Évaluations des clients U-Haul Moving & Storage of Oakville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Oakville

Cote générale :

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Kenneth Y. | Premières impressions |
Évaluation :

My only thing that wasn't perfect was the difference between my online experience and the counter. I spent some time double checking things with live chat and felt that since I spent more then an hour double checking my reservation I would just go to the counter and double check again and be on my way. The excellent employee spent a lot of time going over the things that I had already went over, since I didn't bring my computer I diidn't have quick answers to every single question, all i wanted was to get what I had spent the time reserving. After 45 minutes of questions I got the rental, if the reservation email had the instruction to bring all those questions i would have, I don't get why I was reminded to bring some info and not all the required inf. I had to take a call as that process was ridicuously long, and the person left me to explain another customers bill. That other customer was being rude and boy I felt those rude urges in me since my online work was pointless. Assuming I didn't do that online work I would say what a great team and building, there was an annoying customer in the building and the team kept there composure and was great with me and my helper, she gave me my first months rent free, I like how they get along with each other and me and my friend, they walked with me to show the keypad which i would have had to gone back and ask for help, all around they are pros and I will come back for the next move.. Thanks

LOUIS D.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeffrey L.
Évaluation :

Trailers should be allowed as after hours drop off without issue.

VLADIMIR C.
Évaluation :

Le client n'a pas laissé de commentaire.

KENNETH W R.
Évaluation :

Le client n'a pas laissé de commentaire.

SEANGORDON T.
Évaluation :

The service was excellent. I wish I had got the name of the woman at the customer service desk. She was clear, efficient, and answered my questions. Fantastic experience and I plan on renting from this location again if I need a vehicle in the western GTA.

Jeffrey K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

KEVINF U.
Évaluation :

Le client n'a pas laissé de commentaire.

IRENA T.
Évaluation :

Le client n'a pas laissé de commentaire.

TEODORO O.
Évaluation :

Very nice lady who helped us on Sunday , awesome location and very clean .

DEVON E.
Évaluation :

I paid $100 for a trip across to the town over.. Then I fuel up with $20 of my own money and thats not even accounted in the order. Im not using U-Haul ever again.. I've been using U-Haul multiple times a year but this time I felt taken advantage of and I am taking my business elsewhere.

ALLAN C.
Évaluation :

Everything went very smooth, staff were very professional and polite. Will definitely use this location again.

STANWIN SEBASTI R.
Évaluation :

Le client n'a pas laissé de commentaire.

JASONWAD P.
Évaluation :

Agents were friendly and helpful. Check in was quick and easy. Return was as well. The only complaint I have is that the truck only had 5/8 tank of gas. Had to stop to put gas in it before we could start with move which was really inconvenient. They don't reimburse if you overfill but it's hard to know how big the tank is, what kind of mileage you will get or how much to put in it. Just rent the truck with a full tank so when you're done you just have to fill it up again - easy and way more convenient.

RAJAN I.
Évaluation :

Good , keep it up

balyodh S.
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Le client n'a pas laissé de commentaire.

Janet C.
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Le client n'a pas laissé de commentaire.

Mark F.
Évaluation :

Have more than 1 attendant on an end of the month weekend! Make sure when a dolly is reserved and paid for that it's actually in the trailer!

nick O.
Évaluation :

Le client n'a pas laissé de commentaire.

TODDRONALD S.
Évaluation :

Friendly staff. Quick in and out.

DON V. | Expérience générale |
Évaluation :

Great service Great prices

Cynthia W.
Évaluation :

The mobile check in service is abominable. Repetitive information, time consuming, not intuitive and completely unfriendly. Then once you struggle thru the mobile check in, you have to check in again, in person, in the office and go through the complete process again! My rental had a check service light on making it difficult to read the mileage and take a photo of the panel-yes that's right. You have to take a photo of the panel on return of the vehicle and again attempt to return the vehicle thru the mobile service.

Michael H.
Évaluation :

Le client n'a pas laissé de commentaire.

