Customer Reviews for U-Haul Moving & Storage of Naples

10 545 évaluations

2001 E Tamiami Trl   Naples, FL 34112
(Btwn Davis & Airport Pulling, In the Tin City area.)

(239) 774-5599

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(239) 774-5599

2001 E Tamiami Trl
Naples, FL 34112
(Btwn Davis & Airport Pulling, In the Tin City area.)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

They were very helpful & accommodating. We will definitely use them again.

Bill D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra M. 
Évaluation :
5

the online ordering was a bit trickey and i ended up with things I didn';t want but the guy at the check out was great and got us sorted out and on our way.

Theresa D. 
Évaluation :
4

These men working the yard hitching and unhitching the trailers as well as receiving the trucks; they're excellent workers. The place was getting busy and busier while I was there, yet everything was running smoothly.It reminded me of an airport. The parking for customers to leave the cars is an issue. They'll soon need to buy more land next to them. My overall adventure was a great experience.

luisa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorraine F. 
Évaluation :
5

Nothing because you were the best

maria D. 
Évaluation :
5

Excellent service

Alan D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jay B. 
Évaluation :
5

Near my neighborhood

lisia B. 
Évaluation :
5

Super easy and friendly

david S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

The woman at the front desk was friendly & helpful. I was able to get in & out of the location in a timely manner.

Mark P. 
Évaluation :
3

The van needed maintenance. Indicator lights for oil change and tires need air where on all the time the van was being used. A little concerning.

William H. 
Évaluation :
4

To a person, the crew in the Naples location are surprisingly excellent...good on the phone, good in person...the 10 footer drove like a car and fit in a normal parking space. Refreshingly surprising good solid service...polite, responsive and effective. Increasingly rare these days. Well done, Uhaul, in Naples...we will be back...

Martin L A. 
Évaluation :
5

Very easy and efficient drop off.

Janet C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fredrick W. 
Évaluation :
5

Great interaction with the staff ! I will come back next time I need their services!

Dan C. 
Évaluation :
1

Hi ! The manager was very rude to me , for not letting me pay half the money I have to keep my stuffs in the storage . He keeps all my stuff and keep me out off the lease without my agreement . All my documents and my stuff stealing is not fair !

Tamarra M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald L J. 
Évaluation :
5

All good

Mark S. 
Évaluation :
3

The young girl that was at the counter was very helpful and polite.

David C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Alexa was very helpful. She was detailed in giving me helpful hints and explained how tolls worked. She is a wonderful asset to U-Haul.

Kathy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken K. 
Évaluation :
4

The both appointment and promised install time were meet as scheduled. The staff was great and the store atmosphere pleasant. The only reason excellent was not choose as a rating lack of customer waiting room. It maybe rare a person waits for a service but it would be a good addition.

Willard P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Handerson P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mussa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Omar R. 
Évaluation :
3

the staff helpful and friendly, some employees are excellent but 2 were very rude.

MARTHA G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WIlliam G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

Fast drop off. The U-Haul guy waved us in, checked the gas levels. Seen that we sweeped out the truck and gave us our receipt and we were on our way.

jeanine I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rich R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santiago R. 
Évaluation :
5

Everything was good!

yacksami R. 
Évaluation :
5

The equipment was ready when I arrived. The check in was efficient and I was on my way quickly. The check in of equipment was equally efficient. The staff were helpful and accommodating.

Richard L. 
Évaluation :
5

Everything was perfect. Customer service was amazing. I would highly recommend to anyone.

