Évaluations des clients U-Haul Moving & Storage of Ocoee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Ocoee

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

ben G.
Évaluation :

I was told online when I made the reservation that I had to check in on my phone when arriving and that there would be an additional fee if I went inside. When I got to the location, the vehicle was not ready and I ended up having to go inside. I spend several minutes outside trying to figure out how to get in the vehicle before finally going inside and waiting in line to get my truck. Then I had to wait for it to be loaded with the items requested and wait for someone to come inspect it with me.

SIDDHARTHA G.
Évaluation :

You need to improve your drop off documentation with customers. You have put an extra charge charge for an additional day erroneously. I rented the truck on 24th Nov at 6:30 pm and returned on 25th Nov around 3:30 pm. No one gave me any receipt after the inspection had been done, when i dropped off the truck at return lane, and after two days I received a call from the same location that they did not have the keys and truck, on which I gave my clarification. Then after few minutes I was charged for an extra day. Very disappointing experience.

MAUREEN P.
Évaluation :

Ignition kept sticking when turning to start

Owen H. | Premières impressions |
Évaluation :

I really appreciate the service miss Peggy offers me ,she is very professional,and knowledgeable .,I look forward to coming to uhaul for my moving and storage needs.

Alex G.
Évaluation :

Did great The two lot personnel that I dealt with were professional, friendly and down right likeable.

johnny B.
Évaluation :

Peggy and her team are always professional, customer focused, and go beyond to assist their customers in ensuring they have the correct moving rental/equipment! Always use this U-Haul location for my rental needs.

PATRICIA R.
Évaluation :

My only complaint is the app. I am not able to ever do a return after hours with it

LAELLE S.
Évaluation :

I am getting charged for fees after I paid

Darwin S. | Premières impressions |
Évaluation :

Great service, awesome facility! In and out with no problems. Only concern is lack of COVID-19 precaution of wearing masks. Some were not wearing masks.

ROBERT D.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT B.
Évaluation :

Le client n'a pas laissé de commentaire.

Osvaldo M. | Expérience générale |
Évaluation :

Safety

david O.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert R.
Évaluation :

Le client n'a pas laissé de commentaire.

Amanda S.
Évaluation :

The guy who inspected the Uhaul and took care of me was very nice. He had great energy and had a fun and funny personality.

ALEX N.
Évaluation :

The U-Haul staff were professionals too.

Lakota M.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS H.
Évaluation :

Le client n'a pas laissé de commentaire.

DEBORAH G. | Expérience générale |
Évaluation :

After having my storage unit for 19 years, initially every thing was fine, however, recently the temperature where my unit was gradually got warmer and warmer. Then about two years ago the lighting where my unit was has a sensor that only stays on for 3-4 minutes thus making it a problem when I was in my unit for any length of time. When I reported it I was told that they didn't care they weren't going to change either one and go back to the temp that was closer to what it was initially

cheryl n. | Premières impressions |
Évaluation :

SO impressed with the helpfulness of the staff as well as the cleanliness of the facility. Each person with whom I’ve had contact has been courteous, answered all questions and gave me a facility tour the day I rented. Highly recommended.

JAMES J.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason S.
Évaluation :

I'm new to the USA from the UK and didn't really know the U-Haul process I found all the staff were excellent including the guy that checked the truck on return. Really a great service.

KETAN P.
Évaluation :

Pick up process needs to be more streamlined. It's also very difficult to get anybody to pick up the phone at certain times of the day. I was waiting to speak to somebody for 15min. About a question regarding my reservation.

Ismael R.
Évaluation :

Le client n'a pas laissé de commentaire.

DAWN H.
Évaluation :

Be more transparent on website about fees. Have more than one person working the inside of the store

FAITHY H.
Évaluation :

Le client n'a pas laissé de commentaire.

Cesar C.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard M.
Évaluation :

Le client n'a pas laissé de commentaire.

LEE M.
Évaluation :

Early return policy should be better explained! Returned trailer a day early, rented 10/20/20 to be returned 11/3/20. Trailer was returned 11/2/20. Was told that because it was due 11/3/20 at 7:30 am it was passed the time to be given credit. It's back a day early! That doesn't make sense to me. Not a good way to do business.

ALICIA P.
Évaluation :

Le client n'a pas laissé de commentaire.

ARNITRA H.
Évaluation :

Ms.Peggy and her staff was amazing !!!

Tamara K.
Évaluation :

Better quality rental trucks

Kandice S.
Évaluation :

Le client n'a pas laissé de commentaire.

TIMOTHY H.
Évaluation :

Had to wait an hour for a truck and there was already one that was ready and also they were rude

WESLEY F.
Évaluation :

Even though it was EMD of month and very busy the associates were all working hard and friendly. I was in and out of there in 15 minutes and felt they covered everything I needed.

EDWARD M.
Évaluation :

Le client n'a pas laissé de commentaire.

DAYAMI R.
Évaluation :

Offer a solution not just sorry we can do anything you need to wait.

ginger M.
Évaluation :

Very helpful with size truck to use Great team

LOURDES B.
Évaluation :

Excellent Customer Service, very friendly and thorough

DENNIS T.
Évaluation :

Le client n'a pas laissé de commentaire.

