N/alinda m. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Northeast Tallahassee
Pour nous contacter
Tallahassee, FL 32308
(Across from Skate World North of Centerville/Blairstone intersection)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.PAM S. | Expérience générale
Everyone at this Uhaul storage were so friendly and efficient. Fabulous place terrific people!DAWN a. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S. | Expérience générale
Only issue I had was the representative could not find my key to the truck I rented. I was given a spare after 20 minutes of waiting. I don't know how y'all lost a key, but I would say don't do that for the next customer.Tyler T.
At least have a chair or two for a customer to sit in while waiting.Jane G.
Le client n'a pas laissé de commentaire.Marie C. | Expérience générale
Le client n'a pas laissé de commentaire.Chavetta C. | Premières impressions
Le client n'a pas laissé de commentaire.Mandy C. | Premières impressions
Ordered an appliance dolly and upon arrival was told they didn't have any. Was initially sent to wrong truck. Picked up appliances from store and that store loaded onto the Uhaul I ordered, I got home and discovered the ramp didn't work, so I'm at home and can't get the refrigerator off of the Uhaul. I called the Uhaul store and an employee tells me, â€œOh, someone should have told you that ramp is messed up but you can sometimes â€˜jiggle it' to make it come outâ€. I returned the truck to get another, so I had to back the new truck up to the old one and then had to slide the fridge from one truck to the nextâ€¦all by myself.Bryan S.
Le client n'a pas laissé de commentaire.laura r. | Expérience générale
Le client n'a pas laissé de commentaire.Franklin J.
Very helpful staff. Easy and convenient experience.Emily and Mary E K.
I had to insist that employee check in my rental truck. I was responsible for it for two more days and did not want any problems. She did not want to get off her chair and go out to do five minutes of work. Totally unacceptable behavior from a Uhaul representative, reflective of bad business management and/or practices.James R.
The staff was very friendly and professional. However the doors on the rental truck squeaked very bad.Julie K C.
Nice and simpleSatya Surya Siva Rama Krishna R.
Le client n'a pas laissé de commentaire.Beatriz L.
Le client n'a pas laissé de commentaire.Laura W.
Le client n'a pas laissé de commentaire.mary M.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Paul S. | Premières impressions
The staff was friendly and helpful. The ladies at the desk, Lacretia and the other lady whose name I do not remember, were quick to provide a solution to a problem I was having, and were thoughtful and kind. I truly appreciate those two women, and they are a credit to your organization.Sally R. | Expérience générale
Le client n'a pas laissé de commentaire.Dennis H.
Le client n'a pas laissé de commentaire.angela a. | Expérience générale
Le client n'a pas laissé de commentaire.Kareem M. | Expérience générale
I was very pleased with the staff and the condition of the truck.lynda M.
Le client n'a pas laissé de commentaire.Joseph L.
Le client n'a pas laissé de commentaire.Ron J.
From beginning to end, the service was great on both ends of my move. Top notch Service for me from pick up to drop off...STANLEY M. | Premières impressions
I checked in and out with no problems and it was very quickSid S.
Le client n'a pas laissé de commentaire.JOANN P.
Great facility. Clean and courteous. We rented a U-haul truck for our move and received the first month of storage free. Great deal!Connie S. | Expérience générale
Staff is great!Ron J.
Great service.Brina S. | Expérience générale
Never again. 15-foot noisy old truck. It had the driverÂ´s seat belt plug broken, so it kept beeping as it could not detect I had my seatbelt on. Should have taken a photo of mileage and gas. I feel absolutely cheated.Maria P.
The employees were very professional and courteous. The facility was always clean well-lit and very accessible.ouida s. | Expérience générale
Le client n'a pas laissé de commentaire.Dongkoo S.
We accidentally unloaded into the wrong unit and I was physically and emotionally exhausted from an extremely difficult move. The two women behind the counter stepped in and took over for me. Their kindness and empathy I will always be grateful for. Lucretia is the name of one of the women. Sadly, I do not remember the name of the other women. They went beyond their job description for me. Thank you so much, ladies.Sally R. | Premières impressions
The van was extremely clean and the whole process was so easy. Fortement recommandé!John Q.
The vehicle I rented was not available (even though website said guaranteed). I was given an alternative vehicle which was good. The problem is that I was charged for gas and mileage for the rental. The truck had the minimum gas in it for a rental when I picked it up and it was far less gas efficient than the van I rented. So, basically I got charged an extra 25 $and was screwed by the truck not being fully gassed up.Stephen H.
Le client n'a pas laissé de commentaire.JOHN S.
