Évaluations des clients U-Haul Moving & Storage of Myrtle Beach

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Myrtle Beach

Cote générale :

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doug s. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Thomas H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Leslie S.
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Excellent customer service, friendly and great van!

Steven R.
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Employees were helpful and friendly!

Matthew L.
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They did a great job. Manager went above and beyond. Helped me out with my extension of needed reservations and helped me with an issue i was having with my truck. I wish more people would be this kind.

James C.
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I was quoted one price on the phone for a one day trailer rental. Upon arrival i was asked to pay more than double.

DOMENIC D.
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Used this location before. Very helpful and curtious

GRACE M.
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Le client n'a pas laissé de commentaire.

Kenneth J.
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Was told we would get a refund due to us haven driven a stolen vehicle. Very disappointed and still waiting for a refund. Was told 3 weeks ago it would be refunded and still waiting.

Roy H.
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Our storage unit was not available until morning so we were allowed to unhook the car trailer and park the loaded van over night on the u-haul property to allow us to unload and return the van the following day. THANK YOU!

James H.
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Le client n'a pas laissé de commentaire.

Jonathan P.
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Le client n'a pas laissé de commentaire.

Scott P.
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Le client n'a pas laissé de commentaire.

Kenneth M.
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Need a sign visible from hwy 17 that would make it easier to find since it is located on a side street

Joseph S.
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Le client n'a pas laissé de commentaire.

Christopher P.
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As always Marty and his crew are very attentive and knowledgeable.

Joseph B.
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Everything was wonderful and very prompt. Mr.Martin was polite and helpful and took excellent care of my needs.

Linda S.
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Went above and beyond to help me out on all matters

SHEENA H. | Premières impressions |
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The place is very clean and Martin was extremely friendly who helped me there. Good positive attitude and a pleasure to have.

Emma S.
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Le client n'a pas laissé de commentaire.

ROBERT T.
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Le client n'a pas laissé de commentaire.

Edwin R.
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Le client n'a pas laissé de commentaire.

London N.
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Le client n'a pas laissé de commentaire.

RONALD M.
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Le client n'a pas laissé de commentaire.

Garry G.
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Le client n'a pas laissé de commentaire.

EVORA L.
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Martin the GM at this location was wonderful. He went out of his way to help me out.

Savana I.
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Front counter guy at this location is AWESOME but I completely forgot his name!! Still haven't received my email receipt but customer service was on point. Vehicle was clean

Kelvin P.
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Le client n'a pas laissé de commentaire.

Austin J.
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Le client n'a pas laissé de commentaire.

Winston A.
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Staff is always amazing and very helpful!!! Manager goes out of his way to assure you are happy and understand details of equipment...

Terita G. | Expérience générale |
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Found a dead rat among my things. Made me decide to move them. Manager was accommodating though..

kenneth M.
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Can not think of anything. Everything was great.

William S.
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Better computer for credit card payment

HERMAN J. | Premières impressions |
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Everything was superb until I get to the access gate that did not work.

Juanita C.
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The agent was very professional and accommodating.

Kelly F.
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Le client n'a pas laissé de commentaire.

Nancy H.
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Le client n'a pas laissé de commentaire.

TOBY S.
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Nothing Aiden was amazing very professional and helpful in any way. I will be doing business with this location and Aiden again very soon. Thank you.

Christopher P.
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The employees and the manager were terrific with my rental. I rent from this uhaul more then the other uhaul establishments

Gus H.
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Le client n'a pas laissé de commentaire.

Sean H.
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Le client n'a pas laissé de commentaire.

George M.
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Le client n'a pas laissé de commentaire.

Vickey J.
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Le client n'a pas laissé de commentaire.

Thomas B.
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Friendly and helpful people at this location. Highly recommended!

Christopher P.
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Le client n'a pas laissé de commentaire.

Herbert B.
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Keep doing what you're doing, great service...

Richard G.
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Excellent experience all around

Theresa H.
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Le client n'a pas laissé de commentaire.

Lucinda W.
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Marti and the Crew were Great

John R.
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Gentlemen was very nice and helpful. Quick and easy process.

Rameshkumar M.
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Le client n'a pas laissé de commentaire.

John Y.
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Le client n'a pas laissé de commentaire.

Nina G.
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Le client n'a pas laissé de commentaire.

Denise S.
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The tow dolly had no working lights, it was connected at site however it didnt work. I had to put my 4-ways on the car I towed then had to deal with a dead battery at the othwr end. The people I got the truck from were super strand storage

Gary A.
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Marti does a Great Job and has a Great Staff

David L.
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Great job will be back

Clarence T.
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Manager was very attentive to me as well as other customers.

