for a 12 pm pick up. When I arrived, they told me the pick up was 7am and the truck was not available. So I drove 45 minutes out of my way to pick up a truck that wasn't there and had to get a 26' out of sheer necessity. This was a huge disappointment.david R.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Avent L.
Didn't realize there was 24hr drop off. Arrived early expecting to have to eat breakfast and got to drop off early, nice. Very helpful personnel as well.Jason D.
Le client n'a pas laissé de commentaire.Kamika J.
Le client n'a pas laissé de commentaire.Richard R.
Location closed on holiday was mildly inconvenient but cannot be helped.Ben B.
Le client n'a pas laissé de commentaire.nate S.
Excellent service à la clientèleCLINT E.
Le client n'a pas laissé de commentaire.Seth A.
Le client n'a pas laissé de commentaire.saif A.
Le client n'a pas laissé de commentaire.Zulaikah S.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.Thomas L.
I tries to return the uhaul through the app after hours and it would not accept the picture of the odometer for me to complete the return, so I simply had to drop the keys in the after hours box. I'm sure I will be charged $20 for that which is unfair as the app did not work. We stood in the rain for 5 minutes trying to get it to work with no luck.Laura C.
Alignment was off on the truck and not 3 quarters of a tank of gasEthan C.
Let people know where you put gas in on vehicle.phyllis R.
Le client n'a pas laissé de commentaire.Larstin H.
Le client n'a pas laissé de commentaire.John Paul C.
Personally could be a little more professional in greeting. The employee that helped us was kind but greeted us with a â€œwhat's upâ€ which felt very unprofessional and casual.Melanie F.
Great and well ran location.Kaylin P.
The truck was not well maintained. Unable to drive faster than 50MPH, the vehicle would shake and make the uhaul hard to control. The steering wheel would bounce left and right and the cab shook so bad that it was hard to control. Had to take back roads to keep it at a lower speed which made the drive longer and the use of gas higher. When dropping it back off for inspection the employee did not seem to concerned with it being a safety issue, though he did say he would pass the information up.Braxton D.
Le client n'a pas laissé de commentaire.BEN M.
Le client n'a pas laissé de commentaire.Jennifer L.
Le client n'a pas laissé de commentaire.Joseph M.
The staff was super friendly and very helpful ! The check in was quick and easy, and I'd definitely recommend this location !Christina L.
Le client n'a pas laissé de commentaire.Tyrone H.
I feel bad for the poor girl who is trying to figure out how a river gate royally screwed up. I do t think those employees would even be able to tell her.William R.
Staff was really excellent with their help and work, highly recommend and definitely would go through them next times I'll be using U-Haul :)Hannah L.
Sage was very helpful, very friendly and a pleasure to deal withEmily M.
Le client n'a pas laissé de commentaire.Trevor G.
Le client n'a pas laissé de commentaire.Stephanie A. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas F. | Premières impressions
Great workers!Grover F. | Premières impressions
I just wish the uhaul storage was all day access then just until 10pm when you have access to your unit. If that was Change that would be great. Other than that no complaints. Merci!Nekelsey S. | Premières impressions
The Customer service was the best part.Agustin T. | Expérience générale
Le client n'a pas laissé de commentaire.TIMOTHY E. | Premières impressions
We move often for work and although we generally hire a moving company for the main household items, we’ve needed something extra each time - an enclosed trailer, a storage unit, etc… uhaul is always our go-to solution and we’re never disappointed.Rob L. | Expérience générale
Very friendly service, our only issue was that there was a big pillar in our unit, and they switched us out to a new one. Very helpful, quick to do what we needed. Would recommend and use again.Jennifer C. | Premières impressions
Le client n'a pas laissé de commentaire.Alex C. | Expérience générale
Le client n'a pas laissé de commentaire.Michael B. | Premières impressions
Super helpful people and clean facility, got a little confused by the card readers (even though they explained to me when I rented). People we super nice and helpful in any way they could be! I have to say far better than I expected from uhaul! would definitely recommend! Glad to see things going in the right direction! -RRobert B. | Expérience générale
Le client n'a pas laissé de commentaire.SHEILA G. | Premières impressions
My only complaints were that my unit was super dark, (no lights directly above) and that the hallway smelled like cat litter….likely from someone's unit & not the staff's fault. Incredibly friendly staff, especially the lady at the front with green or blue hair. Reasonably priced. Would definitely recommend this place to family and friends.Elizabeth P. | Expérience générale
