Le client n'a pas laissé de commentaire.LANISHA W. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Northeast Tallahassee
Pour nous contacter
Tallahassee, FL 32308
(Across from Skate World North of Centerville/Blairstone intersection)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Howard A.
Just on information given was told I would be charged 0,29 per extra mile driven I was charged a dollar plus 60 cents tax after bringing the vehicle back early am with more gas than when it was picked up but overall things were great 👌Surry W.
Le client n'a pas laissé de commentaire.jonathan a. | Premières impressions
Great equipment and service!Randall B.
The pick up truck had a smoke . Staff courtesy was great!Ronnie D.
To expensive the 19,95 rental fee is missleadingChase S.
It is a very tight area, hard to move around in with a vehicle of any size and especially if you are carrying a trailer. It appears there are multiple businesses that are also running out of that facility so that makes it that more difficult to maneuver when you are trying to navigate in and around parked truck and trailers all throughout the property. We made a reservation well in advance and when we showed up from our 500 mile trip, there was not the size unit that we reserved available, I am certain this is a corporate issue and they don't care they are overbooking no matter what, it made things very stressful for a family moving from out of state. After a lot of phone calls with corporate and talking to multiple people that never helped at all, Thankfully we came to an alternative plan with the help of Torrey one of the managers (although inconvenient) we got 2 units on separate floors. We payed for "Climate control" for both our units, the climate control on the third floor was really only keeping the moisture out at best because it was crazy hot up there. Lastly, there was a business or rental office room on the first floor directly across from our elevator access that some young men always seemed to be in and out of throughout the day and night. The smell of weed coming from that place would just about knock a grown man down. A bad look for a professional storage provider. We appreciated the restroom facilities for the just in case emergencies, very grateful for them and the access in and out of the mechanical gate was very easy. Thanks Torrey for all your help, I know most of this isn't the best feedback but it's honest.Winston J. | Expérience générale
We had our storage unit for many years and have been very satisfied with tha facility and never was concerned about my property.LACHLAN M. | Expérience générale
Keep doing the same awesome job!James W.
U-Haul should pro-rate (refund( money if the storage unit is not used for the entire month.STANLEY M. | Expérience générale
Never had any problems with this facility. Je les recommanderais à n'importe qui.TARCISO R. | Expérience générale
I would have given an excellent rating but for the 6 attempts for card approval. The card terminal stated approved but computer took 6- 7 times before showing approved.Sean D. | Premières impressions
Le client n'a pas laissé de commentaire.Coretta P.
Le client n'a pas laissé de commentaire.Albert B.
Thank you for everything this weekend!Joel P. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTINE L. | Expérience générale
I had reserved a dolly and furniture blankets. When I went to pick up the van and equipment the blankets and dolly were not available. What's the point in reserving if the items will not be reserved.Jose A.
Very quick and staff was great!Kendall V.
Le client n'a pas laissé de commentaire.LANISHA W. | Premières impressions
Le client n'a pas laissé de commentaire.Richard T.
Le client n'a pas laissé de commentaire.Winston O.
Excellent customer service!Paige G.
Le client n'a pas laissé de commentaire.Lucia V. | Expérience générale
Le client n'a pas laissé de commentaire.daisy m. | Expérience générale
Le client n'a pas laissé de commentaire.Aidan M.
Le client n'a pas laissé de commentaire.Donna M.
Le client n'a pas laissé de commentaire.Kimberly M. | Expérience générale
Le client n'a pas laissé de commentaire.PAM M. | Premières impressions
The woman who checked me in was very friendly, competent, and helpful. Give her a raise!Adam B. | Premières impressions
I rented a truck with this company and almost every light was on. Engine light, brake light, and things I didn't know had lights. I had to help a friend move and I didn't think tje truck would make it. I couldn't wait to drop it offshane A.
Le client n'a pas laissé de commentaire.Anthony C.
My guaranteed reservation was cancelled and the location refused to honor the $50 credit. Calling 1-800-GO-U-HAUL resulted in a phone loop and 50 minute wait time and I never actually got to speak with anyone. I would like my $50 creditMonroe D.