Bill M.
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Le client n'a pas laissé de commentaire.

John R.
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Le client n'a pas laissé de commentaire.

WINSTON A.
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Great guys

Robert J. | Expérience générale |
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Manager and employee were helpful and friendly and made the process simple. thanks. rob jones

John R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

James R.
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Le client n'a pas laissé de commentaire.

edward B.
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Large location, later hours than other facilities and the staff was very friendly and accommodating

Barbara White H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

SHARLENE W. | Premières impressions |
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I would like to express that the staff at this location was very helpful and friendly. They made my move in upon me relocating from Florida smooth and easy. I especially would like to thank Mr. Martin for being a very big help in meeting my storage and drop off needs. I would recommend this location anytime.

Kyle Lee D.
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Martin was great thanks so much

Sarah W. | Premières impressions |
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They were so sweet and accommodating. I would recommend coming here. And I will come here for all of my moving needs.

John V. | Expérience générale |
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Facility Manager/Martin went above and beyond to help me-after another storage facility had allowed my lock to be cut and belongings to be put in my unit the night before I was moving from 300 miles away. Martin assisted with getting me setup rapidly and with a much safer/better unit anyway. Recommend.

Mark K.
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The on-line reservation system did not work for me so I had to call mine in. The equipment was not at the location I reserved, the drop off location was different than i asked for and it was all confusing. The guys at the pick up location were very helpful but the trailer I got was not what I reserved, but I made it work. Hopefully. my experience in two weeks will be better.

Kenneth M.
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Le client n'a pas laissé de commentaire.

Thomas B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Gerald D.
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fantastic service..thumbs up !

Stephen S.
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Le client n'a pas laissé de commentaire.

Anita A. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Stefon B.
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Le client n'a pas laissé de commentaire.

Ruth G.
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Le client n'a pas laissé de commentaire.

John M. | Premières impressions |
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The General Manager Martin was super helpful and friendly. He went out of his way to find me a larger storage unit that did not show available on U-Haul's website. He also was able to arrange for me to leave the truck at his location instead of the location that I had to selection online. Great manager!

Lori H.
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Le client n'a pas laissé de commentaire.

John M.
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The General Manager, Martin, was extremely helpful. He went out of his way to help locate storage units that did not show available online. He also allowed me to drop off the truck at his location instead of the location that I had to select online.

Brian B.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Phillip S.
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Le client n'a pas laissé de commentaire.

JASON S.
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Le client n'a pas laissé de commentaire.

John L.
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Le client n'a pas laissé de commentaire.

LINDA S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Kenneth F.
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Marty inspected my connection graciously. I lost my running lights on the way to SC and thought it might be U Hauls problem. As it turns out, U Haul is more reliable than Mercedes Benz-). I would love to give Marty more business.

Charles S.
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Every time I have rented I have always been rerouted to a different location and not the first site confirmed.

Donna H.
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Le client n'a pas laissé de commentaire.

Debra B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

James R.
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Le client n'a pas laissé de commentaire.

William D.
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Small crowded facility. Took too long to check in

Dana V.
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Le client n'a pas laissé de commentaire.

Alexander R.
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Le client n'a pas laissé de commentaire.

Thomas C.
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In and out quickly

James T.
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Look a little closer at any damages after a drop off. The truck I had the bumper was pushed in from a previous user. No one caught it but the tire was rubbing on the metal fender and plastic. It was unsafe and It should not have been rented out till fixed

Paul D.
Évaluation :

This was absolutely the best rental experience I've had in a long time. The staff has really got it together. Thanks, Paul

JOHN C.
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Le client n'a pas laissé de commentaire.

Stephen R.
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Le client n'a pas laissé de commentaire.

Jeffrey S. | Premières impressions |
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Staff was friendly and very helpful with my needs

Shawn R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Michael B.
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Pick up was quick and easy. Staff very helpful

Tia S.
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Le client n'a pas laissé de commentaire.

mike g. | Expérience générale |
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The entire staff at The Kings Hwy location were ALWAYS helpful, courteous, and went out of their way to help. Extremely professional and should be an example to other types of businesses . Keep up the good work !

Stephen F.
Évaluation :

Waited 30+ minutes for truck. Truck was sardined in place and I had to extricate it from parking spot. Other U-Hauls pull it out and get it started for customer and verify info on truck. Windshield was very dirty. Will not use this location again. Any truck over 15' cannot navigate storage area. Very poor design of whole facility.

John C.
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Le client n'a pas laissé de commentaire.

