Évaluations des clients U-Haul Moving & Storage of Northridge

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Northridge

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Jason A. le

Évaluation :

Le client n'a pas laissé de commentaire.

DULCE r. le

Évaluation :

I went there twice all the people I met they were all nice you’re very patient very sweet very nice very kind This is the second time I use them same place

APRIL K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard B. le

Évaluation :

I like to use Northridge U-Haul, as they are always friendly and very customer service oriented. There is another U-Haul with in 5 minutes of my house, but will continue to use Northridge.

Yousef L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Higinio A. le

Évaluation :

The drop off after office hrs the person that was still in the property was very rude when I asked for the drop off key

Deborah K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thelma E. le

Évaluation :

Le client n'a pas laissé de commentaire.

eduardo p. le

Évaluation :

Le client n'a pas laissé de commentaire.

Peter B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian F. le

Évaluation :

I purchased a trailer hitch package and made appointment for a few days later and when I arrived for my scheduled time I was told it would be about an hour wait as the technicians were at lunch even though it was scheduled prior and was only 11:00 AM. Seemed very unprofessional that they were not concerned at all about the customers time nor inconvenience.

robert e. le

Évaluation :

None

Steven Z. le

Évaluation :

Excellent service, getting in and out esp. with trailer and/or larger truck difficult. Yard layout could be improved.

Bryan D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Talis O. le

Évaluation :

Uhaul is usually pretty good, but this time, when the Chatsworth store did not have the 6X12 trailer they confirmed two weeks earlier, they sent me to the Northridge store to pick it up. Customer service should have had the Chatsworth store bring it to chatsworth as a customer service, not hassle me with a longer drive at the last minute.

Francisco C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julia S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Keith B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael B. le

Évaluation :

Both people working outside were very rude and not helpful at all when asking questions. Would not return to this location again

steve s. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOSEPH B. le

Évaluation :

running another truck in about a month but I saw everything was very satisfactory

Anil B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tabitha G. le

Évaluation :

Very nice staff

john H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tom B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Timothy S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jose h. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jason R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Felicia C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julio A. le

Évaluation :

Great Customer Service Skills! Highly Recommend this rental location & Crew!

Leon J. le

Évaluation :

Made the out of state move and storage solution a breeze.

mike H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lorna J. le

Évaluation :

Wish we could have accessed later in the evening. Having unit on ground level was a plus.

Lisa W. le

Évaluation :

Everyone here was great, The mgr Luis and Charlie and Jesus and Tonya and 2-3 other people whose names I forgot. I think U Haul customer service is some of the BEST for a corporation. Even the people over the phone are extremely helpful.

Alon B. le

Évaluation :

I liked the fact that the cleaned the inside of the truck, that it eve smelled good.

Linda C. le

Évaluation :

Le client n'a pas laissé de commentaire.

jovito R. le

Évaluation :

Keep doing what you are doing,good job

daniel c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cameron G. le

Évaluation :

This place needs better wayfinding signage for where to park your personal car, where to pick up a truck, etc. You go in the western driveway and not only is it packed with cars and trucks which prevent you from moving around there is no clear signage of where the front desk is.

Jen L. le

Évaluation :

This is the best bunch of people I have done business with. They are always early , quick to give a hand, personable, knowledgeable have use them three time in 4 months. They make sure you get the best price . Quickly take care of the customers. 10 stars. You guys ROCK. Thanks a bunch for making my move pleasurable. Jennifer

Habib T. le

Évaluation :

Everything’s went trough smoothly as I reserved a uhaul truck ahead of time. In 5 min I was driving the truck to site thank you.

Dan G. le

Évaluation :

Keep up the good work

NICK S. le

Évaluation :

Management is not the friendliest

Frederick S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christian A. le

Évaluation :

Le client n'a pas laissé de commentaire.

