U-Haul Moving & Storage of North Amarillo

2690 évaluations

2100 SW 6th Ave   Amarillo, TX 79106
(SW 6th Ave @ S Austin Street)

(806) 373-4488

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Pour nous contacter

(806) 373-4488

2100 SW 6th Ave
Amarillo, TX 79106

Heures

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Brittanie R. 
Évaluation :
5

Mr. Joe and Ms. Amanda greatly assisted me in the truck and car carrier return process. Thanks to both of them for their customer care and empathy that is so important for customer satisfaction. Kudos to both of them. Keep up the wonderful work.

Amit G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah M. 
Évaluation :
4

Perhaps add additional staff. I saw only 2 employees.

DOUGLAS C. 
Évaluation :
5

Trailer was stolen so I didn't get to the return the uhaul trailer

FRANCES N. 
Évaluation :
1

Got lied to about the storage from the beginning. Was told one thing and never got it.

cynthia t.  |  Expérience générale 
Évaluation :
3

I had some things that went wrong from the start and just stayed bad. promised and reserved one thing got something different and them emptied one unit and was to be charged less for the one unit because of their mess up but still got charged full price was to get a credit and have not seen that back yet. Then the unit I still had was to be one price and again they where going to charge me full price for that unit so I just moved it all out, They did not stand on their word. This was again their mess up from the start,

LARRY B. 
Évaluation :
5

Was overall a good experience

JANET H. 
Évaluation :
5

The manager on duty was awesome, very thorough, quick and personable. She was very busy but did an awesome job!

Kori R. 
Évaluation :
5

Staff went out of there way to help and accommodate me in mt needs.

Stephen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND EARL H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua D. 
Évaluation :
5

staff are NICE and Helpful

MANCLOVIA R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

COLE H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANTHONY K. 
Évaluation :
5

I just want to say thank you! The truck was nice, clean, comfortable and SAFE! I had no issues. When I live again I'll be renting a uhaul.

Martavia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM C. 
Évaluation :
5

Friendly staff and easy check in and out. Merci

Donald B. 
Évaluation :
1

The employee that checked in our return was not easy to understand and made some off hand remarks about it being the wrong equipment... still don't understand but it was an extremely uncomfortable situation

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roy B. 
Évaluation :
1

I rented the truck and the lights did not work so I lost a valuable day that I was not able to travel . The next day they fixed it and more drama happened . They towed the vehicle while it was under contract and justified to charged me for the time that they had my vehicle . This is clearly not over . Not very happy

FEDOR JOSEPH K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER H. 
Évaluation :
1

Wrong reservation date, wrong size truck.

YVONNE D. 
Évaluation :
5

Make sure everything is working properly

Teresita V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAYLOR Y.  |  Online Move In 
Évaluation :
5

From renting a uhaul to renting a storage the whole experience was fast easy & efficient. Thank you for all your help.

MARIAH C. 
Évaluation :
1

Terrible place I will NEVER use U Haul storage again!!!!!

Beverly B.  |  Expérience générale 
Évaluation :
3

The staff members that I saw consistently were very friendly and helpful, although there did seem to be a lot of turnover and new hires being trained often. The price of my storage unit seemed to be increasing incrementally, culminating in a 15 $late fee for my unit in the last month (despite my account being set up with auto-pay and never having that problem previously). The unit itself was not entirely secure. There was a 6-8 inch gap between the wall of my unit and the one next to it, such that my neighboring unit's owner could reach an arm in take my items if I hadn't accounted for that. Elevator goes down sometimes and delays my ability to access the unit or remove items.

Trent R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GERALD W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joshua R. 
Évaluation :
2

The dolly needed grease and oil. One blot was missing And the customer service was aggressive. He Garland location was terrible. I will never use these locations again

ERIC G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa H.  |  Expérience générale 
Évaluation :
5

Not much. The truck was out in front waiting for me with a half tank of gas.

Bruce H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
4

Awesome Customer Service! Thanks U haul

CHRISTOPHER SHAW P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esperanza E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dee F. 
Évaluation :
5

Tremendous Service. These people are great.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIM CHARISSE M. 
Évaluation :
4

Overpaid for fuel supply. Gauge was sticking until it jumped to full. Was supposed to return it with half a tank but gauge didn't indicate fuel until it was in the full position. Asked for a rebate refund but no action was taken

agustin L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Willie S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Rick M. 
Évaluation :
2

I had to rent this vehicle because they kept changing my apt for hitch install on my van. They had originally quoted me 2 $something then raised it to 7 $something. I finally had it installed today for almost 400 $. Then it took all day and have to go back to install the light connector. I felt like this amount should of been applied to my hitch installation because I wouldn't of had to rent this truck had it not been for the store error. Also the hitch was supposed to be there today and it wasn't and had to be brought in from a store 2 hours away. Horrible customer service. The manager did what she could but then was on her way to Abilene today.