Ridiculous to double charge for an extra hour and a half.Cherise M.
Le client n'a pas laissé de commentaire.James P.
No improvements needed. Staff was very helpful and move was successful.Brenda M.
Great experience, all except for there being no way to turn on the light in the unit. There's a bulb up top but no string hanging down with which to turn it on, and we couldn't find any switches anywhere inside or outside of the unit. At least the hallway light was bright!Kathryn E. | Premières impressions
Le client n'a pas laissé de commentaire.james s. | Expérience générale
Great experience!Kathryn E.
Mrs.Smith was excellent... Very Helpful and nice!Kareem M. | Premières impressions
Le client n'a pas laissé de commentaire.Jada D.
Offer a discount to customers if they return the equipment sooner than expected. I rented my truck for three hours and only needed it for two hours.Jeff E.
Le client n'a pas laissé de commentaire.Demetrius F.
I was over charged. My bill was 80 $ and change I was charged 136$ and change. I think it's fair to give me my money back since I was over charged.Kristi U.
Le client n'a pas laissé de commentaire.Ron J.
Le client n'a pas laissé de commentaire.Sylvia B.
Le client n'a pas laissé de commentaire.Jovita W.
On my move out day, the elevator would not work. The young man that was in the office troubleshooted the issue from the control room to walking floor to floor to see if anything was impeding the door from closing. He was determined to figure out the problem. I appreciated this so very much. By the time the movers arrived, the elevator was working and I was able to move into my new condo on the day planned. Thanks so very much!Wilma W. | Expérience générale
Excellent customer service and very understanding staff of my needs. 10/10 recommend.JEREMY C.
The seat belt was stuck. Other than that the truck was goodBarbara A.
Le client n'a pas laissé de commentaire.tyrone P.
Le client n'a pas laissé de commentaire.Nicole O.
I live 20 miles away and have to travel a long way to get a cargo van. There is a Uhaul in my town, but does not feature cargo van. I need it 6-8 times a year.robert C.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Sidney S.
This location will scam you out of money on gas. I didn't pay close enough attention to the actual placement of the needle on the paperwork. They said it was 7/8 when the truck was actually at 3/4. I filled the tank over 3/4 where the needle was when I received the truck and they still charged me 18 $for gas because their paperwork said it was at 7/8. I only drove the truck a total of 7 miles!!!James G.
Just keep doing what you are doing.Joan K.
Le client n'a pas laissé de commentaire.Michelle S.
Thank you for all the assistance and kindness. Happy 2021Danny E. | Expérience générale
Wonderful experience. Staff was super helpful!!Sarah G.
GREAT STAFF, GREAT, CLEAN FACILITIES & OFFICE! GREAT EXPERIENCE!Connie S. | Premières impressions
I had a 25 minute wait standing in line to return truck, due to single staffer on duty on a Saturday morning. If â€œdrop and goâ€ was available, that wasn't communicated. Seems like opportunity for improvement.Geoffrey L.
Le client n'a pas laissé de commentaire.Murray M. | Expérience générale
Ms. Ashley Williams checked me in 02/07/2021. Very pleasant to work with. Very helpful on the returning vehicle the next day. ( Peace of mind that I would not be late). Ms .Lacretia Smith checked me back in 02/08/2021 and was also very pleasant in her going thru checking the vehicle in. Both are a great asset to U-Haul.Douglas E.
The staff was very helpful and polite.ouida s. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly J.
Professionally done.Billy H.
Le client n'a pas laissé de commentaire.Alexis D.
The lady who helped me was very unprofessional and I ended up get charged for extra day and after hours fee when she had my truck turned in at 7am which wouldn't even have been after hours. I only had the truck for two hours to help my elder mother pick up a table and had it turned in before 8:20pm and was charged over 100 dollars and then had to call customer service and have them fix it.Ben G.
Le client n'a pas laissé de commentaire.Christopher Y.
First time rental -- Good service. Wish we had a closer availability for Cargo Van. Probably won't happen in Monticello Fl.Robert C.
Great service and equipment in good repairMark D.
The truck was awful. I only needed it for a day so I didn't bring it back but it is shameful that a vehicle in such poor condition is rented.Tsachee Z.
Le client n'a pas laissé de commentaire.Betty G.
Le client n'a pas laissé de commentaire.Benjamin H.
Le client n'a pas laissé de commentaire.Fred K. | Expérience générale
Staff was courteous and professional, handling multiple tasks and customers with ease. Every thing about this experience was excellent. Great employees!!Cynthia W.
