Customer Reviews for U-Haul Moving & Storage of Northridge

7 191 évaluations

18160 Parthenia St   Northridge, CA 91325
(W Of Lindley)

(818) 993-7470

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(818) 993-7470

18160 Parthenia St
Northridge, CA 91325
(W Of Lindley)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
4

Had a storage unit there for two years, its pricey but worth it. The 24 hr access option as well as the security system made our stuff is easy to access ourselves but hard for others. The loading dock made my move in and move out of the unit a breeze, and I never once regretted choosing this great storage location. The only bad thing I have to say about this place is their corporate rules make some things harder than they need to be. Halfway through my 2 year rental period I lost my key to my unit. Instead of being able to bring a drill from my garage and open up my unit myself, they required me to call a locksmith, who proceeded to try to pick it open for 20 minutes and fail, only to do exactly what I would've done myself and drill out the cylinder. $275, to open my unit is absurd, especially when they install hitches at this location, and could've grabbed a drill from the shop and opened my unit for me. Absolutely ridiculous. Yes, maybe use a combination lock, it's less secure, but the security system will protect your stuff more than your unit lock will anyways. I just didn't do that because I had a habit of giving people my keys to go get something for me and didn't want them to be able to memorize the code. But sometimes it's not worth possibly losing the key and spending a months worth of the rental fees on opening up the unit. Other than that one hiccup though, my storage experience was great.

Edward R.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Manny E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvador F. 
Évaluation :
5

Very seamless experience, loved it!

rosa B. 
Évaluation :
5

N/a

NOE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristina A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGE R. 
Évaluation :
5

The trucks run like they are abused children! I was only going a few mile, couldn't imagine driving it a long distance! Scary

Craig G. 
Évaluation :
5

Would be perfect if they could open around 6 am

Florin V. 
Évaluation :
3

The gentleman with all the hand tattoos wasn't very friendly, his behavior was very robotic and stale. I asked two questions, and he just dismissed them. The gentleman that delivered the truck was amazing!!! that helped my experience. .

Antonio E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marius A. 
Évaluation :
5

Everything was smooth

Randall C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caitlin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen K. 
Évaluation :
5

None everthing is improve to me.

maryjane D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen K. 
Évaluation :
5

Your service, cleanliness and kindness were beyond reproach. Your manager orchestrates symphonies out of chaos. I have been renting with Uhaul for 25 plus years and this was the best location I have been to.

Ariel V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
2

Had a reservation for 9 am and my truck was not ready , I had to wait at your facility for an hour until the truck was returned , this delayed my day .

matthew F. 
Évaluation :
5

All good! Employees at the Northridge site were exceptional!

Robert S.  |  Premières impressions 
Évaluation :
5

Easy on and out with nice staff

David M. 
Évaluation :
5

Very A to B Thanks

Bonita W. 
Évaluation :
5

Nothing. Experience was quick and easy

CHRISTENE Z. 
Évaluation :
5

👌👌👌

Darwin V. 
Évaluation :
4

My overall experience is good but Getting in and out of the storage facility is problematic. Not enough space and ample parking to get around. At worst, you are blocked in waiting for cars or trucks to move of course you have to find these people or alert the staff who are very helpful in resolving-at best, you are able to squeeze between the return stalls.

James K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
4

the trailer was dented and the tie up was broken, and although i uploaded an image of proof in my initial sign up, the return location denied such and tried to blame the damage on me. our trailer also had a faulty tire, according to your service agent, and we had a blowout on the road. upon return, i was told i had to return the dollies i never received.

Margaret J. 
Évaluation :
5

Great experience. No issues at all and everyone was super helpful and nice.

Felicia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gfaham F. 
Évaluation :
5

Convenient location, accomodating. Checking in online expedited process.

JORGE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo M. 
Évaluation :
5

This location has a great service team! They really work well together and try to get the customer out the door with their rental, and start their day. They are very good at troubleshooting for example, my app on the phone did not let me do the mobile check in however the team was there right away to address the issue and complete my rental pick up very promptly. Anybody who needs an early morning rental this is your place!

Diana L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benyamin K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERICA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sarkis K. 
Évaluation :
3

Provide fully functioning equipment in the size requested during the reservation. Why bother making a reservation if I can't get the truck you promised. And by the time I find out it's too late to go with the competitor and you force me to take your s***** equipment! U-Haul is the industry low price leader because there are also the the industry's leading low service leader. U-Haul is they don't have to too big, they don't care, they don't have to.

Michael S. 
Évaluation :
5

Alexander was an excellent helper @ U-haul.

Armen O. 
Évaluation :
4

Inside trailer found with broken guard wooden rail.

