Staff were very accomodating and friendly.Steve F.
Customer Reviews for U-Haul Moving & Storage of North Helena
Pour nous contacter
Helena, MT 59601
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Super fast help and assistance. Great value, great price but above all a great staff of people, most congenial. It was truly a pleasure.philip W.
Reserved a rental and upon attempting to pick up was not available. Told to come back later that day and was given the wrong size trailer that would not work for what we needed. After the fourth trip was finally able to get the right trailer, zero apology for the hassle. Disappointed to say the least!Seth E.
All goodROBERT JAMES B.
Le client n'a pas laissé de commentaire.Shelby O. | Expérience générale
Le client n'a pas laissé de commentaire.Casey H.
Le client n'a pas laissé de commentaire.Marti P. | Expérience générale
Best customer experience I have ever had at UHAUL.WILLIAM H.
For the same reason cited before. The staff were great and friendly. The overall U-Haul experience was not.Connie W.
Sent me out on a 2200 mile one way trip with bald tires that almost killed me and my kids. A faulty heat shield in the cab where the engine sits that burned a hole in my leg. I will never use uhaul services again.Johnathan M.
Le client n'a pas laissé de commentaire.DEAN M.
Le client n'a pas laissé de commentaire.Kyle R.
Great experience staff always very helpful and friendlyDon P. | Expérience générale
Le client n'a pas laissé de commentaire.Phillip H.
Le client n'a pas laissé de commentaire.DEAN M.
I’ve never met a more friendly, and professional team!Jana B. | Expérience générale
Parking lot is under construction.Dennis S.
Have only used the facilities once, but for storing my electronic parts in I think this is going to be very nice. It allows me the ability to inventory my parts, indoors out of the weather.Brine S. | Premières impressions
Le client n'a pas laissé de commentaire.Mary T.
Le client n'a pas laissé de commentaire.Sue S.
This place was kinda ho hum..counter guy staring at phone.Richard J.
Really like the secure safe indoor storage easy accessRICHARD A. | Premières impressions
Le client n'a pas laissé de commentaire.scott s. | Expérience générale
Le client n'a pas laissé de commentaire.Rachel L.
Super helpful people Lady at desk (can't remember name) was very helpful and Charels went extra mile to make sure my car was loaded on the trailer correctly Very very helpful and an asset to your company.MICHAEL H.
Le client n'a pas laissé de commentaire.Valerie N.
Le client n'a pas laissé de commentaire.Todd F.
Le client n'a pas laissé de commentaire.Alexandra W.
Le client n'a pas laissé de commentaire.Audra S.
Staff was pleasant, friendly, helpful.Robert C.
Le client n'a pas laissé de commentaire.Brett M.
The location was great, my only and biggest complaint is with the company of U-Haul itself. I booked my reservations two weeks before I was planning my move, and the day before I was supposed to pick up U-Haul canceled the reservation saying they over booked and there are no trucks available in the entire state. They gave no alternatives, they were no help at finding another truck. Luckily I was able to find one myself in Montana that was much smaller. We now have to go back for a second load. We now have to rent another truck and pay for the gas to get us 1000 miles to where our stuff is, then pay for the gas to get us 1000 miles back to our new home. U-Haulâ€˜s mistake will put us out literally thousands of dollars. I will do everything in my power to NEVER use this company ever again. And I will tell everyone I know to do the same. What's the point in reserving a vehicle if it's not actually reserved?Katherine H.
Great big lot, easy to find, very nice store.Dwayne R.
Le client n'a pas laissé de commentaire.john C.
Le client n'a pas laissé de commentaire.Jamey W.
It'd be nice if you would rent vehicles with a full tank of gas to be returned full. The customer always looses the way it is now-I'm sure that's what you're betting on, but the fact that I wasted an extra $50 on gas has me not wanting to rent again.Gay Marie R.
Uhaul screwed me over by not calling until less then 24 hours before pickup that my reservation was not available. Ended up costing me more money. I will not be using uhaul again.Randell A.
They were very disorganized. Called two hours prior to pickup and told me that I'd have to go to two different locationsâ€¦then called back and said don't worry, we figured it out, then I stood there for over an hour while they messed with the reservation and computer. Then I got in the truck and it's dirty. Not a great experienceLori R.
Good service and good employees. No ideas on my end for improvementDan C.
The young woman at the front desk was very helpful in helping me with a problem of unloading I encountered. Although it was near closing time when I arrived, she took excellent care of me and my situation.Mark K.
I wish there could be discounts, as I have used UHaul on my many many moves from NH, WV, GA, to WA, OR, MT. And I come to UHaul to by packing/moving supplies because of the lower costs, which I hope & pray stays this way & not be like all the other businesses. I always refer to others & do surveys.SUSAN H.
