Le client n'a pas laissé de commentaire.Daniel C.
Customer Reviews for U-Haul Moving & Storage of North Helena
Pour nous contacter
Helena, MT 59601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Hindsight being 20-20, we should have refused the truck and insisted on another. Tires on the truck were worn out, with the wear strips showing all around. When we hit a hard rain storm, we had to stop because the truck was unsafe. The wipers were also in need of replacement. The windshield was dirty inside and the center armrest and cupholders had dried on residue from spilled drinks. There was a used face mask behind the drivers seat.JONATHAN K.
Le client n'a pas laissé de commentaire.ANGELA L.
The whole experience could not have been better. I will use their service againâ€¦.saved me so much time and money. Fortement recommandé!CAROL H.
My U-Haul experience exceeded my expectations from pickup process, price, comfort and ease of driving, boxes and supplies, and room to fit all my items.Sarah B.
Le client n'a pas laissé de commentaire.PAUL M.
All was great. The truck was easy to drive!CRAIG S.
Le client n'a pas laissé de commentaire.Colleen W. | Expérience générale
Appreciate the controlled climate units and after hours availabilityMary L K. | Premières impressions
Le client n'a pas laissé de commentaire.SAMANTHA N.
Always pleasure to work with Clay and his staff!DEAN M.
My only complaint is that rent for units is not prorated. I paid for a full month, but I only used about a week of that time. I didn't realize this when we signed up for the unit and so it was a bit of a shock when I anticipated getting a couple hundred dollars back only to learn I wouldn't get any refund.Pearl m. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL S.
The building and facilities were great and management and crew incredibly accommodating and easy to deal withtracy l. | Expérience générale
Great staff and a great place to keep your things safe, clean, and secure. I really appreciated the ability to back my 26' truck inside to unload and load my belongings. Both times it was raining and I didn't have to worry about things getting wet. They also have plenty of carts to help you move move your things. The staff went above and beyond to help me when I needed it. Highly recommend this facility to store your things in an inside controlled environment.Curtis O. | Expérience générale
Le client n'a pas laissé de commentaire.SCOTT B.
The windshield gasket (outside) had been damaged before we ever rented the truck -- it looked like someone tried to fix it with glue and tape. When we were driving from Helena to Butte, the rubber gasket loosened and slapped the passenger window. It was a bit of a shock, but we made the trip successfully. Other than this, the truck worked fine.ROBERT C B.
Nothing the service was great.BRIAN N.
Very pleased with the service. Clay is wonderful to work with!DEAN M.
Le client n'a pas laissé de commentaire.Jorene O.
Le client n'a pas laissé de commentaire.JOHN W.
Clay is always amazingDAVID S.
Recently moved to Montana and UHaul was the only storage facility that had available storage units. To our surprise, we found that this facility was the best all around. Very accommodating, professional and courteous. We were extremely pleased with this business. Thank you UHaul for being there for us in our time of need.Jennifer C. | Expérience générale
Was there less than 10 minutes to complete my turn in.DAVID M.
Le client n'a pas laissé de commentaire.Sadie G.
After hours' drop, so we did not have interaction; however I will say that the location appeared to be clean and inviting. I would recommend.Kathleen B.
Le client n'a pas laissé de commentaire.BRANDON H.
He was sooo fast!!!Blair S.
Le client n'a pas laissé de commentaire.IRIS G.
Very nice staff, second time I have used this place and will continue to in the future.MARK O.
Le client n'a pas laissé de commentaire.BRANDON W.
It was so much cheaper than a moving company and so much less stressful than using a bunch of friend's trucks!MORGAN M.
Le client n'a pas laissé de commentaire.Donna F.
Le client n'a pas laissé de commentaire.KAREN JONELL T.
Large lot to get in and out of. They didn't have the truck size I had reserved and gave me a slightly bigger one at no additional cost. Even the check in was easy.David N.
Le client n'a pas laissé de commentaire.MARGARET S.
I returned the trailer an hour earlier than the contractual time. The next day I get a call from some stupid bitch accusing me of not returning the trailer at all. Her: â€œHello is this Raymond speaking?â€ Me: â€œYesâ€ Her: â€œour records show you were supposed to return the trailer yesterdayâ€ Me: â€œI returned it yesterday and an hour earlier!â€ Her: â€œokâ€ (proceeds to email me my receipt) I hate thieves and especially hate being accused of one. Please school the female idiot that called me @09:27 on 21 Sept. on customer service without accusing the renter of theft.RAYMOND V.