Patricio U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Colleen B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
5

I'll rent again

Reychristopher J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephone D. 
Évaluation :
3

When some one says there moving a refrigerator and needs a dolly. Give them an appliance dolly not a regular dolly. I guess I wasn't the only one that didn't know the difference. This your business too know. I mentioned it to customer service and they said there is only space to put a regular dolly. Well then make the space bigger!!!

Janet M. 
Évaluation :
4

The staff was very friendly during pick up and drop off, a staff during drop off guided me through the self return process and now I know for next time how to do it!

Eduardo V. 
Évaluation :
5

Very good service

FElix T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabriel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nova S. 
Évaluation :
1

Missled when rented box truck

Soledad V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pasquale F. 
Évaluation :
5

Staff was excellent. There needs to be a customer parking area.

Timothy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Location well maintained and has lots of items to purchase that might be needed. I purchased an upgraded hitch upon inspection of the previous one that was of a lower towing capacity rating.

Alexander K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

donovan L. 
Évaluation :
5

Solid team

Timothy V. 
Évaluation :
1

Rented uhaul truck and truck constantly jerked , I had to come return and switch out uhaul rental . Staff is extremely rude and lazy and don't seem to like there jobs so it seems they are always angry

LaRhonda E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

hyungwook S. 
Évaluation :
4

The truck was making all kinda of noises and felt like it was going to break down

Edgar I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael N. 
Évaluation :
5

The guys working were super helpful. They made my time there very easy.

EDWARD V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gayane C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduardo A. 
Évaluation :
1

Why do I have to put gas in the truck to a quarter tank when we picked it up at 1/8 of a tank???? I have been calling uhaul all morning to complain and they said you should be able to return at the same. You people are scammers. I am going to the BBB to put in a complaint

Jaacqueline B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

valerie b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernesto H. 
Évaluation :
5

Thanks and keep up the good work

Pascal G. 
Évaluation :
3

I want to talk to someone about the additional charge of twenty dollars to my card for returning the trailer early!!!!!! Please call me at 213.440.3520 Richard Capella.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cesar G. 
Évaluation :
5

Staffs were friendly, explained and processed my move in transaction clear and efficiently.

JUIYUAN W.  |  Premières impressions 
Évaluation :
1

No parking - and nothing close in the neighborhood either. Luis seemed mostly bored when he checked me out. No one walked me through the inspection, I was just pointed to a truck, and told to do self-check. After doing the inspection by myself, I found I could not exit the lot following the one-way pattern they had set up. Various equipment was stored all around the route, making it impossible to leave. I had to figure out a U-turn, and then exit the entrance. When I came to check in, pulling into the appropriate area, instead of assisting me, I was directed to do the 24/7 self-check in. Not sure why they have employees assigned to that area. To be fair, I was already annoyed when I arrived having spent more than an hour trying to pick up a truck at another location, then bein redirected to this one a few miles further away.

Paul R. 
Évaluation :
5

Should have at least 1/4 tank of gas...only had 1/16 tank at pick-up.

Sam W. 
Évaluation :
4

Rental location never answered their phone even after 35 mins. I mentioned it when I arrived and they didn't respond at all. Trailer was fine. Tried to do online return after hours and system was wonky. So I had to do it when I got home. Still a little wonky Overall U HAUL is great and I would use them again.

Mitch T. 
Évaluation :
5

Satisfied

Abdias R. 
Évaluation :
5

Charles was awesome during check in and Louis was awesome during check out. This says a lot because I usually don't remember names especially Italy 2 days later. I love this location. Friendly faces from the entire staff and professional! Thanks guys. Also there was a woman who helped me over the phone and she was awesome!!

veatrice H. 
Évaluation :
5

The customer service was excellent. I am so glad this service is provided to people who don't own a truck.

VALERYE S. 
Évaluation :
2

I have had a significant issue. First, the gas tank had a hole in it which ended up costing me four* the amount I should have spent on gas. When we reported it, we didn't receive any assistance whatsoever. I didn't feel like I mattered when I spoke about the hole in the gas tank, which should have been checked in Elk Grove. I later looked online and saw other people who have also made the same complaints. I request this to be looked into as the added costs ranked up

damallie K. 
Évaluation :
5

Nothing , Good Customer service skills inside and outside with Employees. Janette dislpayed Optimal CS skills. Josea was very informative. This U jail beyond exceptional. Thank You Consuelo H.

Consuela H. 
Évaluation :
4

I did not know before beginning to load the 5x8 enclosed trailer that the tie down rails would not work well with bungee cords or rubber straps. Rope works best. Otherwise the experience was good. U-Hauls pricing on supplies (tape, boxes, etc.) was very good.