Le client n'a pas laissé de commentaire.Daniel T.
It was bs. 26' reserved. Reps at Lyndale location NONCHALANTLY told us it was not their fault, and we were beyond angry because they got indignant and continued to try to talk us into impossible solutions, that would cost twice as much. We reserved a 26' truck and IT WASNT THERE. After 2 hours and 20 minutes we finally stepped into one. It should have taken us only 10 minutes!!!!!Michele K.
Le client n'a pas laissé de commentaire.Fredrick R.
Le client n'a pas laissé de commentaire.Geanine P.
Le client n'a pas laissé de commentaire.BRIAN D.
Everything was greatToni K.
Le client n'a pas laissé de commentaire.MICHAEL G.
Le client n'a pas laissé de commentaire.Becky M.
Le client n'a pas laissé de commentaire.Jamie R.
Le client n'a pas laissé de commentaire.Mike Y.
Le client n'a pas laissé de commentaire.Brian W.
Ensure the equipment is well cleaned and ready for transport. The equipment was extremely muddy inside and out which made for an uncomfortable ride especially the long journey we had to embark upon. We were delayed getting our next appointment because the equipment wasn't ready to depart.dan M.
Meet customers outside instead of having us come in for an employee when returning rentalLISA N.
Le client n'a pas laissé de commentaire.mike A.
Very Polite and helpful, would recommend this Location.Laurie C.
Le client n'a pas laissé de commentaire.LAURA M.
Le client n'a pas laissé de commentaire.dave R.
Le client n'a pas laissé de commentaire.janis K.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Christopher B.
Great service ; trailer worked out fine. Attendants were great, Thanks!Frank M.
Clay and his crew are top notch!!!Christopher B.
Le client n'a pas laissé de commentaire.ROY Y.
I had made a reservation online. When I did, I had selected the drop off site that I wanted because it was closest to my destination. When they issued me my rig, that had assigned me another drop off site that was well away from my destination, and I told the lady this. She told me that she would correct this on my lease, but she never did. the reason i know this is because the place across town that I did not want to return the trailer to called me and asked me where i was with the trailer. I explained all of this to the lady who called me, and informed her that i had dropped the trailer off the day before at the location that I had selected when I made my online reservation. She told me ok, and that she would clean things up. I called Uhaul 2-days later only to discover that this promise wasn't fulfilled either! Much to my dismay!Lawrence S.
Le client n'a pas laissé de commentaire.Catherine P.
Le client n'a pas laissé de commentaire.Michael P.
Everything was great I got the equipment I needed quick and was able to get everything done and returned on time nice and smooth. Great helpful staff.JAMES T.
Le client n'a pas laissé de commentaire.joe B.
Took three trailers before finding one road worthyRick E.
Le client n'a pas laissé de commentaire.Robert G.
The person at great falls drop-off was extremely helpful. Merci.Sean J.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.Allen E.
Counter person was courteous and nice, trailer was perfect and we will rent from you again!! Good job!!RACHEL C.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.Thomas L.
Quick and easy turn inHoward E.
Double check equipment. I lost a wheel on the way home. Had to deal with roadside assistance. However when I returned the staff was friendly and apologized.darby J.
Excellent experience at both locations.Kenneth R.
The online reservation system is fantastic. Staff at pickup and drop off were friendly and helpful. Equipment was in good condition and worked well. Very positive experience. Merci!Britani L.
Staff are super helpful and friendly. I always enjoy renting from this location.Rowan V.
Little confusing on how the units are numbered but otherwise the layout is good. The service was great. I love the security measures in placeAutumn G.
Le client n'a pas laissé de commentaire.Jesse S.
Le client n'a pas laissé de commentaire.susan b. | Premières impressions
Well run!Bill W.
Truck pick up was quick and easy. The person that assisted us was efficient and knowledgeable.Jamie K.
Le client n'a pas laissé de commentaire.SHAINE G.
I informed them that the Logan location did not hook us up and we had to do it ourselves. They were shocked and told us that this was not okay and that we need to report it due to how illegal it was. Everyone at the Helena, MT location was extremely helpful and polite.CATHY B.
No power when picking up the truck which caused delays.Matthew M.
Le client n'a pas laissé de commentaire.mark c. | Premières impressions
Super friendly and accommodating staff. Wish I remembered names, but honestly I didn't have any issues with anyone at all. Everyone was super friendly and courteous each time I visited. Merci.james w. | Expérience générale
Le client n'a pas laissé de commentaire.Don P. | Premières impressions
I was under the impression that when I ordered some pads for the move it would be provided during check in, however I never got it and didn't want to open the ones in the truck. But the person in charge was extremely helpful and took care of the problem during check out.Sean J.