Nancy C.
Évaluation :

There was one of your workers an older woman with no mask on coughing out her Lungs she did not serve us directly but was the one who got our truck for us- with no Mask on and coughing her germs everywhere in your Speers road location - I should call in Halton Puvblic Health on you it is illegal for her to have N O Mask on and coughing inside the store and trucks she brought to us an older Caucasian lady with glasses on over 50 yrs old or older pls follow up does she have Covid19?....?..

GARYE H.
Évaluation :

Staff was very friendly and helpful. Originally had a reservation at the Uhaul on Royal Windsor Dr. Showed up there to pick up the trailer, and they did not have any equipment that was road worthy..despite having a guaranteed reservation, this did not mean anything. Terrible service at this location. Very helpful at the Woody Rd. Location to help me get the trailer I needed.

Joseph T.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert P.
Évaluation :

Great people

John G.
Évaluation :

Super convenient online process

Frances R.
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Le client n'a pas laissé de commentaire.

NIKOLAJS MICHAEL C.
Évaluation :

The mirrors were covered in salt - couldn't see anything until I filled up at a gas station.

RANDY E. | Expérience générale |
Évaluation :

i would highly recommend this facility the staff was always helpful and friendly they made you feel like family Thank you

RYAN L.
Évaluation :

Le client n'a pas laissé de commentaire.

IMRAN M A.
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Le client n'a pas laissé de commentaire.

Ingrid B.
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Le client n'a pas laissé de commentaire.

John K.
Évaluation :

Le client n'a pas laissé de commentaire.

MURRAY S.
Évaluation :

Convenient and professional service Thanx to front desk person in Oakville

Dawn S.
Évaluation :

We are happy with the knowledge of the staff not just at the location. The staff on the phone when we booked to the staff in the store. They were professional and caring. Your staff answered my questions I really appreciate their time

jennifer x. | Expérience générale |
Évaluation :

The most disappointing experience ever considering I heard good things about their services. Not only were they not accommodating and rude every time I came in or call, they didn’t listen to a thing we ask, was very unhelpful, and very reluctant to do anything, especially during such a tough year. Not to mention, when renting their trucks, they didn’t explain about the mileage you can’t go over and only disclose this after we return the vehicle, making us not able to get our deposit back. Moving is already stressful enough, but add on to the added stress from some hidden clause that wasn’t disclose is unacceptable. If this was explained ahead of time, we would’ve paid attention to it. I would’ve given them a 0 if I could. I would never recommend this company to anyone ever again! By far the worst experience I ever had!

Peter T.
Évaluation :

Both staff members were unmasked on arrival. Although they were behind plexiglass I was very uncomfortable given the heightened pandemic

ROBERT E P.
Évaluation :

Thanks David and your team. Great job.

Hiltrud D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

SALLY O.
Évaluation :

Le client n'a pas laissé de commentaire.

DEBRA ANNE NANCY S.
Évaluation :

Le client n'a pas laissé de commentaire.

Luke T.
Évaluation :

He wasn't wearing a mask

Devon B.
Évaluation :

Amazing service!

Peter H.
Évaluation :

I and my family have used this Oakville U-Haul for years, always reliable, service is great! Thanks!

Dawn-Angela S. | Premières impressions |
Évaluation :

Zachery was pleasant and helpful. Staff seemed to have understanding that moves are one of life's greatest stressors, representing all kinds of life changes and circumstances and the staff seemed to be be kind, compassionate and helpful. Well done!

AYDIN T.
Évaluation :

Le client n'a pas laissé de commentaire.

Govardhan C.
Évaluation :

Overall it was great experience, no hiccups... all went well.

keith F.
Évaluation :

bad customer service when returned truck. I know it was close to 7 pm but was having trouble with app and person wasn't interested in helping me, worried at just about getting out of there.

Paul M.
Évaluation :

The check in agent was very friendly and helpful

AUGUSTINE A.
Évaluation :

Great customer service

Waleed T. | Expérience générale |
Évaluation :

The service at this location was very poor. I did not book with Uhaul storage because of the employee Zachaure Cloutier. This employee was very rude and unhelpful. Despite the manager asking him to accommodate my needs and providing me with a storage space more appropriate to load/unload my furniture he refused. I had to rent in a private storage facility which costs more because of this staff member.

