Customer Reviews for U-Haul Moving & Storage of North Port

4 275 évaluations

5055 Pan American Blvd   North Port, FL 34287
(Pan American & US 41)

(941) 426-6464

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(941) 426-6464

5055 Pan American Blvd
North Port, FL 34287
(Pan American & US 41)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer D. 
Évaluation :
1

Reservation made a another location at a certain price. When we went to the North Port location to pick up trailer, because the other did not have the requested size, they over charged us for the trailer. We are still trying to get a refund for the overcharge. We have been getting nothing but a the run around. I am still hoping for a refund.

Wayne G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CarlosA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Rented a storage space with controlled climate and our stuff was exactly as it was two years later with no pests and no issues. I was very satisfied.

BRYON S. 
Évaluation :
5

Excellent motorcycle trailer.

Richard S. 
Évaluation :
4

Easy check in

Dean R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooke S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william W. 
Évaluation :
4

When returning vehicle I was delayed due to issues clerk was having with phone. Appeared to be unfamiliar with system.

John S. 
Évaluation :
5

Friendly and efficient staff.

Frank F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
5

Be sure to get the truck back before they close even if your paperwork says 9am the next day or you'll get charged 20 extra for them to get the key out of a box in the morning.....

Mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gregory R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H. 
Évaluation :
5

The employees were very sensitive to the line of customers. They worked quickly and answered all the questions in a timely and professional manner.

Randy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbi F. 
Évaluation :
3

Inside bed of truck was not swept out very good.

richard Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serhii K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORY R. 
Évaluation :
3

Jeff was awesome and the other young guy was cool. The older bald guy is very rude and it was obvious that he didn't want to be there. Millenials have a better work attitude. Younger workers are generally more friendly.

Ryan S. 
Évaluation :
5

Janis was excellent. She made the drop off process quick, easy, and inviting. She was very nice and professional.

Jennifer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARGARET L. 
Évaluation :
5

They were terrific! Very professional and personable! I would seek them out for any future moving needs. Thanks to all!!

Robert N. 
Évaluation :
5

Awesome customer service!

George A. 
Évaluation :
2

The personal at 5055 pan American Blvd have to do better to help customer. Some customers might come far to bring a trailer, you call before coming. They say , yes, you can come. And when you come, you don't see any body to help you . You can find them in U-Haul parking lot, you asked for help to drop a trailer and the can not even help you. And you keep on go back and forth with a trailer. Very bad.

Edwin P. 
Évaluation :
5

Friendly and helpful

William L. 
Évaluation :
5

LOVED THE SET UP! Pulled in, great directional signs, under an awning to a clearly marked STOP. "STAY IN CAR". Guy came to my window, took paperwork and explained that he would unhook trailer and I could pull away. Wonderful way to end an exhausting day!

Phil C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gibran K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TIMOTHY E. 
Évaluation :
5

Was a pleasant experience. All employees that assisted me were helpful and friendly!

NANCY K. 
Évaluation :
5

merci

charlie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott R. 
Évaluation :
2

The facilities are very crammed together. Trucks, trailers, RV's etc are constantly parked along the roadway between all the buildings and thus our personal unit. We could barely squeeze thru just to get to our unit and then had to back out and turn around to get out.......not an easy thing to do when pulling a trailer. Very inconvenient setup. Would not recommend this place.

JEFFREY M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandria F. 
Évaluation :
5

Service was great ,the vehicle was clean but mechanical the pick up truck was not getting proper gas mileage 10,11mpg terrible for a 2021 vehicle

Brendan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexandria F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Duane R. 
Évaluation :
5

Nice open lot… Staff was very accommodating!

Margie C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
3

Other customers yelling at employees!

Greg A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Israel V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Israel V. 
Évaluation :
5

This location in North Port Florida has been the go to place for us throughout our move into the state.