I think i overpayed for gas because i dont know what exact level of gas i received the uhaul and we had to do a full tank.Johnard D.
Le client n'a pas laissé de commentaire.mike c. | Expérience générale
Le client n'a pas laissé de commentaire.Mackenzie Y.
Kennajiah was a life saver, please forgive me if misspelled your name. You made my freaking day, you made the play of the year!carlos L.
The customer service on site at the time of pickup was very helpful. The lady in attendance at drop off time was nice also. Merci.Fanny I.
Very nice customer Servicelisa H.
Le client n'a pas laissé de commentaire.Yves M.
Le client n'a pas laissé de commentaire.Philip H.
Le client n'a pas laissé de commentaire.Adam W.
Le client n'a pas laissé de commentaire.Howard A.
N/ajordan P. | Premières impressions
Le client n'a pas laissé de commentaire.George W.
Was nit able to get the dolly that I requested the day b4 when making the reservation...but service was great.cheryl B.
I have used this location many times in the past few years. Staff and equipment is great! Really appreciate the fast and direct service.Tyler P.
Le client n'a pas laissé de commentaire.AFRYEA B. | Expérience générale
Le client n'a pas laissé de commentaire.Rodrigo P.
Le client n'a pas laissé de commentaire.Sierra G.
The check engine light was on when I rented the truck. I reported it to the attendant.James H.
Le client n'a pas laissé de commentaire.Osman Y.
Le client n'a pas laissé de commentaire.stanley N.
All the staff were very friendly and helpful. They remembered me every time I went into the office and even asked about family members that had previously accompanied me.david w. | Expérience générale
Le client n'a pas laissé de commentaire.ZLATKIN I.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Alice S.
Le client n'a pas laissé de commentaire.anita B.
Le client n'a pas laissé de commentaire.LAURA C. | Premières impressions
Cleaner windshield inside and out would help more than you knowEager A.
Le client n'a pas laissé de commentaire.TAIHIMI P.
Nothing , customer service was excellent!!emltonia L.
Staff is always excellent! Location is super clean and they maintain everything exceptionally well!Lisel L.
Le client n'a pas laissé de commentaire.brenda T.
Le client n'a pas laissé de commentaire.Rexford S.
Nothing to improve.Meia J.
Le client n'a pas laissé de commentaire.Reginald H.
You advertise climate control and my storage was not. I didn't realize it for a whole year. Sylvester S. | Expérience générale
Check in process very confusing & long! How would u return a rental if u did not have a cell phone after hours?Edwin R.
Le client n'a pas laissé de commentaire.Clayton D.
Employees were exceptional - extremely helpful and quick. Even with a busy store they kept everyone moving. Parking is a bit limited, but would go back just for the customer service.KRISTIN J.
When I arrived to drop off my rental, I was told that they do not accept one way drop off. I had gone to this location to inquire about renting a truck in Dothan then dropping it off there. I was told that I would have to rent on line but I could drop it off there. On my way from Dothan to Tallahassee I called this location asking if it was OK to drop truck there. I was told I had to go on line to request a drop off. They approved and granted my request to drop at this location. When u arrived I was told they do not take one way drop offs. After 20 minutes of being on the phone with Uhaul an employee at that location came out and said I had just the truck she needed and accepted the truck.Kendra K.
Le client n'a pas laissé de commentaire.Marci B.
Le client n'a pas laissé de commentaire.BENJAMIN P.
Le client n'a pas laissé de commentaire.AFRYEA B. | Premières impressions
Le client n'a pas laissé de commentaire.Quartil R.
Staff was nice and helpful.JAMES L. | Expérience générale
Le client n'a pas laissé de commentaire.Jennifer A.
Customer service associate was very helpful and friendlyMICHAEL T. | Expérience générale
Very smooth process!!! Will use them again over Home Depot or LowesAnnette H.
Le client n'a pas laissé de commentaire.Austin G.