Bozhidar D.
Évaluation :

All good. Thanks

MARK O.
Évaluation :

Le client n'a pas laissé de commentaire.

Paolo R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

PAUL A S.
Évaluation :

Le client n'a pas laissé de commentaire.

Ritu T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Walid A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Julian V.
Évaluation :

A USB charger in the unit and a snow cleaner for the customer's car

Roman S.
Évaluation :

Le client n'a pas laissé de commentaire.

Dunstan F.
Évaluation :

Le client n'a pas laissé de commentaire.

Waleed T. | Premières impressions |
Évaluation :

David butlar was not helpful in anyway because his manager asked him to give me storage to be easy to unload from the truck. He tried not helping through the process because of him i had to go pay at a different storage facility instead of getting the month for free.

Anthonie E.
Évaluation :

Le client n'a pas laissé de commentaire.

LOUISE K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Yvonne C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Carole B.
Évaluation :

Very considerate staff. Excellent storage centre with clean washroom and lots of equipment. Outstanding.

ADAM B.
Évaluation :

Le client n'a pas laissé de commentaire.

Sept Ebenezer B.
Évaluation :

Its my first time to rent and the store crew is very Accommodating and patience to give me the rules and what to do after. Thumbs up

Chris K.
Évaluation :

I got a call 5 hours after I returned the equipment telling me I was late. Other than that this was one of the better experiences I've had with uhaul

NOUBAR Y.
Évaluation :

Le client n'a pas laissé de commentaire.

stefan N.
Évaluation :

Can't think of anything. Overall experience was great! Van I rented was in tip top shape with no signs of gross wear and tear Staff upon delivery and return we polite and prompt

Glenn W. | Expérience générale |
Évaluation :

Very good

Derrick D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

chris J.
Évaluation :

Nothing I can think of it was very easy I look forward to renting again

Glenn W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

gord i. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

HEATHER DAWN F.
Évaluation :

Very easy & quick check out process.

julie a. | Premières impressions |
Évaluation :

Friendly, professional, very helpful, highly recommended.

steve L.
Évaluation :

Le client n'a pas laissé de commentaire.

ninoska c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

shannon c. | Premières impressions |
Évaluation :

Really great customer service! Everyone was really helpful. It was so easy to use the carts and elevator. Super nice staff.

Bozhidar D.
Évaluation :

All good

Simonne C.
Évaluation :

I did my booking for a truck ahead by three weeks. Before 16 hours of my moving, i received a call from the reservation manager of Uhaul to cancel my reservation as the truck which supposed to be rented was damaged. She was completely rude. She gave me two options or to cancel the reservation (it was at 4 pm) or to take the truck at 4:30pm instead of 10:30am so i have to do my move at night. I tried to call other company but of course due to time no trucks were available. It was a very bad experience using Uhaul and over and above the way that uhaul was treating me rudeness and careless

Grant S. | Expérience générale |
Évaluation :

UHaul exceeded ALL my expectations! One of the most professional, friendly and accommodating experiences I've had in a long time. I had a difficult situation to deal with and the team at Oakville in particular Melanie Andrew dealt with it and helped me through every step of the way. Being good at customer service is one thing in isolated incidents but achieving service excellence over a period of time is difficult, not for this team. They consistently excelled! I can only deduce that this level of service is central to the UHaul culture. Because of this experience I will go out of my way to not only use UHaul in the future but to recommend UHaul to family, friends and associates. Thank you!

Nancy B. | Expérience générale |
Évaluation :

At 8 pm 2 weeks ago -The facility did not assist with the investigation when a customer was physically attacked at the Woody Oakville location. The police were called & involved and perpetrator was arrested 7 days later. The facility did not assist in retrieving camera footage_claiming only one camera was working for the entire facility and only caught the beginning of the altercation. This facility was chosen as it claims to have 24-Hour Video Monitoring-untrue. Nonetheless Miranda & Zachery were extremely helpful and knowledgeable but the "manager" David did not seemingly care nor take any notes about the incident or trauma suffered by the victim . The victim had been transported to Trafalgar Oakville Hospital via ambulance from the UHaul Woody Oakville Location the previous evening after the assault. She is still recovering from the assault. DO NOT RENT STORAGE HERE AS IT IS NOT SAFE.