Le client n'a pas laissé de commentaire.Dave R.
Le client n'a pas laissé de commentaire.MARK E.
Le client n'a pas laissé de commentaire.John T. | Premières impressions
Excellent service à la clientèle. Such promptness and kindness too.ANGELA G.
There were eight trucks at the Butte location that were the same as the one I rented, but they were not one way. That is the reason that I had to drive sixty miles to Helena to pick up the truck. Then I had to drive the sixty miles back to Butte to load. The woman in Butte told me it would be four days, 834 miles. From Helena I got four days, 826 miles, and sixty of those were just to get back to where I started.Kevin T.
Helpful attendantMark D.
Easy process. Rental rates are not super transparent as daily rate is misleading. The small print is additionally there is mileage, plus insurance. That being said it was a great way to move a king size bed locally.Jane M.
Drop off was Incredibly easy and convenient. Great experiencelinda C.
Possibly a wider availability of different types of open trailers for local moves. Otherwise, I really enjoy working with people at this location to fulfil my Transportation accessory needs.MATTHEW S.
Le client n'a pas laissé de commentaire.Scott K.
Better explain about how to fill the fuel tank with the correct amount using the hash marks on the paperwork so as not to overfill it as I did. I received the vehicle not full tank and I ended up overfilling it due to the guage did not move as expected. The drop off location better explained the process and refused to reimburse my overpayment of fuel of more than 1/8th tank. Ended up pay more than 80 dollars fuel to drive from Helena to Great Falls. Other than the dirty soil in the passenger side and the rusty levers for the tire straps on the car hauler...I was extremely thankful for being able to rent the rig.Raid S.
Le client n'a pas laissé de commentaire.John H. | Expérience générale
Le client n'a pas laissé de commentaire.CASEY R.
Return process was easy. A very spacious location.Michael F.
Le client n'a pas laissé de commentaire.CLINTON W.
Le client n'a pas laissé de commentaire.ERIC J.
Le client n'a pas laissé de commentaire.Brandon P. | Expérience générale
Le client n'a pas laissé de commentaire.Jerry K.
Le client n'a pas laissé de commentaire.Randolf S.
Le client n'a pas laissé de commentaire.David B.
Clay Edinger is extremely knowledgeable, helpful, and professional.Nikki D. | Premières impressions
Le client n'a pas laissé de commentaire.Travis H. | Premières impressions
U-Haul is the only place that I feel is secure for my belongings. The equipment is always clean and readily available. I have used both U-Haul facilities and will always use them. I recommend U-Haul for moving equipment or storage facility. I trust U-Haul, you should too! Thank you!!vivian r. | Expérience générale
Le client n'a pas laissé de commentaire.shirl s. | Premières impressions
Le client n'a pas laissé de commentaire.art r. | Expérience générale
Le client n'a pas laissé de commentaire.JAYDEN A. | Expérience générale
Le client n'a pas laissé de commentaire.Taron K. | Expérience générale
Le client n'a pas laissé de commentaire.Shanley L. | Premières impressions
Le client n'a pas laissé de commentaire.carlee h. | Premières impressions
The guy helped us and then some thank u u-hauljoshua a. | Premières impressions
Great serviceThomas S. | Premières impressions
Great helpful friendly staff! Thorough with explanations about entry, cards, locks and alarms. Very clean! Great pricing!Lisa Z. | Premières impressions
Le client n'a pas laissé de commentaire.art r. | Premières impressions
Austin was phenomenal to deal with and the facility and security is excellent.RYAN B. | Premières impressions
Le client n'a pas laissé de commentaire.Alison M. | Expérience générale
friendly professionalCAROL S. | Expérience générale
Very happy to have a nice place to store my belongings while waiting to close on a house.Alison M. | Premières impressions
Le client n'a pas laissé de commentaire.Gunner S. | Expérience générale
Le client n'a pas laissé de commentaire.Jeana S. | Expérience générale
The North Helens Uhaul is the only dealer I got to in Helena. Always very helpful.Darrel J. | Expérience générale
Excellent serviceCOY A. | Premières impressions
Le client n'a pas laissé de commentaire.Crystal S. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey W. | Premières impressions
Very fast service. Very much appreciated that after a long moving weekend.Elise W. | Premières impressions
kind knowledgeable friendly the bestCAROL S. | Premières impressions
ExcellentJeana S. | Premières impressions
they went above and beyond. they were all very nice and helpful.mary s. | Expérience générale
Everyone was very polite. They made the process quick and easy.Bradford M. | Premières impressions
Le client n'a pas laissé de commentaire.EDWIN G. | Expérience générale
Le client n'a pas laissé de commentaire.ron h. | Expérience générale
Le client n'a pas laissé de commentaire.Colleen W. | Expérience générale