Le client n'a pas laissé de commentaire.KAREN M.
Get more employeesBenjamin L.
I left my boxes in the truck overnight as we were tired Wednesday night to continue Thursday. It rained heavily in Tallahassee, Florida on Thursday 5/26/2022, and most of my boxes with my books, dishes and clothes got soaked from the rain. There was a leak in the right side of the roof and we didn't know until we started unpacking. That really put a â€œdamperâ€ on my move.Cathy D.
Le client n'a pas laissé de commentaire.John Paul G.
Le client n'a pas laissé de commentaire.Mason P.
Third U-Haul location I had to go to just to find furniture blankets! They limited how many I could get. Woman at register did not know how to use it. Guy who took charge took approximately one HOUR to ring up the blankets. UNBELIEVABLE how TERRIBLE the service was!!!Terri M.
Need to have two people on-site. The door was open but I had to wait about 15 minutes for someone to come to the counter. Even though there was a note to call on the walkie-talkie both were on the counter. Once clerk got to the counter everything went smoothly. If a clerk is going to be out on the property the walkie-talkie needs to be in their processingMarvin A.
Le client n'a pas laissé de commentaire.LATWEET G.
The truck smelled like cigarettes and weed and was sticky and grossKatryna C.
Have more people working, it took me about 20 mins to pick up my reservationâ€¦ I understand it's dependent on who walks in, but if there's 1 person working, it's bound to fail. I returned my truck just on time for the scheduled return after picking up the truck around 20 mins late from the pick up.Jack C.
There was absolutely no employee on site. Four customers standing and waiting. You were to call a walk-ie talkieKristy P.
Le client n'a pas laissé de commentaire.john H.
Le client n'a pas laissé de commentaire.Katrina W.
Equipment was full of smoke smell, staff was very rudeNeel V.
Desk clerk was very courteous and patient.Matline F.
Le client n'a pas laissé de commentaire.Robyn G.
The representative did not explain to me the gas charges nor did I receive a link to acknowledge the condition of the truck and was charged a gas fee as a result. When I spoke to the representative, they hung up in my face and told me it was my fault that I didn't take a picture of the truck. I returned the truck with the amount of gas I received it with, and was charged. I need this rectified immediately.danreyell H.
Le client n'a pas laissé de commentaire.Shameka B.
Le client n'a pas laissé de commentaire.STEPHEN L.
Le client n'a pas laissé de commentaire.TIMOTHY G.
Le client n'a pas laissé de commentaire.Michelle C. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara F. | Online Move In
We had to rent a storage room at the last minute as we were moving our daughter to a new city. The uhaul staff was helpful and friendly and the facility was clean and well-lit. It was also easy to rent a Ubox a month later to move the rest of her belongings to her new city! Will highly recommend uhaul to family and friends!!Kathy H. | Expérience générale
Le client n'a pas laissé de commentaire.Ramxil B.
Great Customer ServiceCraig C.
Falta iluminación dentro del almacenamiento.Fredy C. | Expérience générale
All is well as is.CARL G.
Keep up the good worklakesha R.
Your customer service staff are superb!DAVID M.
CONTINUE to assure that power access to the "cigarette lighters" works. These are not just CIGARETTE LIGHTERS -- THEY ARE WHERE WE PLUG IN GPS! Once we found out after leaving Uhaul that ours did not work and UHAUL refused to meet us to fix it! JUST A CIGARETTE LIGHTER ?? NO!!! When you are going to a big city or other unknown place -- it's important.....robert C.
Le client n'a pas laissé de commentaire.camille w. | Premières impressions
Le service à la clientèle était génial.Shaakira H.
Great service. Clean. Quick Best rental van service ever.David B.
Le client n'a pas laissé de commentaire.Kim B.
Le client n'a pas laissé de commentaire.Jennifer C.
Do not allow mobile app rental process. I had to go back and forth to the office to get keys, then get out of the gate. It was very aggravating to have to do.Damian B.
