Le client n'a pas laissé de commentaire.Brad W. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of North Pocatello
Pour nous contacter
Pocatello, ID 83201
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
fast and friendly servicKENNETH M. | Premières impressions
The manager was awesomeTyler S.
Don't accuse the customer of not putting gas back in and when I told them it actually has more than when I got it she says well thats why we have the inspection before well excuse me but the guy just pulled it up and jumped out and said see you in a bit...I was gone less than an hour. Also she said it was 79 something but my account was charged 86 something ..a little shifty if you ask me. Don't advertise you 20 cause it was not even close at almost a hundred.Linda T.
Great service, fantastic vehicle. Clear information costs, terms & addons. App could be improved for online check in/out - wouldn't accept photos of odometer at check-in. Description of where key was located during check-out was incorrect. Contacts and payment were required to make reservations and same information needed again when picking up vehicle.Tami M.
Le client n'a pas laissé de commentaire.BENJAMIN D. | Premières impressions
Le client n'a pas laissé de commentaire.Guillermo O.
Le client n'a pas laissé de commentaire.heather c. | Premières impressions
As a night shift worker the free access hour were not the most convenient for me. I'm also to cheap to pay to get the extended hours. Everything else was great. I especially like the convenient carts you supplied for in building use.Philip H. | Expérience générale
The Manager at the Uhaul Center in Pocatello Idaho (North Pocatello location) is excellent. He went above and beyond to help me and my family. Thank you so much!Ellen L.
The employees are verybhelpfull, it's the only place I will shop for shipping supplies. There prices are cheaper than anywhere else. I just rented a storage unit and I'm very impressed with it. Je les recommande chaudement.Levi S. | Premières impressions
Le client n'a pas laissé de commentaire.Heather R. | Premières impressions
They were very helpful.Heather R.
The whole experience has been great. Getitng setup online was fast and easy. They provide locks to my storage units and the security is great. It is nice knowing that the items I am storing are in a climate controlled area and won't freeze during the cold months.Tony B. | Online Move In
Excellent all the way around!George J.
Le client n'a pas laissé de commentaire.EMILY R. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE C. | Premières impressions
Was very happy with the staff. Ran into some unforeseen medical problems while on the trip. This caused a delay in my returning the equipment. The manager worked with me and I was very pleased with his understanding and patience.Anthony W.
Great customer service and very knowledgeable staff.Sheri V.
-#2 above- at times she was and other times she was not- should have a third option or a range rather than yes/no answers. #6 - reason is it's too expensive. We should have space to clarify our answers above if we want. - I reserved over the phone with the national call center and when I got there I was asked a lot more information and told "you can't rent here if I don't get all this info". Everything should have been done over the phone. - I specifically asked on the phone if I needed a certain type of lock and told "no", when I arrived I was told I had to have a circular lock- this should be listed in your sites notes for the national people. -Drive in and out door doesn't open well with vehicle, had to use the open door button. -All the isles inside the unit should have labels on them, ex. "row A, B, etc" so it would be easier to find your row after entering. -The hand carts and bathrooms were a nice addition and appreciated.Jacob D. | Premières impressions
Le client n'a pas laissé de commentaire.Leah S.
Two days before my reservation day for a 15 foot moving truck, this location called and said they were not going to have a truck available for me. I made the reservation 6 weeks in advance and the staff was very unprofessional and did not want to help accommodate me. They did eventually find a larger truck for me to use from Pocatello instead of driving one round trip from Boise but this too was very inconvenient.Courtney W.
Every customer should get to work with CeCe! She called immediately when there was some confusion about the ubox drop off, but put my mind at ease! She video chatted me when she arrived on site to discuss placement of the ubox and provided a text picture showing drop off. Easy text to her when unload complete and she quickly scheduled the removal of ubox. I will gush about my experience with her over and over because she made the whole experience easy! I think in this day great customer service is rare - CeCe is the exception!SARA B.
Le client n'a pas laissé de commentaire.John H.
They accommodated me and help to get the needed space for our belongings. Very friendly and courteousDiane M. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberli W. | Premières impressions
The staff is SO very helpful and patient and thorough. I felt like they truly cared and were happy to help.Lesa C. | Premières impressions
Le client n'a pas laissé de commentaire.megan e. | Premières impressions
All the staff were friendly and helpful and had lots of good suggestions. The storage units are clean, and there are plenty of carts available to use. And I appreciate all the security features.Linda M. | Premières impressions
Couldn't ask for better service!!!Ruthann W.