Le client n'a pas laissé de commentaire.Michael B.
Easy website to secure unit. Facility well maintained!Fred K. | Expérience générale
Le client n'a pas laissé de commentaire.Lorri B. | Premières impressions
Don't charge them for things they didn't rent.SAMUEL JOHN C.
Friendly & Excellent Customer Service.Vernon D.
Very cordial and helpful staffJimmy C. | Premières impressions
The space unit was just enough for my stuff and I felt confident that my belongings were safe.GAIL K. | Expérience générale
Le client n'a pas laissé de commentaire.JORDAN T.
Do not rent from these people . I actually gave a good review on a prior rental but all was needed to see how this facility runs things . I went and changed my gate access because I had reason to believe my co workers might have been coming after hours. So what did the front office do ,they gave one of my guys my new gate code so he was coming in and out as he pleased and they going to tell me I need to leave because he was coming in late at night when they gave him the code .which happens 2 be the 4 digit code for all of my important business. Including my home door lock. What a jokericki b. | Expérience générale
Le client n'a pas laissé de commentaire.Grady E. | Premières impressions
Absolutely wonderful service. Customer service was great! U-Haul rocks.Catherine C.
Very clean and helpfulwayne M.
Very smooth and easy process, from check in to check out.Gabriela M.
I didnt like the fact I was told I wouldn't be charged to keep the truck longer and then I go to return the truck and I'm being prompt about a different total that was more than my original total. And when I walked in the establishment the personnel was outside getting another truck ready and saw when I got out the car and had me waiting until I walked outside to get his attention.Savannah M.
Le client n'a pas laissé de commentaire.Anita P.
Moving helpers were so helpful and to help on a Sunday was so convenient for my move.Crystal B. | Premières impressions
Good ServiceTerrell J.
Le client n'a pas laissé de commentaire.HOWARD S.
I have received the best of service throughout the duration of my storage need. Laucreita and Tory (management) are the best.LOLA B. | Premières impressions
Le client n'a pas laissé de commentaire.Lakechia E.
Le client n'a pas laissé de commentaire.john b. | Premières impressions
I reserved a 10' truck to move a piano. Imagine me finding out there is not a ramp attached to the 10' trucks when I was trying to load the piano. LET YOUR CUSTOMERS KNOW! Any truck without a ramp is about useless.Danny H.
The two ladies on site were knowledgeable and had awesome customer service.Damien J.
Le client n'a pas laissé de commentaire.laura l. | Expérience générale
Horrible mobile pick up/drop off. Would've been faster to pick it up with a representative. Drop off added extra frustration to an already difficult moving day. Truck was in good shape and clean but that's the only positive thing about this rental experience.Kimberly A.
Le client n'a pas laissé de commentaire.Anthony P.
Le client n'a pas laissé de commentaire.Laura L.
I didn't receive my furniture pads, didn't realize until after I left the U-Haul center. When I returned, I informed the attendant that I didn't get my furniture pads. She mistakenly proceed the order without the refund. She was not able to complete my refund, she called her manager and had her manager complete the refund. I was not satisfied that I didn't receive the furniture pads. This was my first time renting furniture pads. However, I did not want to leave the store without a statement showing that I would receive a refund, so she wrote a note on the receipt. I did receive an email 5 minutes later showing the refund amount.Coretta P.
Le client n'a pas laissé de commentaire.Godwin D. | Expérience générale
I am disappointed because when I called 1-800-go-uhaul, the rep informed me that I could get an air-conditioned unit for 139 $. I asked her to reserve it for me. Then, when I went to the actual facility to move my things in, I confirmed with the lady at the front desk that the storage unit assigned to me was air-conditioned, and she said yes. I then proceeded to my unit and moved my things in. I thought it felt too hot to be air-conditioned, so I went back to the front desk to ask the lady to double-check that my unit was air-conditioned. She said no it wasn't, and that I had to pay 169 $for that. This directly contradicts what I was told over the phone and what she told me when I spoke with her initially. She did transfer me to an air-conditioned unit for 169 $but now I have to go back and move my heavy things from the previous unit to an air-conditioned unit.Briggs E. | Premières impressions
Le client n'a pas laissé de commentaire.Sheila H.
Le client n'a pas laissé de commentaire.Lawrence B.
Le client n'a pas laissé de commentaire.Janssen S.
I have rented from this location multiple times for various needs. However, the young lady carried on an entire conversation from her cell phone while on speaker phone. She told her friend to lower their voice because she had a customer and her friend laughed and said so This is so disrespectful to the customers. Her conversation continued while the gentlemen checked in behind me. Not only was she on the phone but the friend was cursing. The young lady checking me in was polite but also had her mask only covering her mouth.Judith B.