Le client n'a pas laissé de commentaire.Wayne P. | Expérience générale
IMPROVE YOUR RESERVATION SySTEM.ITS HOT TRASH. I WENT TO SIX DIFFERENT PEOPLE FOR SAME VEHICLECHRISTOPHER F.
Accessibility to online pick upBlake B.
Le client n'a pas laissé de commentaire.NORMAN D.
Manager (staff member) was great!JOVITA W.
Customer service was great!DONALD G.
Le client n'a pas laissé de commentaire.Brian B.
Le client n'a pas laissé de commentaire.NIKIA T. | Expérience générale
Le client n'a pas laissé de commentaire.Paul W.
Excellent service à la clientèle.RAKESH P.
Always clean. Nice place to store your stuff. I was very please with the staff. If I ever need to, I'll be back. MerciAnnie G. | Expérience générale
Love working with UhaulEDWARD T. | Premières impressions
The best and caring most compassionate receptionist I’ve ever encountered thank you for making my day A more pleasant experience as difficult as it has beenCarrie L. | Premières impressions
N/aISIAH W. | Premières impressions
Le client n'a pas laissé de commentaire.Katelyn D. | Expérience générale
Le client n'a pas laissé de commentaire.Deborah B. | Expérience générale
The franchise owners are very personable and professional.They are very helpful and have definitely made my life easier.If which is rare they cannot provide a service they find a U-Haul dealer that can and personally contact them with my details.MARTA A. | Expérience générale
The storage unit should've of been replaced with a new rotant devise before renting the unit. Therefor the green poisonous powder ended up on all of my furniture.PHILOMENA M. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES W. | Expérience générale
I would use this location again customer service is good and for two years no regrets and the restrooms were always clean and stocked with supplies.LaClarence M. | Expérience générale
Le client n'a pas laissé de commentaire.Elizabeth K. | Expérience générale
When we arrived the lady was playing on her phone at the front desk and didn't help me right away. She didn't know I was there. Then every time she said some thing and I asked her to repeat it (because the noise from the traffic was coming in the door and I couldn't hear) her she would just repeat it at the same tone so I still couldn't hear. The traffic wasn't getting any quieter but she wasn't getting any louder. She was basically pretty rude.Rita S. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley L. | Expérience générale
Le client n'a pas laissé de commentaire.Ben F. | Expérience générale
Torrey at the 2554 Capitol Circle NE Tallahassee, FL location was Absolutely the Best. Thank youLeah J. | Premières impressions
First, I vacated on 12/9. On that day, I personally informed the office assistant. So, there's some miscommunication. Second, I felt rates were constantly increased. Especially, during the pandemic. Third, during a time I had to purchase boxes, the credit machine was not working. So, my options were to pay cash or give the associate my credit card number, which I found inconvenient. Other than that, my overall experience was good.Alisa T. | Expérience générale
Le client n'a pas laissé de commentaire.Carol R. | Expérience générale
Le client n'a pas laissé de commentaire.Robin C. | Expérience générale
I reserved online but the day before pick up was rounded to a location much further away and either location had the dolly I reserved.Patricia H. | Premières impressions
always helpful if they cannot fulfill your need they look for someone who canMARTA A. | Premières impressions
Knowledgeable staff and very accommodating.FELICIA K. | Expérience générale
Le client n'a pas laissé de commentaire.scott b. | Expérience générale
Le client n'a pas laissé de commentaire.NATASHA w. | Expérience générale
Have used several times. They have a great facilityDaphne K. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin R. | Premières impressions
Le client n'a pas laissé de commentaire.Raymond J. | Premières impressions
This is one of the nicest well kept and secure self storage facilities in Tallahassee. I highly recommend for people who care about the safety and security of their items.Steven P. | Expérience générale
Never a bad experience with the Capital Circle NE location, they are always professional and I would use them again in a heartbeat.Erin P. | Premières impressions
Le client n'a pas laissé de commentaire.Dean P. | Premières impressions
Le client n'a pas laissé de commentaire.Carol R. | Premières impressions
Le client n'a pas laissé de commentaire.Jeremey H. | Expérience générale