Rick M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberley P. 
Évaluation :
1

Had incorrect mileage on contract by 200 miles (glad I caught), I did not want insurance, added insurance and said could not reverse charge. NOT HAPPY

MARK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN O. 
Évaluation :
4

Truck smelt like piss!

DUAIN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karalee T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
5

The facility and staff were top notch!

Greggory L.  |  Expérience générale 
Évaluation :
3

The staff were grumpy, cussed a lot and provided help grudgingly. Service was fine. Just needed a bit of an attitude adjectment.

Jerry M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marlin C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

melissa D. 
Évaluation :
4

Get workers like Gabrial, he was awesome !!

sheila T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miranda G. 
Évaluation :
5

Great customer service, which is rare these days. Awesome job 6th Street crew...Amarillo rocks!

LEVIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW DON R. 
Évaluation :
5

Fast friendly service

CHARLES W W. 
Évaluation :
4

The staff person was very friendly and helpful; however, service was slow and took a long time to check out as it seemed they were short staffed. The truck should have been ready and the requested items already in the truck. They had to move several other trucks to get to ours. They should improve the efficiency of the process. This was the same experience we had last time we rented there. It would have been great if the truck had cruise control for our 7 hr drive.

TIMOTHY L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MONA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERTHA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tommy R. 
Évaluation :
5

Great customer service!

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliseo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliseo G. 
Évaluation :
5

Phone line

MICHAEL C. 
Évaluation :
5

Very clean

james G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shalisse B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timmothy S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aminata D. 
Évaluation :
5

I don't see anything with the way you all run Uhaul and I wouldn't change a thing. I am very pleased with all the good service smiles and very nice people.

Letha T. 
Évaluation :
5

Everyone was friendly and professional. I would definitely use them again.

JASON M. 
Évaluation :
3

The truck I used was not in good condition, was uncomfortable, and was not really very clean. The truck just wasn't as well maintained as I thought it would be by reading your website and advertising.

Steve M. 
Évaluation :
5

The staff was overwhelmed by the flood of business Friday evening, but were exceedingly friendly, helpful and respectful. The arrangement and product displayed in the store was the best that I have seen. The storage locker area was very clean and well maintained. They need a better accommodating arrangement to receive equipment being returned. I was barely able to get the bumper of the 10ft truck off of the road.

Bruce H. 
Évaluation :
3

Very slow. Little rude.

SYED A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jake M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL R. 
Évaluation :
5

There was even a restroom in the storage building!

Erin W.  |  Expérience générale 
Évaluation :
2

Trucks not all beat up with not fixed damage Also an agent with brains I e unloading point and destination big springs tx agent puts truck drop off point Henderson to 150 miles away

CHRISTOPHER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRADLEY H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY ALAN H. 
Évaluation :
4

Nice place but they need more help!!!! Was able to tell anyone about the condition of the truck.

Ginger D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RODNEY DEWAYNE B. 
Évaluation :
5

the best place ever to rent

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl K. 
Évaluation :
3

Equipment was not at location booked and I was not informed of change, so was unable to get equioment on day requested, due to store closed 2 minutes before I showed up. Poor communications.

Timothy K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lance R. 
Évaluation :
5

She is very helpful. Thanks

MD Iqbal H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly E. 
Évaluation :
3

I used to rent a uhaul for the whole day for the same price as it was this time for 5 hours. I felt super rushed. With moving already being a hassle, having to throw everything in my new home instead of unloading at my pace absolutely sucked!

RUBY B. 
Évaluation :
1

I recently moved from Greenville, SC to Amarillo, TX. I used the Uhaul Uboxes to ship approximately half of my household goods, which was approximately 3 bedroom house worth. I desired to have shipping containers dropped off and picked up at both my point of origination and destination. I chose Uboxes as it seemed to have the best price. For the Greenville location, Uhaul was not able to drop off all four of the Uboxes as their driver for their tractor-trailer was out sick. They did bring two boxes by a smaller trailer and then picked them up and dropped off two other boxes using the smaller trailer. This was not a problem for me as I had a week to pack them, but it would have been a problem if I only had one day to pack. My real problem was at the destination in Amarillo, TX. The Uhaul location would not drop off the boxes at my house, even with the smaller trailer. So, this defeated the whole purpose using the Uboxes. I ended up traveling back and forth from the Uhaul location and my house for 12 hours to bring my household goods to my house. As for cost, the quoted price is for transportation of the Uboxes between Uhaul locations. Not part of the quote is the cost of delivering/picking up the boxes from your house to the Uhaul location, which can add up. I also used Upack to move the other half of my household goods. That process was very smooth as they delivered the trailer and picked up at both locations for the time previously arranged. The price was also comparable to Ubox and the space in the trailer is much larger than the Uboxes so it makes packing easier. In my opinion, Uhaul would like to compete with the various moving container companies (PODS, Packrat, Upack, etc.). However, from my experience, the Uhaul locations are not set up to effectively implement the moving container idea to deliver/pick-up the containers when scheduled.

terry J. 
Évaluation :
5

Very professional and friendly workers at sales counter

Toby S. 
Évaluation :
5

I have used this location for many rentals and storage needs; I will continue to use this location for that unless something changes.