Dean Z. 
Évaluation :
5

Every one was friendly. Check in and check out was quick and easy. Thank you Luis and team!

Richard C. 
Évaluation :
5

Have customer parking. Had to do street parking.

john B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JoseFrancisco S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jonathan A. 
Évaluation :
5

Louis the manager and his crew are outstanding and hard working.

NICK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen B. 
Évaluation :
5

Luis and Edgar are very professional and friendly They treat their customers with respect.

Todd B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel S. 
Évaluation :
5

Nothing I can think of at this time. Luis Villa and his staff took care of what I needed to obtain my rental and everything was smooth. If I asked questions it was explained and the truck I rented was perfect for what I was moving. What can you do? Keep up the good service!

Joey R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge L. 
Évaluation :
5

Excellent location, service & equipment.

Anuj G. 
Évaluation :
5

Good Location

Jon L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyray F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john u.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP L.  |  Premières impressions 
Évaluation :
5

General Manager was always professional and curteous. And, most accomodating wspecially, during Covid years. Je les recommande fortement. 

Paul O.  |  Expérience générale 
Évaluation :
1

Very rude and unorganized employees, ill choose another company next time

Michael W. 
Évaluation :
5

Great service

richard t.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANNALEE B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frieda M.  |  Premières impressions 
Évaluation :
5

They served their purpose.

Fatimah A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin E.  |  Premières impressions 
Évaluation :
5

Ray was cool. He showed me around and was prompt in handling issues identified or questions about access.

Sarah M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP D.  |  Premières impressions 
Évaluation :
4

Would use again if needed. Was there for a few years and never had a problem to speak of. Excellent service and staff. Thanks for everything and keeping my belongings safe!

CONNIE P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMON A.  |  Premières impressions 
Évaluation :
5

We were there way longer then we expected with such a small load, but I can not thank the team enough and special acknowledgement to the Manager Luis who went beyond and over to assure I did not have to worry and our property would be fine. Customer Service and Management skills were challenged and he's exceed  plus. Means a lot and UHAUL should be honored to have you represent them.

Theresa R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

COLIN M.  |  Expérience générale 
Évaluation :
4

Everything was cool no problems

Keith H.  |  Premières impressions 
Évaluation :
5

I wish every uhaul locations had employees like the Northridge location. They were extremely professional, helpful, and went out of their way to make sure I have everything that I need. Congratulations on hiring the most caring staff. I thought they owned the place. Please make sure they are recognized for their hard work. Lilly Sardari

LILLY S.  |  Expérience générale 
Évaluation :
5

Great, attentive staff

Matt S.  |  Premières impressions 
Évaluation :
5

Nice facility

Ronald B.  |  Premières impressions 
Évaluation :
5

just wish the location had more parking.

Cherie C.  |  Premières impressions 
Évaluation :
5

Muy buen servicio, amables atentos un lugar limpio lo recomiendo 👌🏻

erika a.  |  Expérience générale 
Évaluation :
5

The light switch timer would go off in 20 mins. Would be nice if it could be left on and switched off when finished

angie r.  |  Expérience générale 
Évaluation :
5

The owner was helpful and went out of his way to help me with my situation. He was great!

leona h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniela B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natalie M.  |  Expérience générale 
Évaluation :
4

The facility and service were excellent. Securing a spot to load/ unload is at times difficult due to the other vehicles on the lot.

Kelly T.  |  Expérience générale 
Évaluation :
4

I rented a locker for about six years. I like the security arrangements, and that the building was climate-controlled. The only issue during that time was once when I found that water had seeped into the back of the unit. The manager was not as helpful as he could have been, simply telling me to record any damages so an insurance claim could be filed. Fortunately the damage I found was minor. However, facility management showed no interest in investigating the incident in order to prevent it from re-occurring.

GREG M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anahita G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEREK B.  |  Expérience générale 
Évaluation :
5

I checked other places and this one was by far the better choice. ALL the staff have been very polite, professional and helpful! I would DEFINITELY recommend!

Linda E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorena U.  |  Expérience générale 
Évaluation :
5

From the security guard, all employees to the manager- everyone were cordial, knowledgeable and friendly. The service that was given to me was quick and on time. I had a great experience. I was impressed.

Dora D.  |  Expérience générale 
Évaluation :
5

The store manager Luis is exceptional. Always willing to listen and help to all my needs. This is why I have so many of my local reps using the facility. His associate is amazing as well.