Nicole B. 
Évaluation :
4

The location that I rented from needs more assistance on the outside equipment area. It also making it mandatory that a customer uses their phone to make check in easier on your employees or you is not okay. You're paid to do a job do the job don't try to get us to do half your job online through the app. There's enough apps on everything in this world but not everybody wants to use an app or download it to their phone. I find it harder to use that app to return the vehicle instead of returning it and letting you guys do the job you're paid to do. Trying to save one or two hours of pay per employee does not seem worth it when your customer service takes a beating. The women inside that location are working their butts off. All in all your employees are very nice and respectful. But they can use more help and a little more assistance from the higher-ups instead of download an app take a picture send it here click there. That's not a very personable experience for someone who's taking a vehicle and possibly trailers. Also I have video proof I was told there was a quarter tank of fuel. By the time I pulled out of the parking lot and had to bust a u-turn because one of the employees left his phone or check-in device in the truck when I left. The low fuel light was on within 2 minutes of leaving. Fell asleep at Central for energy recovery while being disciplined that's why the Sleep Number Bed is

james B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sandra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynn S. 
Évaluation :
4

Easy process

MICHAEL F. 
Évaluation :
2

Thank you so much for the opportunity

YVES JOSEPH J. 
Évaluation :
5

Helpful, clear, convenient and fast

Eduardo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

grant e.  |  Expérience générale 
Évaluation :
4

AWESOME STAFF - LOCATION IS CROWDED, AND NOT UHAULS FAULT. THEY DO AN EXCELLENT JOB OF MANAGING WITH THE CONSTRAINED SPACE FOR TRUCK AND VISITOR PARKING. 5 STARS FOR TIM AND HIS STAFF!

Wilton B. 
Évaluation :
5

Staff was great!!

Michael O. 
Évaluation :
1

The lady rep was being so rude and disrespectful I had a really bad experience with her but anything else was good but her customer service skill is very poor

marina G. 
Évaluation :
5

Front desk person was very quick several times to U-Haul process takes forever not here

Keith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald E. 
Évaluation :
5

Best service

sandy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefanie A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFERY N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael K. 
Évaluation :
5

Added 6 quarts of oil and still was half quart short of full. left rear tire had 28 psi other tires had 70 psi

Timothy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Steven P. 
Évaluation :
5

Nothing comes to mind.

GREGG J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

glenn B. 
Évaluation :
5

Excellent Service!

Jody S. 
Évaluation :
5

Nothing for now

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul K. 
Évaluation :
4

Terrific service. Solid customer interfacing too.

Gerard M. 
Évaluation :
4

Small place

TRINIDAD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

the young men in the return lane where very friendly and welcoming answered all my questions .

Jeremy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curt S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin M. 
Évaluation :
5

The man I worked with in renting the trailer answered all of my questions, was very pleasant and helpful, and represented U-Haul very well. By the way, the trailer was really clean inside.

James B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lasaro S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M. 
Évaluation :
5

This truck leaked all over me was leaking from the roof and thru the sun visor was soaked

mario P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Medeline C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Norman I. 
Évaluation :
1

Truck Worked as supposed to. Somewhat Clean. Why 1 star? Scammy personnel. My guys refilled the tank at the same level as it was picked up, but still charged for $12 extra worth of EZ Fuel Sales? I even called them but brushed it off as if they couldn't check. Come on man, where's the integrity.

Diego V. 
Évaluation :
2

Cleaning the back of the van, so doesn't smell like a kennel and fixed your door so they shut properly so you're not strained with a dead battery

Bryant A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lou Ann E. 
Évaluation :
5

The staff was helpful and quick. Got me on my way. Drop off was quick and helpful staff.

jaworski J. 
Évaluation :
5

Whoever the cashier was, she was awesome in & out

Maurice P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique A. 
Évaluation :
5

Truck worked great. Whole process was good. Staff was professional.

Ryan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary T. 
Évaluation :
5

I appreciate the flexibility when I was ER with my grandson. You moved the time of pick back. Thank you. The young man who hooked up the trailer was so kind and helpful you're doing a great job 

burnita B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick I. 
Évaluation :
5

It is always quick & easy at the UHaul I rent vans from. Nice, friendly & accommodating staff, always.

SARA A. 
Évaluation :
4

The Uhaul staff at that location are the hardest working people I know - I'm in the contracting business and work with a lot of different equipment suppliers, and the Naples Uhaul location on East Tamiami. I have used many times for years and will continue to. They're tight on space but they do a great job of managing a lot of equipment at a space constrained location. Merci.