Yvonne C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Benjamin R.
Évaluation :

Guy at the counter was very nice and helpful.

ELIZABETH ALICE M.
Évaluation :

Amazing service, made the hand-off very easy and stress free, truck was extremely clean and well kept. Overall great experience. Made a stressful day a lot less stressful.

Donato M.
Évaluation :

To the young man wearing glasses working at the desk on Nov 9th 2020 between 1-4pm, we are so thankful for your patience and assistance in helping us understand and discover more info about future moving rates. Thanks for being awesome!

Mary N. | Premières impressions |
Évaluation :

Service was exceptional!!!

HASHAM S H.
Évaluation :

Le client n'a pas laissé de commentaire.

WOJCIECH S Z.
Évaluation :

Trucks are not maintained properly, manager has very poor customer service skills

James T.
Évaluation :

Customer service was excellent. Pick up and return was seamless. Top of my list for my truck rental provider.

MARTIN T.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAELJ B.
Évaluation :

Le client n'a pas laissé de commentaire.

Steve S.
Évaluation :

Le client n'a pas laissé de commentaire.

Larry M.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES BARRY K.
Évaluation :

The courteous staff (Miranda & Zachery)and service at the Woody Rd. location was top notch. No complaints, as a matter of fact, they were the only people who went out of their way to help resolve a bad situation. However, I am very disappointed and angry with your booking and reservation system and the terrible experience I had with your TRAFFIC Dept..... No coordination or commitment to hold reservations.....

SLOBODAN M.
Évaluation :

No need

Charles L.
Évaluation :

Le client n'a pas laissé de commentaire.

ZARKO K.
Évaluation :

Both of the front office staff were not wearing masks, with one of them frequently coughing into her hand and proceeding to handle customer licenses.

Sheroy M.
Évaluation :

Le client n'a pas laissé de commentaire.

Alex G.
Évaluation :

Le client n'a pas laissé de commentaire.

Access Lock & D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MANUEL G.
Évaluation :

Le client n'a pas laissé de commentaire.

PATRICK F.
Évaluation :

Le client n'a pas laissé de commentaire.

FILOMENAM M.
Évaluation :

The man at the counter was rude. I told him my reservation was 8-8. He said NO 8-4 than ultered his voice and said "I dont need this f****** shit" I looked over at the other staff member and she rased her eyebrows. I told him "excuse me but I have a reservation" then I was told to do him a favour and get fuel. I did recieve a credit for that. Upon leaving he did apologize

michael F.
Évaluation :

very helpful staff

sara P.
Évaluation :

Le client n'a pas laissé de commentaire.

Tony A.
Évaluation :

Le client n'a pas laissé de commentaire.

DineshKumar K.
Évaluation :

Le client n'a pas laissé de commentaire.

Harrison T.
Évaluation :

Le client n'a pas laissé de commentaire.

Rajan I.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin A.
Évaluation :

I have been to the location multiple times in the last twenty four hours. The gentleman who helped me was great but the other girl who was working last night could use some retraining on how to speak with customers. When someone has been moving things all day and is already stressed you could use some better empathy and understanding in your job because I found her customer service to be lacking and her care to be poor. Due to the pandemic I have not received my notice of renewal and when I went to renew online in July I was advised I needed to wait for the renewal as I needed a new picture and the offices were backed up. She advised me that in April (one month after the pandemic began) she was able to renew online which would have been fine if she left it at that. She advised me that she would have to check with management (no problem) but never actually did instead she proceeded to show me how she renewed online multiple times (again this was in April and not July). The whole experience with her made me sick to my stomach as I had already rented a truck, rented storage, and unfortunately had to return for a trailer to move things somewhere else because I had run out of space. Honestly, if I was solely dealing with her and had not already moved things In I would not have used this location. Was thoroughly disappointed and that is why I would not recommend this location because if someone else was harassed and belittled like I was I would feel like trash.

