Évaluations des clients U-Haul Moving & Storage of Northeast Tallahassee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Northeast Tallahassee

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Devar T. le

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Le client n'a pas laissé de commentaire.

RONALD j. le

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Le client n'a pas laissé de commentaire.

Robert W. le

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Staff was helpful and pleasant - good representatives of the company

KHADIJAH D. le

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This location needs better management and employees. Very unprofessional. Environment is very unwelcoming. Manager having conversations on personal phones about nonsense and have company at the location while working. I stood in line for 5 minutes, all while she was on her personal phone, before she asked “What you need?”. Manager rather talk to friends other than helping customers.

Jerry S. le

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Staff is always friendly and helpful

Daniel M. le

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The truck's AC was not working well. The UHAUL rental process is not very customer friendly...I feel like I am paying for the privilege of doing the work of what should be a UHAUL staff person...having to use my phone to take pictures and upload them in the bright sun is ridiculous.

frederick d. le

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Le client n'a pas laissé de commentaire.

BEVERLY B. le

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Le client n'a pas laissé de commentaire.

Stephen M. le

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Take care of your trucks and actually prepare them for a reservation. The money I spent for an in-town, 4 hour rental was not worth the service I received.

HARRY B. le

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No improvement is needed.

Lauren B. le

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Customer service could be improved. I felt like me being there was a hassle for them. When I walked in no one greeted me and I felt very unwelcome.

Marthe f. le

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Le client n'a pas laissé de commentaire.

Gregory M. le

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She was awesome. Being the only rep when we arrived, she was very polite, helpful, cool/calm, although, she had several customers come through. She didn't bat an eye---truly handled herself quite well.

rodney c. le

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I wish I would have known that IT would be about $100 Just to drive i+ 38 miles.

David W. le

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Le client n'a pas laissé de commentaire.

Rodney G. le

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Not a major problem but there were bugs all over the windshield from he previous user.

CAROLYN C. le

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No improvements necessary, keep things the same and continue to provide excellent customer service.

GWIMOON S. le

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Le client n'a pas laissé de commentaire.

HARRY B. le

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I saw nothing that needed to be improved upon

Veronica J. le

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Lacretia (sorry if it,s spelled wrong) Went above and beyond to help us find the right unit ! Best experience ever! Would highly recommend your services V-

John C. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Le client n'a pas laissé de commentaire.

Gail M. le

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Le client n'a pas laissé de commentaire.

Waris W. le

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Hire competent staff. Manager could not speak plain English correctly. Very unprofessional. Horrible customer service. Staff couldn't complete a simple refund. She had to FaceTime the manager. I took 41 minutes to complete that simple task. Worst experience ever!

angie g. le

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Just appreciative truck was there as requested.

Lorri W. le

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Not a thing - Great customer service

Ruth A. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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Staff was courteous and professional. When I needed to extend the rental it took a phone call and a smile. Thanks!

Marthe f. le

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Train your manager to provide premier, friendly and professional customer service.

Leanne A. le

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I went to my drop off location and it did not exist! There was a gas station there. I went to this location and dropped off after calling 1800Uhaul. I parked the truck, used the online system and left my key in the dropbox. 20 minutes later I get a call from someone telling me they don't have room for my truck. I explained that I had already dropped it off and left the key. She wanted me to come back and take the truck to another location!!! This experience with Uhaul has been horrible and I will never use you again and will tell anyone else NOT to use you. Very disappointing.

Amanda M. le

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Charged me double. I’m guessing because I came 2 hours past my expected drop off. I didn’t read anywhere that I would be charged double. I did read a extra fee would be added, but never fucking ever double. And they were rude as fuck. Find a new career

Eric A. le

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We requested a different location, and it was changed without our knowledge to a completely different location across town

Larry P. le

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The service person was efficient and knowledgeable. So the process went very well. She was not warm and fuzzy, but she otherwise did a good job.

allen p. le

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The new picture taking requirement is understandable; however, confusing. As I was taking pictures and spotted some relatively minor damage, it dawned on me. If I miss something because the sun is hitting it the wrong way or it's in a shadow, I can stand to get blamed for this. Another symptom of the world we live in, and these damnedable pieces of plastic we innesently carry around with great consternation. Heaven help me if I forget, or worse, lose this talking box.

Cassandra P. le

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U-Haul Moving & Storage of Northeast Tallahassee provided convenience and efficiency. The process to rent the truck was completed quickly and the truck I rented was ready when I got there. Thank you U-haul for making my move as easy as possible.