Wilton B. 
Évaluation :
4

Friendly and efficient

Bernard P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris C. 
Évaluation :
4

quick and easy for rent and return

james T. 
Évaluation :
5

Does need more parking…. But staff more than makes up for the lack of parking. Staff is awesome…. Very knowledgeable, accommodating and kind.

Nancy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenndy jesus G. 
Évaluation :
2

Crazy location for drop off. Was super rushed due to busy street being right next to drop off

GREGORY D. 
Évaluation :
4

Little tight getting in, but very friendly service and quick service.

Wesley O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bob b.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony P.  |  Expérience générale 
Évaluation :
5

Alex and Daniel are professional and courteous. Alex was super helpful, thank you Tim also. Everyone was great!

Anthony P.  |  Premières impressions 
Évaluation :
4

Everything was just great - staff are very friendly and helpful. Although not the fault of the facility, but the truck I was assigned was horribly, grossly and nauseatingly marijuana stench infused from the previous renter. That should've been addressed before I was assigned the vehicle during post-previous renter inspection. The staff did take immediate action upon my complaint and rectified the issue…so for that I am thankful!

Harrison A.  |  Expérience générale 
Évaluation :
2

When I got to the front desk, the person couldn't find out my reservation. When she tried to make another reservation didn't have available the storage with the measurements I needed (10×10) However, I agreed to have the storage unit they offered me instead (8x8) But they gave me a unit that was already occupied. So, they have no control over the availability of units

Diego F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiana C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa C.  |  Expérience générale 
Évaluation :
5

Dan or Danny really deserves a raise in pay.. Very costumer friendly, He really made our UHAUL EXPERIENCE A GOOD ONE !! Again the supervisor should realize, a gentleman like Daniel is one of a kind !!! UHAUL AGAIN, Give him more money . I sold my business in Cleveland and bought a house in Crown Point , 44132 .. I probably wouldn't ever had sold it but to find 42 employees like Dan , UHAUL , good luck, and you know …. ITS ALL ABOUT ; cleanliness , organizing , and never loose a guy like him !!!!

John M.  |  Expérience générale 
Évaluation :
2

The storage unit was fine. The flood from Hurricane Ian was not your fault but how I was treated afterwards was not cool. I had to go down and go through my stuff no dry way to repair (not your fault) was told I could leave my key and I would be contacted when the drywall was replaced in my storage until. 3 months later not contacted and needed stuff out of the unit went and got my key and the dry wall was never replaced. They did cut a hole in the dry wall as I had to clean up the mess when I moved out. That was another thing if you went in and did work on dry wall you should clean it up not me.

Krystal W.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

pamela d.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

randy w.  |  Expérience générale 
Évaluation :
5

El personal es excelente y muy profesional con muy alto dominio de su contenido de trabajo y las instalaciones de storage están excelentes muy buena limpieza y organización muy buena seguridad y protección, en conjunto personal e instalación son excelentes

Virgilio mario R.  |  Premières impressions 
Évaluation :
4

We had multiple difficulties with getting a rental and storing our stuff in that facility.

CARAMILE E.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jack B.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin K.  |  Expérience générale 
Évaluation :
5

Lovely staff and great experience services . Love you guys 殺

Tamarra M.  |  Premières impressions 
Évaluation :
4

Overall I was very pleased with the facility. The one issue after storm Ian damage was the increase in cost without any communication. I have disputed this change but without any response from UHaul Naples location or head office, after multiple calls to try to resolve. Regrettably this latter experience negated all of the great work done after Hurricane Ian. Thank you

Niall B.  |  Expérience générale 
Évaluation :
4

Please provide door stoppers for the entrance doors to prop open when moving in or move out of storage units.

carole a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeri F.  |  Expérience générale 
Évaluation :
1