Mike B. 
Évaluation :
1

Kathleen and Richard were two of the most rude employees. My reservation was canceled because I did not get there in time for my reservation. When asked why it was canceled, Richard scolded me and said because I didn't get there at my reservation time. When I asked if the truck was still there to reserve again, he acted like I was putting him out. He ended up doing my reservation for me but I could have and rather reserve it online. When I went to pick it up, Kathleen was very rude. I was trying to figure out how many days to rent it for. She was not nice at all. She told me that if I went ahead and paid for 100 miles, I would save money in the long run because it would only be $.29 per mile instead of $.69/mile after the 100 miles used. When she gave me the total, I was a little shocked and asked her why it was so much. She yelled at me and said it was because I paid for the 100 miles up front. Then I said I don't know if I want to do that. She was very matter of fact and rude and said well you end up saving money doing this way. I left very disgusted on how their customer service was. Dropping it off, Cody was very nice. He gave me my receipt and it showed $.69 per mile after the original 100. He told me that in order to have the $.29 per mile, it was $79/day. Apparently Kathleen was very wrong.

Melissa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRACE P.  |  Expérience générale 
Évaluation :
5

Went smooth no hiccups...thanks U Haul

Kaz S. 
Évaluation :
5

All good! Thank you!

Katherine H. 
Évaluation :
3

This location was extremely busy, in fact it has a drive up return lane. I had to go around the block before there was room to enter the facility and then waited for probably 15-20 minutes. I truly felt bad for the female employee, Janice Jacobs, that was handling equipment returns in extreme heat. By herself, she was moving small trailers out of the way all the time without complaining. She is a credit to your company. I realize with the current labor market it is difficult to hire help but she needs help!

Ronald P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William E. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

justin L. 
Évaluation :
4

Je ne sais pas

Larry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luis T.  |  Expérience générale 
Évaluation :
3

This location needs a course in customer service. The employees do not smile and looks unhappy in their jobs. The truck seems to have a problem with the gear lever. It goes into gear with a strange sound and engine makes a noise intermittently.

PETRONILLA L. 
Évaluation :
5

Excellent people very nice and helpful

Ross L. 
Évaluation :
4

Make sure all uhaul have a roll out

Darius D. 
Évaluation :
3

Clean the windows

robert W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Francis B. 
Évaluation :
2

You can't you over charged me for my rental

Donald W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sabrena D. 
Évaluation :
2

Have the equipment that was rented and paid in advance ready. Furniture dolly was not there - couldn't find the truck

Carlene M. 
Évaluation :
5

great morning staff ,very friendly and helpful .

Abigail T. 
Évaluation :
2

took quite awhile to hook up also was overcharged was suppose to be charged 22,95 was charged over 45 dollars

John L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

Very professional

JUAN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carolyn H. 
Évaluation :
5

Good. Place they was very helpful and friendly

JOHN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

The personnel at the location were great and the truck was very clean. The only big issue we had was that the truck really struggled to accelerate and seemed to have a tough time driving on the highway. I don't think this is a location specific issue but more so on the part of uhaul overall.

Kori M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
3

The people that drop off and pick up the containers were top notch. They could not have been more helpful. The Office Managers were not. When I asked the Manager of Springfield Illinois UHaul “Why was I not informed that I would be charged for a whole month rental and storage after only using the crates for 10 days” his answer was “you did not ask”. That is not an acceptable answer. That should be said up front. $539 for ten days storage and rental ridiculous. Thanks Brian Hornsby

Brian H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth E. 
Évaluation :
1

Don't go here

Alyx P. 
Évaluation :
1

On 6/19/22 it Took me just over an hour to pick up the trailer that I reserved online, and filled out all forms and payments online before arriving at the designated time. There were three people staffing the location. Only one of them able or allowed to operate the front desk/computer. With the other two wandering aimlessly. Multiple times the employee left the front desk to retrieve a vehicle while the other two employees did nothing…. Not sure what their roles are but this appears to be a terribly ran business. It needs management. The equipment was available, clean, and worked as it should. No issue there.