The management do a great job. Very laid back and chill atmosphere but still keeping everything in check. Im get rid of the storage but still rent and office and would highly recommend this facility to anyone looking.ricki b. | Expérience générale
Le client n'a pas laissé de commentaire.Kathleen R.
Le client n'a pas laissé de commentaire.Deborah B. | Premières impressions
This company RUINED my already difficult day of moving since we were living in carbon dioxide and mold, so we are already in very bad health conditions. They forgot our equipment. Charged us for two days when we had to take an hour out of our time to go back and get the equipment they forgot. My boyfriend called the location and spoke to the absolute most rude cashier in the world who shouldn't even have a job due to her unprofessionalism, she was the second of my bad day. When I asked what time I had to bring it back they said by the end of the day. When I asked about compensation for the miles I wasted they contradicted themselves and told me since I was keeping the truck longer (because of their mess up) they wouldn't pay me back. When My boyfriend and I woke up this morning before our X-ray and EKG, due to mold, we saw we were charged almost 150 $for a bullshit experience. Do not waste your time on this company as they do not give a shit to be decent human beings and try to get over on you by lying and overcharging you.Danielle M.
The gentleman that waited on me was very professional, he was pleasant and knew his job. Continued service like this is very important and welcoming.Catherine M.
Nothing - the whole process was easy!Alonzo D.
Ashley was there for my pick up and drop off, she was working alone and handling EVERYTHING like a pro and maintained being professional the whole time. Thank you ASHLEY!!SHANA G.
My whole family felt well cared for.Dennis Michael M.
I think the van could have been more clean. It wasn't bad but not freshly cleaned that I could tell. Can't tell if it was sanitized for COVID-19.Barbara F.
Everyone was kind and efficient and helpful. Great at their job.Darlene B. | Expérience générale
Very professional and friendly staff. Facility is maintained wellMichael A. | Premières impressions
The staff and services were best I've been involved with. They made a hard move the easiest it could be with excellent service.Darlene B.
Answer the phoneJamila L.
Le client n'a pas laissé de commentaire.Scott A.
My truck wasn't ready at all and pick up time took almost an hour late. But I liked the online pick up and return service.Peter M.
Le client n'a pas laissé de commentaire.Hope W.
Le client n'a pas laissé de commentaire.Aaron M.
Le client n'a pas laissé de commentaire.Anthony W.
Le client n'a pas laissé de commentaire.Barbara C.
Le client n'a pas laissé de commentaire.tajanae m. | Expérience générale
Torel is excellent at what he does,HEATH M.
I rented the truck for a day, which is supposed to be 19,95 $ + 0,59 cent a mile. I got the truck with a little less than half a tank. I drove it 7 miles and put the amount of gas to get it back to where I had it when I got it. And they charged me 86 $. They filled the truck up and charged me for the other half a tank.JAVIER O.
Would highly recommend UHaul to anyone.pia l. | Expérience générale
Le client n'a pas laissé de commentaire.marta s. | Expérience générale
I reserved a storage unit and charged more even though I showed proof of receiptMILAGROS L. | Premières impressions
Le client n'a pas laissé de commentaire.Jerry G. | Expérience générale
Le client n'a pas laissé de commentaire.xavier s. | Expérience générale
Le client n'a pas laissé de commentaire.Eric R. | Expérience générale
Le client n'a pas laissé de commentaire.marta s. | Premières impressions
Le client n'a pas laissé de commentaire.stephen s. | Expérience générale
The experience with horrible the staff as well as management were very nasty and unorganized and did my know gate hours and policies they never answered the phone or returned any of my messages the manager was very rude and disrespectful I called and told them I was moving out on the 15th and I was still being charged for the storage as of the 31st I hope I never ever have too use this company ever againTRACY L. | Expérience générale
Our actual storage room was not lit. it was kind of dark and we thought it should have had a light. We managed.Jan V. | Expérience générale
To expensivefindly e. | Expérience générale
I assured by the U-Haul representative the size unit secured would fit a single Queen bedroom set which it did not. We were not able store all our contents. Also for an inside climate controlled unit it was extremely warm in the building. Staff were disinterested at check-in and frankly rudeFred K. | Premières impressions
Le client n'a pas laissé de commentaire.Kisha M. | Premières impressions
Le client n'a pas laissé de commentaire.tajanae m. | Premières impressions
We were so tired after moving. And, your staff was very kind and helpful. It was a most positive experience. Thank you all so much! Frances Leemary l. | Expérience générale
Thank you for extending the free storage offer to us! It is a life saver. You were wonderful!mary l. | Premières impressions
