The gentleman that helped me was awesome and understanding, I had already took the truck and trailer to clean it before I dropped it off.. I also got you guys a tow package installation via word of mouth the same day...

Everyone was extremely nice. Had to change to a bigger unit & they had the changes done really fast.

I was extremely happy with my storage unit until my belongings got infested with roaches and spiders from a nearby unit. Then several of my boxes of books got destroyed from what I'm assuming to be either water or poison. I would use this facility again but put my belongings on boards and spray poison around my boxes.

That staff member Sean I believe his name is was always so polite and willing to help with any of my questions . Explained everything we needed to know very well . Fast and friendly service. Prices are a little to high tho

These guys continue to impress me. Very pleased with this location. They're on top of things whether it be a wet foors or needing a trailer light adapter. Keep up the great work!

They were so helpful with my first time move. They were patience and very friendly. I would recommend them to everyone. I enjoy the conversations.

They go out of their way to make things right if there is a problem

Matt Hunter is a valuable asset to U-haul

This place would have been really good if it had known how to handle the accounts. No one could get them correct, not even the manager. It was a hassle to get even the payments made because the accounts were so messed up. They had a really knowledgeable hard working friendly guy working for them and the manager treated him like trash. He actually knew more than the manager so the manager fired him. Big mistake. He could work circles around the other guys.

These guys keep surprising me! Just when I think they couldnt do any better, they top it. They're friendly and helpful. The free month of storage was a huge plus! To top it off they gave me a free lock! All I had was a junkie lock. Above and beyond. Great staff at the desk and on the lot. Great choice. Truly blessed

My storage space's floor appears to be severely stained.

The tag was still on the unit saying “ready for move in”. My daughter had told me the same thing happened to her unit and when she took 25 minutes to track down someone to remove it (according to the instructions on the tag), they just said “oh, you could have removed that”. There was supposed to be a free lock inside the unit, but there wasn’t. Luckily we already had our own.

Wish access hours were later we still had to move later

Great service and friendly staff, thank you.

Great staff onsite at this Muskogee location. They were quick to respond to all questions or requests and overall very helpful with the entire process of renting multiple units. Will defiantly recommend this storage facility to friends and family and rent here again when needed in the future.