Évaluations des clients U-Haul Moving & Storage of Muskogee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Muskogee

Cote générale :

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Micah G.
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Le client n'a pas laissé de commentaire.

dennis j. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Dorris H.
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Le client n'a pas laissé de commentaire.

VARO D. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Kimberly T. | Premières impressions |
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Wish access hours were later we still had to move later

Gage H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Ashton H.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

Shannon B.
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Le client n'a pas laissé de commentaire.

Charles M.
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Only had one person working this location. Stood in line for an hour before the guy could get to me. I will be using other options next time.

Shelby S.
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Le client n'a pas laissé de commentaire.

Brian B.
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Over all a great experience very customer friendly really take care of you

norma c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Mark W.
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Le client n'a pas laissé de commentaire.

Eric M.
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The personnel at this u-haul location are so pleasant and helpful!

Joel F.
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Great set up!

Timothy V.
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It would be great if there was a specific night drop section. I had a lot of trouble finding a well lit safe place to leave the rental.

Glenda B.
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Le client n'a pas laissé de commentaire.

Jeremy B. | Expérience générale |
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Great service and friendly staff, thank you.

Edward B.
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Le client n'a pas laissé de commentaire.

Allen R.
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Le client n'a pas laissé de commentaire.

Gretchen F.
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Le client n'a pas laissé de commentaire.

Solomon A.
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Le client n'a pas laissé de commentaire.

THOMAS B.
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Get more staff on the weekends. Having one employee working on a saturday is ridiculous. I spent almost 25mins in the center to rent a truck and I had a reservation. Theres no reason for this.

Nathan L.
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Le client n'a pas laissé de commentaire.

GeorgiAnn J.
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No improvements but the gentleman checking in the van was so nice! There were some men staring at me in an unwelcome fashion and he noticed and asked if I would step around to the other side of the vehicle so they couldn't see me. Integrity like that should be noticed.

Jeremy B.
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Great service and Shawn was very helpful. Thank you very much.

Kenneth R.
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Le client n'a pas laissé de commentaire.

WILLIAM F.
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Had 2 young men fly out the door to help us, very nice 👍🏻

Billy P.
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I will never use U Haul Again If I need to haul something I will pay some one to do it!!1You People took out a lot more than agreed on with out my consent or knowledge that's crooked as it can be If i was told that is what they would be doing it would be different,I was under the impression only the amount we agreed on would be taken I DO NOT DEAL WITH DISHONEST PEOPLE!!!!

William G.
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Le client n'a pas laissé de commentaire.

Olivia J.
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Le client n'a pas laissé de commentaire.

ADAM S. | Expérience générale |
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Great staff onsite at this Muskogee location. They were quick to respond to all questions or requests and overall very helpful with the entire process of renting multiple units. Will defiantly recommend this storage facility to friends and family and rent here again when needed in the future.

Heather H.
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Le client n'a pas laissé de commentaire.

Edward S.
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Le client n'a pas laissé de commentaire.

Justin F.
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Le client n'a pas laissé de commentaire.

Mark B.
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Le client n'a pas laissé de commentaire.

Doyle W.
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I always look forward to doing business at this location! They are “On It!”. The Trailer or Truck I've Rented has always been “Ready and Waiting” on me when I arrive. And turning the equipment back in is just as quick and easy! Very Professional employees with an awesome attitude! Keep up the Great Work!!

David H.
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Le client n'a pas laissé de commentaire.

matt A.
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When someone makes a rental plan in advance stick to the agreement. Also some compensation for your major mess up would be nice. Get your logistics and services in order and by all means hire more people to answer your phone, I was also on hold for over 10 minutes.

Darryl M.
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I really cant think of anything, other than keep up what you are doing at this location. I have been here several times preparing to move buying boxes and supplies and when I picked up the truck. During those visits i encountered several different employees and they were all very courteous and helpful. I always felt they seen me as a valued customer.

Nicole M.
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Le client n'a pas laissé de commentaire.

Felicia B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Magdalena A.
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The u-haul truck windshield was left dirty, only the driver side was cleaned. The truck didn't have gas but the representative wrote down the truck had 1/4 of gas in tank. Also, the rep. said I would be reimbursed $26... for returning the truck with 1/4 of gas. I was never reimburse this amount at the drop off location.

FELICIA B.
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Le client n'a pas laissé de commentaire.

Cynthia H.
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Le client n'a pas laissé de commentaire.

John D.
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Nothing. It was a perfect transaction.

Roberto Q.
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Le client n'a pas laissé de commentaire.

dondi G.
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Le client n'a pas laissé de commentaire.

Ian M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Nathan L.
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Excellent customer service and friendly.

Robert R.
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Le client n'a pas laissé de commentaire.

Kelly B.
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Le client n'a pas laissé de commentaire.

Jason L.
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Le client n'a pas laissé de commentaire.

