Morning. I like the service . But twice now my tank of gas was not full when told full. And there was no windshield fluid.KYLE S.
Customer Reviews for U-Haul Moving & Storage of Oak Creek
Pour nous contacter
Oak Creek, WI 53154
(Between Howell and 13th)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Good experience, friendly staff, the process was made very simple.TRENTON T.
Le client n'a pas laissé de commentaire.RAYMOND K.
Le client n'a pas laissé de commentaire.JASON H.
Le client n'a pas laissé de commentaire.JAMES F.
Very clean, professional friendly. Excellent service!GREGORY K.
Le client n'a pas laissé de commentaire.BRIANA J.
The person working was very friendly a d helpfulCRAIG B.
Le client n'a pas laissé de commentaire.TRAVIS C.
Le client n'a pas laissé de commentaire.Stephanie B. | Online Move In
Le client n'a pas laissé de commentaire.Jeremy C. | Online Move In
Le client n'a pas laissé de commentaire.ITZA T.
Le client n'a pas laissé de commentaire.David Q.
Le client n'a pas laissé de commentaire.Terry P.
Le client n'a pas laissé de commentaire.Irving G.
Le client n'a pas laissé de commentaire.brenda m. | Premières impressions
Very friendly and fast service. Positive experience. Would returnJEAN Y.
They service very good and friendly,thanksHUU T.
Close and convenientWilliam M. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.VICTOR C.
great customer service! thank you!BRENT W.
Le client n'a pas laissé de commentaire.DESSA B.
Le client n'a pas laissé de commentaire.Laura I.
Le client n'a pas laissé de commentaire.LEAH M.
Le client n'a pas laissé de commentaire.TIMOTHY B.
The process was seamless and the staff were all very friendly and helpful.TONYA G.
Hire more staff such as the young lad that help us. He ran from the office to the back lot where trailers were kept so we didn't have to wait. I wish I would have gotten his name to give him the proper recognition he deserved. ðŸ'Steve A.
Nothing. We had a kind of emergency move on a Sunday. I called and was told they had a van available. Great service!ROBERT P.
When an employee is on site (even though you are not open yet) and the lock to get the truck key won't open, that employee should be willing to assist you rather than shaking his head â€œnoâ€ when you knock on the door for help. We stood out in the cold trying to get the lock open for 30 min and when he finally came out he said â€œoh yeah, they can be kinda jankyâ€Stacy M.
Le client n'a pas laissé de commentaire.JONATHAN J.
Le client n'a pas laissé de commentaire.Dale G.
A HUGE thank you to Shelley and Archie for all of their help during my time with this Uhaul location!! They made using the trucks, securing my unit for move in and moving out of my unit, an absolute breeze. I truly appreciate the assistance provided and would definitely use this location again, as well as recommend it to a friend. Quick, polite, empathetic service is all I received and I definitely felt like a valued consumer during my time. Thanks you two!!! (Even the guy I called and spoke with on the phone to help remember Archie's name was polite!!) This location rocks!MAURIKA S. | Expérience générale
The sales rep, Shelly? was the friendliest rental associate I've ever dealt with. She was professional and was able to help me out short notice. UHaul needs more employees like her.ALLAN S.
The cargo van er rented leaked oil leaving 2 large oil stains on my driveway. Overall okay but the oil stains were very disappointing.DAVID Z.
Le client n'a pas laissé de commentaire.RAYMOND Y.
The staff were very helpful with the process both during pick up and drop off.SANKHA SUBHRO M.
Can't remember the name of the guy that helped me, but he was so helpful and very kind!LISA G.
Le client n'a pas laissé de commentaire.Elfatih M.
We drove the truck about 45 miles and ended up putting about 7 gallons The tank was not full and we started but we ended up having to fill itLUKAS F.
Le client n'a pas laissé de commentaire.KENNETH L.
The truck I used needs a tire realignment. It isn't terrible but I wouldn't recommend driving it over long distances until the tires are realigned. Otherwise overall good experience! Thank you for all you do.NICHOLAS H.