ZACHARY A. 
Évaluation :
5

No complaints at all. Quick, friendly, knowledgeable

Renea B. 
Évaluation :
5

I had a really good experience, the sales rep was awesomely

YVONNE L.  |  Premières impressions 
Évaluation :
5

I'll b back!!!

MARK L. 
Évaluation :
2

When trying to return vehicle after business hours while trying to check out it couldn't verify my location. My location was clearly on as it was working on other applications. I walked the property for 20 minutes trying to refresh and restart my phone to avoid a 20 $fee and i still get stuck paying the 20 $fee.

Erika H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gayla B.  |  Expérience générale 
Évaluation :
1

We told the people that were working there multiple times I have moved everything out. Then here comes a bill in the mail. Ridiculous

Paul S.  |  Expérience générale 
Évaluation :
5

The staff at U-haul North Amarillo were very helpful, friendly and professional!

Gayla B.  |  Premières impressions 
Évaluation :
5

Estube muy satisfecha con el cervicio q me dieron,la instalacioene en muy buen service.

Carmen G.  |  Expérience générale 
Évaluation :
5

The storage was nice they gave me just the right size I needed

Katasha C.  |  Premières impressions 
Évaluation :
5

The customer service is greate they are really friendly and helpful when you rent a storage unit we had a great experience at Uhaul Moving and Storage North Amarillo

susan g.  |  Premières impressions 
Évaluation :
4

Le service à la clientèle était génial. The guys at 6th street location are awesome.

Connie A.  |  Expérience générale 
Évaluation :
4

The cleanest safest storage facility I've used! Being able to reach by chat email or phone is non existent!!!

Melony C.  |  Expérience générale 
Évaluation :
3

Would be nice if you had handicap units on first floor. Im on a very fixed income, so can't afford first floor so I am upstairs, staurs are going to be a killer. Will I be covered if I fall on stairs?

justie m.  |  Premières impressions 
Évaluation :
5

No problems all staff were knowledgeable and very helpful

Paul M.  |  Premières impressions 
Évaluation :
5

The thing I don't understand is when I got the U-Haul truck and move my things I have put 100 $deposit down. They told me they would not need all the money and they took all of my money of my mycard

leah t.  |  Expérience générale 
Évaluation :
2

I rented a 10 X 10 X 10 storage and it was in two separate units. Even though they were next to each other I had trouble getting the small amount of furniture into them both. Also now two locks.

Steven V.  |  Premières impressions 
Évaluation :
4

Great customer service!!!

Richard H.  |  Expérience générale 
Évaluation :
5

I got a month free because I used the Uhaul facility in Murrieta Ca, it was just what I needed moving to a new place. Chynthia Richardson Christ JESUS IS LORD

chynthia r.  |  Expérience générale 
Évaluation :
5

Very friendly, knowledgeable about the area, went above and beyond the call of duty. Matthew is a keeper for your company.

chynthia r.  |  Premières impressions 
Évaluation :
5

Great!

Paula G.  |  Expérience générale 
Évaluation :
5

I was VERY pleased with all the staff at that Uhaul place.

Charlotte O.  |  Expérience générale 
Évaluation :
5

It was a great experience and kind people and I will definitely come back if I need a storage unit again

Emily W.  |  Expérience générale 
Évaluation :
4

Yep

Joe K.  |  Expérience générale 
Évaluation :
3

Amarillo - 6th Street location. Need CSR at the counter at all times. 2-3 customers waiting for person to show up - they're performing outside work instead.

freda b.  |  Expérience générale 
Évaluation :
5

Aucun

SHENEE T.  |  Expérience générale 
Évaluation :
3

Never could reach a person at the location, always got a person at a call center. Emailed the manager, never got a response. Raised my rent after being a customer for 2 years due to renovations made.

avalee d.  |  Expérience générale 
Évaluation :
5

These guys are great!

Wendy Q.  |  Expérience générale 
Évaluation :
5

Will use them again in the near future if ever needed

Yanette B.  |  Expérience générale 
Non reviews have been submitted for this location.

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