People in the office are very rude, had to wait in line to get access to our unit as they kept door locked, spent an hour waiting for them to unlock a door to allow access, they were very rude to people waiting we had a code to get in but the system was down so they made everyone wait in line to get them to open the door very inconvenient for people storing tools and work tools in a storage unit, I’ve used uhaul all across the country by far the worst uhaul ever

Charles S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorraine W.  |  Expérience générale 
Évaluation :
5

Great customer service with a Clean and bright atmosphere.

jason p.  |  Premières impressions 
Évaluation :
1

I took this storage and I asked for insurance, then hurricane hit I lost everything and was informed I had no insurance

Carmen P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

george c.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan H.  |  Expérience générale 
Évaluation :
5

The lady that check me in was very patient with me, she gave me all the options and was very personable with me. She's an outstanding employee.

kevon b.  |  Premières impressions 
Évaluation :
5

Everything was as needed and as expected. RoseMary, the agent at the warehouse was extremely welcomed.

Jose B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Niall B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jose B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanya G.  |  Online Move In 
Évaluation :
5

We had our storage unit about 10 months during our home remodel. We were in and out of our unit many times during that period. We also rented 2 trailers to haul to and from Illinois. All first class facilities, trailers and service.

tom m.  |  Expérience générale 
Évaluation :
5

Rosemary very courteous and pleasant.Tom very helpful with showing me the unit and explaining the entrance and exit procedures.

carole a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniela A.  |  Premières impressions 
Évaluation :
5

They went above and beyond to help me. When I lost the keys to a lock, they saved me a locksmith visit. They are awesome!

Mike W.  |  Expérience générale 
Évaluation :
4

Good location,very nice people.

Archie M.  |  Expérience générale 
Évaluation :
5

The people who work here are awesome 😎

MARIE P.  |  Expérience générale 
Évaluation :
3

The staff at this location are all friendly and very helpful. The biggest detractor from this site is that it is extremely difficult to bring anything in a truck or trailer as the entirety of the two months I used this storage I was barely able to park anywhere near the only doors into the building despite having three sets of doors that were always locked effectively doubling the time it took to load and unload storag items. Also it should be noted that the font parking of the storage is so packed with uhaul trucks that my family and I had to park halfway onto a busy road while unloading and this is incredibly unsafe as I saw ample storage space for the fleet trucks in the back.

Larry R.  |  Expérience générale 
Évaluation :
5

The BEST Uhual location I've used yet!!!! So grateful to them! Returned the truck trouble free and got a storage unit too. Staff was fantastic!!! Can't brag on them enough

MARIE P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan H.  |  Premières impressions 
Évaluation :
5

Great service great people

Larry R.  |  Premières impressions 
Évaluation :
3

Found the unit I moved into missing a light bulb, so no light. Saw a large rodent trap in far corner of unit and a few dead insects in the hallway outside the unit. Definitely different from the unit I moved from in Maryland.

Barry C.  |  Premières impressions 
Évaluation :
1

I reserved two conditioned spaces and they had neither when I got there. Very unprofessional and the lady at the counter should have been fired for her inability to understand and take control of a situation where a customer comes in with a reservation and is upset about not having a place to unload the truck. She was indignant when I asked what was the point of making a reservation if they don't reserve the units. This was not a good experience and I will never recommend nor use Uhaul again!!!

Melba R.  |  Premières impressions 
Évaluation :
1

They block the entrance with moving vans. So you have to reverse in off the highway. So instead of an in and out it's just like a space. This was so annoying. .

nicholas e.  |  Expérience générale 
Évaluation :
5

Place is clean and the staff are happy and friendly. I have nothing to complain about.

Jonas M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen T.  |  Premières impressions 
Évaluation :
3

Competition much less expensive and new. You would be my second choice.

John B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

michael A.  |  Premières impressions 
Évaluation :
3

Long lines , need more front desk personal

Richard K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan H.  |  Expérience générale 
Évaluation :
5

The owner of the facility made our rental a pleasure.

