Évaluations des clients U-Haul Moving & Storage of North Port

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of North Port

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JOSEPH R. le

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Great

Jeffrey Y. le

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Two staffers wee apparently overwhelmed by returning trailers and they were not at all personable or accommodating to anybody. I've had better service here before.

Ralph V. le

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Le client n'a pas laissé de commentaire.

Ross S. le

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Le client n'a pas laissé de commentaire.

Adam B. le

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Had a great experience , Kody the manager took amazing care of me walking me through which truck I needed and the best way to manage my fuel

Peter V. le

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Le client n'a pas laissé de commentaire.

HUGH W. le

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Will do business again 5 Star

Jera S. le

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Le client n'a pas laissé de commentaire.

Deborah K. le

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Le client n'a pas laissé de commentaire.

Kristin C. le

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Le client n'a pas laissé de commentaire.

John M. le

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Contract in small writing. Did not have glasses Advised them of that. Advised truck was due back on Friday. Was not verbally advised of the time. Received an email friday mornstating truck was due back. I was in the middle of unloading, thinking I had until the end of the day. Charged extra.

David D. le

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I stood in line for over an hour with only two people in front of me. totally unacceptable

DAWN G. le

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Joann at the North Fort Myers transportation was probably the most helpful when dealing with the UBox she was so great and knowledgeable. Bravo Joann. ?? I would recommend a UBox to all people moving, better than competition. Jeff Varner and the gentleman working the UBox area on Sunday were awesome to deal with. If you had more employees like them it would make all moves great The young man on Monday morning I dealt with Josh Laperrire wasn’t in the best of moods when we started out. When I asked what was the attitude about the mood was much more user friendly.

Jasun B. le

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Fast & Friendly

john y. le

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Great place and people!!

julie A. le

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They were on time with everything and professionally! I was very pleased.

Roland B. le

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everything was timely and very easy .

dennis K. le

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There was a huge mix-up with our container.. we waited all day to receive it (it was not the fault of the movers). North Port thought we were picking up a Box.. when in reality we just wanted the box that we loaded in Indiana. We did not receive it until 8pm that night. —Denny Keck

Patricia S. le

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Le client n'a pas laissé de commentaire.

Mary D. le

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Our first visit was crazy, but I realized it was the time of year people were moving to cooler climate, school was out and then it was less congested very accommodating!

martin n. le

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The staff in North Port is top notch. Always accessible, cordial, professional and helpful beyond my expectations.

Norvyn S. le

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I was given multiple counts of misinformation and was not kept informed of the status of my boxes. I only learned that they had arrived after calling to find out why my card had not been charged yet for shipment. One rep told me that the boxes had not even shipped yet due to a payment hold (this was false) and the next person I spoke to told me they had arrived at the destination two days prior. Then, although I was assured they would be, the boxes were not ready for me to pick up the following morning. I will not be using uhaul again.

virginijus K. le

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Le client n'a pas laissé de commentaire.

RONALD B. le

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Our needs were tended to in a prompt and courteous manner.

Michael M. le

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Le client n'a pas laissé de commentaire.

Sondra M. le

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Rebecca and Josh are very helpful. I have my storage here too.

Ron J. le

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Le client n'a pas laissé de commentaire.

Benjamin P. le

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Le client n'a pas laissé de commentaire.

Luis T. le

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Le client n'a pas laissé de commentaire.

Brian F. le

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The only issue was the trailer ended up with a hole in it. It appeared it had a nail in it that then dislodged and started leaking. I made an emergency trade at uhaul business in Tennessee. Customer Service was excellent in Tennessee!

richard S. le

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don't know. the rental of a trailer was smooth, everything went well.

Jason K. le

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Improve customer service and information. I was not informed that you have to use the app in order to check out when you drop the truck off in order to not get charged the extra twenty dollars. I turned the truck in on time the next time at the given time, there was also no drop box for the keys so i took them home and came back at 9 am because i didnt feel safe leaving the keys . In the end got charges for something i sis not know!

Dana H. le

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Never any room to park. Always vehicles in the way Never enough staff

martin n. le

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The team in North Port rescued UHaul’s overall confusing and frustrating procedures. Th3 Napervill3 facility w as great, North Port was great. Corporate and everything in between was exasperating.

tom y. le

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Anything to do with my interaction with people at the service centers was excellent. Anything to do with on-line, telephone, and/or websites was absolutely horrendous ex the computers had the wrong i

Werner W. le

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Staff very helpful

christa b. le

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Everyone was friendly and very helpful

JOSE D. le

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Very friendly and helpful staff. I just arrived from 36 hours of traveling and they made my process very easy.

Donald G. le

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The staff was very helpful in answering questions

pia d. le

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need more parking room around buildings

micheal s. le

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Top Notch!

Troy B. le

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Richard and Steve are good hard workers. You really can't beat the value in their service. I'm going to recommend them to my friends and family who are moving to Florida. Thanks guys. Troy

Laurie A. le

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Everyone we encountered was very informative and professional. We faced a difficult move but the staff was great!

ashley c. le

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Great

roy m. le

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vary nice staf

Mary D. le

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No came in a day early and they waste time taking care of me.

Joe K. le

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Thanks

SHERI R. le

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Eventhough the rent was paid, we would come to a locked up unit. Someone damaged our door so the round locks wouldn't work. Homeless people all over the grounds and using the bathrooms ahead of custo

kristy a. le

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I can only get to my storage during midnight hours...I work 2 jobs can not get there during the day and I will not pay $10 extra to come in after hours because OTHERS want to live in there at night...