Lower the priceRHETT S.
The employees at the branch were very helpful and answered all questions we had! Merci encore.BRADEN Y.
Clean, secure facility. Staff was very nice and professional. I would highly recommend this facility for moving and storage needs.tracy r. | Premières impressions
Brand new truck, seamless transaction. Je les recommande fortement.Matthew C.
Improve truck availability. I reserved a truck weeks in advance and then had to pay extra since it wasn't available.ANTHONY H.
Le client n'a pas laissé de commentaire.Amanda B. | Premières impressions
Le client n'a pas laissé de commentaire.JEFF P.
Candace was extremely helpful.David S. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda B.
The main dude changed his attitude when I didn't want to use his storage facilities but other than that it was cool. The Scottish dude that was the mechanic was cool too.Casey C. | Premières impressions
Le client n'a pas laissé de commentaire.JON C.
Le client n'a pas laissé de commentaire.Heather C.
The vehicle was filthy! Inside and outside.Eric N.
Manager was the employee who helped me rent a storage unit. He was very helpful and knowledgeable. I would highly recommend this location for storage unit rentals!forrest h. | Premières impressions
Le client n'a pas laissé de commentaire.RANDEE S.
Le client n'a pas laissé de commentaire.Gary D. | Expérience générale
NaCarrie M. | Premières impressions
Great facility to store your stuff in very clean no dirt no dust blowing in on your stuff and reasonably priced.ANNA J. | Premières impressions
Le client n'a pas laissé de commentaire.Anna G. | Premières impressions
This is not in reference to this location, but UHaul overall. I believe if UHAUL loans you a truck farther away from your original point, that they allow extra miles. We ended up paying for a mileage overage, partly due to the fact we had to pick up a truck at a location 14 miles from our loading point which cut into the few extra miles they do allow and we had more than one location to deliver to even though it was in the same city.JANE B.
They have all your moving needs nearby and further down the road !adam b. | Premières impressions
Le client n'a pas laissé de commentaire.Jarrez C. | Premières impressions
Le client n'a pas laissé de commentaire.MARK A.
Le client n'a pas laissé de commentaire.colleen b. | Expérience générale
PerfectGregory B. | Expérience générale
Le client n'a pas laissé de commentaire.Edith P.
Le client n'a pas laissé de commentaire.Renee W. | Premières impressions
Have trucks available in Twin Falls, IDRICHARD S.
Love this location and the team that runs it. They always go above and beyond to help us at Habitat for Humanity and we are forever greatful! Send anyone that needs their services to this location in town all the time, they truly are the best! Thank you again team!!Katie C. | Expérience générale
Le client n'a pas laissé de commentaire.jared a. | Premières impressions
Excellent service à la clientèleBRYAN I.
The girl who we turned the Uhaul into was very rude and cold. She needs to be better trained on customer service.Trei H.
Everyone was so helpful. Thank you!!Amanda L. | Expérience générale
The site itself was fine, as was the professional service. The problem, however, was that I was scheduled to pick up the van in Idaho Falls. A day before my trip, U-Haul informed me that the van I'd reserved almost two weeks would not be available. After I said that wasn't okay, they said I could pick one up in Pocatello, adding 100 miles to my trip.Erik P.
The lady that helped me was extremely rude. Almost felt as if her job was an inconvenience.Ashley Y. | Premières impressions
MerciLYNNETTE EILEEN S. | Premières impressions
The facility is clean, secure and affordable. The staff is friendly and very helpful. It is nice to have this storage space close to home.Margaret V. | Premières impressions
The entire facility is top quality and the customer service provided by David Elbrader was excellent. I have used U-haul for my moving needs starting back in 1977 and this facility in Pocatello is the best one I have dealt with. Thanks for your assistance. Willis Whatleywillis w. | Expérience générale
Le client n'a pas laissé de commentaire.E J.
Le client n'a pas laissé de commentaire.LeMoyne S. | Premières impressions
Le client n'a pas laissé de commentaire.christine L.
Already recommended to two people.e pat s. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa K.
Le client n'a pas laissé de commentaire.George M.
Confirmation numbers do not mean you get what you requested. I will never use UHAUL computer application ever again!Debra A P. | Premières impressions
Le client n'a pas laissé de commentaire.Brooke R.