CRYSTAL V. le

Évaluation :

This was the worst experience ever! I was charged $122 for supplies I didn’t purchase and overcharged an additional $72.42. I will NEVER use Uhaul again!

jacob f. le

Évaluation :

I was originally supposed to pick up a truck at another location. When I got to it, no one was there. After calling Uhaul, they said the reservation was moved to Northridge. I went to the address where it was moved and nothing was there because I was given the wrong address. I ended up finding the correct place, in Northridge, and it turns out the change in location was never implemented. But first when I got to the location there was no one in the office to assist. Not until I walked around to find someone that I started to get help. The gentleman that assisted didn’t care about the little issues I had and didn’t have good customer service. The truck worked well and was clean, but customer service was not good.

Wael H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bernard A. M. le

Évaluation :

Thank you.

Mindy C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julio V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kerby V. le

Évaluation :

NA

Jeff W. le

Évaluation :

Le client n'a pas laissé de commentaire.

peter b. le

Évaluation :

I discovered the gasoline hose was cut off when I went to put gas in the truck. I presume it was cut off sometime during the night when the place is closed. Maybe better security what eliminates those types of things.

Michael S. le

Évaluation :

Le client n'a pas laissé de commentaire.

oleg o. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maria L. le

Évaluation :

The young man who disconnected the trainer from my car, at the Northrdige location, pointed out the issue with the lights. I didn't get his name.

mark d. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jen L. le

Évaluation :

Great service by all.

Patsy S B. le

Évaluation :

I also empty my storage unit out on the 12th, still haven't heard any thing back I should have a refund or taken off my rental on trailer I've call said they would get back with me, still nothing

Cheryl B. le

Évaluation :

Le client n'a pas laissé de commentaire.

jack l. le

Évaluation :

I was ignored by the yard person for 20 minutes for the return. After sitting there he said go inside

Dave C. le

Évaluation :

The rental process was quick and easy, the van was clean and well maintained, and the check-in on return went smoothly. Thanks for helping us out in a jam.

Eric N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dennis P. le

Évaluation :

Do the same for everyone as you did for me.

vladimir k. le

Évaluation :

Le client n'a pas laissé de commentaire.

DENNIS D. le

Évaluation :

Very Annoying that uHaul Changed my drop off location to a location that was far out of my southern route back home?!

Tito M. le

Évaluation :

Great service

Esperanza s. le

Évaluation :

The customer service was excellent. I tried using the Mobil app because I though it would be faster, yetvit didn’t work well and it was a headache. Still needs improvements!

cem a. le

Évaluation :

Le client n'a pas laissé de commentaire.

Moira G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patsy S B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michael G. le

Évaluation :

We made reservation on line one day before pick up. Everything went nice ans smooth. The truck was in good condition and clean. It took us about 10 minutes to go through paper work. The returning process was nice and easy as well. Great customer service!

charles w. le

Évaluation :

counterweight for door was too powerful. Pulled the back door of the storage area past the rubble stop. I had to disassemble rubber stop to get door to close. Would not have had to disassemble if the right length screws were used or if the rubber pad was larger to stop the latch from going too far.

jay r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steven Z. le

Évaluation :

Could do a better job cleaning the inside, overall we had a very good experience. Thank You

Robert P. le

Évaluation :

Place was friendly and efficient.

armando j. le

Évaluation :

All good thanks

Gene B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen W. le

Évaluation :

The location was understaffed.

Hayley D. le

Évaluation :

For having over 50+ stores in the area it is very frustrating that this seems to be the only location in which trailers are accepted. This was not communicated to me in advance, and I had to go well out of my way to get this back to you. Over all experience was made more difficult by employees not listening to where I was going or what I we needing.

Maria D. le

Évaluation :

The on line experience was horrible, i will NEVER recommend a friend to book a truck after hours. I was at tge location for over an hour dealing with the on line process to retrieve the truck keys. Worst experience!!

Allyssa C. le

Évaluation :

Better customer service. I don't think the people at the counter are nice or very helpful when I check in to pick up my trucks. It will be a deal breaker if I am not helped by someone friendly next time.