Le client n'a pas laissé de commentaire.ERIC B. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberley N. | Expérience générale
The service was great; staff courteous; knowledgeable; pleasure doing business with you allBARBRA C. | Expérience générale
Le client n'a pas laissé de commentaire.Malach G. | Expérience générale
Le client n'a pas laissé de commentaire.Nikki K. | Expérience générale
Le client n'a pas laissé de commentaire.Dennis D. | Expérience générale
The website to pay the bill each month was not up and working. Often the payment could not be made on time and I was penalized either way. No intervention for a refund or amnesty for the fault of the website not being in working order. It otherwise was a good experience.Candice Y. | Expérience générale
Very expensive for square footage ratesKevin W. | Expérience générale
Le client n'a pas laissé de commentaire.Kathryn E. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT G. | Expérience générale
The light bulb in my unit was out therefore, it was dark and I rated average.Silvia J. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT G. | Premières impressions
Gates left open after hours . ( not very secure ) U-Haul Trucks often blocking the exit making it impossible to leave . They don't answer the phone or call box during office hours . Lazy and unwilling to work or answer questions. Extremely rude and unprofessional.KAREN L. | Expérience générale
Ms Person is a dedicated customer oriented employee with outstanding communication skills and job knowledge.Grady S. | Premières impressions
N/alinda m. | Premières impressions
Le client n'a pas laissé de commentaire.PAM S. | Expérience générale
Everyone at this Uhaul storage were so friendly and efficient. Fabulous place terrific people!DAWN a. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S. | Expérience générale
Le client n'a pas laissé de commentaire.Marie C. | Expérience générale
Le client n'a pas laissé de commentaire.Chavetta C. | Premières impressions
Le client n'a pas laissé de commentaire.Mandy C. | Premières impressions
Le client n'a pas laissé de commentaire.laura r. | Expérience générale
Le client n'a pas laissé de commentaire.Paul S. | Premières impressions
The staff was friendly and helpful. The ladies at the desk, Lacretia and the other lady whose name I do not remember, were quick to provide a solution to a problem I was having, and were thoughtful and kind. I truly appreciate those two women, and they are a credit to your organization.Sally R. | Expérience générale
Le client n'a pas laissé de commentaire.angela a. | Expérience générale
Le client n'a pas laissé de commentaire.Kareem M. | Expérience générale
From beginning to end, the service was great on both ends of my move. Top notch Service for me from pick up to drop off...STANLEY M. | Premières impressions
Great facility. Clean and courteous. We rented a U-haul truck for our move and received the first month of storage free. Great deal!Connie S. | Expérience générale
Great service.Brina S. | Expérience générale
The employees were very professional and courteous. The facility was always clean well-lit and very accessible.ouida s. | Expérience générale
We accidentally unloaded into the wrong unit and I was physically and emotionally exhausted from an extremely difficult move. The two women behind the counter stepped in and took over for me. Their kindness and empathy I will always be grateful for. Lucretia is the name of one of the women. Sadly, I do not remember the name of the other women. They went beyond their job description for me. Thank you so much, ladies.Sally R. | Premières impressions
Great experience, all except for there being no way to turn on the light in the unit. There's a bulb up top but no string hanging down with which to turn it on, and we couldn't find any switches anywhere inside or outside of the unit. At least the hallway light was bright!Kathryn E. | Premières impressions
Le client n'a pas laissé de commentaire.james s. | Expérience générale
Mrs.Smith was excellent... Very Helpful and nice!Kareem M. | Premières impressions
On my move out day, the elevator would not work. The young man that was in the office troubleshooted the issue from the control room to walking floor to floor to see if anything was impeding the door from closing. He was determined to figure out the problem. I appreciated this so very much. By the time the movers arrived, the elevator was working and I was able to move into my new condo on the day planned. Thanks so very much!Wilma W. | Expérience générale