Le client n'a pas laissé de commentaire.Bill T. | Premières impressions
Le client n'a pas laissé de commentaire.CHANAVIEA J. | Expérience générale
Le client n'a pas laissé de commentaire.Quanetta H. | Premières impressions
Le client n'a pas laissé de commentaire.Andy L. | Expérience générale
Le client n'a pas laissé de commentaire.Paula F. | Premières impressions
Management and staff were friendly and helpfulPETER S. | Expérience générale
Le client n'a pas laissé de commentaire.CHANAVIEA J. | Premières impressions
The email regarding accessing my unit could be more clear. I accidentally set off the alarm and had to get a key card from the front deskJerimiah S. | Online Move In
Le client n'a pas laissé de commentaire.Robert B. | Premières impressions
This was a great place for storage. Excellent service à la clientèleVictor D. | Expérience générale
This was definitely one of my best experiences with u-haul . Thank you so very much!MELISSA W. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda F. | Expérience générale
Le client n'a pas laissé de commentaire.Andy L. | Premières impressions
Great experience!mary m. | Premières impressions
Although a great facility, I did have one issue initially. I had a specific unit which they said I could reserve on the first floor (did this about a week or so ahead of the actual time needed for move-in). When I went to pay for and secure the unit...they had rented it and said they could not actually hold or "reserve" a specific unit location or type requested. In the end I got a good unit, just on the third floor.dwight g. | Premières impressions
Le client n'a pas laissé de commentaire.Marala C. | Premières impressions
Très sympathiques et professionnels. The facility is the best I have seen.Jerry P. | Premières impressions
Le client n'a pas laissé de commentaire.Megan R. | Expérience générale
They don't have enough equipment for moving furniture to any floorManuel C. | Expérience générale
Le client n'a pas laissé de commentaire.David P. | Expérience générale
Le client n'a pas laissé de commentaire.Evan F. | Premières impressions
I had a great experience with this facility. Price was good. Unit was good. Service was great.David A. | Expérience générale
Le client n'a pas laissé de commentaire.John F. | Premières impressions
Le client n'a pas laissé de commentaire.Denise L. | Online Move In
Le client n'a pas laissé de commentaire.Frederick F. | Online Move In
Le client n'a pas laissé de commentaire.Maegan E. | Premières impressions
Le client n'a pas laissé de commentaire.kimberly m. | Expérience générale
Very pleased and would highly recommendKimberly G. | Online Move In
Great experience.Scott S. | Expérience générale
Le client n'a pas laissé de commentaire.Angela P. | Premières impressions
Le client n'a pas laissé de commentaire.Amy H. | Premières impressions
Le client n'a pas laissé de commentaire.latasha p. | Expérience générale
Absolutely the worst customer experience I have ever had. The person who was hired to work the counter should be fired. The security card I was given did not work, it set off the alarm for the entire building. I sat there for 10 minutes with the building alarm screaming aloud and could not get ahold of anyone to help me. I left with my stuff and never even got to move in.Michael C. | Premières impressions
Le client n'a pas laissé de commentaire.Sacoya B. | Premières impressions
Le client n'a pas laissé de commentaire.MARY J. | Premières impressions
Le client n'a pas laissé de commentaire.Bianca C. | Premières impressions
Le client n'a pas laissé de commentaire.Yvonne C. | Premières impressions
I would recommend this facility to anyone!! Great service and very clean!!TAMMI C. | Expérience générale
Stephanie helped us with solutions to our move and how to save money. We appreciated her quick responses to any questions.Nikki J H. | Expérience générale
Was very helpful to be able to use the carts to transport my things to my unit. It made it to were I was able to take all of my load in one load! I am very pleased with the climate controlled unit I got for my belongings. I like that I don't have to constantly worry if someone is going to be able to break in and take my things. Very secure.Amanda J. | Online Move In
Le client n'a pas laissé de commentaire.UNIKA F. | Premières impressions
Thank you at U Haul very much - so glad that you were there for me to store my furniture in my move to Hawaii … It’s in its way now to the big island - thanks again :)JOHN K. | Expérience générale
The lady who helped me was amazing. Very detailed and very sweet. Even after I set an alarm off because I forgot to swipe my card. I will recommend this facility to everyone I know!ROBERT S. | Premières impressions
Le client n'a pas laissé de commentaire.LARRY R. | Premières impressions
Your Manager directly caused me to spend years as a u-haul customer. Your company should recognize quality professionalism in Ms. Clarke. Your telephone contact system is difficult to navigate and spending hours waiting was exhausting. I, personally, have utilized your company in three states in many different avenues. Please note that the staff at the new 5 story facility in Murfreesboro excelled in every way. This is the direct result of a good manager. Merci.Diana B. | Expérience générale