David D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph E. le

Évaluation :

Everything was great

JUSTIN M. le

Évaluation :

If your truck or trailor is returned earlier than expected then we should be compensated for the time because if we are late we are charged! Other than that everything is perfect!

thomas B. le

Évaluation :

Clerks all need to be ready to serve 10 min before 9:00am on Sat AND Sunday! At least three people

Aaron L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Javier P. le

Évaluation :

Have a more visible key drop off box

James S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dwayne F. le

Évaluation :

Great crew very helpful

Cameron C. le

Évaluation :

My drop-off was quick and fine.

Craig A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Carrie B. le

Évaluation :

I was called by Uhaul and asked to go to this location (instead of Reseda). Got there and they were closed. Spent a bad 45 minutes getting AP to work, re-sending photos of drivers license, finding vehicle, etc. NEVER got the dolly or blankets I had ordered and paid for. The whole experience was a nightmare. YOUR AP is not ready for commercial use - PEOPLE would have solved these issues - rather than overcharging me and making me do their jobs.

Christy H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steven M. le

Évaluation :

Very limited access to only one elevator which it worked poor and the only way up this needs to be addressed

Mario A. le

Évaluation :

We always rent from this location. Sometimes it is good, sometimes not. We often drop the truck off and return the keys in the night drop. This past Friday evening, we dropped the keys in the night drop as instructed. However, a female employee called us just after 6 a.m . on Saturday morning (too early as it is my day off!!!) stating they couldn't find the keys. Apparently, they didn't look in the dropbox!!!! Also, still waiting for a manager to call back 4 days later!

Edgard R. le

Évaluation :

Thank you, you were able to accommodate our unforeseen situations. The ease of extending our rental was super easy.

Blair R. le

Évaluation :

Le client n'a pas laissé de commentaire.

GARIK S. le

Évaluation :

Tnx

zachariah B. le

Évaluation :

It is very shame to pay $145 to search equipment . I’m not bitching about money. But the truck that I rented was very dangerous to drive for the security of all the pencil my own security I have a picture and video and I would post on YouTube if nobody called me

Shyhra B. le

Évaluation :

Le client n'a pas laissé de commentaire.

angela s. le

Évaluation :

It's a very small lot with and I was concerned if I had enough room to drive my 26ft Motorhome into the lot no less get it out of the lot. And no parking for customers coming in to inquire about rentals or picking up rentals. In addition, vehicle got vandalized just a few stores away from uhaul on my way over resulting in area unsafe. I should've just went the extra miles and gone to Simi Valley, California where the lot was bigher and safer!! And I wouldn't have had to file a loss of my broken motorhome window which os, so far, going to cost me $500 deductible. What a mess!!

Glenn K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Annemarie R. le

Évaluation :

Le client n'a pas laissé de commentaire.

KOBI K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andre V. le

Évaluation :

Great place! "get in get out"

FRANK S. le

Évaluation :

Le client n'a pas laissé de commentaire.

ERIC N. le

Évaluation :

Le client n'a pas laissé de commentaire.

william s. le

Évaluation :

equipment was well maintained, safe and performed perfecticlly

Cheryl S. le

Évaluation :

Le client n'a pas laissé de commentaire.

zachary Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roger L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul S. le

Évaluation :

Le client n'a pas laissé de commentaire.

TROY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

cramer c. le

Évaluation :

The uhaul staff was so helpful in working with our unique situation. Thank u uhaul!

William B. le

Évaluation :

The location did not have the vehicle ready. The charges were bogus. You charged me for gas when I returned the vehicle with more gas then I received it in. You said I returned the vehicle an hour after I returned it. You charged me for items which are fake. I disputed the charges and have not heard back from the company. You are a complete rip off and a fraud. I will be reporting this.

John G. le

Évaluation :

I only waited for one other customer, then was expedited hastily. The workers were friendly.

fabiola f. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brenda S. le

Évaluation :

I rented the truck online and the truck was not ready either at the location and the time it was scheduled. That was before business hous 7:00 am. I had to wait until they open at 9:00 AM to solve my problem Once in the office I have to tell the service was excellent. I wasted two hours of my time trying to figure it out

Alejandro G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ramon A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Juan A. le

Évaluation :

None, everything was great since the moment I arrived at the location, very nice, clean and great service , the male Caucasian who was there when I returned the truck was very nice and professional.