Kristen K. le

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Have all equipment ready for pick-up so customer does not have to drive back to pickup costing additional and unnecessary mileage.

angela r. le

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Le client n'a pas laissé de commentaire.

Karen R. le

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Have the ordered equipment! My order included both a hand truck and a furniture dolly. THERE WERE NEITHER! My helpers were not pleased and left me after only doing the furniture, causing me a second trip (an extra 50+ miles) that I then had to pay extra money for. NOT happy!

Bernard S. le

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Le client n'a pas laissé de commentaire.

Dan N. le

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Great customer service!

dana m. le

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Rude.

Jennifer B. le

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Le client n'a pas laissé de commentaire.

Angela M. le

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Lucretia Smith was very helpful over the phone and when I arrived. She was polite, professional and knowledgeable. Her helpfulness made the difference between choosing this site over others.

HARRY B. le

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No improvement necessary.

Steven H. le

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The truck was so dirty with leaf debris that I had to clean it before loading my furniture. The dolly was also missing. I usually have a good experience at this store, so it’s probably just an oversight. But still, I was disappointed.

Carmita W. le

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Le client n'a pas laissé de commentaire.

joey a. le

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Le client n'a pas laissé de commentaire.

Gwimoon S. le

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Le client n'a pas laissé de commentaire.

Dianne S. le

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Le client n'a pas laissé de commentaire.

John F. le

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Le client n'a pas laissé de commentaire.

joey a. le

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Le client n'a pas laissé de commentaire.

abby w. le

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Le client n'a pas laissé de commentaire.

anne l. le

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Le client n'a pas laissé de commentaire.

Oscar C. le

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Create a customer service friendly staff and wash the dirty vehicles.

Marcia B. le

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Le client n'a pas laissé de commentaire.

LONNIE H. le

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Le client n'a pas laissé de commentaire.

Lacy D. le

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Le client n'a pas laissé de commentaire.

brenda w. le

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Very good customer service.

gilbert v. le

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Le client n'a pas laissé de commentaire.

Crystal C. le

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Good customer service

Expedy H. le

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Le client n'a pas laissé de commentaire.

Steve R. le

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Staff was very friendly, helpfull and professional. Clean facility. Great experience all together. I would definitely recommend this location to anyone.

DAVID C B. le

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This location was very secure and well maintained. Units were very clean. The location was convenient to work and home.

vernon w. le

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Friendly and respectful staff that made my move-out stress free especially since I live in another part of the state. Thank you!

frank r. le

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Clean, yes. Well maintained, no, I had trouble keeping the roll-up door open whenever i was there. Secure, yes. Well lighted, no, No lights were available inside the unit making it difficult at night

Jeremy P. le

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They should not be parking trucks on this property. On multiple occasions, traffic flow has been blocked. The side gate did not work for 3 months.

PEGGY B. le

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Staff inconsistently knowledgeable, office often left open without staff service, payment issues were unresolved. Parking unsatisfactory both at office and at unit, temp not regulated as it should be.

MARIA D. le

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New manager is doing a fantastic job and should be reconized for the excellent job she is doing. The place is always clean and the staff is friendly.

Florence M. le

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The office staff were welcoming, patient, and helpful.

JOHN A. le

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Clean units and clean bathrooms !!! Thank you

ken s. le

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No words can describe the horrible service I encountered

shontia f. le

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Very welcoming work family!!

Joel P. le

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No

Joel P. le

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Overall wouldn’t recommend, poor exp. Had a stellar initial move-in until damage happened to my unit’s good my someone else’s negligence. Management incompetence and unwillingness showed hardcore

James G. le

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Staff was friendly and helpful.

David R. le

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It would be nice if could keep the climate controlled units at a cooler temperature instead of being close to the max of 85 degree 's. Thanks

diane T. le

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Excellent

Alicia C. le

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Friendly service

Jeffrey C. le

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Very good

torri h. le

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I was a client that lived in another location so I set the billing up on automatic draft which it never worked so I would have to call monthly to make payments.

kaitynn b. le

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Calling customer service is a problem due to the long long waits to talk to a representative, this does not apply to the actual uhaul location, they were great.

Walter H. le

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Served my needs and staff was excellent.

Karen b. le

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Travis was awesome

Ken M. le

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Superb service!

Deborah I. le

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No issues and everyone was very polite and helpful!

Sterling T. le

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This was my 2nd time using this storage. Always the best!

stan d. le

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I will be back to this location for sure should I need storage again