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pam b. | First ImpressionsSelf Storage Units in Helena, MT, 59601
U-Haul Moving & Storage of North Helena
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U-Haul Moving & Storage of Helena
990 E Lyndale Ave, Helena, MT 59601 View Available Units0,9 miles from this location -
U-Haul Moving & Storage of Butte
3300 Harrison Ave, Butte, MT 59701 View Available Units49,5 miles from this location -
Sentry Storage
3947 Paxson St, Butte, MT 59701 View Available Units50,5 miles from this location -
Bridger View Storage
455 High K Street, Belgrade, MT 59714 View Available Units68,6 miles from this location
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- 4,5 - Cote moyenne des clients
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Clay the manager was excellent. He went above and beyond to deal with any issues. His staff was the same way. The facilities were excellent.
Timothy M. | Overall ExperienceThe staff is great! Helpful and fun!
DALE F. | Overall ExperienceVery professional. I also very much like the I security of the building. You feel the security as you enter with your vehicle. Thanks.
richard r. | First Impressionscould stay open longer
Danielle H. | First ImpressionsMy last two weeks there the garage area was filthy! Black ash/charcoal stuff was everywhere, someone contact lenses, nails and screws and metal hardware all over the floor, it was just a mess. I was there at 7 a.m. and the first one there, so this had been left from the day before and the following day the mess was less but still there. The hall was pretty clean. The lighting is a bit freaky when you are alone in the back side hall. It flips off and you have to go out and move about to get the lights back on. Access is a definite issue for me, I was there at 6 a.m. and the garage did not open until someone was in the office at 7 a.m which made things harder. The sliding door appeared stuck open for three days. When I rented, I was told I could access anytime and instead I found out I could only access when the office was opened. However * see below*. Sunday I had to wait until the office opened to even get in my unit. I was there at 6 a.m. and then at 7 a.m. and still no access I came back at 9 and could finally get in. Using the garage is dicey. It is lick of the draw. I pulled up and some camping/moving van, which the next day I saw parked in the parking lot, sat in the garage for 4 and 1/2 hours or better. I got there at 1 it was there and came back at 5 and it was still there. Both garages had the same vehicles in them and the next morning that ash/charcoal stuff was everywhere. I will say prior to this one experience it was usually clean. My biggest issue was the rent increase and not able to access unit. * Seeing the sliding door wide open for three days was not the most comforting. It explains the access issue, if that is the case well done uhaul. Yes, inconvenient but shows they care and are aware there was a door issue and that they have an eye on people's property entrusted to them in the units. The staff is great. The check out guy was amazing. Very personable and eager to help. Clay waited on me several times and was awesome. The young gal when I first got the unit not so great. I saw the mouse bait box so I asked is there a mice infestation. The unit I had in Idaho while I was in college; had a mice infestation and I swore never again, so after seeing that box - I am going to ask and she got huffy and said "well this is montana". A simple no its a precaution would have been enough, did not need or appreciate the snark. Overall I think it is a great place to have a unit, it is a bit pricey, which is why I left, that and access. I needed to upgrade and the price I was paying for a 5x7, when I went somewhere else that I could access unit 6 a.m. - 10 p.m. and it is indoor climate controlled. Went into a 5x10 that is cheaper than the Uhaul 5x7. Suggestions I could give is add more garages on the end by the post office. That back hall is a ways away and it is creepy back there. Change access to the swipe card to get to use garage, instead of access garage and then swipe card, it would allow for access beyond the office hours.
Emylee P. | Overall ExperienceOver priced
Rhonda C. | Overall ExperienceStaff very helpful. Thank you.
Jay B J. | First ImpressionsThey went above and beyond to be sure I were satisfied.
MARIE P. | First ImpressionsClean climate controlled facility. Employees are very helpful and kind. The check in process was effortless. I highly recommend this facility
Lorri W. | First ImpressionsJust wish I would of got some money back beings I did use the unit the whole month just 4days
Tyler P. | Overall ExperienceExcellent secure storage space.
Michael V. | Overall Experience