Nicolas Manuel R.
Évaluation :

Rude staff. Like the ones that have been working forever and they just don't care anymore. Like my pick up location was changed and when asked why and how would I deal with the extra miles due to the change, they just kept repeating their terms and conditions. Single word responses.

Joe Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Kirsten B.
Évaluation :

Online registration and pick up was flawless.

German Z. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ATIQULLAH H.
Évaluation :

Le client n'a pas laissé de commentaire.

CAMILO A L.
Évaluation :

fast and great service - good equipment and quite handy/central location

Paul L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kellie D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

MUHAMMAD H.
Évaluation :

Great experience, they all are helpful

john O.
Évaluation :

Have better signage.

cAMERON W. | Expérience générale |
Évaluation :

Clean. Always accessible. Would have loved to have access to a dumping service / facility for any unwanted items that could not be donated.

LES K.
Évaluation :

Very fast and friendly service

Jozef T.
Évaluation :

Thanks for Great service.

robert R.
Évaluation :

The seat in the truck was no good I got a sore back driving it overall the truck was old and should be retired immediately!!

Christopher D.
Évaluation :

Le client n'a pas laissé de commentaire.

Juan C. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

JENNIFER G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Judi v. | Premières impressions |
Évaluation :

Good clean units, great location. Staff are friendly and helpful.

neil m. | Expérience générale |
Évaluation :

No light inside the room.

Bikisha P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony S. | Premières impressions |
Évaluation :

I believe his name was Zack. He was the only male staff that day anyways. He made sure all my details were point on. I really appreciated his eye to detail. He answered all my questions and did while making me feel like I was dealing with a brother from another mother. I actually was going to go price quote and decided not too, because of his knowledge and friendliness. The staff was the total reason why I went with U-Haul yesterday. Also the free month of rent helped too. Thanks for being rockstars!

CHLOE P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Noa O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rodger Y. | Expérience générale |
Évaluation :

It was so very easy to set up an account but a nightmare to to close. Can’t believe the number of calls and time taken to simply say I’ve moved out and please close my account. Nightmares.

Kevin N. | Expérience générale |
Évaluation :

David and his staff maintain an excellent facility with friendly, courteous service.

JACKIE N. | Expérience générale |
Évaluation :

Thank you for all the years of excellent upkeep and maintenance of your facility plus the help of your friendly office staff. Jackie

Reinier V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Hiltrud D. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

BRYAN S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAN B. | Expérience générale |
Évaluation :

wish it was daily free access until midnight

Jonathan S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kingsridge P. | Premières impressions |
Évaluation :

Zack was very helpful

Larry M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Naveed A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ELAINE G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Stephane C. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ANTHONY G. | Premières impressions |
Évaluation :

It is a great facility especially the new climae controlled unit

don c. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steve S. | Premières impressions |
Évaluation :

They gave away my reserved unit and did not inform me until my move in date . Poor business practice!

Scott G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JODI M. | Expérience générale |
Évaluation :

Miranda Galvao was very friendly, polite and very helpful to assist me with all the questions I had. She was very thorough, organized and patient with me and all the other customers. I am very happy with my experience at UHAUL! Thanks

SANDRA Y. | Expérience générale |
Évaluation :

I very appreciate of the kind, friendly and helpful staff that went above and beyond during my two year storage at 478 Woody Street in Oakville. Kindest regards, Sandy Youngman

Stephen A. | Expérience générale |
Évaluation :

Tried for 4 days to reach someone at the Oakville Woody location office without success. Probably placed +/-30 calls. Had to drive over to speak to someone. Clean well maintained facility.

John P. | Expérience générale |
Évaluation :

U-Haul is definitely the go-to place for all your packing and moving needs. Staff is friendly, easy going, and helpful from start to finish.

Patrick H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin C. | Premières impressions |
Évaluation :

Fast and efficient service.

Jennesa A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

gloria a. | Premières impressions |
Évaluation :

No complaints at all, associates very helpful and nice. Thanks

Kevin L. | Expérience générale |
Évaluation :

Very friendly and courteous staff. Outstanding service. i would highly recommend the Woody Rd. U-Haul location for your storage and moving needs.