Thank you for all the assistance and kindness. Happy 2021Danny E. | Expérience générale
GREAT STAFF, GREAT, CLEAN FACILITIES & OFFICE! GREAT EXPERIENCE!Connie S. | Premières impressions
Le client n'a pas laissé de commentaire.Murray M. | Expérience générale
The staff was very helpful and polite.ouida s. | Expérience générale
Le client n'a pas laissé de commentaire.Fred K. | Expérience générale
Easy website to secure unit. Facility well maintained!Fred K. | Expérience générale
Le client n'a pas laissé de commentaire.Lorri B. | Premières impressions
Very cordial and helpful staffJimmy C. | Premières impressions
The space unit was just enough for my stuff and I felt confident that my belongings were safe.GAIL K. | Expérience générale
Do not rent from these people . I actually gave a good review on a prior rental but all was needed to see how this facility runs things . I went and changed my gate access because I had reason to believe my co workers might have been coming after hours. So what did the front office do ,they gave one of my guys my new gate code so he was coming in and out as he pleased and they going to tell me I need to leave because he was coming in late at night when they gave him the code .which happens 2 be the 4 digit code for all of my important business. Including my home door lock. What a jokericki b. | Expérience générale
Le client n'a pas laissé de commentaire.Grady E. | Premières impressions
Moving helpers were so helpful and to help on a Sunday was so convenient for my move.Crystal B. | Premières impressions
I have received the best of service throughout the duration of my storage need. Laucreita and Tory (management) are the best.LOLA B. | Premières impressions
Le client n'a pas laissé de commentaire.john b. | Premières impressions
Le client n'a pas laissé de commentaire.laura l. | Expérience générale
Le client n'a pas laissé de commentaire.Godwin D. | Expérience générale
I am disappointed because when I called 1-800-go-uhaul, the rep informed me that I could get an air-conditioned unit for $139. I asked her to reserve it for me. Then, when I went to the actual facility to move my things in, I confirmed with the lady at the front desk that the storage unit assigned to me was air-conditioned, and she said yes. I then proceeded to my unit and moved my things in. I thought it felt too hot to be air-conditioned, so I went back to the front desk to ask the lady to double-check that my unit was air-conditioned. She said no it wasn't, and that I had to pay $169 for that. This directly contradicts what I was told over the phone and what she told me when I spoke with her initially. She did transfer me to an air-conditioned unit for $169, but now I have to go back and move my heavy things from the previous unit to an air-conditioned unit.Briggs E. | Premières impressions
The management do a great job. Very laid back and chill atmosphere but still keeping everything in check. Im get rid of the storage but still rent and office and would highly recommend this facility to anyone looking.ricki b. | Expérience générale
Le client n'a pas laissé de commentaire.Deborah B. | Premières impressions
Everyone was kind and efficient and helpful. Great at their job.Darlene B. | Expérience générale
Very professional and friendly staff. Facility is maintained wellMichael A. | Premières impressions
Le client n'a pas laissé de commentaire.tajanae m. | Expérience générale
Would highly recommend UHaul to anyone.pia l. | Expérience générale
Le client n'a pas laissé de commentaire.marta s. | Expérience générale
I reserved a storage unit and charged more even though I showed proof of receiptMILAGROS L. | Premières impressions
Le client n'a pas laissé de commentaire.Jerry G. | Expérience générale
Le client n'a pas laissé de commentaire.xavier s. | Expérience générale
Le client n'a pas laissé de commentaire.Eric R. | Expérience générale
Le client n'a pas laissé de commentaire.marta s. | Premières impressions
Le client n'a pas laissé de commentaire.stephen s. | Expérience générale
The experience with horrible the staff as well as management were very nasty and unorganized and did my know gate hours and policies they never answered the phone or returned any of my messages the manager was very rude and disrespectful I called and told them I was moving out on the 15th and I was still being charged for the storage as of the 31st I hope I never ever have too use this company ever againTRACY L. | Expérience générale
Our actual storage room was not lit. it was kind of dark and we thought it should have had a light. We managed.Jan v. | Expérience générale