Shawn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee W. 
Évaluation :
5

As a new or first time user customer using a car transport trailer I would recommend picking it up at a place that help load your vehicle, I traveled just over 1 300 miles with trouble Free

joe C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dennis M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberto Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
3

Good place. Sometimes it's hard to get through the lot because of too many trucks and trailers. Also, kept increasing the rent.

Kelly M.  |  Expérience générale 
Évaluation :
1

employees at north port location are mostly rude and all complain about being too busy and are tired , overworked and have sudden fits of anger when you ask them to honor the promotions I signed up for online( free day with previous reservation of trailer/ truck. yell at you in front of everybody and say "thats not how we do things here and we are not going to honor it if you simply have a reservation for abtrailer/truck and get a free month because you could cancel the reservation. that the only way was to have signed a contract today for a truck trailer to get the offer. oh and sorry you cant sign a contract for that trailer because we dont have it in stock. yelling at me the whole time. (This was a CSR named Kody allen) so i called uhaul online when i got home and spoke to operator and she called the store and spoke to RICHARD Perrin (Gen manager) and she said he was suppoed to call me today but is mid afternoon and i didnt receive the call and its almost 3pm. Also when i got to my unit today there were 2 uhaul moving trucks parkd in front of my door(drive up access) and i had to ask the front desk if they could move them ( she only moved one and i was still blocked by the front end of the second truck still no drive up access. and then i ask them about the gate code and hours and they inform me that the security gate is broken and that i( or anyone) can drive in 24 hours a day!!! i do not feel very secure with my belongings in this facility, so far everything stinks.

Terry f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teresa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald W. 
Évaluation :
3

There are too many trucks and trailers at the facility. You can barely drive in and park then when you park ypu have to move bc ppl only have 1 way in and out all the isles are full non stop The staff is helpful, great service just too crowded I would come back if it wasn't so crowded

JEANETTE E.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THERESA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSE G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

susan w.  |  Expérience générale 
Évaluation :
2

The facility was not well organized, trailers and trucks surround the storage units to the point staff had to move them or we did to get out and for other customers the staff had to move a truck that was infront of there unit. I purchased insurance and a look from the staff on the start date of my rental, the staff member did not inform me the lock i had chosen would not comply with my insurance coverage until about 3 weeks later. Upon arrival the storage unit i had reserved and which was available online was not available and i had to purchase a bigger unit at a higher cost then i had wished to spend. The staff did remind me to get my lock but that was the extent of the useful service I felt was provided.

Taylor S.  |  Expérience générale 
Évaluation :
5

Janice was extremely helpful she went out her way to make sure my needs were met.Not like her lazy co-worker the Big Guy who I needed a little help and he said Nope very coldly.

ALONZO S.  |  Expérience générale 
Évaluation :
4

Very helpful & convenient

DARYL V.  |  Expérience générale 
Évaluation :
5

Clean and adequate for my means. Staff was always friendly and helpful

Robert B.  |  Expérience générale 
Évaluation :
4

This is a busy facility and have limited space to store the extra vehicles during peak times. Navigating to and from you storage unit can be a challenge at times. Employees are hard working, friendly and eager to help. Merci.

Dana E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy T.  |  Expérience générale 
Évaluation :
1

We reserved a space 10x20 from out of state two months in advance. When we arrived, you didn't have such a space available. Best you could do was two 10 x 10 spaces far apart for more money!! The latches on the storage units were crap and broken. The storage lot is so full of rental trailers and trucks you can't even get close to your storage locker. What a disaster this place is. We couldn't get our truck or trailer close to the storage we overpaid for. NO! I would never suggest anyone EVER deal with your facility. For the prices you charge.... clean up the yard!!

Tad J.  |  Expérience générale 
Évaluation :
5

The parking of trucks were a bit tricky at times and tough to get around.

Kathya S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benny C.  |  Online Move In 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dennis R.  |  Premières impressions 
Évaluation :
5

Great service, nice folks!