Michael M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

nicholas O.
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Le client n'a pas laissé de commentaire.

nicholas O.
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Le client n'a pas laissé de commentaire.

Sandra T. | Premières impressions |
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The staff was awesome! Friendly and very attentive to all of our needs. I would recommend this location if you need storage in Myrtle Beach area.

Brett M.
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Le client n'a pas laissé de commentaire.

Arica L.
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The manager, Martin, was very helpful!

Kendall A.
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NEEDS to be bigger, for parking. Thank You-all..

Olin S.
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Le client n'a pas laissé de commentaire.

FERDINAND R.
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Being charged an extra day for the trailer because the guy didn't check it in until 10/12. Trailer and truck were dropped off 10/9. Of course I can get no human on UHaul's phone. I will dispute th charge!

KRISTINA E. | Premières impressions |
Évaluation :

thank you so much everything went smooth and perfe t

nathanael b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Heather W.
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Le client n'a pas laissé de commentaire.

Robert W.
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Le client n'a pas laissé de commentaire.

Leonard C.
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Le client n'a pas laissé de commentaire.

Paul E.
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Le client n'a pas laissé de commentaire.

Larry G.
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Le client n'a pas laissé de commentaire.

KENNETH Y.
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Despite having an address on a major roadway, the uhaul center is hidden behind another building that fronts the roadway. After a long roundabout circle, I located the center. When I went into the office, there were four staff members who seemed to be interrupted by me. I was told to just leave the keys in the truck and they would email me a receipt. That was 10/5/2020. Today is 10/7 and no email yet. Not happy at all.

AQUILES G. | Expérience générale |
Évaluation :

The staff was very accommodating. I recommend this facility to anyone that’s looking for a storage place within the area.

tracy s. | Premières impressions |
Évaluation :

Martian the manager was exceptional. He is a very understanding and helpful man. If I ever do more with this company I only want to deal with him. He is an accent to this company.

kathleen p. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Brian K. | Expérience générale |
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Was nice of Uhaul to offer one month of free storage.

SHAWN M. | Premières impressions |
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Not wasting my comments here. So bad, I’ve written a letter to the corporate headquarters.

Cindy B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

pamela p. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Barbara G. | Expérience générale |
Évaluation :

A lot of humidity and moisture was inside and my boxes fell apart when unloading them.

Tracy L. | Expérience générale |
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Storage unit had live rats inside when we attempted to store our belongings. We needed to keep the truck an extra two days I order to find appropriate accommodations.

Justin S. | Premières impressions |
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Excellent customer service and cleanliness. Only complaint would be that the storage facilities are so close together that it is very hard to pull a truck in and out.

francis r. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Wayne R. | Expérience générale |
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The staff was excellent and I would highly recommend this facility.

Carol C. | Expérience générale |
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I reserved a spot here for my rv and upon trying to park it in the designated area it would not make the turn coming in or throughout the facility

Kenneth E. | Expérience générale |
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Le client n'a pas laissé de commentaire.

pamela p. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jeremy J. | Expérience générale |
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The RV/trailer/auto storage area is very small and difficult to maneuver to park. The staff was very friendly and helpful. The price was very reasonable.

Rebecca H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Danieal P. | Expérience générale |
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Aisles are too tight for the trucks.

DONALD A. | Expérience générale |
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Hours were OK but would have liked earlier and later access without having to pay extra.

JOE N. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Doris R. | Premières impressions |
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The location in South Myrtle Beach is always my go to. Yeah he guys are friendly and always willing to help.

Kathleen L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Donna L. | Premières impressions |
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I did not catch the name of the employee but he was just AWESOME! So professional and personable. VERY helpful and I truly appreciated his amazing customer service!

Paul B. | Premières impressions |
Évaluation :

Prices are a little high compared to other nearby storage facilities.

Bruce W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Aysha M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Kinsley D. | Premières impressions |
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Le client n'a pas laissé de commentaire.

VICTOR P. | Expérience générale |
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We had no problems. Joe was extremely helpful each time I talked to him.

James R. | Premières impressions |
Évaluation :

complaint is the trailer I rented to haul my car had very bald tires on the drivers side on the trailer. Nobody should be given this kind of rental vehicles with very bald tires and expect the customer to drive 700+ miles. The response I got when I notified the Uhaul employee was “ oh it’ll probably be okay “. This to me was a serious infraction and I am going to further investigate this issue. These kind of things change many lives and even kills people. I’m an older gentleman and I have experienced what a bald tire can do. Can be very serious situations arise from being ignorant and ignoring an obvious problem. The good news is ; we made it to our destination and grateful that nothing happened. Could have been a whole other outcome. I suggest employee training on tire maintenance and tread tolerations. In rhis case there was no tolerence measureable. These 2 tires had no visable tread on one side of the trailer. Suffice it to say, I will never use Uhaul again. ... sincerely, J. Reid

larry H. | Premières impressions |
Évaluation :

The card I have to get in gate does not work. Had to be let I. Then when I was ready to leave could not get. Had yo call office twice to get someone to let me out!! Not happy with these cards!!!!