Eli Lilly C.  |  Expérience générale 
Évaluation :
2

Everything was good except the fact that the elevator is always broken. I've spoke with other renters and they also stated the same. What's the point of having an elevator to make it convenient for your customers if it's not functioning all the time.

Elizabeth V.  |  Expérience générale 
Évaluation :
5

The the manager Luis and other employees were very helpful and considerate. Their assistance when things became a bit difficult was way above expectations. They went out of their way to handle my situation.

Marcos M.  |  Expérience générale 
Évaluation :
5

Let me tell you that this facility including the staff is an excellent reputation for U-Hal, thank you.

Marc S.  |  Expérience générale 
Évaluation :
5

Great job Luis

Donald C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monsoor K.  |  Expérience générale 
Évaluation :
5

Thank you for your corporation and kindness for the period my stuff was in your storage!

GRACE N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Irving R.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Isaiah W.  |  Expérience générale 
Évaluation :
5

Excellent costumer service by Luis Villa and Jose, the location is very clean, organized and safe.

Marc S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEXTER C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hadyn F.  |  Expérience générale 
Évaluation :
5

My experience using U-Haul was great the manager and the service staff were very knowledgeable. Provided excellent customer service when above and beyond in order to ensure that I was able to receive the services that I needed I am very grateful that they took the time in order to help me to make an educated decision.

CHRISTY K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny M.  |  Premières impressions 
Évaluation :
5

Thank you for your convenient services throughout my entire trip from east coast to west coast (Los Angeles). It was a very enjoyable trip for me and I will do it again in a heartbeat. Sincerely Shahrokh Baharloo

Shahrokh B.  |  Premières impressions 
Évaluation :
5

CARLOS A was super polite and helped us with all our needs and concerns

Olga O.  |  Expérience générale 
Évaluation :
5

All the staff was very helpful and friendly, made our experience a great one. Merci.

Lorena U.  |  Premières impressions 
Évaluation :
5

Can't complain. Awesome people!

ANNALEE B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAPOLEON O.  |  Expérience générale 
Évaluation :
5

I Love all deal with u haul always 💕

Nabih E.  |  Expérience générale 
Évaluation :
4

The staff was incredibly helpful, courteous and professional. I have rented from this location before and the reason I will always come back is the staff. I have had interactions with 7 staff members and they were all great. The storage space was dirty ( had previous items in it) and the staff took care of it immediately. The storage facilities have issues. The entrance to the space itself is too small. The space measurements are not accurate. Due to the way it's constructed it's not a full 5x10.

ANTONY Y.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leslie b.  |  Premières impressions 
Évaluation :
5

There's no comments that U-Haul could control . The parking is challenging because most customers don't take others in consideration when they park their personal vehicle.

William H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNY R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monsoor K.  |  Premières impressions 
Évaluation :
5

Luis was very helpful in getting me set up as your reservations line person (the 800 number) totally screwed up my reservation and consequently two of the spaces I reserved weren't and were no long available. But Luis got me set up, and even had an extra space, which I needed at the last minute. So, all good.

Bruce Stewart K.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hayk A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M.  |  Expérience générale 
Évaluation :
3

Elevator was broken for over a week. Had to use stairway to take items to and from unit. A total inconvenience

Terrence J.  |  Expérience générale 
Évaluation :
5

You guys doing great these day & I appreciate your services & will recommend all my friends to get your excellent & perfect @ anytime they need .

Shane M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene M.  |  Premières impressions 
Évaluation :
5

I would like to thankthe Manager, Luis %. I sincerely feel that he extended me courtesies in accordance with my situation. Luis and his professionalism, and politeness did not go unnoticed. I hope that Luis' Superiors get to see these comments because he is definitely well deserving of the highest commendation within the scope of his job. He took my circumstances into consideration and assisted me with a Smoove move out. His staff was also accommodating and should be commended as well. In all sincerity, Helene Taylor.

HELENE T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H.  |  Expérience générale 
Évaluation :
5

Want Sundays open at 8am.

DOUG H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annabelle R.  |  Expérience générale 
Évaluation :
5

Muy buen servicio por parte de sus empleados y muy buen lugar para rentar camiones y lugar de storage

jose e.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chelsey L.  |  Expérience générale 
Évaluation :
3

The only problem I have is with customer service horrible horrible unprofessional, customer service need to do better Idid not get what I ordered. and I made my reservations months Earlier customer service was horrible. Management was horrible.

ANITA K.  |  Premières impressions 
Évaluation :
3

The main problem with this location is that access to the loading dock is dususlly difficult. There's very little customer parking and often employees and customers who are not actively using the loading dock are parked in the spots in front of the loading dock. Personally once I have unloaded I move my car so that somebody else can unload while I'm inside the building. There should be some signage encouraging others to do the same.