Le client n'a pas laissé de commentaire.david D.
Le client n'a pas laissé de commentaire.Jesus L. | Expérience générale
Can't get anyone to answer the phone? But in person service is professional and friendly!Kelli M. | Expérience générale
Le client n'a pas laissé de commentaire.Robert O. | Expérience générale
Great service and helpful staff. Kudos.Vickey S.
Service was really poor the people that work there cant seem to work the computer.Theron N. | Premières impressions
Le client n'a pas laissé de commentaire.Juan O.
I reserved a car hauler trailer from U haul for noon I called and asked if I would be able to pick it up early that day. They indicated they could and had it ready for me early. I arrived and they quickly connected the trailer to my truck, checked all connections, and provided me with instructions.. Then asked if I had any questions. I had no problems and returned the trailer the following day. Great people who understood the equipment they rented to me.gene W.
Le client n'a pas laissé de commentaire.Thomas K. | Expérience générale
Le client n'a pas laissé de commentaire.ray t. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle M. | Premières impressions
All staff are outstanding!! Knowledgeable, polite, professional, VERY helpful!JOHN S. | Premières impressions
Le client n'a pas laissé de commentaire.Amanda L. | Premières impressions
Le client n'a pas laissé de commentaire.JOHN S.
The fellas here are great. Everything was easy. Loved driving the vehicle, very nice.Shirley B.
Le client n'a pas laissé de commentaire.Vickie C. | Expérience générale
Thank you for all your help when I needed a storage unit at the last minute. You guys are great.Linda F. | Premières impressions
Le client n'a pas laissé de commentaire.lacey f. | Premières impressions
I really liked that there were carts to move stuff from my truck to the unit.Gregory H. | Premières impressions
Le client n'a pas laissé de commentaire.Paul B. | Premières impressions
Way to many emails asking for my reviewPhilip H. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley L. | Premières impressions
Staff were friendly and helpful. I will use U haul for a storage unit again.betty f. | Expérience générale
I can't think of anything that could have been better.Ruth D.
Better communication and the whole company it's a rip-off to be charged to drop off trailer at a different location instead of making me backtrack to drop it off at the same locationKurt Y.
Le client n'a pas laissé de commentaire.Tyler S.
Service and installation were excellentJohn C.
Le client n'a pas laissé de commentaire.James B.
Be able to have the truck for the full 24 hour rental time. Rented truck at 10am Saturday and they did not tell me till I parked for the night at storage area that it was rented out at 10am the next morning So it needed to be returned by 9am. Had to get everyone up early to unload it that morning.Robert O.
Le client n'a pas laissé de commentaire.James D.
Staff very helpful and niceSherry T. | Premières impressions
Le client n'a pas laissé de commentaire.Bart C. | Premières impressions
Le client n'a pas laissé de commentaire.Kathy F. | Premières impressions
I rented a truck for a few hours. It was very nice and reasonably priced. MerciSusan C.
An absolutely wonderful facility. The personal were exceptional and the storage area immaculate. Really no improvements neededJoel D.
very helpfulKenneth M.
Le client n'a pas laissé de commentaire.Carol C.
Le client n'a pas laissé de commentaire.Robert O.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.Joseph G. | Online Move In
Le client n'a pas laissé de commentaire.JEREMY J.
Le client n'a pas laissé de commentaire.JOHN J.
Le client n'a pas laissé de commentaire.John J.
The employee who helped us get all set up was extremely friendly and welcoming.Sheena Y. | Premières impressions
Le client n'a pas laissé de commentaire.Craig J.
I don't believe a better storage facility could be found anywhere, especially with inside unload, and ground floor access to all c/c units. Staff here are superb!JEFFREY B. | Premières impressions
Great facility and staff!JEFFREY B.
Le client n'a pas laissé de commentaire.PAUL H.
Le client n'a pas laissé de commentaire.DANIELLE C.
David and his team always go above and beyond to help their customers out. This community is lucky to have a business ran by an amazing staff like this Uhaul. Thank you David and Jackson! :)Katie C. | Premières impressions
The best customer service I've experienced! All very friendly & helpful, made my moving experience less stressful & really easy, love the storage units & truck we had available. If recommend then for sure.susan b. | Premières impressions
Should be cheaperjeff s. | Premières impressions
I was very pleased with the service I received from the U-Haul north location, I cant think of anything that needs improvement. Thank You Dave and Candice for the professionalism you gave.Kyle S.