Judy T.  |  Premières impressions 
Évaluation :
5

Very organized and fast

THOMAS LEE M.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill B.  |  Online Move In 
Évaluation :
2

Jeffrey was generally unpleasant to interact with. There is almost never someone at the location to speak with over the phone. The call center tries their best to answer questions but without knowledge of the exact location it never pans out. Will not be returning.

Brittney B.  |  Expérience générale 
Évaluation :
2

very disorganized and very difficult to get into the facility because trucks are always blocking the very narrow drive

Timothy T.  |  Expérience générale 
Évaluation :
5

Would recommend this place to anyone. However, they didn't have a truck so had to get that from another u-haul location that I would never recommend to anyone. Infact, I plan on spreading the word about this far less then good service I received. Sorry about that.

Gordon T.  |  Expérience générale 
Évaluation :
1

Staff was rude and inconsiderate. Blocked our unit with trailers along with trucks which made it hard to access our unit. Automatic payment setup did not work for over 6 months causing a fault in my contract and staff didn't notify me pertaining the issue from June all the way till the middle of November.... 6 MONTHS!!!!! THEN GAVE ME A HARD TIME when I wanted to get me stuff and move it to one of my other three units I have elsewhere. I will never use Uhaul company or recommend them to friends or family. This was the Pan American facility in Northport FL. 100 PERCERNT DISSATISFIED!!!!!!! Vincent

Vincent D.  |  Expérience générale 
Évaluation :
4

A little tough to get someone to answer the phone

Michael T.  |  Expérience générale 
Évaluation :
3

Late fees are outrageous. Not calling customer to inquire about payment that did not go through on auto-drafts before charging a late fee. Calling customers saying items are going up for auction if account is not brought current when the reason the balance is so high is because of fees.

Rueben R.  |  Premières impressions 
Évaluation :
5

The staff at North Port U-Haul on Pan American in Florida were always helpful and professional. I would recommend them to anyone.

Mary P.  |  Expérience générale 
Évaluation :
5

Staff members were friendly and helpful, units were clean and easy to get to.

Danielle R.  |  Premières impressions 
Évaluation :
3

Access to storage unit communication was poor. Was texted 2 gate codes that did not work for after office hours access.

Adam H.  |  Online Move In 
Évaluation :
2

Had to throw away quite a bit of things due to mold and mouse:rat droppings and things being chewed threw and chewed on. Dirt and grim all over everything, the storage units do not seal good when the door is shut. Rodents are bad and I'm assuming the place does not control pest and rodents up to par. We won't ever use a uhaul storage unit like this again

Jonathan C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joseph r.  |  Expérience générale 
Évaluation :
1

Horrible never got help and paid extra for hours and climate control that I never received worst place ever I moved to life storage

Thomas M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAY C.  |  Expérience générale 
Évaluation :
3

There was so much equipment around making it difficult to access the storage unit easily.

Larry W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATIA F.  |  Expérience générale 
Évaluation :
5

They were great

Monica D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marjorie B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles D.  |  Expérience générale 
Évaluation :
1

When my husband arrived to pick up or truck and locate our until we were told that there was no unit for us and could not find our contract number despite U-Haul taking our money for the unit. The whole thing was a nightmare and never got resolved.

Dyllan R.  |  Online Move In 
Évaluation :
1

Two days in a row I can not get into the facilty to get to my unit. The gate code sent does not work then they give me a card to use and that does not work. This has been the worst experience

TALESHA K.  |  Online Move In 
Évaluation :
5

No process was really great. I thought it was going to be much more difficult. The North Port U-Haul storage center was extremely busy, and they had a lot of vehicles and trailers so much so that at one point I was almost unable to get to my storage unit. I was able to get to the unit, by driving slowly and watching my mirrors. This is not a bad thing but it does say that they need more land and storage space for their vehicles and trailers. Overall I'm very happy with the experience. And I will be using this same service in the future if needed.

Brian K.  |  Expérience générale 
Évaluation :
5

They have been very helpful. This is the second time I've used their services. I wouldn't recommend anyone else. 