Le client n'a pas laissé de commentaire.NANCY S. | Expérience générale
Le client n'a pas laissé de commentaire.PAIGE K.
Le client n'a pas laissé de commentaire.ROBERT J.
Michelle was a super consultant at this location, she assisted from afar to ensure my unit was sufficiently maintained during rental period and pick up plus close out of the contract. She addressed questions quickly. Great representative of U-Haul for the customer!! Thank youPATRICK B.
The service and personal was the best I've ever had. Wish their were more out there like herFRANCIS O.
Everything went great.ROBERT M.
Le client n'a pas laissé de commentaire.HENRY S.
Very satisfied in every way.LEE W.
Shelley was great!!!! We had a few minutes but she made it well worth it!!!!JESUS C.
Le client n'a pas laissé de commentaire.KIM D.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Erica T. | Expérience générale
This experience was 50-50. When I went to pick up the trailer, the person in charge was very helpful and made sure everything was safely connected and functional. On they way back to return it, a different boy was in the office, about closing time. I approached to ask a question, door locked, and I see thos boy running away and hides behind the counter. All I wanted was to leave the trailler inside the fence. Well, seconds later, the boy looks around the wall to see if I'm gone (while I'm observing him from the rear window, then he walks towards the front of the store, when I finally made eye to eye contact, he closes the gate and leaves the office saying we're closed leave the trailer wherever you want. I think he was rudde and disrepectful for no reason. If I ever come across him I will tell him he provide awful service and probably turn around and find a different location.JAVIER C.
Parking/access to check-in building awkward when arriving with moving truck to unload in unit to which we didn't yet know a number. Otherwise good.Colleen J. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca C. | Premières impressions
Clean units & Friendly & helpful !!! Thank youThomas I. | Expérience générale
Le client n'a pas laissé de commentaire.Jeremy M. | Expérience générale
Nice staff,Tim G.
Great experience staff was very helpful and kind.Marisa E. | Expérience générale
Le client n'a pas laissé de commentaire.FREDRIC H.
Le client n'a pas laissé de commentaire.RICARDO R.
No complaints whatsoever: helpful, pleasant staff and well maintained facilities made the experience a completely positive one.Jackson M. | Expérience générale
The young man I worked with was great.DEREK M.
Le client n'a pas laissé de commentaire.GREGORY K.
Le client n'a pas laissé de commentaire.JERREL M.
Shelley provided great customer service! The truck I rented was nice a clean. Merci.JASMINE M.
Promp service.CHARLES Y.
Very helpful people ,clean vans, got the job doneGEORGE L.
Le client n'a pas laissé de commentaire.DAVID F.
Le client n'a pas laissé de commentaire.Treatha F.
The gentleman who checked us in was amazing. Super friendly, fast & thorough!BONNIE G.
Experience was great. Registration in and out went quickly. Attendant polite and friendlyRICHARD B.
Le client n'a pas laissé de commentaire.JOSHUA S.
Great service!!!!!!Si Z.
Employee was rude and not helpful at all. Seemed like he did not want to do his job.DANNY T.
Very happy with the rental. Only concern - slight issue - is the tight parking for trailers.WILLIAM M.
Le client n'a pas laissé de commentaire.STEVEN M.
Michelle and her staff are always helpful with my needs.PHILIP B.
Le client n'a pas laissé de commentaire.Paul M.
This location is always fantastic. Great service and easy rental. Great Job. Thank you!MILAN K.
Le client n'a pas laissé de commentaire.JOSEPH R.
Truck smelled a bit like cigarettes in the drivers area. Oh well, not a big deal.ISABELA W.
Another good trailer rental from u-Haul. All went well. Merci.ROSEMARIE A.
Le client n'a pas laissé de commentaire.PEDRO D.
A+ Service....associate changed my local rental to a one way to save me time/hassle. Extremely helpful with hook up of trailer and friendly too...JASON K.
Le client n'a pas laissé de commentaire.ROBERT D.
Le client n'a pas laissé de commentaire.PATRICIA C.
Le client n'a pas laissé de commentaire.DANIEL S.
