Évaluations des clients U-Haul Moving & Storage of Myrtle Beach
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Myrtle Beach
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Randy K. le
My bill had an additional $ 20 after hour fee which was ever disclosed to me upon rental nor have I ever e perience this fee for previous rentals. The trailer was brought back at 5:45 P
Crystal W. le
When you call a local number to ask questions, you get a corporate number. I told the lady I wanted to reserve the $19.99 cargo truck for local. She told me it would be that price plus .59 per mile and replace gas. When I go to pick up the guy charges me $78. 72. Questioning the amount, he said $19.99 for truck, guessing 15 miles at .69 per mile, $7 for dolly, wrap, and boxes comes to $78.72. I said I never even discussed all that added stuff with lady on phone!! That's not good or honest business!
ROBERT G. le
Facility is well run. Staff very helpful.
Timothy A. le
Helped us so much
Timothy A. le
Friendly and very helpful. Thank you!!
JAMES m. le
Joseph Griscti the General Manager was extremely helpful and was very knowledgeable with all areas of my U-Box delivery arrival and then utilizing a storage unit to keep things safe until it was empty
joyce d. le
Very efficient and fast service.
Sandra G. le
Excellent service with everything. Love the way you can return the rental during closing hours. Great idea. Equipment is well maintained. They were very helpful.
charles P. le
Great experience
Mark J. le
No issues with either location. My issues were because everyone I talked to on the phone gave conflicting information.
CARL S. le
Register, card machine seemed in disrepair
Bruce B. le
Not a thing, very quick in and out and the gentleman working was very professional and even offered me a bottle of water when I dropped of the uhaul.
Darlene T. le
Give better instructions regarding the insurance you recommend people to get. Because we had the glass top of a entertainment center for a 70 in tv that shatter into a million pieces when we took it out and unwrapped the packing blanket off. And now I’m being told that the insurance won’t cover it
Mary T. le
When getting started in roseville Ca the ubox was not ready eventhough the store manager worked like a dog to pull out, cover and put on trailer while my uhaul mover helpers had to wait 1 1/2 hr. To move the box. The new manager Michele at the Willis did her best to speed up the process. Kito's to her. Now Joe Griscti in Seaside SC was excellent when i checked to make sure of arrival. After 2 weeks i self moved the box. It was ready the day before. No damaged goods were found. Please convey to both of ur employees how much i appreciated their efficiency and kindness.
JAMES M. le
Great service from all involved on both sides of the move. Tell everybody THANKS for me. JIM MERRITT
William L. le
From the minute we stepped into the office area, we were comfortable . Walt and Joshua were very welcoming and reassuring. We're new to having to rent a truck for our needs now that we have settled here in Myrtle Beach. I'm sure we will need a rental again in the near future. We will return!
Little R. le
The whole experience with u haul was hell nothing went well we was told our pick up time was 8 am and no one was available until 9 am and before that when we placed the order the young man that was doing it didn’t even finish our order so I never received a call or text to confirm my order so couple hours later I had to call and check to only find out there was no order in there at all so I had to go through the whole order again it was a nightmare no sure if we will ever order from u haul again
Laura C. le
The manager came to my work and embarrassed me in front of everyone. Very unperfessional.
Dorothy F. le
If we need moving service again we will contact U-haul.
Curtiss M. le
No issues good service
Valerie A. le
The guy on site was always available.
Connie H. le
The manager on duty did an excellent job!
terry h. le
Staff exceeded my expectations. Very friendly and helpful! Will always use them in the future!
Michael W. le
The staff was very helpful and the facility worked very well for what I needed. The access hours were very convenient.
SHAWN R. le
We used the storage unit for over 10 years and were very satisfied with the service.
Dee C. le
that I originally ordered over the phone was too small. the young men showed me 2 others that were available. He immediately called his boss and gave me the one that I needed it. I’m Very please 😍
tim m. le
The staff at facility is a joke. Hasn’t been the same since previous Manager: James is gone. They need to learn better customer service and how to treat loyal paying customers and not loose business.