Mario B. le

Évaluation :

Quick and easy Was on my way in no time

BOGHOS D. le

Évaluation :

Everything went perfect

janean j. le

Évaluation :

Stop cheating customers!!!! I will NO longer use UHAUL and will tell me family and friends how I was treated and not use them any longer!

Riyadh A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rochelle A. le

Évaluation :

Le client n'a pas laissé de commentaire.

johnathan a. le

Évaluation :

Why for the same equipment one way to Los Angeles $330.00 on return trip los Angeles to Cleveland Ohio area $630.00???

Michael C. le

Évaluation :

Le client n'a pas laissé de commentaire.

David S. le

Évaluation :

Truck was not at email posted pickup place or right time. Return place was no were near our distination .had to drive across town to return

Joseph d. le

Évaluation :

professional service

corina g. le

Évaluation :

Le client n'a pas laissé de commentaire.

William B. le

Évaluation :

Le client n'a pas laissé de commentaire.

TRACY C. le

Évaluation :

Le client n'a pas laissé de commentaire.

david j. le

Évaluation :

There to many labor workers harassing customer's, I had one almost get into my car after telling him to back away and leave me alone. I told a staff member about but it seemed that he didn't care.

Rosemary R. le

Évaluation :

First off I did not rent from this place. So my rating is for the 15' trk. condition from Mission Hills. Luis (@ Parthenia location) called the Mission Hilla location and found me the right size truck. He was very busy too....but he was on his J.O.B. He was very helpful, in spite of my obvious frustration, he maintained very professional demeanor. Great customer service.????? Mission Hills gentleman was very top notch courteous and efficient as well????? Cassandra at call center was very nice and accomadating , even called me back for updates.????? The OTHER young lady that called to inform me that she had changed my location to Parthenia was very cut and dry , almost rude. Did not offer explanation and was very short.Take it or leave it attitude and did not respond when I asked her name. (Zero ?s) Alfonso @ call center took my call when I called back regarding Parthenia distance from my unit. He was very kind and explained how and why locations differ on one way trks. ????

Carla P. le

Évaluation :

One major flaw, I rented a van- it’s hard for me to go in and out due to a handicap, so I used the slots on the door to hold on to. There are 2 of them so i put my phone on one of them and as I closed the door, it was right by the hinges and my brand new phone got crushed. I know it’s my fault but I feel that if there are these wells on the door, they are meant for some purpose. I think they should be labeled or clearly marked “not for storage” as i am out now hundreds of dollars :( just a suggestion so this doesn’t happen to anyone else.

Vanessa J. le

Évaluation :

Horrible customer service. I also ordered a dolly and it was not put in the U-Haul so I had to go pick it up when they opened and it was put in my car and it damaged my seat because I have a small car and the man was having a hard time putting it in my car. Horrible experience. They also changed my location for pick because the truck I needed became unavailable. So why even let me book there?

Alexander P. le

Évaluation :

I was overcharged by over $30. If I hadn’t realized they mischarged me and called them to remedy I would have been out that money. Once I called they fixed it and said the person checked it in wrong however there’s no excuse for billing me over $100 on a 4 hour rental estimated at $70.

Daisy T. le

Évaluation :

Nothing

herriett m. le

Évaluation :

I love this location ! The workers were pleasant,professional well mannered. The store was clean & organized definitely 200%better than the U-Haul on Van Nuys Blvd.