LaTesha B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Raymond S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Tonya P. | Premières impressions |
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Staff was very helpful during the finalization of the contract. Best price in town. Security was thru the roof. When asked to help me locate my unit they showed me step by step how to enter & leave their facility.

James B.
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Le client n'a pas laissé de commentaire.

Enrique F.
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Open earlier?

Charles C.
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Equipment was clean and very usable. Cup holder was broke. Small, but mid August move had to do a work around. Great personnel. Very friendly.

John H.
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Impeccably kind very thankful for my service got excellent rate with my Military DISCOUNT also tax exempt made it very reasonable. GENTLEMAN that took care of me was very kind also informed me that his father was Vietnam war Veteran HIGHLY Recommend your rental business

Shaun B.
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Thanks guys.

William O.
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Reasonably priced

Julie R.
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The drop off in Muskogee was great. Guy outside when I arrived, came right over, looked it over, checked it in, emailed receipt. Very nice and friendly.

Dennis M.
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Le client n'a pas laissé de commentaire.

Jonathan B.
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Le client n'a pas laissé de commentaire.

Bobby C.
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Your customer service representative was knowledgeable, kind and concerned for our needs. Smooth easy process!

Stephanie W.
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Le client n'a pas laissé de commentaire.

krista B.
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Le client n'a pas laissé de commentaire.

Kristin L.
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Sean has done an excellent job! Today, Sean was friendly to me as I came in, and had the equipment I reserved online ready and waiting for me to pick up. He helped me hook up everything and feel confident in my task ahead. I have rented from this location several times over the past couple of years, and Sean has most often been the employee that I have encountered. He has been a great help no matter what I'm trying to accomplish. From helping me pick out the boxes I need, talking to me about other products and services available at the location, or telling me about the availability and attributes of available storage. Sean is always courteous, friendly and goes above and beyond to be of service. When I have visited, Sean is usually busy helping customers, but always takes a second to give a friendly greeting to everyone as they come in. He is knowledgable and strives to help each customer have a positive and efficient experience. The location is new and clean, and is definitely a one stop shop for all of your moving and hauling needs, but it is service like this that will keep me coming back to this facility. I highly suggest Sean be rewarded for his exceptional customer service and hustle.

Christoper F.
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Le client n'a pas laissé de commentaire.

JAI L. | Premières impressions |
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Lication in Maplewood, mnneeds more staffs to assist. Had to stand in line for 30 mins.

Jonathan W.
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Le client n'a pas laissé de commentaire.

Alfredo G.
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Le client n'a pas laissé de commentaire.

Thomas S.
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Le client n'a pas laissé de commentaire.

therresa J.
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Le client n'a pas laissé de commentaire.

Leslie W.
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I had to wait on hikd 30 min each time I talked to Uhaul. I was never able to log in on line. So needless to say I waited on hokd a lot. Makeung the reservation was a pain due to hold times. Loading, transporting and delivery went well. But the box was not picked up on time. Uhaul did not care how that impacted me and as much said so. For that reason I would not recommend this service. I paid for delivery and pick up. Apparrwntly u haul doesn't care if they pick up late. The late pick up impacted paver work on my driveway.

Katharine B.
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You have excellent people working at this location the guys are clean, friendly and VERY nice....

John D.
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Really nothing needs to change. It was a perfect rental!! The man who waited on us was the best I have seen. Please thank him for us!

Alma S.
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Le client n'a pas laissé de commentaire.

lea A. | Premières impressions |
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Sean Reynolds was amazing. So helpful and informative

Christy G.
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Representative was very nice and helpful. Told us information about storage that we didn't know. Had we been given the info previously, we would have rented a storage unit at that location.

LORILEE M.
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Le client n'a pas laissé de commentaire.

Mike L.
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Le client n'a pas laissé de commentaire.

Dakotah K.
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Le client n'a pas laissé de commentaire.

Jennifer S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Steven G.
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Le client n'a pas laissé de commentaire.

Karen A.
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The young man who set up my car hauler and loaded my car did not secure the car properly. I had to have the car reloaded and the straps reattached in Lebanon, TN. He was a very nice and professional young man, he just needs a bit more training. I would not hesitate to return to this location for future rentals.

Timothy G.
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The Employees were very helpful and knowledgeable, answered all my questions. Very Courteous and Cheerful. I will continue to use this location for all my moving needs. Keep up the good work and Thank You!!! TRG

brian W.
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The truck was dirty on the inside and outside the man at the front desk tried his best to clean it up while helping 4 other customers. He was very friendly and helpful.

DianaWanda W. | Expérience générale |
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This is the best place I have ever seen. We have been to the location several times. They were the same happy, helpful, nice, courteous and busy every time we came. Even when there was a line they treated us like we were the only one. Answered our questions. Just so helpful. Would say a 15 out of 10. Thank you we appreciate you.