Cassi K.
Évaluation :

Le client n'a pas laissé de commentaire.

Osvaldo G.
Évaluation :

Le client n'a pas laissé de commentaire.

Kaitlyn T.
Évaluation :

Staff wasn't wearing masks. Guy who attached the trailer was smoking while attaching it. There was an issue with my lights and I kept trying to ask questions and they wouldn't answer me or really help at all. Staff was overall not friendly and I was so incredibly disappointed.

Jay P.
Évaluation :

My reservation got switched to.this location. I had ty o reupload my license and provide 2 additional contacks. It took an hour to get keys. Then when I got the keys and driving, they call me stating I didnt give my credit card. How does that happen when I reaerved onlline and gave scanned pictured of credit card? Apparently, this didnt transfer.

James B.
Évaluation :

Check in was fast and painless with no surprises. Always a good experience at Ocoee UHaul.

VANESSA A.
Évaluation :

Nothing,everything is perfect and the employees are awesome thsnk you

Frank B.
Évaluation :

Le client n'a pas laissé de commentaire.

FRANK B.
Évaluation :

Le client n'a pas laissé de commentaire.

Frank B.
Évaluation :

Le client n'a pas laissé de commentaire.

TANYA S.
Évaluation :

Le client n'a pas laissé de commentaire.

Juan G.
Évaluation :

Le client n'a pas laissé de commentaire.

William M.
Évaluation :

Le client n'a pas laissé de commentaire.

Osvaldo M.
Évaluation :

Only thing was the wait time at the counter, to much

DAVID P.
Évaluation :

Le client n'a pas laissé de commentaire.

Carl P. | Expérience générale |
Évaluation :

Clean facility Friendly and helpful staff Easy access

DANIELLE B.
Évaluation :

Le client n'a pas laissé de commentaire.

Tracie J.
Évaluation :

The truck has serious front end problems. If anyone would have checked it they could ha e realized this. It the storage part of the truck leans to the passenger side. It was awful. We needed a truck so this is what we got an awful looking and driving truck. Will never recommend U haul to anyone.

KENNETH C.
Évaluation :

Nothing in my opinion. They were all terrific. I am a repeat customer and will stay with the Colonial Drive team in Ocoee . A +

CHARLES W.
Évaluation :

Have Truck 26ft ready. They told me that they would have to give me a 20ft Truck because they over booked. They were going to give $50 due to the over book, but I went by the Uhaul dealer and someone came in with a 26ft and that did the job.

JUSTIN F.
Évaluation :

I was not happy with the original booking of the equipment. The customer service person through the 1800# who booked my equipment did not sell me the right equipment. A king size bed does not fit in a 10ft truck. I struggled to fit all of my belongings in the truck with the king bed slanted in the middle as it would not fit against a wall. Therefore, I had to fill things in my personal car that I was towing with the uhaul. Day of move, when I came back to the uhal location, the team there said it was a bad idea for me to pack the car as it increased the weight of my vehicle which no one told me was not a good idea prior to booking. I was very stressed out during my cross country move. When arriving to the drop off location, my car was stuck on the tow dolly as it was too heavy. Thankfully, the team there along with myself got creative and put thick pieces of cardboard under the front wheels so that I could clear my car over the tow dolly where it was stuck. There was damage to the underside of my car. All of this could have been avoidable had the sales person sold me the right equipment as I would have paid more to avoid the stress and headache. I was very unhappy with the level of knowledge from the Sales person, I have used uhaul many times as I move a lot for work. This was not a good experience whatsoever. The onsite team in Ocoee was very kind.

JON M.
Évaluation :

Peggy and her team are always great to work with. I have rented trucks, trailers and a storage unit from this location and have had nothing but great experiences.

REY R.
Évaluation :

Le client n'a pas laissé de commentaire.

RHONDA P.
Évaluation :

Fantastic employees at this location. VERY helpful and efficient. They really go the extra mile here. Well managed and organized.

TAMMY C.
Évaluation :

Doug Platt was great.. Very helpful very professional! Thank you!

SWASTIE S.
Évaluation :

Gave me a broken truck that was to dangerous to drive. Still approve for me to take the truck on my trip.

Charles S.
Évaluation :

Le client n'a pas laissé de commentaire.

Nikita E.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID G.
Évaluation :

Le client n'a pas laissé de commentaire.

RHONDA A.
Évaluation :

Le client n'a pas laissé de commentaire.

tevelie E.
Évaluation :

First I went to Ocoee Location for a rental, the staff was very nice and well informed to explain to me all the information that I need. Pretty I really don't do survey to promote or advertising Bad company but this one well deserved me to Brag about it. Thank you so much.

Micah T.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard R.
Évaluation :

Le client n'a pas laissé de commentaire.

ERNESTO M.
Évaluation :

Le client n'a pas laissé de commentaire.

STEVEN H.
Évaluation :

Le client n'a pas laissé de commentaire.