You guys are awesome so much better then the other uhaul across town!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!JOSEPH DARIO S.
Le client n'a pas laissé de commentaire.Dean M. | Online Move In
Le client n'a pas laissé de commentaire.Matt C. | Expérience générale
Le client n'a pas laissé de commentaire.COLE H.
Clay is great:)DAVID S.
It was a easy process to pickup and load our u-boxes. The staff were great to work with and were very helpful with switching out each container. Thanks for making our move go smoothly!Nathan P.
Le client n'a pas laissé de commentaire.MIKE S.
The rented vehicle worked, but was in rough shape.Michael F.
Maddison was amazing to work with!KIMBERLY W.
Super nice facility and great location.Monica R.
Had to wait over 10 minutes for service. The worker was the only one there. He was very friendly and helpful.Arthur W.
I I really I am pleased with the service of the representatives that took care of my needs for that day and previously in a professional, timely and efficiently..👍🏿 ThanksVincent G. | Premières impressions
Le client n'a pas laissé de commentaire.RICHARD D.
No improvement necessary!TIMOTHY T.
Le client n'a pas laissé de commentaire.Evan P.
Trailer rental was super quick and easy. Great customer service!RAYMOND V.
Le client n'a pas laissé de commentaire.LAURA D.
Alway have a pretty good experience with U-haul!Keith G. | Premières impressions
Way to expensive.ken c. | Expérience générale
The general manager was great, excellent customer service and knowledge of the system. Would use this location again.ELLIOTT O.
Le client n'a pas laissé de commentaire.WILLIAM WALLACE S.
Appreciated their friendliness and the quick turnaroundJohn D.
Le client n'a pas laissé de commentaire.Rodney S.
Le client n'a pas laissé de commentaire.GARY H.
Highly professional, courteous, helpful, provided assistance in arranging movers (strongbacks 4U) awesome all overall. Will use both in near future as we find a home to move into. All A+Jose L.
Le client n'a pas laissé de commentaire.RICKY DONN E.
Very quick check in, truck was in great shapeJEFFREY S.
I had to drive 2 hours to pick up the truck I reserved (Missoula to Helena and then 2 hours back)Lisa P.
Le client n'a pas laissé de commentaire.WILLIAM B.
Le client n'a pas laissé de commentaire.REBECCA A.
Friendly folksMATTHEW D. | Premières impressions
People were great, the equipment was questionable.greg H.
Le client n'a pas laissé de commentaire.Matt P.
Mike was a joy to work with! He was friendly, engaging and funny while maintaining professionalism!RHONDA M.
Le client n'a pas laissé de commentaire.Timothy P.
The trucks drivetrain held up to the task. You're employees are great; they let me park my truck at the location all day. They handled my reservation when I showed up to the wrong location. Thank you. They only thing I could think that was a little rough was the steering on the truck was a little loose, and the cv joints maybe needed changing. But, I really can't complain.Patrick P.
The cab was not cleaned. Had sticky stuff all over the console. Trash on the floorDAVID S.
Le client n'a pas laissé de commentaire.MICHAEL C.
Clean, safe, storage facility. Having carts and drive-in is very helpful. Definitely recommend this facility.Todd T. | Expérience générale
Le client n'a pas laissé de commentaire.JODI W.
Mike is awesome. He's a keeper! Great customer service!HOLLY R. | Premières impressions
Le client n'a pas laissé de commentaire.LANDON K.
Excellent service à la clientèle. ⭐️⭐️⭐️⭐️⭐️Donald G. | Premières impressions
Can't say enough good stuff about Mike. He was a huge help and very accommodating. Professional and friendly. Even though we came in at the end of the day along with about 6 other people wanting help in one way or another. He stayed composed and friendly the entire time.HOLLY R.
the gentleman who took care of the reservation, trailer hookup and inspection is great.JAMES M.
Le client n'a pas laissé de commentaire.SETH K. | Expérience générale
The employee setting up our rental was extremely helpful, knowledgeable and worked with our changing schedule. Very happy.CORY S.
Very easy to work with.Jerry L. | Premières impressions
Best location I've used. I like that the lot is all open which makes getting the truck in and out super easy.Joseph T.
Le client n'a pas laissé de commentaire.Jeff B.
Make sure the same size truck is available that the customer reserves online.Robin R.