Adrian D.  |  Expérience générale 
Évaluation :
5

Everything was awesome except the line was long .I have bad knees lol other then that you guys was Exceptional

Judy T.  |  Expérience générale 
Évaluation :
5

I have used your services before. But yet the parking seems to be dirty all the time. I think your staff can be some what friendly. We as customers don't go In to your uhual store and expect anything for free. But we expect customer service with a smile. Everyone seems uptight every time I go to your store. Including the manager or the general manager. I think warm welcome goes a long way. Sincerely A long time customer

Jilmar V.  |  Expérience générale 
Évaluation :
4

24hr access would make it that much better. Other than that, much appreciated doing business here.

jacob S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANN Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine M.  |  Expérience générale 
Évaluation :
5

The staff is amazing. I will never store anything anywhere but with Uhaul! Thank you

SACHA P.  |  Expérience générale 
Évaluation :
5

Couldn’t enter the gate come to find out I had to go to an other area thanks to the managers help it was quick and simple.

luis jr v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alina C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CASEY W.  |  Expérience générale 
Évaluation :
5

Really nice and professional staff. Preferred entry and exit driveways could be better marked as it's not obvious that west driveway is preferred for entry and east driveway for exit.

Richard H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellis B.  |  Premières impressions 
Évaluation :
5

It was great!

tasha o.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTIAN P.  |  Expérience générale 
Évaluation :
4

Quite a few problems with the elevator; slow and doors stick. Other than that, thumbs up!

Christy G.  |  Expérience générale 
Évaluation :
5

I barely got my storage today and I like how they have a loading and unloading dock. But yes they are a refer a friend rating.

Mariana G.  |  Premières impressions 
Évaluation :
1

Uhall is good place to rent truck but not as storage facility, i would not recommend it,the place is too busy, there is so much going on, no place to park, too complicated to get in or out of storage facility, i hope this can help improve the way you do business.

Houria M.  |  Expérience générale 
Évaluation :
5

Luis the Manager was very helpful.

Loresa M.  |  Expérience générale 
Évaluation :
1

My access card did not work and I was locked out after hours and stuck outside with all My stuff. The call number was disconnected so I could not contact any help and the call button on the actual door was broken too.

crystal c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila L.  |  Expérience générale 
Évaluation :
5

Very professional, excellent customer service 10/10, will definitely recommend to friends & family. The carts for self service were very very convenient thank you! Uhaul made my move swift & easy.

RACHEL E.  |  Premières impressions 
Évaluation :
4

would like to work there

zoey d.  |  Expérience générale 
Évaluation :
4

We did not appreciate having to buy a certain type of lock when we had several other locks we could use. Also, the swiping of the card 2 times to get in and once when we came out was a pain.

patricia g.  |  Expérience générale 
Évaluation :
5

This is my go-to storage,I do recommend this location allot to my friends and family. Manager Luis an his staff, are extremely helpful. Respectful an on top of their game. Love it keep it up!

Eva Q.  |  Expérience générale 
Évaluation :
5

s/o

CHERYL D.  |  Expérience générale 
Évaluation :
5

All amazing thank you!

asaf s.  |  Premières impressions 
Évaluation :
5

I had this storage unit for 10 years while in Oregon and Luis could not have been any nicer and helpful After all these years it kind of felt like I broke up with Luis :( Thank you Luis Robbie

ROBBIE B.  |  Expérience générale 
Évaluation :
4

The yearly raise sucked. It should be an incentive for longterm residents that it stay the same but go up every year, so the new people then get that fixed rate.

BRANDON W.  |  Expérience générale 
Évaluation :
5

Great storage unit, easy access.

ANAIKA F.  |  Expérience générale 
Évaluation :
5

Friendly staff and very customer centric. I would highly recommend this location.

Craig A.  |  Expérience générale 
Évaluation :
3

Checking into the storage unit was a little slow.

ANAIKA F.  |  Premières impressions 
Évaluation :
5

Great employees. Very professional and knowledgeable

Michael l.  |  Premières impressions 
Évaluation :
5

Thank you all so very much! We appreciate all that you do!

Sara B.  |  Expérience générale 
Évaluation :
5

The staff was knowledgeable and VERY FRIENDLY!

jenessa c.  |  Premières impressions 
Évaluation :
1

The sliding key technology is so annoying. We would get in the elevator after checking in and it would say access denied, not checked in so we would have to keep going back outside to slide it.

SULLIVAN M.  |  Expérience générale 
Évaluation :
5

Made the out of state move and storage solution a breeze.

Leon J.  |  Expérience générale