Évaluations des clients U-Haul Moving & Storage of Muskogee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Muskogee

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Mark M. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Quick and friendly. Easy

James A. le

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Le client n'a pas laissé de commentaire.

Homer J. le

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Not sure, your representative was friendly and informative.

Marian O. le

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Once again more employes.

Anita H. le

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Le client n'a pas laissé de commentaire.

mark m. le

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Excellent customer service. The only snag was the computer system seemed really slow to get registered. This was not the fault of the employees. I recommend that UHaul develop a better and more user friendly system for their employees to use. Other than that I was completely satisfied and will use the same UHaul location to rent a truck in the near future.

Vince W. le

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I think the charge per mile was excessive. Otherwise it was all good

Ellis C. le

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Le client n'a pas laissé de commentaire.

Shaila H. le

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Make sure you do tell about using a credit card and important things like that !!!

Laura M. le

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make sure that there is actually trucks at the location I reserved instead of me having to drive 15 miles further go to another location stay in there for an hour and wait while they get on the phone with customer service. Also give the $50 credit to my account that I was told I was going to get it's been over a week and I have gotten nothing

Sherry S. le

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Le client n'a pas laissé de commentaire.

Rosecelia L. le

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Le client n'a pas laissé de commentaire.

mathew a. le

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I had got moved around to about 3 different locations before finally being sent to this one. I had to find it on my own also as Muskogee has several addresses listed for UHUAL. I never received a confirmation email as of where I was supposed to pick up. I had to make several phone calls on the day of.

patricia L. le

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Le client n'a pas laissé de commentaire.

Roger W. le

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Not a huge deal , but................Rented two furniture dollies and 24 furniture blankets but they were not in the truck. I had to go back to the facility to retrieve them. Also only received 12 blankets, but was charged for 24.

Stan A. le

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U Haul changed my reservation twice and the first time forced me to cancel. Advanced saved the second reservation by staying open long enough so I could pickup the trailer. U Haul shouldn’t capriciously alter reservations and force good franchises to cover for them. I will make every effort to use your competitors but will highly recommend Advanced Property and Muskogee to others as good people to deal with if forced to use U Haul

Alan C. le

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This customer service clerk stated he has been with you for approximately one year. He did his job and wasn't very personable, But with some training he could be a good employee. He did say he enjoyed his job and took it serious. He criticized the pick up location guy about hooking up the chains and the misinformation about the drop off points. The customer service line was great they helped to explain and fix the problems. so I would give them an A in customer service.

kevin r. le

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Le client n'a pas laissé de commentaire.

Jon P. le

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Mileags wasn't right one truck was 114. Other truck was 119. Had to pay extra mileage to take truck to muskoggee at your request I will never ever use uhaul again

Wesley D. le

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Le client n'a pas laissé de commentaire.

Byron C. le

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Le client n'a pas laissé de commentaire.

kenneth s. le

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Get the air conditioner working and have an area for customers to wait other than that nice location. Great customer service.

JASMINE A. le

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Le client n'a pas laissé de commentaire.

Leanne S. le

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I was originally told my truck could tow the uboxes and was told last minute that it couldn't. My reservation was booked at the wrong location. I was told the dolly was in the ubox for me, I found out at home it was not, it would have been an hour drive back to get one so I just had to buy one. It arrived ok however I was told that someone would be by the following day to pick it up. 4 days after that someone finally showed up to get the boxes.

Scarlet S. le

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Le client n'a pas laissé de commentaire.

Dea D. le

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Le client n'a pas laissé de commentaire.

Adam P. le

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Le client n'a pas laissé de commentaire.

Nicholas F. le

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Le client n'a pas laissé de commentaire.

SCOTT O. le

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Le client n'a pas laissé de commentaire.

Pat M. le

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Awesome support – awesome experience!

Pat M. le

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Le client n'a pas laissé de commentaire.

max m. le

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The unit we rented had very “loose” steering resulting in pronounced wandering while driving. Everything else was fine and the new Muskogee location will be great when completed.

Geoff W. le

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Le client n'a pas laissé de commentaire.

Lydia B. le

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The young man that helped me with the process was exceptional with customer service. He was honest, kind, and informative. Thank you!

Larry V. le

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Le client n'a pas laissé de commentaire.

sylvia h. le

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Le client n'a pas laissé de commentaire.

Chris P. le

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Le client n'a pas laissé de commentaire.

james O. le

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Le client n'a pas laissé de commentaire.