Teri K. le

Évaluation :

Le client n'a pas laissé de commentaire.

alex g. le

Évaluation :

Le client n'a pas laissé de commentaire.

henry e. le

Évaluation :

While this address' service was great, the Van Nuys location was catastrophic. Waited in line two hours with 30 other miserable people. One member of staff. Was told I might as well go home, but I got local dispatch to reroute me to Northridge. Cost $20 in mileage but they only credited me for $10 of it.

eddie b. le

Évaluation :

I when to drop my rental by 6pm and there where some guys at the location. I didn't no how to use the uhaul/share and they didn't bother to ask if I need it help. Maybe it was because it was after hours. I try calling the Northridge location and they never answer there phone. And they try calling the 1800 # and forget it they definitely dont answer the phone on the phone for 2 1/2 hrs and got tired of waiting.

tim d. le

Évaluation :

Vehicle had 1/8 full when I picked up.was told there would be a discount if returned with at least a 1/4 full tank.i was not.Picking up a vehicle that was that low on fuel to me is unsatisfactory

Alan G. le

Évaluation :

Very easy to accomplish the mission

Petros C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Steven Z. le

Évaluation :

Checklist for consumer should also include the inside. Cab was a little dirty, back door floor pad lifted, (we broke 2 glasses) and side door mat had a sticky substance that we couldn't clean off. Management was told of these elements. Overall 4+ out of 5 stars.

Theresa M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ruslan B. le

Évaluation :

Thanks

Ozine B. le

Évaluation :

Le client n'a pas laissé de commentaire.

arturo dungca s. le

Évaluation :

I am a regular U- Haul customer. i have a hauling business and I rent u-haul 3 to 4 times a month. The Parthenia U- Haul is the worst location I have dealt with. I would never rent from this place ever again. The customer service is so poor. I will never recommend this place to anyone.

Armando V. le

Évaluation :

Le client n'a pas laissé de commentaire.

jill f. le

Évaluation :

More workers at the desk 30 minute wait to get the truck otherwise GREAT SERVICE

NINO S. le

Évaluation :

Unfriendly staff

Curtis A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Charles P. le

Évaluation :

Nothing. Don’t change a thing.

William B. le

Évaluation :

Le client n'a pas laissé de commentaire.

GEOFF W. le

Évaluation :

Was a little busy and there’s only one way in and out. If there’s some unattended trailer in the middle of the way you are blocked in. But the staff was friendly and things went smooth.

SHaron H. le

Évaluation :

Very helpful during time of losing a family member.Thanks you to all the staff.

Joseph d. le

Évaluation :

Great customer service

Charity M. le

Évaluation :

Staff was professional and very helpful!!!! Will recommend this location to all!

EDMOND P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Dimitry B. le

Évaluation :

Good fast paperless service Awesome!

Priscilla Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jose Alfredo T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sabrina G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kendall S. le

Évaluation :

Le client n'a pas laissé de commentaire.

RUSSELL V. le

Évaluation :

Scheduled an appointment. Everything was done quickly and on time. I would recommend this place .

BAO V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elaine S. le

Évaluation :

Everything was perfect in my opion

Raymond S. le

Évaluation :

Great facility, great service.

William B. le

Évaluation :

Le client n'a pas laissé de commentaire.

NOE B. le

Évaluation :

Le client n'a pas laissé de commentaire.

David F. le

Évaluation :

The price is outrageous!

Michael K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kathya P. le

Évaluation :

Le client n'a pas laissé de commentaire.

nestor l. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julisa C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Matthew R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wendall L. le

Évaluation :

Have a quicker check in time and to have an estimated chart to show the amount of fuel when refilling the truck. Example. 5 gallons would be the 1/4 tank mark instead of saying to fill it to that amount with no idea of how many gallons is needed

arthur r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Adolfo S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cesar R. le

Évaluation :

Hector was awesome, so was the young lady that helped me when I arrived.

luis C. le

Évaluation :

Le client n'a pas laissé de commentaire.

kevin P. le

Évaluation :

Ditto

Haraold K. le

Évaluation :

The tailgate of the 5 x 9 open trailer I rented kept falling open while driving, even in residential areas. Apparently the drop pins were prone to popping up and out of the brackets when empty and the trailer bounces. Rather inconvenient.

Izzy G. le

Évaluation :

Fast and great service Thank you!!!

Rebecca P. le

Évaluation :

The only complaint I have is about your online check in. I tried to check in online the night before and the day of but couldn't get past the first step because it wasn't functioning properly.

SABOU D. le

Évaluation :

Get the illegal people off the corner running towards cars

Lea N. le

Évaluation :

Le client n'a pas laissé de commentaire.

frank m. le

Évaluation :

Le client n'a pas laissé de commentaire.