Dan H.  |  Premières impressions 
Évaluation :
3

The woman inside was very nice and helpful. The man outside when we arrived Sunday 6/14 Before closing to drop off our car transport was just nasty and unhelpful. So unnecessary.

MARK R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUSTO R.  |  Online Move In 
Évaluation :
5

I called ahead because we had a one way rental from Colorado and needed storage. I spoke with Doug and he said storage was available. Once we arrived I found that the storage wasn't large enough (I wasn't told which sizes were available) and had to get two units. Had I known this, I would have chose a different drop off. Fortunately Joshua was super helpful and made it less stressful and provided the best customer service. We had just driven 2 200 miles so I appreciated his helpfulness and kindness.

Elizabeth P.  |  Premières impressions 
Évaluation :
2

Many times access to storage was blocked by U-Haul trucks with no place to park. Door to storage doesn't stay open and therefore smushes as you walk through with items. Also, can't open double door for oversized items. Concrete guards surrounding storage door entrance were very annoying and obtrusive. . Also, on many occasions, door to storage was locked and had to wait and find an unfriendly employee to open.

DAYNA W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

denise j.  |  Expérience générale 
Évaluation :
2

> Training is desperately needed. What should take 5 minutes took nearly 18 minutes > an occasional smile would be welcomed The ONLY reason I would ever use this location again is if I have no other choice.

joe s.  |  Premières impressions 
Évaluation :
2

Petty, lazy help.

Michael M.  |  Expérience générale 
Évaluation :
5

Cindy is the best Customer Service person I have encountered in a long time!!! Superior Service!!!

Tuesday O.  |  Expérience générale 
Évaluation :
2

While the employees where friendly and knew there jobs. The facilities was very crowded, needs to be a larger area there is no room to make a u turn. The drop area and pick up area is a pain..

Patrick C.  |  Expérience générale 
Évaluation :
4

Helpful and friendly service.

george m.  |  Expérience générale 
Évaluation :
5

Great place and service..

Pete D.  |  Premières impressions 
Évaluation :
5

Great experience!

Lisa B.  |  Expérience générale 
Évaluation :
5

The employees were amazing with all of their help I received. They provided help with every question I had, and welcomed me to the area. Such friendly, kind staff.

Sheila F.  |  Premières impressions 
Évaluation :
5

I would recommend to a friend.

BROCK W.  |  Expérience générale 
Évaluation :
2

The three workers I dealt with were very nasty. I was pretty shocked at their attitudes. The manager was great. The guy who I dealt with initially when returning was so rude and inappropriate. Bad

mario c.  |  Premières impressions 
Évaluation :
4

Cindy and the staff provided excellent, helpful service during my move-out on 01-29-19.

SHERRY T.  |  Expérience générale 
Évaluation :
5

The staff was very busy, and when I was next in line they apologized for the wait and treated me as the only customer on a very busy day. They were extremely knowledgeable, helpful and professional.

Gordon M.  |  Expérience générale 
Évaluation :
5

Very good equipment and service in both locations.

jeff w.  |  Réservation 
Évaluation :
1

Worst customer service experience! We were told that there is over 15 000 UHaul locations and they are one of the top 100 busiest! Is that an excuse for not caring about your customers?!

pj h.  |  Réservation 
Évaluation :
1

Poor coordination within the facility. Poor planning. Unreachable managers for customer problems. Very disappointed

John H.  |  Expérience générale 
Évaluation :
5

Merci

Joseph M.  |  Expérience générale 
Évaluation :
5

Staff super helpful and pleasant both when moving in and when moving out. Upon moving out, even while in the middle of repainting parking spaces moved their trucks so we could get closer to our unit,

DICK S.  |  Expérience générale 
Évaluation :
5

Friendly, helpful staff.

Shirley C.  |  Expérience générale 
Évaluation :
3

Mixed response to this place. Love the keycard. Facility is old, but clean. Physical space in parking lot minimal. Sometimes the wait in the office for service is too long!!! Good for short-term.

Cathryn S.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Propane

    Service de propane livré directement à votre porte!

  • Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

Retour
Haut de la page