Ty S.
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Le client n'a pas laissé de commentaire.

Candace C.
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Had to wait an hour to get my rental online wasn't working and had no ramp on it and was hard to get appliances in it with no ramp

John C.
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Le client n'a pas laissé de commentaire.

Terry C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Terry C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Nancy P. | Expérience générale |
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The panel outside didn’t work half the time. The lights barely came on when I was moving out of the unit.

Danielle R.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Tony P.
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Le client n'a pas laissé de commentaire.

Mauro M.
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Le client n'a pas laissé de commentaire.

Darren W.
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Customer service was top notch! Thanks!

Colby Don W.
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I was a few minutes late getting back to the drop off location, the guy that met me was professional and polite. Both the pickup and drop off staff were very helpful and helped to make a stressful situation, less stressful.

Lori H.
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Most of it I handled online, so checking the vehicle out and back in was a breeze. Very user friendly website too!

Bradly P.
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Le client n'a pas laissé de commentaire.

RALPH H.
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Very nice gentleman checked us in quickly and efficiently

Chantel M.
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Happy and excited experience

Joel E.
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Rented a utility trailer, Great experience. Friendly helpful staff, quick pick up & drop off.

Jr L.
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Le client n'a pas laissé de commentaire.

Nickie B.
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Le client n'a pas laissé de commentaire.

Donald S.
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We were a little concerned about the stability of the tie-down equipment attachments on the inside of the trailer but they held our large Harley Davidson the entire trip to Tennessee & back on some AWFUL roads!

Diana W.
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You would have to think of it yourself. Both times we were at your business at this location it was off the charts EXCELLENT! You always strive for improvement but......we have no complaints and we're amazed. The wonderful, helpful man that helped us both times was fantastic. They were having equipment problems but that did not mean a thing. He just kept on being nice and to customers coming in he acknowledged and they kindly waited. Our mom had died and we were cleaning out the storage and close to the end when we rented the truck. He even gave me a bottle of water and a few to take with me to the family helping. What a blessing he was to us. And you should be proud and thankful to have such a fine employee.

stephen C.
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Great third party moving help. They were friendly, fast and efficient from Edge water moving in Muskogee, Oklahoma.

Rodney O.
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Le client n'a pas laissé de commentaire.

Mary J.
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Le client n'a pas laissé de commentaire.

PAULA M.
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There was only one employee so any other customer will have to wait and it also leaves store unattended while employee is outside.

Charles A.
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Le client n'a pas laissé de commentaire.

Alejandro V.
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I arrived for my reservation and due to computer problems which the employee working said happened every weekend by move was delayed 3.5 hours. Not to mention taking the day off or paying people to help us move. The attendant who was professional, no complaints about him, finally got my payment of $147.35 to go through but then it wouldn't authorize the truck release. Finally after 3.5 hours I was able to leave. He offered me a discount but instead off discounting what I was already charged is was charged another $98. I have called customer service asking for my $147.35 back as well as a full refund for the $98 due to the beyond poor experience. I have received no phone call back and have also received no money back. The local person said I need to call my bank but my bank says they need to return the money. I need something done ASAP please!!!!

Zachary M.
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Le client n'a pas laissé de commentaire.

alexander a. | Premières impressions |
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There had to be special negotiation over transferring a unit owned by my ex to me without my being able to appear in person. Matthew Hunter handled it perfectly over the phone and I am very pleased.

Melisa R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Dee P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

doris f. | Expérience générale |
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The man that we always delt with was always every helpful, friendly, and eager to make sure that he did every thing to see that we were satisfied.

matthew o. | Premières impressions |
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People were friendly and helpful.

Sharon B. | Expérience générale |
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Totally not worth it! They lie, overcharge, blame each other and other customers! Loud and obnoxious, threatening environment! Horrible equipment, horrible hours! Do yourself a favor! Don't go here!

Kevin D. | Premières impressions |
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The guy who fixed me up was friendly and informative! What I needed was in stock and the process to purchase storage was very quick and easy. Excellent visit!

yadira a. | Premières impressions |
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Very helpful. Nice Gentlemen. Explain everything in detail. Will definitely use services here again. Thank you.

Shirley C. | Expérience générale |
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Staff were friendly & efficient.

Sion W. | Premières impressions |
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Great staff and super storage space. Thanks for being so helpful.

christopher h. | Expérience générale |
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the staff is great!

Gary Z. | Premières impressions |
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When uhaul costs me an extra fifty miles I don't consider it even close to a good experience. First your app sucks. Second if a customer calls to see if you will be open for a storage unit don't

Robert L. | Premières impressions |
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Very helpful with all my needs excellent customer service

tamara m. | Expérience générale |
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I have used several different storage facilities and the U-Haul in Muskogee on Shawnee is the best I've ever had you go guys

Lori B. | Expérience générale |
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The employees were very friendly.

Non reviews have been submitted for this location.

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