Morais W. | Premières impressions |
Évaluation :

The customer service agent that served me typified excellence and professionalism to the max. He represented the company with confident and was extremely knowledgeable of the products and services that are offered.

Patrick H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Chanelle H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Reinier V. | Premières impressions |
Évaluation :

I reserved a 12x10 locker online. However, when I got to site, it was a triangular shape and not rectangular. Worked out ok but still didn’t get what I thought that I was renting.

Kimberly J. | Premières impressions |
Évaluation :

Very friendly staff upon arrival. Clean facilities and good location not too far off of the highway. Would recommend!

Lynn B. | Expérience générale |
Évaluation :

Your staff are amazing. They were always helpful and easy to talk to.

Alexander F. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Larissa b. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Elvan H S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

andrey h. | Expérience générale |
Évaluation :

U-Haul has revolutionized the business of renting moving vans and storage facilities. The location on Woody Road in Oakville, Ontario is first rate: the equipment and facilities are the best in the business, contract and invoice processes are simple and efficient, 24-hour access to storage units with 1st month free, ample vehicles of all sizes and full stock of moving supplies ... and all staff members are courteous and professional – they go out of their way to make the rental experience perfect! THANK YOU!

Anudeep Reddy T. | Premières impressions |
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Very friendly staff & great prices. Definitely recommend this place!

Joseph M. | Expérience générale |
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Staff very friendly and professional and understanding. Great experience 👍

Katherine V. | Expérience générale |
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what a great promotion to get one month's free storage ... I have never used a storage locker before and this was a great introduction ... now I know how it works and I won't hesitate to come back.

Tatsiana A. | Premières impressions |
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Excellent experience

LOUISE W. | Premières impressions |
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Great service on a busy day! We would highly recommend uhaul for any storage needs.

Ash A. | Expérience générale |
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I dealt with Dave the GM. He was excellent and helped provide me with a smooth checkout process. thank you for making it a great experience.

Matthew H. | Premières impressions |
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Excellent service. It was very convenient that the office was open on New Year s Day and Zachary was very friendly, helpful and informative

david s. | Expérience générale |
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Manager and staff were efficient. Facility was clean and well lit. Very smooth in and out as compared with some other locations. The price can’t be beat! I highly recommend this location.

david s. | Premières impressions |
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The manager David was extremely helpful and knowledgeable. We have rented vehicles and many storage places in the past. He made the whole experience very simple and fast. Excellent service. 5 stars!

Tammy S. | Expérience générale |
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At the beginning of our rental there was a problem with the door locks. Staff were very attentive and help us enter the building as needed.

Juba B. | Premières impressions |
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Zak is really nice. Top customer service.

Dana S. | Expérience générale |
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Exactly what we needed for short term rental space. Easy to access when needed. Thank you!

craig e. | Expérience générale |
Évaluation :

Great service and top notch staffz

TERRY-LYNN S. | Expérience générale |
Évaluation :

Just need lighting in the units!

Idil A. | Expérience générale |
Évaluation :

I'm glad I came to the right place.

nick e. | Premières impressions |
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Great people at the desk. Horribly slow computer systems created a huge lineup in the showroom and made everyone very frustrated. Time to invest in new IT infrastructure to speed up servicing clients.

michelle l. | Premières impressions |
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They were supportive, helpful and and kind

TONY P. | Expérience générale |
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Vehicle in very good condition Didn't give u excellent rating because paperwork got messrd up.

Joel P. | Expérience générale |
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Had an issue with billing. I dont think the location caused it. However they did fix it immediately. Other than that perfect experience.

heidi d. | Expérience générale |
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Great facility more the accommodating.

Tammy S. | Premières impressions |
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Only problem was that the security system was down and we could not see the unit we rented. Staff very friendly and apologic.

wassim d. | Expérience générale |
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All the team there is great General manager is so helpful Thanks so much

Doug S. | Expérience générale |
Évaluation :

Great

wassim d. | Premières impressions |
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The manager is so great guy Mohamad too and the guy who show me the location of my storage They are great team Thank you so much

JENNIFER G. | Premières impressions |
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average rating because young man seemed like he didn't want to be there.