Laurie S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Emma C.  |  Expérience générale 
Évaluation :
4

my only negative is I wish there was another exit /entrance for the back and/or that the lanes were bigger or basically not blocked all the time by either Uhall trucks and trailers or other people using their units. it was sometimes impossible to get to my unit and i only went there maybe 6 times in the 2 years i had the unit. I had another unit at this location before, it was right by the return area and even though it was up front i still had issues getting to it because there was a returned Uhaul truck there. other than that, all good.

Lori W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don G.  |  Premières impressions 
Évaluation :
3

Staff was always great to work with, however the unit we had (end unit) the bottom of exterior wall was rusting away and we could see daylight and lots of bugs inside.

Don G.  |  Expérience générale 
Évaluation :
5

Everything was perfect except one thing, it was really congested with trucks and trailers. Given the layout of the facility, and the volume of business you do, I don't know how it could be easily fixed. It did feel like you were doing your best, and your people were over the top courteous and willing to help. You have a great group of people working there. Thank you for the service you provided to me and my family it was a pleasure doing business with you. Brian Reeves

BRIAN R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALIVIA D.  |  Expérience générale 
Évaluation :
2

The worst experience ever! Really disappointing ! Im not the only one to have experienced this!

kattya r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATIA F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert m.  |  Expérience générale 
Évaluation :
2

We had a confirmed reservation (Reservation #:830027-00107295) for a 10 x 20 unit. The reservation was made almost a month in advance for a cross country move. When we arrived we were casually told there was no 10 x 20 units available as if it was no problem! The best they could do was 2 - 10 x 10 separate units. And to add insult to injury we are now going to be charged $129,99 a month for each ($259,98 total) rather than the $179,99 for the same amount of space. But standing at the counter with a full truck and movers on the way, what choice did we have? Doesn't seem fair we pay more every month for inconvenient, separated, spaces due to U-Haul not being able to honor their commitment. Felt like a classic Bait and Switch.

Tad J.  |  Premières impressions 
Évaluation :
4

Thanks

Darrin G.  |  Online Move In 
Évaluation :
5

It was nice my boxes were safe uhaul is best thank you 10 stars

Mary H.  |  Expérience générale 
Évaluation :
3

The parking lot for that particular location is horrible. They store/park too many vehicles there and you can't maneuver a large truck around there easily. I always felt like I was going to either hit my truck or one of their buildings. It would have been easier if they didn't store so many in front of peoples storage units. There were many times that we had to go to the office to have them move their vehicles to be able to get into our storage unit.

MEGAN G.  |  Expérience générale 
Évaluation :
5

Only issue is it's so very busy here, extremely difficult getting in or out. Staff was great, customers were rude, would park and block driveway.

Mary Beth H.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jane B.  |  Expérience générale 
Évaluation :
4

staff helpful and polite busy place

Stephen K.  |  Expérience générale 
Évaluation :
2

We had a problem several times with trucks or trailers blocking access to our rental space.

Robert S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grethe C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine B.  |  Premières impressions 
Évaluation :
5

Richard was outstanding - he was friendly, helpful and I appreciated his help and customer service!!

robert m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D.  |  Online Move In 
Évaluation :
5

The GM Richard and his staff were extremely friendly and helpful!

Louise P.  |  Premières impressions 
Évaluation :
5

Very friendly and helpful staff. Thank you!

Judy N.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tonya K.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Emma C.  |  Premières impressions 
Évaluation :
5

The people there were so helpful and I knew I would feel safe there! Thank you for making things so easy! Jane Baker

Jane B.  |  Premières impressions 
Évaluation :
2

I had no windshield wiper on driver side and my truck smells like pee

Lisa L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Queta G.  |  Expérience générale 
Évaluation :
5

The staff was extremely helpful and very nice.

Judy N.  |  Premières impressions 
Évaluation :
5

This is my favorite u haul place

Henry F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian F.  |  Expérience générale 
Évaluation :
5

The staff went above and beyond to make us feel welcome.