Caitlin L. le

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Customer service was excellent! Site was under construction/remodeling but that was the only discrepancy.

Diana A. le

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They couldnt have done anything better. This location was super clean and helpful. I would recommend them to anyone in muskogee needing uhual. Best experience ive ever had.

Archie M. le

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Le client n'a pas laissé de commentaire.

kathryn y. le

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Le client n'a pas laissé de commentaire.

IRIS M. le

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Le client n'a pas laissé de commentaire.

Derrick A. le

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Was not happy due to your poor internet connection that kept failing. Had to wait 2 hours to get a tow dolly. System has no backup and is all online. No paper backup. I would not recommend uhaul, however what choice do I have. Poor overall company.

glenda b. le

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Le client n'a pas laissé de commentaire.

Pamela A. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Karis E. le

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Le client n'a pas laissé de commentaire.

marsha v. le

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Le client n'a pas laissé de commentaire.

BETTY B. le

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We just put everything in drop box after hours.

cynthia l. le

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Le client n'a pas laissé de commentaire.

Loretta P. le

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Matt and his crew of employees are always nice to work with. I just showed up without an appointment and had no trouble. Great employees!

brian s. le

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Le client n'a pas laissé de commentaire.

Chester B. le

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Polite, quick and efficient.

Larry M. le

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Make the customer service desk more noticeable.

Roy C. le

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Nothing! The manager was great. I had reserved a truck at another location but when I went to pick it up, it wasn't available. I went to this location in Muskogee and they didn't have a truck either. But the manager came through for us and we rented a truck a few hours earlier than what it was booked for. Our trip only took an hour, so we had the truck back two hours before the next customer was to arrive. That's customer service!

june f. le

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The ladies did a great job. They were fast and courteous.

Roy W. le

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I had to ask where to drop off my equipment

IRIS M. le

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Le client n'a pas laissé de commentaire.

Tony J. le

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Outstanding customer service from the lady on the desk. Will probably go here for all of my moving needs.

Robert D. le

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Le client n'a pas laissé de commentaire.

larry s. le

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Everything was awesome

ANNETTE M. le

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Le client n'a pas laissé de commentaire.

heather m. le

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Don't change anything. Awesome customer service! Awesome staff!

Sarah W. le

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Le client n'a pas laissé de commentaire.

david s. le

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Le client n'a pas laissé de commentaire.

RON S. le

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Le client n'a pas laissé de commentaire.

richard b. le

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Le client n'a pas laissé de commentaire.

Eva C. le

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Very poor experience. Not helpful at all and had to drive miles out of the way to receive my deposit back. Wouldn't recommend this location for anything. Regret using them as a drop off point. This place needs to be closed down as a UHAUL representative. Can't say anything good about them.

DENISE M. le

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"Thank you," for your service U-haul.

todd w. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

James P. le

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Le client n'a pas laissé de commentaire.

ken w. le

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Le client n'a pas laissé de commentaire.

Russell M. le

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Le client n'a pas laissé de commentaire.

Tara M. le

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Only one person was working and she was not strong enough to help get the trailer we rented onto our hitch. The drop off location had a special dolly that was extremely helpful to get the trailer off the hitch, it would have been nice if the pickup location had one.

William P. le

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Le client n'a pas laissé de commentaire.

jerry w. le

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Le client n'a pas laissé de commentaire.

Randall H. le

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Everything was vary good! Staff was very helpful!

Cristina P. le

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Le client n'a pas laissé de commentaire.

crystal a. le

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Le client n'a pas laissé de commentaire.

Richard D. le

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Le client n'a pas laissé de commentaire.

Dolly W. le

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Le client n'a pas laissé de commentaire.

Talia M. le

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Le client n'a pas laissé de commentaire.

Daniel D. le

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Le client n'a pas laissé de commentaire.

Caitlin G. le

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The driver side door of my truck didn't close securely unless you slammed it really hard. It rattled while I was driving. Also, the light inside the back didn't work. It was not easy trying to unload everything in the dark. The staff at the Uhaul location was very professional and knowledgeable.

ron j. le

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I found the customer service was excellent, the hours of operation was good. They could be a little better on the weekends. The moving dollies were of no use to me. They can't move appliances. Trying to guess milage was a task.

tamara m. le

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I have used several different storage facilities and the U-Haul in Muskogee on Shawnee is the best I've ever had you go guys

Lori B. le

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The employees were very friendly.