Doug S. | Premières impressions |
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Great service

chang mook l. | Premières impressions |
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The staff was kind and professional.

darryl b. | Expérience générale |
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This was the best moving experience - renting a truck and the storage experience was ideal and just so easy. This facility was very clean and the staff were well-organized and very professional.

Derrick D. | Premières impressions |
Évaluation :

n/A

michael p. | Expérience générale |
Évaluation :

All was good except they charged me for the month and they shouldn't have as I moved out of locker on May 10th before the next cycle.

Bradley A. | Premières impressions |
Évaluation :

I accidently booked too small of a storage unit. The U-Haul rep I worked with was an absolute saviour, he got a bigger unit for me and was an absolute pleasure to work with! Thank you!

Monique S. | Premières impressions |
Évaluation :

Employees extremely patient and accommodating. Made a very stressful long day much easier to bear.

Krystle C. | Expérience générale |
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Great place

ANNEMARIE H. | Expérience générale |
Évaluation :

Staff always helpful

Donna D. | Expérience générale |
Évaluation :

I have used the U-Haul truck and storage rental services many times. Always the same excellent service.

john c. | Premières impressions |
Évaluation :

great help

MICHAEL C. | Expérience générale |
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Staff was very attentive, informative and courteous.

Aimee G. | Premières impressions |
Évaluation :

Both employees we're very helpful

Catherine O. | Expérience générale |
Évaluation :

Was great

Andrew S. | Premières impressions |
Évaluation :

In preparing to moving I have been in for boxes, trucks and storage. A great team !

SANDRA M. | Expérience générale |
Évaluation :

Construction next door to facility caused several problems. Most of staff did their best but manager David butler has no customer service skills at all. He brought my rating way down.

SHERIDAN M. | Expérience générale |
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Staff were always friendly and helpful. They were always working to improve the facilities. Pricing was very competitive.

deepa D. | Expérience générale |
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Excellent service.

GIORGIO B. | Expérience générale |
Évaluation :

Great service.

Brandon R. | Expérience générale |
Évaluation :

Staff was terrific, were able to accommodate my move out request with a smile despite the construction at the facility.

DAVID H. | Expérience générale |
Évaluation :

Very friendly and helpful.

Marcia B. | Réservation |
Évaluation :

I’m going to try to find another company to store my belongings when I move. The customer service rep was atrocious. He did not care one bit about my questions concerns. SO rude! I’ll go elsewhere

Lizanne P. | Expérience générale |
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The facility was very conveniently located, and all the staff were nice and helpful.

COLIN C. | Expérience générale |
Évaluation :

I had a 2nd. floor rental and the Elevator was out of order on several occasions was not working, also controls poorly programmed. IE. If another renter took it up to 2nd floor. Not operable from Gnd.

agnes d. | Réservation |
Évaluation :

UHaul has yet to add this info to my file page. also When I was told I had a reservation confirmed no pertinent info has been attached...no costs or even estimates, no instructions on how you proceed

justin K. | Expérience générale |
Évaluation :

The worst experience I have have in my life They sold my unit when they promised me an extension . Unit 049 have 15 k worth of my items Derek Buttler swore at me and is a liar I

Peter B. | Expérience générale |
Évaluation :

.

MATHIEU R. | Expérience générale |
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Good facility and staff

jiho w. | Expérience générale |
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Very nice staffs...

jesse c. | Expérience générale |
Évaluation :

We were clearing out our locker, and needed a small cargo van. Despite informing your staff your prices were nearly double what we would pay from home depot, no comment or action was made.

norma jean v. | Expérience générale |
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The manager was most friendly and helpful in getting us through a most difficult experience, he went well out of his way to assist. His employees were awesome as well. But the manager was the best!

victor r. | Expérience générale |
Évaluation :

The staff was very friendly and helpful

Jennifer R. | Expérience générale |
Évaluation :

Neglected to establish payment options so "missed" the first payment that I expected to come out of credit card. Promptly corrected though.

Non reviews have been submitted for this location.

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