William S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine m.  |  Expérience générale 
Évaluation :
1

This was the first time that I had a bad experience with a uhaul storage unit. This place from the get go looks very old and run down, the only reason I didn't turn around and leave first thing is cause I already booked it before ever seeing the place and I had first month free. I purchased climate controled so my things would stay in good condition but this was the worst version of climate control I've dealt with, every time I visited the unit didn't feel very cool at all and after a few months I see that my things are molding. I've never had a climate controlled unit mold my belongings before so I left this bad experience of a storage unit and as I was checking out, I find it that the AC for my unit building was broke for some time and that they finally fixed it. It would have been really nice for whom ever runs this location to let the people who have units know that they are having problems so that they can decide whether they want to change units or move out so things don't get bad but instead nothing war said and now I'm sorting through things with mold on them cause of their greed I'm guessing on not wanting to lose business. It's not your personal belongings so you don't care I guess.

MICHAEL L.  |  Expérience générale 
Évaluation :
4

It was a good experience for all the years that I had it.

VIRGINIA V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGINIA V.  |  Premières impressions 
Évaluation :
5

You are so busy that a larger storage unit not available

Stephen K.  |  Premières impressions 
Évaluation :
3

For being the only UHaul storage unit in the area, it's very dirty. Had to clean my own unit out with a broom and leaf blower. Dead cockroaches inside. It just seems like employees are lazy when it comes to cleaning.

Sean K.  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful, explained all the options UHaul offered, allowed us time to decide what would work best for us! No pressure sales. Absolutely would recommend!

Mary Beth H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carrie K.  |  Expérience générale 
Évaluation :
5

It's very nice to know my belongings are safe and secure and close enough l can walk there.

Paige F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAUREL Z.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHESTER P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth S.  |  Expérience générale 
Évaluation :
5

There was always great service each time I came to the facility or called and spoke with someone.

Jay F.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mark b.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy B.  |  Expérience générale 
Évaluation :
5

This was the 2nd time moving across country and both time the trailers towed great!

Richard W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim h.  |  Expérience générale 
Évaluation :
5

The check-in was quick and easy. Staff was helpful and thorough. The facility was clean and met all of our needs.

Mary D.  |  Premières impressions 
Évaluation :
5

Regional manager was there. He was great. Very friendly. Very helpful.

WILLIAM S.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Robert J.  |  Expérience générale 
Évaluation :
5

The staff members were excellent from the jump. One gentlemen, perhaps the manager, wasn't all that great, however, I upon my departure of renting two storage units, renting two one-way trucks and a trailer, I met the regional manger, "Bravo," whom was excellent. I wish I would have had the opportunity to work with Bravo from the beginning. Everyone needs a good wingman and Bravo went over and beyond to accommodate my last requests before departing. Overall, thank you to the UHaul Crew at North Port, FL.

Bich F.  |  Expérience générale 
Évaluation :
2

After i moved out of my unit i kept getting late payment notices..and notices that my property would be seized...even after calling and being told they would stop coming...

Dominick A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALONZO S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B.  |  Expérience générale 
Évaluation :
2

My unit was regularly blocked by other tenants. The facility is over run with trucks making it difficult to enter or exit. The staff watched me struggle to move out and then tried to charge me fees. The manger needs a lesson on privacy as I did not need to learn about others evocation process.

RUSTIE M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alena T.  |  Premières impressions 
Évaluation :
3

This was a high use facility, and the layout was awful. Our unit was in the back and there were three access points, which were almost always blocked by other cars. So frustrating

rebbeca f.  |  Expérience générale 
Évaluation :
5

Very good service

CHARLES B.  |  Expérience générale 
Évaluation :
5

Big bubbles. No troubles.

Gail M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean L.  |  Expérience générale 
Évaluation :
3

My only complaint was the facility was small and hard to drive through.

James O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorkis L.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RUSTIE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Desiree Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.