Le client n'a pas laissé de commentaire.Rowan V.
Le client n'a pas laissé de commentaire.MATT V. | Expérience générale
Your people were competent, friendly and were focused. Very satisfied! Thank youRICKY DONN E.
It worked out very well. There is nothing I would change.John B.
Le client n'a pas laissé de commentaire.scott s. | Premières impressions
Le client n'a pas laissé de commentaire.DENNIS T.
I asked to change truck sizes and was told there were none available, I went down in person and switched truck sizes easily. Maybe the first person did not check other locations or pick up times? We got just the right size and everything went very smoothly from pick up to drop off!DAWN M.
Le client n'a pas laissé de commentaire.richard p. | Expérience générale
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.KARLA F.
Check in was quick and easy. The email with my check-in confirmation, though, didn't give a total amount charged, only that I had a 0 $balance.Donald D.
Le client n'a pas laissé de commentaire.cathy b. | Premières impressions
Le client n'a pas laissé de commentaire.DEWAYNE S.
The manager at this site has always been very helpful and freindly.Darrel J. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFREY G.
Clay was extremely helpful….best service I ever had!!!!Michael D. | Premières impressions
These guys were a thousand times better than the last.ROBERT C.
Better phone answeringIra L.
First off I was charged the initial 30,01 and then charged another 24 $+ then refunded 4,00 $ so over all it cost me about 50 $to use this uhaul for 4 hrs and literally drive it so little i was refunded 4 $. The uhaul smelled almost sour and was very low on gas. The manager with the braces was overall unfriendly & unwelcoming like it pained him to be there. Then, I get a call promptly from an associate there asking when I would have the uhaul back when I specifically said I would need it until 5pm that day or I did not want to rent it. I got it at 1130 am and had it back by 4pm. The crew at this location needs some direction on customer service. The other uhaul up the street I've never had an issue with. This was an unpleasant experience that I won't be soon to repeat. Without your customers you have no business, it's time to treat them like they matter.HELEN MARIE L.
The location was amazing and the manager is a hunk. He was well attentive and I would do business in Helena again with this facility.JONATHAN W. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM A.
They were awesome!!!!🌼leslie m. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly W.
Le client n'a pas laissé de commentaire.REBEKAH G.
I really appreciated this service.Elliott K. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES H. | Expérience générale
Le client n'a pas laissé de commentaire.THOMAS J.
Le client n'a pas laissé de commentaire.Brian P.
Le client n'a pas laissé de commentaire.JOHN H.
Clean, accessible, and staff was very helpful and friendly. Merci.Deborah R. | Expérience générale
The guys and a gal are awesome... the bestBRENT D.
I couldn't ask for better. Everyone involved was professional, courteous and friendly.WESLEY W.
Great helpful staffMatt C. | Premières impressions
Staff friendly and helpfuldaniel w. | Expérience générale
Le client n'a pas laissé de commentaire.DEREK ALEXANDER S.
Le client n'a pas laissé de commentaire.AARON S.
AC did not work in truck for 2 days in plus 100 % weather.CARLYLE E.
The in house staff were courteous, there needed to be twice the staff though as 45 minutes to an hour of our rental time was eaten up waiting. The phone app thing did not work. And the location of our equipment pick up changed without notification.Robert F.
Le client n'a pas laissé de commentaire.Tyler P.
This was the best facility I have rented at so far. The staff were great, helpful, and friendly, and I was never concerned about safety or security when getting into my unit. The location is ideal and they offer a broad range of tools for rent to help with moving, packing, and storage. Thank you so much!Rowan v. | Expérience générale
Very helpful employeesTIMOTHY P.
