Super customer service. Very helpful and on point.
tony c | First ImpressionsSelf Storage Units in Helena, MT, 59601
U-Haul Moving & Storage of North Helena
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U-Haul Moving & Storage of Helena
990 E Lyndale Ave, Helena, MT 59601 View Available Units0.9 miles from this location -
U-Haul Moving & Storage of Butte
3300 Harrison Ave, Butte, MT 59701 View Available Units49.5 miles from this location -
Sentry Storage
3947 Paxson St, Butte, MT 59701 View Available Units50.5 miles from this location -
Bridger View Storage
455 High K Street, Belgrade, MT 59714 View Available Units68.6 miles from this location
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The manger, Clay Ettinger, runs a very friendly and efficient operation. He maintains his facility in a manner that keeps it looking and operating like new. I have had two separate storage units at this facility over the past year and every time has been nothing short of an excellent experience. I will store here again if ever needed.
CHARLES B | Overall ExperienceI’ve had nothing but problems, lack of communication, and explaining the fine print properly. Not only has U-haul charged my card without authorization, but did not prorate my last bill for storage. Paid an entire month for 2 days? My whole moving experience with them was a nightmare and their response was, “it’s in the fine print”? Never will use U-Haul again!
brendan a | Overall ExperienceRented a U-Haul to move out of my storage unit and the employee read the gas gauge wrong. So when I drove a total of 11 miles and then put gas in it, I was still charged $25 because they stated I used a quarter of a tank to go 11 miles. The female employee that checked me out of my storage unit was extremely rude and disrespectful. I have rented a storage unit and for U-Hauls from that location within the last two and a half years and never had an issue. I will definitely be using a different company altogether.
LeeAnna T | Overall ExperienceClay is awesome always thankful
Rick W | Overall ExperienceThere was a time I paid my unit late. Made my payment when I said I would. Came to the facility a few weeks later & was still locked out. So insure they unlock your unit before you leave.
Robert M | Overall ExperienceClay is awesome!! Very helpful and kind
connie r | Overall ExperienceVery helpful for my relocation a year ago. Easy access and plentiful area. Actually used two units during the year and staff were very helpful and friendly in the transition and move out.
Don F | Overall ExperienceThe gentleman at the desk was friendly, efficient, and knowledgeable. I have worked with several of your staff and they are top notch. Really appreciate the help and the way they go the extra mile for customers.
GREGORY Z | First ImpressionsNeeds bigger docks for moving in and out. Longer docks would be nicer
michael w | First ImpressionsJust wish it was opened later
Amber B | Overall ExperienceI was issued a late charge while on auto pay, which doesn't make much sense, since I had well over $4,000 in my account at the time. The office staff wasn't able to fix this. I had to come back 2 days later, ehen a manager would be on site, to get this resolved. I moved my belongings out of the facility in order to prevent this from reoccurring.
tracy w | Overall Experience