Appreciate the controlled climate units and after hours availabilityMary L K. | Premières impressions
My only complaint is that rent for units is not prorated. I paid for a full month, but I only used about a week of that time. I didn't realize this when we signed up for the unit and so it was a bit of a shock when I anticipated getting a couple hundred dollars back only to learn I wouldn't get any refund.Pearl m. | Expérience générale
The building and facilities were great and management and crew incredibly accommodating and easy to deal withtracy l. | Expérience générale
Great staff and a great place to keep your things safe, clean, and secure. I really appreciated the ability to back my 26' truck inside to unload and load my belongings. Both times it was raining and I didn't have to worry about things getting wet. They also have plenty of carts to help you move move your things. The staff went above and beyond to help me when I needed it. Highly recommend this facility to store your things in an inside controlled environment.Curtis O. | Expérience générale
Recently moved to Montana and UHaul was the only storage facility that had available storage units. To our surprise, we found that this facility was the best all around. Very accommodating, professional and courteous. We were extremely pleased with this business. Thank you UHaul for being there for us in our time of need.Jennifer C. | Expérience générale
Le client n'a pas laissé de commentaire.Dean M. | Online Move In
Le client n'a pas laissé de commentaire.Matt C. | Expérience générale
I I really I am pleased with the service of the representatives that took care of my needs for that day and previously in a professional, timely and efficiently..👍🏿 ThanksVincent G. | Premières impressions
Alway have a pretty good experience with U-haul!Keith G. | Premières impressions
Way to expensive.ken c. | Expérience générale
Friendly folksMATTHEW D. | Premières impressions
Clean, safe, storage facility. Having carts and drive-in is very helpful. Definitely recommend this facility.Todd T. | Expérience générale
Mike is awesome. He's a keeper! Great customer service!HOLLY R. | Premières impressions
Excellent service à la clientèle. ⭐️⭐️⭐️⭐️⭐️Donald G. | Premières impressions
Le client n'a pas laissé de commentaire.SETH K. | Expérience générale
Very easy to work with.Jerry L. | Premières impressions
Le client n'a pas laissé de commentaire.MATT V. | Expérience générale
Le client n'a pas laissé de commentaire.scott s. | Premières impressions
Le client n'a pas laissé de commentaire.richard p. | Expérience générale
Le client n'a pas laissé de commentaire.Cathy B. | Premières impressions
The manager at this site has always been very helpful and freindly.Darrel J. | Premières impressions
Clay was extremely helpful….best service I ever had!!!!Michael D. | Premières impressions
The location was amazing and the manager is a hunk. He was well attentive and I would do business in Helena again with this facility.JONATHAN W. | Expérience générale
They were awesome!!!!🌼leslie m. | Premières impressions
I really appreciated this service.Elliott K. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES H. | Expérience générale
Clean, accessible, and staff was very helpful and friendly. Merci.Deborah R. | Expérience générale
Great helpful staffMatt C. | Premières impressions
Staff friendly and helpfuldaniel w. | Expérience générale
This was the best facility I have rented at so far. The staff were great, helpful, and friendly, and I was never concerned about safety or security when getting into my unit. The location is ideal and they offer a broad range of tools for rent to help with moving, packing, and storage. Thank you so much!Rowan v. | Expérience générale
Le client n'a pas laissé de commentaire.robert p. | Premières impressions
We recently moved back to Helena MT from out of state. The transition was seamless from checking in our U~Haul Moving Truck to establishing a storage space for some of our belongings. Best storage facility in Helena MT! The staff were always friendly, knowledgeable, and efficient. The facility is well taken care of & sparkling clean! We would definitely recommend U~Haul Moving & Storage of North Helena. Colleen D. | Expérience générale
Excellent service, would highly recommenddave l. | Expérience générale
The manager was simply amazing. The first person I felt with however was EXTREMELY rude. Next time if he is there I will definitely be taking my business elsewhere.KAYLA P. | Premières impressions
Le client n'a pas laissé de commentaire.Debbie e. | Premières impressions
Le client n'a pas laissé de commentaire.shannon r. | Expérience générale
Very nice, friendly. Clean and easy.dave l. | Premières impressions
Clean, friendly staff and the added bonus was we got 1 free month of storage because we rented a trailer from Uhaul.Kathy L. | Expérience générale