NICOLE H. le
We had a uhaul trailer from one location and storage at another it would have been nice if we could have left the trailer at the storage place.
johnny c. le
I would use this again if needed...
Paul L. le
Rep was very helpful.
sam s. le
The people at the facility we're great. U Haul is garbage and screwed up our reservations 3 times, plus overcharged for the equipment. Tried to straighten out the over charges at 800-go-uhaul, nope
adam J. le
The aisles are really difficult to maneuver in for anything larger than a mini cooper. I did have a unit on the end of an aisle which made it possible for me but wow..... those rows are tight!
W Gregory B. le
Thank you
ElBERT C. le
I will use this facility again.
Michelle R. le
The worker at this place was the nicest person
W Gregory B. le
Thank you
alexandra g. le
Joseph gas been nothing but helpful and courteous. The managers went above and beyond to assist and please my request. I was blessed to have them.
KRISTEL V. le
Krysten is amazing and so helpful! She truly goes above and beyond and was the bright spot in our day! This location is lucky to have a manager like her!
brian g. le
I could not recommend the dislocation more highly. Kristen the manager was exceptional. I will recommend this location to anybody that asks proudly
Doris R. le
Everyone at uhaul was amazing. Picked up from Louann in Murrells Inlet and she helped us out so much, I really appreciate her. Drop off to Melinda in Conway was smooth and easy as well. Good price.
JERRY R. le
very friendly people that are very helpful. Like some of the newness in building and shape they are in. I had a building there for ten years or more and can see changes in way they run it. Liked it
Roger N. le
Nice people, satisfactory experience
SHELLEY C. le
All the staff were fabulous.
Donna P. le
The guy that hooked up my trailor did so in the dark. I offered the phone flash light. He said he didnt need it, he was a novice! The trailor came out of the hitch. He missed the hole with the pin!!!
francis w. le
Already have given my neighbor all the information to the Myrtle Beach location. They are moving here for good in about 6 months. We told our neighbor to make sure to ask for Krysten Kellerman.
GRADY A. le
THE BEST OF THE BEST. IT'S BEEN AND HONOR OVER THE YEARS WORKING WITH UHAUL. THANK YOU
Lizbeth W. le
People working in Myrtle Beach were very helpful.
CLAUDE H. le
Great service with excellent knowledge and sincere people interaction!
ROBERT G. le
Well maintained ,update to date security and reasonably priced.
Michael P. le
Very friendly staff, excellent service A1 facility
Colleen B. le
very helpful Thank you!
Tamela G. le
The people at the location was great
James T. le
People were friendly and helpful. Watch out with those tow motors.
richard b. le
I will do business again..
Del S. le
Good
nancy m. le
Staff was always very helpful and polite. Facility was clean and properly well maintained.
LYNN M. le
I have been a client for over ten years and have always been treated very well. The convenience of my storage unit was perfect for me. I have no negatives about the service I have always received!
cleveland t. le
Sales lady was very helpful with our transtion from VA
James W. le
The delivery staff (Jesse) was the best and we couldn't have asked for someone else that so so helpful with our delivery as she was. We had the best customer service with Jesse. 1000% satisfied!!
louise c. le
Everything ok
ANINTA B. le
I felt like family from day one moved down from Maryland 3yrs. ago and from phone conversations to office visits service was superb. Thank U
Joe H. le
Customer Service was first class on both ends of my move. I had some issues at my final destination related to Hurricane Florence. Joseph was very helpful in helping me resolving my issues. Kudos!
ed v. le
Everyone at this location is Professional, Helpful and Friendly. They made my moving experience a lot easier. I would recommend them for all of your storage and moving needs.
FRANCES P. le
Always Great Sevice
Margret M. le
Excelent service
michael b. le
Very nice and helpfull i recommend them
Chris Z. le
No problems what so ever. Very friendly
floyd d. le
This U-Haul office is great. James Hart and his crew were very helpful.
Peter P. le
I used them for u-box and the customer service for delivering it was terrible.
john h. le
Great staff and good location.
Tim C. le
Great experience.
Charlene T. le
Excellent !!!
Nancy E. le
A very good facility
Elenor m. le
Had no issues with storage