Fred P. le

Évaluation :

Fast service good rates great equipment

Gregg F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gregg F. le

Évaluation :

Le client n'a pas laissé de commentaire.

TURKESSA F. le

Évaluation :

Very convenient

Melissa B. le

Évaluation :

Under staffed and way to many rental trucks in the way not safe at all. the day labors act like they work there and bug all the time and luis is rude im so glad that i found another until in the area

Michael W. le

Évaluation :

Most dissapointing Uhaul experience I’ve had. After my wife and my out-of-state move (about 1900 miles of driving), we were just a nuisance to the employees here. What a gong show. Never again.

Elaine S. le

Évaluation :

The customer service guy was very real and helpful. I was very pleased.

Melissa B. le

Évaluation :

There is never parking and when u find parking you are asked to move so they can park the uhaul trucks. The day workers bug and are always on the property and the Hanicap space is never available.

robecca B. le

Évaluation :

Took longer than expected, because the one person who was checking someone in was being trained step by step by the other person working. Also, somehow got my name wrong, even though I'm a repeat cust

James T. le

Évaluation :

I have so many negative things to say about this experience but I will just list out some of the terrible things that stand out: -Terrible Quality vs Cost, Awful access, Uncaring unhelpful employees

Shahrzad D. le

Évaluation :

Very organized, nice and helpful

Elizabeth M. le

Évaluation :

Staff was/is always helpful. Facility is always clean & secure.

Lorrie R. le

Évaluation :

Thank you for all of your help!

RAMNIK C. le

Évaluation :

well organized and convenient place. Friendly and helpful staff.

George R. le

Évaluation :

Good service.

July P. le

Évaluation :

The times of operation at this location begin later than usual, so it’s not the most convenient.

Jody E. le

Évaluation :

Zero parking. Ongoing confusion about payments - first failed to charge the monthly fee. Then, charged a second month after clearing out & returning access card. Both required calls to fix.

LAUREN H. le

Évaluation :

Great service and facility! Thank you!

Michelle Z. le

Évaluation :

None

SPENCER B. le

Évaluation :

Uhall is an excellant company.

Chunia G. le

Évaluation :

The staff was very helpful and friendly.

James T. le

Évaluation :

Honestly I am probably going to call your headquarters and file a complaint. Staff and service was terrible. The facility was dirty and disorganized. The experience was miserable and I am very unhappy

louis M. le

Évaluation :

Will not pro-rate storage usage. Manager will not return calls. Frustrated with parking at this location. Wouldn’t choose this location again.

GLORIA A. le

Évaluation :

Good service

angie r. le

Évaluation :

Excellent and quick experience all around.

RAMNIK C. le

Évaluation :

I am a Senior person and I found the staff very cooperative, understandings, helpful and guiding....thanks for all the help.

ANA L. le

Évaluation :

the First time was good the.But Luis Villa was so rude and so mean he was screaming at me and tell me he was not going to give the second store because he was the owner and we move from Vegas we went

NANCY E. le

Évaluation :

Great service!

Kwang K. le

Évaluation :

None

Charmaine D. le

Évaluation :

I was not happy when I arrived to move in and was told that the unit I reserved was not available and had to get a more expensive unit. I should have been given a discount since it was not my doing.

MICHAEL R. le

Évaluation :

It was great experience. Thanks for everything.

LAMONT C. le

Évaluation :

thank you

EDWARD I. le

Évaluation :

I suppose I didn’t like the policy about after hour access.... I was leaving and they charged me an extra 10 dollars for access after hours for one day..... I been renting a storage unit for a year an

omid m. le

Évaluation :

Every 5 min all lights would turn off auto, suddenly ur in the back of ur unit in pitch black. Goodluck finding ur way back w/out falling.. All brused up u back in ur unit again n lights go out again

Alexis S. le

Évaluation :

I will recommend your facility

Ezequiel M. le

Évaluation :

=)

KATHLEEN R. le

Évaluation :

n/a