Website is a bit tough navigating. Site did not tell me my storage unit was inside and I would have to cart my stuff to the unit. Not convenient for me. Had to cancel and use a different company. If the site had told me that it would be an inside unit and I would have to use a cart through a maze for storage. I would have never booked it online. Visiting with live people is always best.Matt S. | Online Move In
Le client n'a pas laissé de commentaire.kim s. | Premières impressions
Le client n'a pas laissé de commentaire.Jon W. | Premières impressions
Worker was very helpful and courteous. Facility clean and easy to access.Todd T. | Premières impressions
The the guys were great very nice placesMichael Q. | Premières impressions
Service is trustworthy and always efficient. Wait times for pick-up/hook-up AND returns is particularly fast. Recent rental of 26 ft. truck for moving daughter, plus temporary storage is greatly appreciated.D B. | Premières impressions
Great service, very friendly and made entire process very easy and fast.MICHAEL B. | Premières impressions
Le client n'a pas laissé de commentaire.Kurt L. | Expérience générale
Le client n'a pas laissé de commentaire.tony r. | Premières impressions
Extremely friendly and helpful staff. This U-Haul facility has always been outstanding in customer service, I had a tow package installed on my Nissan Xterra, they were great. I have rented trucks, trailers and now a storage unit from this facility and they have been awesome. Thank-you.Deborah R. | Premières impressions
Clay Edinger (mngr?) 1700 Cedar St Helena MT was outstanding , glad the art of customer service isn't lost , as good of service I've seen in a while . You better be paying him well because there will come a day a business owner uses your service and convinces him on a greener pasture elsewhere , great employee you have .PAUL O. | Premières impressions
Le client n'a pas laissé de commentaire.Doris B. | Online Move In
Good serviceROSE M. | Premières impressions
Le client n'a pas laissé de commentaire.Douglas B. | Premières impressions
Clay is great to do business with.michelle s. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer C. | Premières impressions
Le client n'a pas laissé de commentaire.Gunner B. | Online Move In
My reservation was lost twice and the auto-billing didn't start automatically requiring a couple of phone calls to resolve. That being said, staff is friendly and they fixed what seemed to be problems created by U-Haul's POS system promptly.Michael A. | Expérience générale
Excellent servicerolf s. | Premières impressions
Le client n'a pas laissé de commentaire.darrell h. | Premières impressions
Le client n'a pas laissé de commentaire.noela d. | Premières impressions
Clay and all the people on his staff were always courteous and helpful. During the ten months that we rented multiple units at the facility, even small issues (which rarely occurred) were remedied immediately. If we ever have need for climate-controlled storage in the future we would be very happy to use the facility again.michael g. | Expérience générale
Great customer service! Friendly staff, all of them I met like 4 people all great people.james w. | Premières impressions
Le client n'a pas laissé de commentaire.Lorcan M. | Premières impressions
Very helpful & friendly staffRobert M. | Expérience générale
I thought your staff were professional and curtious i enjoyed the experience. I felt your employee was an asset to your company and should be rewarded for his dedicationjames c. | Premières impressions
Le client n'a pas laissé de commentaire.Karen C. | Expérience générale
Le client n'a pas laissé de commentaire.SHANNON MARIE Z. | Expérience générale
Le client n'a pas laissé de commentaire.Karen C. | Premières impressions
Le client n'a pas laissé de commentaire.Jay W. | Premières impressions
Le client n'a pas laissé de commentaire.steve k. | Premières impressions
Le client n'a pas laissé de commentaire.Doreen K. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey A. | Premières impressions
Le client n'a pas laissé de commentaire.lenette c. | Premières impressions
Le client n'a pas laissé de commentaire.Curtis O. | Premières impressions
Le client n'a pas laissé de commentaire.Kathleen E. | Premières impressions
Le client n'a pas laissé de commentaire.Kathleen E. | Online Move In
Clay is awesome to work with. He has provided multiple outdoor units for us on another project we are doing with no on site storage for material. Clay has been essential to helping us out and making sure U-Haul is meeting our storage needs.Mike T. | Premières impressions
Le client n'a pas laissé de commentaire.Michael F. | Expérience générale
Arrived at 8:00 pm to find that they had not opened my storage unit. Tracked down after hours person who did come and take off the lock so we could unload. Very inconvenient after 12 hours of driving Other than that satisfiedCynthia E. | Premières impressions
Thank you Clay. Very helpful and good service. Russ Campbell Russ C. | Premières impressions
Amazing experience. Very easyGregory H. | Premières impressions
These guys are always good to deal withDarrel J. | Expérience générale
Le client n'a pas laissé de commentaire.Bonnie F. | Premières impressions