Kirk Y. | Premières impressions |
Évaluation :

Michael in.Mrtlye Beach was so very helpful and patient with me.

Kathleen L. | Premières impressions |
Évaluation :

My Uhaul experience was great. I needed a bigger storage unit to accommodate my 3 wheeler and stuff the employees helped me out. Even walking over to the unit to make sure.

Timothy A. | Expérience générale |
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Great

Will P. | Expérience générale |
Évaluation :

Friendly employees...

Jennifer K. | Expérience générale |
Évaluation :

Staff and facility exceeded our expectations

Russell D. | Premières impressions |
Évaluation :

Good experience !

Scott M. | Expérience générale |
Évaluation :

These guys were helpful.

Dee C. | Expérience générale |
Évaluation :

Happy with employee and security of my storage. Thank.

carlos b. | Premières impressions |
Évaluation :

These guys are rock stars !!!! Great costumer service.

tom w. | Expérience générale |
Évaluation :

Good customer

bob g. | Premières impressions |
Évaluation :

People were really nice

Maravillas L. | Expérience générale |
Évaluation :

The staff was great, always polite and helpful. I totally recommend this location.

Mark o. | Premières impressions |
Évaluation :

Prompt in resolving issue to my satisfaction

CLAUDE H. | Expérience générale |
Évaluation :

Staff was great

ROBERT G. | Expérience générale |
Évaluation :

Facility is well run. Staff very helpful.

Timothy A. | Premières impressions |
Évaluation :

Friendly and very helpful. Thank you!!

JAMES m. | Expérience générale |
Évaluation :

Joseph Griscti the General Manager was extremely helpful and was very knowledgeable with all areas of my U-Box delivery arrival and then utilizing a storage unit to keep things safe until it was empty

joyce d. | Premières impressions |
Évaluation :

Very efficient and fast service.

Dorothy F. | Expérience générale |
Évaluation :

If we need moving service again we will contact U-haul.

Curtiss M. | Expérience générale |
Évaluation :

No issues good service

Valerie A. | Expérience générale |
Évaluation :

The guy on site was always available.

Connie H. | Expérience générale |
Évaluation :

The manager on duty did an excellent job!

terry h. | Premières impressions |
Évaluation :

Staff exceeded my expectations. Very friendly and helpful! Will always use them in the future!

Michael W. | Expérience générale |
Évaluation :

The staff was very helpful and the facility worked very well for what I needed. The access hours were very convenient.

SHAWN R. | Expérience générale |
Évaluation :

We used the storage unit for over 10 years and were very satisfied with the service.

Dee C. | Premières impressions |
Évaluation :

that I originally ordered over the phone was too small. the young men showed me 2 others that were available. He immediately called his boss and gave me the one that I needed it. I’m Very please 😍

tim m. | Expérience générale |
Évaluation :

The staff at facility is a joke. Hasn’t been the same since previous Manager: James is gone. They need to learn better customer service and how to treat loyal paying customers and not loose business.

NICOLE H. | Premières impressions |
Évaluation :

We had a uhaul trailer from one location and storage at another it would have been nice if we could have left the trailer at the storage place.

johnny c. | Expérience générale |
Évaluation :

I would use this again if needed...

Paul L. | Premières impressions |
Évaluation :

Rep was very helpful.

sam s. | Expérience générale |
Évaluation :

The people at the facility we're great. U Haul is garbage and screwed up our reservations 3 times, plus overcharged for the equipment. Tried to straighten out the over charges at 800-go-uhaul, nope

adam J. | Expérience générale |
Évaluation :

The aisles are really difficult to maneuver in for anything larger than a mini cooper. I did have a unit on the end of an aisle which made it possible for me but wow..... those rows are tight!

W Gregory B. | Expérience générale |
Évaluation :

Thank you

ElBERT C. | Expérience générale |
Évaluation :

I will use this facility again.

Michelle R. | Premières impressions |
Évaluation :

The worker at this place was the nicest person

W Gregory B. | Premières impressions |
Évaluation :

Thank you

alexandra g. | Expérience générale |
Évaluation :

Joseph gas been nothing but helpful and courteous. The managers went above and beyond to assist and please my request. I was blessed to have them.