Le client n'a pas laissé de commentaire.Trent S. | Expérience générale
Le client n'a pas laissé de commentaire.JESSY C. | Premières impressions
Le client n'a pas laissé de commentaire.Fred D. | Expérience générale
Transferred my belongings from a U pod to a storage unit because I was paying California prices for them to be in TennesseeDave H. | Premières impressions
Le client n'a pas laissé de commentaire.Fred D. | Premières impressions
Le client n'a pas laissé de commentaire.STEPHANIE H. | Premières impressions
Le client n'a pas laissé de commentaire.Giny M. | Expérience générale
Le client n'a pas laissé de commentaire.selene d. | Premières impressions
Great staff.michael g. | Premières impressions
Move out date was 11/30, not 12/1.Amy B. | Expérience générale
Le client n'a pas laissé de commentaire.Daniel C. | Premières impressions
Cole was great!Patricia O. | Premières impressions
Thank you. It worked out just great. I am now in my new house. I would highly recommend your trucking, hauling and storage facilities.Nova B. | Expérience générale
The team and facility were amazing! Very friendly and helpful. I was nervous about the entire process but it was so smooth because of their efficiency! I would highly recommend them!Pamela D. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca S. | Online Move In
Le client n'a pas laissé de commentaire.JAMES P. | Premières impressions
Le client n'a pas laissé de commentaire.Kenneth C. | Premières impressions
They had my information wrong in the system they did not take my information when I transfer over to a new store which cars one of my colleague I mean to have an argument about her name being used and I got fired from my job because of itMARCIA O. | Expérience générale
Le client n'a pas laissé de commentaire.Fred D. | Premières impressions
Le client n'a pas laissé de commentaire.Manuel C. | Premières impressions
THIS PLACE IS GREAT.Terry H. | Premières impressions
Le client n'a pas laissé de commentaire.Robert M. | Premières impressions
Extremely helpful employee who helped us rent the units we need.LYNN V. | Premières impressions
Le client n'a pas laissé de commentaire.Robert M. | Expérience générale
The only negative but also a huge one is there is not enough elevators at this facility. We had to wait in line several times just to get to our storage unit. Very inconvenient if you are carrying heavy items. We had to try to go to the facility during off times so it wasn't as busy. The layout was not planned correctly. The original employee who signed me up made some mistakes. Spelled my name wrong, didn't set up auto draft correctly, and had me down for the wrong storage number. The employees who corrected it were nice and helpful but the initial employee was not a good experience.malory v. | Expérience générale
Stephanie is a pleasure to work with.Double Tree H. | Premières impressions
Le client n'a pas laissé de commentaire.Amber L. | Expérience générale
Le client n'a pas laissé de commentaire.Claretha R. | Expérience générale
Le client n'a pas laissé de commentaire.sharon s. | Premières impressions
Everyone has been so helpful and kind. Thank you!Gina W. | Premières impressions
Le client n'a pas laissé de commentaire.KRISTOPHER S. | Premières impressions
Le client n'a pas laissé de commentaire.Chris C. | Premières impressions
They are the best I've ever been too.The place is clean and the staff is courteous and friendly!I will definitely use them again!Sherman D. | Premières impressions
Overall, the quality of my unit was great; however, I was unaware that my unit (#1000) would have humidity issues. Multiple bedding items (stores in containers) had to be thrown away due to mold. When I rented the unit I did not think mold would be an issue, but come to find it did. If I did it all over again, I would want to be briefed that mold is a potential issue so that I could plan more accordingly.Sam M. | Expérience générale
Good staffJAMES H. | Premières impressions
Floor three did smell like garbage upon getting off the elevator. May want to check that out. Staff was lovely!Atha W. | Premières impressions
Le client n'a pas laissé de commentaire.Serriaha T. | Online Move In
The representative in Murfreesboro TN was great he made my transition smooth and he was very polite. We need more people like him behind the counter.Diane K. | Premières impressions
Le client n'a pas laissé de commentaire.Megan R. | Premières impressions
Everyone I interacted with was helpful and friendly. The supplied lock made one less thing I had to worry about! I was able to use the provided carts to easily move my boxes into and out of my unit. The temperature was always within the designated range. The facility was always clean (including the bathrooms). My move was very stressful. It was a blessing to have one part that was consistent and positive. Merci.Rachel A. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!