Karen B. le

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Went out of your way to help me find the correct storage size from your Available selection. I really appreciated the extra help that you gave me

robert w. le

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Would like for your staff to have printed out the information on the drop off location. Instead if me having to call the number up and gleen the information I needed for myself .

Steven G. le

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Good people to do business with !!

eric r. le

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Your guilty of theft as far as im concerned filed complaint with my bank!!

Dan G. le

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Great facility - what made it great was the gentleman who worked there and helped us - deserves a raise. Great guy and thank you if you see this.

roy m. le

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vary good service

Anthony g. le

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The owner and staff are awesome very polite and helpful and they should be recognized by the corporate U-Haul company with a certificate put at their location 4 top customer service thanks

Steven G. le

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Great value for the $$ and very helpful staff !!!

Steven G. le

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Great value for the $$$ and a very helpful staff !!!!

phillip s. le

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The entire staff went above and beyond with their service!! I used a storage unit for three months and rented trucks twice, the entire facility was spotless! Definitely deservingly a 5 + star!!!

JAMES P. le

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Josh well I think I caught him at a super busy time and could have used a little more tact . I got nothing against the guy or don’t wanna get him in hot water. And I’m sure it’s hard,but treating peo

Steven G. le

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Staff is very helpful !!!

Kathy G. le

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Perfect for our storage needs. Liked Veterans discount.

Philip K. le

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The gentleman who delivered the box to our home did an excellent job.

susan o. le

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Josh was great,

JOHN D. le

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Nice people to do business with.

DANIEL A. le

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I paid for a full month and when I left it had only been 4 days and the employee that was helping said we don't prorate if you leave early. I think that is not right.

Desiree Y. le

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Rented a 10x12 climate controlled space. Area was clean. Pest equipment in each unit. Staff was very helpful and accommodating. FYI: Cannot accommodate semi-trailer truck for delivery.

FRANK F. le

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GREAT CUSTOMER SERVICE, THE MAN IN THE OFFICE WAS VERY NICE AND HELP FULL, WOULD RECOMMEND , THANKS

Ellanna S. le

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I rented a storage space for a few days & already moved out. I got an email requesting next month’s payment. I called and was told I would get a call back but never did. They better not charge my card

Robert C. le

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Josh was very helpful. Thankyou.

Marcus S. le

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North Port facility needs to be more customer friendly. Very rude employees.

JAZZ P. le

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In the past year, there is an increased number of trailers and spare vehicles parked EVERYWHERE. I believe this has been a hazard both driving through + parking to access my unit.

sandra m. le

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My clerk Alanee made it best experience ever at a uhaul

Darel F. le

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One of the better places in this world. Everyone is friendly and helpful

Jose L. le

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This office has made unauthorized charges to my credit card. I spoke to the manager on the phone. He said he'd call me back, but didn't. I went to NP U-HAUL left a message 12/5. He hasn't responded.

RUSSELL P. le

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Gentleman at the office was very helpful and professional.

BETTY C. le

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The clerk in the store did not know how to spell common words. Needs help.

Rory C. le

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Someone tried to break into our unit messed up our door couldn't get the manager to fix it the manager is a young punk that thinks he knows everything it got infested with rats destroyed everything

Rafael G. le

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N/A

LAWRENCE V. le

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Since you charged me by auto pay 2 weeks after I moved out even rented a truck from you and still have not refunded my my money I feel you robbed me never ever will I recommend uhaul Big thumbs down

WALTER P. le

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I didn’t receive a refund since I paid for the month. Thank you

Jose Luis G. le

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The staff was courteous and helpful.

JUDITH B. le

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Would use you again in the future if needed.

JOSEPH W. le

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Always a pleasure at UHUAL Pan American.

Sharon S. le

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Only problem I experienced is gate never closed after exiting storage facility. Also, additional fines.

Kent A. le

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Staff was helpful. Was told security gate would work soon, but it never worked. NEVER had the rat problem like this in prior units. You have them. Re-bait the poison traps! Door latch stuck badly.

Mark S. le

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Friendly, professional staff. Thank You

Lamonte o. le

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great people,super helpfuland friendly. I will use them them again thanks

theresa H. le

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There needs to be a step a little closer to the ground for us short people. At least supply us with a fold up step. It really hurts our legs, back and arms getting in and out of the truck.

Joseph M. le

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Excellent service and management!

guerline m. le

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the manager you have there don’t have the potential for customers service ,don’t know how to spoke with customers no respect no comprehension at all don’t know why he makes thing complicated .

Katherine H. le

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Staff was very helpful and friendly. Thank you!

lana f. le

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My temperature controlled storage reservation was no longer available when arriving at the location in North Port Florida. My movers had to wait an hour before finding me a non tempature controlled

Charles M. le

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Would have rated higher except for bad communication upon exiting the unit...after notifying of exit plans over phone and in person, still received repeated invoices and past due notices.

arthur m. le

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This U-Haul Location is very busy and Josh and his staff do a great job.

Kalie W. le

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Everything was pleasant and easy!

Robert S. le

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Worst customer service we've ever at any storage facilities weve used. Never use this one again. And make sure people we know. Are aware of our experience.

GERRY B. le

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P

walter p. le

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You were the best ethically and helpfull 😊

Caroline S. le

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Please provide a way for your customers to dump trash at no charge.

Daniel C. le

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Easy to deal with

David S. le

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Excellent service thank you!

SANDRA K. le

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Everything was wonderful. Thanks Sandra Kachelmeier