At my pickup time, U-haul Manager said my 2 5/16 ball would work. I said I have used this type of trailer and this 2 5/16 Ball before. Manager said no I had to go Buy a smaller ball and install it. I wasted 2 hours of my day going to buy a smaller ball and installing it on my hitch so oak creek manager would let me get trailer. When I dropped off trail, The personnel at that location said my 2 5/16 Ball would have worked fine. I tried my 2 5/16 ball in the Trailer there at drop off location it fit fine! U-Haul YOU NEED TO TEACH YOUR STAFF WHAT SIZE BALLS WILL FIT IN YOUR TRAILERS, SO OTHER PEOPLE DON'T HAVE TO GO THREW HAVING TO GET A DIFFERENT BALL FOR NO REASON. ALSO SARCASTIC COMMENT TO ME, YOUR PULLING IT WITH THIS??? I SAID WHAT'S WRONG WITH MY 1 TON FORD E-350 CUBE VAN IT THE SAME AS YOUR U-HAUL CUBE VANS. AN UNPROFESSIONAL RUDE MANAGER INSULTING ME AND MY TRUCK!!!! DISGUSTED IS A UNDERSTATEMENT!!!! OF MY EXPERIENCE AT Oak CREEK U-Haul.Matthew G.
Easy process. Friendly staff.Shawn P.
I had one minor issue where the truck I requested battery was dead. I was fortunate enough to have a jumper pack with me and I was not personally inconvenienced but someone might. Overall, I thought everyone I was working with was all very accomodating and friendly. I have business in a few weeks and will be using your site again. Thank you both.Nicholas F.
Picked up a couple dollies for a day, and both pick-up and return were very quick and efficient. Good service.Michael R.
Le client n'a pas laissé de commentaire.Krysti D M.
Le client n'a pas laissé de commentaire.CHRISTOPHER A.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.THAIS J.
Le client n'a pas laissé de commentaire.SCOTT M.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.SARA B.
Le client n'a pas laissé de commentaire.QUINN H.
Le client n'a pas laissé de commentaire.Bryan L.
Le client n'a pas laissé de commentaire.Bryan L.
Le client n'a pas laissé de commentaire.Fan W.
Le client n'a pas laissé de commentaire.JESUS G.
The customer service person was professional and friendly and transacted the truck rental in a timely manner.KEITH S.
Le client n'a pas laissé de commentaire.JASON W.
Le client n'a pas laissé de commentaire.Leo N.
The folks at this location we're friendly and flexible compared to other stores. I will definitely use them again.Jeffrey H.
Le client n'a pas laissé de commentaire.Jackson M. | Premières impressions
Le client n'a pas laissé de commentaire.Dylan K.
When I asked about night drop the gal said I could drop the truck at the end of the day. She didn't tell me that I had 15 minutes of filling out the online drop-off pages and taking pictures and submitting to do before I could drive away. Also I got charged an added $7 for saying I used the handtruck that was in the truck. Never thought that would be a charge since you gave it to me in the truck. To be honest, having the hand truck was a blessing but I did not know it was an added fee. That kinda surprized me.Stu M.
Le client n'a pas laissé de commentaire.JESSICA H.
Le client n'a pas laissé de commentaire.Nick F. | Premières impressions
Excellent customer service at this location.michael d. | Premières impressions
The manager "Shelly" is easy to work with,friendly very helpful.PETER P. | Premières impressions
Le client n'a pas laissé de commentaire.Deann H. | Premières impressions
Easy move in. Great communication. Quick snow removal.Kayla C. | Online Move In
Vehicle availability at the pickup site desired should be more accurate before selection is made.James S. | Premières impressions
Le client n'a pas laissé de commentaire.Rebecca B. | Online Move In
Terrance Mims checked us in and set us up with a lock and insurance for our storage unit. Jennifer Hess helped us with our lock and the unit door which wasn't closing properly. Excellent service!!Noreen L. | Premières impressions
Okjon b. | Premières impressions
I don't have any comments right now everything is all good I appreciate your service thank you very much!Brenda H. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!