KRISTEL V. | Premières impressions |
Évaluation :

Krysten is amazing and so helpful! She truly goes above and beyond and was the bright spot in our day! This location is lucky to have a manager like her!

brian g. | Expérience générale |
Évaluation :

I could not recommend the dislocation more highly. Kristen the manager was exceptional. I will recommend this location to anybody that asks proudly

Doris R. | Expérience générale |
Évaluation :

Everyone at uhaul was amazing. Picked up from Louann in Murrells Inlet and she helped us out so much, I really appreciate her. Drop off to Melinda in Conway was smooth and easy as well. Good price.

JERRY R. | Premières impressions |
Évaluation :

very friendly people that are very helpful. Like some of the newness in building and shape they are in. I had a building there for ten years or more and can see changes in way they run it. Liked it

Roger N. | Expérience générale |
Évaluation :

Nice people, satisfactory experience

SHELLEY C. | Expérience générale |
Évaluation :

All the staff were fabulous.

Donna P. | Expérience générale |
Évaluation :

The guy that hooked up my trailor did so in the dark. I offered the phone flash light. He said he didnt need it, he was a novice! The trailor came out of the hitch. He missed the hole with the pin!!!

francis w. | Expérience générale |
Évaluation :

Already have given my neighbor all the information to the Myrtle Beach location. They are moving here for good in about 6 months. We told our neighbor to make sure to ask for Krysten Kellerman.

GRADY A. | Expérience générale |
Évaluation :

THE BEST OF THE BEST. IT'S BEEN AND HONOR OVER THE YEARS WORKING WITH UHAUL. THANK YOU

Lizbeth W. | Expérience générale |
Évaluation :

People working in Myrtle Beach were very helpful.

CLAUDE H. | Premières impressions |
Évaluation :

Great service with excellent knowledge and sincere people interaction!

ROBERT G. | Premières impressions |
Évaluation :

Well maintained ,update to date security and reasonably priced.

Michael P. | Expérience générale |
Évaluation :

Very friendly staff, excellent service A1 facility

Colleen B. | Expérience générale |
Évaluation :

very helpful Thank you!

Tamela G. | Expérience générale |
Évaluation :

The people at the location was great

James T. | Expérience générale |
Évaluation :

People were friendly and helpful. Watch out with those tow motors.

richard b. | Expérience générale |
Évaluation :

I will do business again..

Del S. | Expérience générale |
Évaluation :

Good

nancy m. | Expérience générale |
Évaluation :

Staff was always very helpful and polite. Facility was clean and properly well maintained.

LYNN M. | Expérience générale |
Évaluation :

I have been a client for over ten years and have always been treated very well. The convenience of my storage unit was perfect for me. I have no negatives about the service I have always received!

cleveland t. | Réservation |
Évaluation :

Sales lady was very helpful with our transtion from VA

James W. | Expérience générale |
Évaluation :

The delivery staff (Jesse) was the best and we couldn't have asked for someone else that so so helpful with our delivery as she was. We had the best customer service with Jesse. 1000% satisfied!!

louise c. | Réservation |
Évaluation :

Everything ok

ANINTA B. | Expérience générale |
Évaluation :

I felt like family from day one moved down from Maryland 3yrs. ago and from phone conversations to office visits service was superb. Thank U

Joe H. | Réservation |
Évaluation :

Customer Service was first class on both ends of my move. I had some issues at my final destination related to Hurricane Florence. Joseph was very helpful in helping me resolving my issues. Kudos!

ed v. | Expérience générale |
Évaluation :

Everyone at this location is Professional, Helpful and Friendly. They made my moving experience a lot easier. I would recommend them for all of your storage and moving needs.

FRANCES P. | Expérience générale |
Évaluation :

Always Great Sevice

Margret M. | Réservation |
Évaluation :

Excelent service

michael b. | Réservation |
Évaluation :

Very nice and helpfull i recommend them

Chris Z. | Expérience générale |
Évaluation :

No problems what so ever. Very friendly

floyd d. | Expérience générale |
Évaluation :

This U-Haul office is great. James Hart and his crew were very helpful.

Peter P. | Expérience générale |
Évaluation :

I used them for u-box and the customer service for delivering it was terrible.

john h. | Expérience générale |
Évaluation :

Great staff and good location.

Tim C. | Expérience générale |
Évaluation :

Great experience.

Charlene T. | Expérience générale |
Évaluation :

Excellent !!!

Nancy E. | Expérience générale |
Évaluation :

A very good facility

Elenor m. | Expérience générale |
Évaluation :

Had no issues with storage

Non reviews have been submitted for this location.

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