I have always found the facility to be clean, well lit and safe. The staff have always been helpful and courteous.MARY W. | Expérience générale
Very difficult to maneuver around as there were vehicles parked everywhere.Timothy H. | Expérience générale
Good jobTim T. | Expérience générale
Staff does a great job!!!Paul D. | Expérience générale
The facility was well maintained except for the elevator which had a horrible shacking vibration which caused concern.Bill C. | Expérience générale
Thank you for your 5 years of friendly service and care as well as protection of my mother-in-law and father-in law’s precious personal and valuable things that they worked hard for over the years.GERALD M. | Expérience générale
Staff was very helpful. I would recommend U-Haul to everyone.Barbara A. | Expérience générale
The manager is very unprofessional and very disrespectful and I was also over charged I dropped a truck off on the 17th of these month and I was charged again on the 21st and I haven’t got my moneyTRACY L. | Premières impressions
I had multiple units for almost 15 months, one of which was affected by Hurricane Michael. The staff's handling of that damage was tremendous. Would highly recommend this location to anyone.eleanor w. | Expérience générale
I rented a,climate controlled unit, and twice in the rwo month's rental period the air conditioning was not operating properly in my hallway of my unit. When I reported it, there's a lack of concern.jil b. | Expérience générale
When I need another storage unit I will use them! Great customer service and always helpful!JENNIFER H. | Expérience générale
Very friendly staff, helpful and answered all my questions in a professionally manor. The space was clean, easy to get into when I wanted.patty s. | Expérience générale
Excellent customer service and impeccable facilityTamberly M. | Expérience générale
Extremely easy making of reservation, extremely helpful and accommodating staff, top notch customer service all the way around. We could not be more impressed with this U-Haul facilityTamberly M. | Premières impressions
The lighting and cooling was good enough to do "work" in the unit.ANN W. | Expérience générale
Very clean facilities!!!JOHN A. | Expérience générale
Lacretia (sorry if it,s spelled wrong) Went above and beyond to help us find the right unit ! Best experience ever! Would highly recommend your services V-Veronica J. | Premières impressions
Lucretia Smith was very helpful over the phone and when I arrived. She was polite, professional and knowledgeable. Her helpfulness made the difference between choosing this site over others.Angela M. | Premières impressions
Very good customer service.brenda w. | Premières impressions
Staff was very friendly, helpfull and professional. Clean facility. Great experience all together. I would definitely recommend this location to anyone.Steve R. | Expérience générale
This location was very secure and well maintained. Units were very clean. The location was convenient to work and home.DAVID C B. | Expérience générale
Friendly and respectful staff that made my move-out stress free especially since I live in another part of the state. Merci.vernon w. | Expérience générale
Clean, yes. Well maintained, no, I had trouble keeping the roll-up door open whenever i was there. Secure, yes. Well lighted, no, No lights were available inside the unit making it difficult at nightfrank r. | Expérience générale
They should not be parking trucks on this property. On multiple occasions, traffic flow has been blocked. The side gate did not work for 3 months.Jeremy P. | Expérience générale
Staff inconsistently knowledgeable, office often left open without staff service, payment issues were unresolved. Parking unsatisfactory both at office and at unit, temp not regulated as it should be.PEGGY B. | Expérience générale
New manager is doing a fantastic job and should be reconized for the excellent job she is doing. The place is always clean and the staff is friendly.MARIA D. | Expérience générale
The office staff were welcoming, patient, and helpful.Florence M. | Expérience générale
Clean units and clean bathrooms !!! Thank youJOHN A. | Réservation
No words can describe the horrible service I encounteredken s. | Réservation
Very welcoming work family!!shontia f. | Réservation
NonJoel P. | Expérience générale
Overall wouldn't recommend, poor exp. Had a stellar initial move-in until damage happened to my unit's good my someone else's negligence. Management incompetence and unwillingness showed hardcoreJoel P. | Expérience générale
Le personnel était amical et serviable.James G. | Expérience générale
It would be nice if could keep the climate controlled units at a cooler temperature instead of being close to the max of 85 degree 's. ThanksDavid R. | Réservation
Excellentdiane T. | Expérience générale
Service amicalAlicia C. | Expérience générale
Very goodJeffrey C. | Expérience générale
I was a client that lived in another location so I set the billing up on automatic draft which it never worked so I would have to call monthly to make payments.torri h. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!