Le client n'a pas laissé de commentaire.robert p. | Premières impressions
We recently moved back to Helena MT from out of state. The transition was seamless from checking in our U~Haul Moving Truck to establishing a storage space for some of our belongings. Best storage facility in Helena MT! The staff were always friendly, knowledgeable, and efficient. The facility is well taken care of & sparkling clean! We would definitely recommend U~Haul Moving & Storage of North Helena. Colleen D. | Expérience générale
Excellent service, would highly recommenddave l. | Expérience générale
The manager was simply amazing. The first person I felt with however was EXTREMELY rude. Next time if he is there I will definitely be taking my business elsewhere.KAYLA P. | Premières impressions
Le client n'a pas laissé de commentaire.Debbie e. | Premières impressions
Le client n'a pas laissé de commentaire.shannon r. | Expérience générale
Very nice, friendly. Clean and easy.dave l. | Premières impressions
Clean, friendly staff and the added bonus was we got 1 free month of storage because we rented a trailer from Uhaul.Kathy L. | Expérience générale
Website is a bit tough navigating. Site did not tell me my storage unit was inside and I would have to cart my stuff to the unit. Not convenient for me. Had to cancel and use a different company. If the site had told me that it would be an inside unit and I would have to use a cart through a maze for storage. I would have never booked it online. Visiting with live people is always best.Matt S. | Online Move In
Le client n'a pas laissé de commentaire.kim s. | Premières impressions
Le client n'a pas laissé de commentaire.Jon W. | Premières impressions
Worker was very helpful and courteous. Facility clean and easy to access.Todd T. | Premières impressions
The the guys were great very nice placesMichael Q. | Premières impressions
Service is trustworthy and always efficient. Wait times for pick-up/hook-up AND returns is particularly fast. Recent rental of 26 ft. truck for moving daughter, plus temporary storage is greatly appreciated.D B. | Premières impressions
Great service, very friendly and made entire process very easy and fast.MICHAEL B. | Premières impressions
Le client n'a pas laissé de commentaire.Kurt L. | Expérience générale
Le client n'a pas laissé de commentaire.tony r. | Premières impressions
Extremely friendly and helpful staff. This U-Haul facility has always been outstanding in customer service, I had a tow package installed on my Nissan Xterra, they were great. I have rented trucks, trailers and now a storage unit from this facility and they have been awesome. Thank-you.Deborah R. | Premières impressions
Clay Edinger (mngr?) 1700 Cedar St Helena MT was outstanding , glad the art of customer service isn't lost , as good of service I've seen in a while . You better be paying him well because there will come a day a business owner uses your service and convinces him on a greener pasture elsewhere , great employee you have .PAUL O. | Premières impressions
Le client n'a pas laissé de commentaire.Doris B. | Online Move In
Good serviceROSE M. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas B. | Premières impressions
Clay is great to do business with.michelle s. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer C. | Premières impressions
Le client n'a pas laissé de commentaire.Gunner B. | Online Move In
My reservation was lost twice and the auto-billing didn't start automatically requiring a couple of phone calls to resolve. That being said, staff is friendly and they fixed what seemed to be problems created by U-Haul's POS system promptly.Michael A. | Expérience générale
Excellent servicerolf s. | Premières impressions
Le client n'a pas laissé de commentaire.darrell h. | Premières impressions
Le client n'a pas laissé de commentaire.noela d. | Premières impressions
Clay and all the people on his staff were always courteous and helpful. During the ten months that we rented multiple units at the facility, even small issues (which rarely occurred) were remedied immediately. If we ever have need for climate-controlled storage in the future we would be very happy to use the facility again.michael g. | Expérience générale
Great customer service! Friendly staff, all of them I met like 4 people all great people.james w. | Premières impressions
Le client n'a pas laissé de commentaire.Lorcan M. | Premières impressions
Very helpful & friendly staffRobert M. | Expérience générale
I thought your staff were professional and curtious i enjoyed the experience. I felt your employee was an asset to your company and should be rewarded for his dedicationjames c. | Premières impressions
Le client n'a pas laissé de commentaire.Karen C. | Expérience générale
Le client n'a pas laissé de commentaire.SHANNON MARIE Z. | Expérience générale
Le client n'a pas laissé de commentaire.Karen C. | Premières impressions
Le client n'a pas laissé de commentaire.Jay W. | Premières impressions
Le client n'a pas laissé de commentaire.steve k. | Premières impressions
Le client n'a pas laissé de commentaire.Doreen K. | Premières impressions
Le client n'a pas laissé de commentaire.lenette c. | Premières impressions
Le client n'a pas laissé de commentaire.Curtis O. | Premières impressions
Clay is awesome to work with. He has provided multiple outdoor units for us on another project we are doing with no on site storage for material. Clay has been essential to helping us out and making sure U-Haul is meeting our storage needs.Mike T. | Premières impressions
Thank you Clay. Very helpful and good service. Russ Campbell Russ C. | Premières impressions
Le client n'a pas laissé de commentaire.brady m. | Premières impressions
The staff is very nice. They definitely made my move in easy and convenient. Merci.Marcia M. | Premières impressions
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