David was great. The lady that was doing some cleaning kind of left me with a bad taste. I originally parked in the wrong spot, in the middle of the building where the signs all say "Customer Entrance". I didn't realize that the walk-in office was at the north end. So, I didn't really enjoy wandering around the front of the building and the unloading bay for 3 minutes, trying to find a way in while the employee sat and watched me, refusing to acknowledge that I was obviously confused. She looked up at me, through the glass, several times and just ignored the fact that I was pulling on door handles, looking for signs, etc. It was blatant. At the very least, she could have even pointed the direction of the office but that would have been too difficult.brett s. | Premières impressions
The customer service was exceptional! My moving transition was so smooth, even in a snowstorm! My truck was spotless and I had all the assistance I needed getting it checked and on the road.Lisa V.
Le client n'a pas laissé de commentaire.willis w. | Premières impressions
Snow/ice scraper was not provided. Wiper fluid reservoir ran out early in the trip. Either the reservoir was not full to begin with or the capacity too low for a long distance drive.Douglas W.
We are excited to have a climate controlled, inside storage unit. David was great! Got us signed up quickly, explained everything, very helpful.jessica O. | Premières impressions
Took care of us fast .Dennis L.
Le client n'a pas laissé de commentaire.Nik V.
Very happy, great convenient service!JAMES M.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Jacob S.
The clerk on duty was very helpful and friendly. He offered and showed me around the facility. I wish the hours open were extended, it's tough fir those that work shift work hours.Erica D. | Online Move In
Le client n'a pas laissé de commentaire.Vlad B.
The employee that works there was very polite and resourceful, best customer service provided. Candace pulley was kind, generous and all round caring on what I needed. I would recommend anyone to her for help on finding a unitIsidro R. | Premières impressions
Le client n'a pas laissé de commentaire.tony C.
Le client n'a pas laissé de commentaire.SARAH G.
Le client n'a pas laissé de commentaire.amber j. | Premières impressions
Le client n'a pas laissé de commentaire.Michael S.
Was set up to return to a different location but this one was right down the road from where I delivered the car, she had me checked out in a few minutes with no problems.RICK M.
Le client n'a pas laissé de commentaire.Irma V.
Le client n'a pas laissé de commentaire.PAMELA G.
Le client n'a pas laissé de commentaire.BRIAN J.
Le client n'a pas laissé de commentaire.MISTY C.
Le client n'a pas laissé de commentaire.UDELIA M. | Expérience générale
Lady at the counter wasn't hospitable at all. Told her the concerns listed above and the only reaction I got was a very monotone "Oh, I'll look into it". Her lack of give a shit pit the pin in my use of Uhaul. This was the worst "customer" experience I've had with a truck rental company.Jace C.
The facility would clean courteous people made everything nice and smoothWilson P. | Expérience générale
The return visit to remove my items went well unlike the move in.Therese L. | Expérience générale
Le client n'a pas laissé de commentaire.URSULA G.
Le client n'a pas laissé de commentaire.MINDI M.
some of the staff helpful and some not. Was a disaster. I reserved a 10x20x10 and talked with the personally to get this size I get there and they didn't have it available anymore had to end up with two other units and not next to each other. Was a mess checking in the truck because the first pickup place messed up the insurance etc. At this point pretty unhappy with UHaul was delayed again another two hours to fix thisTherese L.
I was not happy when I arrived to find out the unit I reserved several weeks earlier had been rented to someone else. I rented a 10x20x10 and needed every bit of room it had. I had to end up with two other units and move things around to get unloaded etc. I think if you are going to reserve a shed then it should be there when you get there. I talked to someone personally when I reserved it and they are the ones that said and recommended that size.Therese L. | Premières impressions
Le client n'a pas laissé de commentaire.Greg S. | Expérience générale
Horrible customer serviceBrad W.
Le client n'a pas laissé de commentaire.Coley L.
Le client n'a pas laissé de commentaire.NORMAN H.
Le client n'a pas laissé de commentaire.Helen E.
Le client n'a pas laissé de commentaire.Josh L.
Le client n'a pas laissé de commentaire.Jeffrey P.
Continue the great work you are doing and providing a optional way for people to move.LINDA H.
Le client n'a pas laissé de commentaire.Larry D.
They walked the man in front of us out to his truck, and pointed to ours, marked the gas level higher then what it was, and dirty inside (coffee spills or soda spills). I dropped of a day early just to be done with uhaul.Marcene S.
Keep being fantastic!Alexander K.
Le client n'a pas laissé de commentaire.Jennifer N.
Le client n'a pas laissé de commentaire.Joe H. | Expérience générale
All staff was absolutely genuine & kindEUGENE J. | Premières impressions
Le client n'a pas laissé de commentaire.BENJAMIN D.
Fuck uhualSTEPHANIE B.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Tiffany B. | Premières impressions
The only thing that would have made it better was to have a closer U-Haul location to my old house (Wayne, NE) to pick up the containers (Norfolk, NE). I had to drive 35 miles to pick up each of the 4 containers. The cost to have them dropped off and picked up was quoted at 1 200 $. This was too high for me so I did it myself. The pick up location to my new house was a reasonable 5-7 miles.tim P.
Le client n'a pas laissé de commentaire.CARLEEN L.
Candace was very nice and professional and walked me through everything. She was informative and took her time to explain the setup to getting unit. Everything went smooth and I decided to go with U-HaulDanita C. | Premières impressions
Le client n'a pas laissé de commentaire.Steven B. | Expérience générale
Le client n'a pas laissé de commentaire.GREGORY B. | Premières impressions
I was glad the units were clean and felt safe. Most of all I appreciated the hauling carts, it made my move so much easier. I'll be using again.Azafina O. | Expérience générale
Le client n'a pas laissé de commentaire.Olivia H. | Expérience générale
The associate gave a very personal experience for my situation and helped me format the right storage unit to fit all of my stuff. And he offers the right kind of lock to keep my items secure.SHAWN L. | Premières impressions
need to clean up around the outdoor units better. people leaving stuff and the construction debris left overs.michael l. | Expérience générale
Facility and Restrooms were clean. The restrooms, however, weren't stocked with paper towels or hand soap on several occasions.Jon H. | Expérience générale
i rented yesterday when we went in last night the unit wouldnt close and I have been on hold for 30 reeking minutes.Felix Fire Protection J. | Premières impressions
So far so goodFRANK T. | Premières impressions
Le client n'a pas laissé de commentaire.colleen b. | Expérience générale
Le client n'a pas laissé de commentaire.Lori G. | Premières impressions
Le client n'a pas laissé de commentaire.Kirstena G. | Expérience générale
Great service!Vickie W. | Premières impressions
The employee who helped us on both occasions was so friendly. He made the experience very easy and stress free.Grace J. | Expérience générale
We are very impressed with the cleanliness and friendliness of your place and staff! I can't recall the first name of the gentleman that helped us, but his last name is Barnes. He was very thorough and informative when we came it to just ask a few questions. He answered all of them so thoroughly, that we rented a unit right then. We will definitely share how great the facility and staff are.Tonja B. | Premières impressions
Excellent customer serviceJoe H. | Premières impressions
Le client n'a pas laissé de commentaire.Morris W. | Expérience générale
Le client n'a pas laissé de commentaire.Tyler C. | Premières impressions
Le client n'a pas laissé de commentaire.Jon H. | Premières impressions
I love this place.Kahhohl M. | Expérience générale
Le client n'a pas laissé de commentaire.Grace J. | Premières impressions
Very pleased to find climate controlled storage in Pocatello. The service at this location is very friendly and helpful.Kelly D. | Premières impressions
Le client n'a pas laissé de commentaire.Troy L. | Premières impressions
Staff was very friendly and helpfulMorris W. | Premières impressions
the overall experience was great the only issue I had was I reserved a unit early because they were still under construction and I wanted that specific location but when I went to move into it they had given it to someone else I still got a decent location just not the preferred so much for reserving earlyPam P. | Premières impressions
Le client n'a pas laissé de commentaire.patricia s. | Premières impressions
The experience overall was excellent. David was very helpful and worked hard to accomodate our needs. I appreciate his willingness to listen, genuine concern for our situation, and flexibility with finding a solution. I would recommend this facility and staff.Jennifer C. | Online Move In
Le client n'a pas laissé de commentaire.gregory r. | Premières impressions
Staff has been great and facility is new so no problem there! Just wish accessibility to units was more then business hours only!David P. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!