Christy N.
Évaluation :

Tried to use app to check in and it took too long to get the approval, finally went inside where they were happy to help, but it took several tries to get the system to let them check me in since I started with the app. Staff was very nice, but the app not working really made it a negative experience. It took about 40 minutes to get the vehicle, which is unacceptable. Turning it in was much easier, but I didn't try using the app.

Stanley G.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL B.
Évaluation :

Everyone was extremely helpful from start to finish. my experience with this u-haul location was very pleasing!

Jeffrey C.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK R.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert S.
Évaluation :

again as i said about the place i picked up the trailer. the trailer towed very smooth. not disappointed in that. my issue is that the trailer leaked and some of my belongs were soaked.

William R.
Évaluation :

There are some significant problems with online checking which can be easily averted with advance customer notification. I arrived at 9:50 AM for a 10 AM pick up and did not leave with my vehicle until 10:30 AM – this time was charged to me. When you sign up online, you are never advised that it is best to have the app on your phone so that location services works. It was never brought to my attention beforehand if that was necessary to have my location available. Also, I guess because I have an out-of-state drivers license, I had to provide two references with phone members which had to be called or the vehicle would not be released until they were reached. If I had known in advance I could've had my passport or other document with me, but I was never advised of this requirement also. I do like the online check-in experience and the service from U-Haul however I believe that the sign in process online should be more transparent. If you would like to discuss this further I can be reached at 5163135065. Sincerely, Bill Rebolini

Chad S.
Évaluation :

I've used this location several times and it has been great each time. Returning truck was smooth. I thought I brought the truck back with near the same amount of fuel, but was one tick off. Charge was almost 10$. I do think that is unreal. (picked up 7/16 and returned 3/8).

Angela H.
Évaluation :

Staff slow to help. Not the most friendly. Hardly anyone wore a mask.

Luis G.
Évaluation :

They processed my return latter because the system was “slow” and ended up charging me an extra day.

Ariel E.
Évaluation :

Le client n'a pas laissé de commentaire.

CYNTHIA B.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID P.
Évaluation :

More representatives at guest counter for check-in

Lois H.
Évaluation :

Le client n'a pas laissé de commentaire.

Milton F.
Évaluation :

Le client n'a pas laissé de commentaire.

savanah R.
Évaluation :

Again they forced me to interact with them when I selected social distancing drop off did not love that

Robert B.
Évaluation :

Le client n'a pas laissé de commentaire.

Edward C.
Évaluation :

They charged me $25.00 for cleaning. I spent six hours driving in it and drank two soda and didn't eat in the truck. The return line was loooong as hell so I left it for check in later. Big mistake. Don't use this location.

Alexander V.
Évaluation :

There is a drive-up drop-off area but the wait time for for an attendant was long. Perhaps the location was short-staffed that day. Other than that, the pick-up and drop-off went smoothly.

SAMUEL C.
Évaluation :

The front counter staff Peggy Engquist was extremely helpful, professional, informative and well spoken about the Uhaul Experience. She is a role model for your company and I would def return to uhaul if the service is similar. This was my first time renting a One - Way and her and gentleman who did the walk thru made this the best experience ever at UHaul

LAURA B.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES C.
Évaluation :

Le client n'a pas laissé de commentaire.

Garry S.
Évaluation :

Le client n'a pas laissé de commentaire.

CHARLES E.
Évaluation :

Le client n'a pas laissé de commentaire.

Yvrose H.
Évaluation :

Le client n'a pas laissé de commentaire.

CASSIE H.
Évaluation :

Le client n'a pas laissé de commentaire.

LAWTON B.
Évaluation :

Le client n'a pas laissé de commentaire.

SARA B.
Évaluation :

Le client n'a pas laissé de commentaire.

TASHIRA G.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert M.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM P.
Évaluation :

Le client n'a pas laissé de commentaire.

Karen S.
Évaluation :

My only complaint was and it's not any ones fault, I'm 5' 1” inches tall and that big truck was difficult for me to get in and out of the cab, a running board on these trucks would have been really helpful. Thank you 😊

Robert G. | Premières impressions |
Évaluation :

Peggy and her team are always professional, friendly, helpful and stand ready to provide excellent service.

CLAUDIA B. | Expérience générale |
Évaluation :

I like it very much even when finished the process. We call and done. Appreciate Next time I will seek you again

Toyna Y. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Bryan C. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kerry-Ann S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Micah T. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher D. | Premières impressions |
Évaluation :

Moving is stressful, but they helped ease my worries and get my stuff safely stored.

Diahann K. | Expérience générale |
Évaluation :

Very friendly and helpful staff. We rented storage there for a little over a year. Staff always treated us with courtesy and respect. Front desk was very welcoming and accommodating.

Marcos or Edna B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ailan M. | Premières impressions |
Évaluation :

Customer service representative was very helpful and friendly. Answers questions and knew exactly what was needed. The facility was organized and clean with easy convenience access to loading and unloading.

VIRGINIA M. | Expérience générale |
Évaluation :

The Ocoee U-Haul is great--the staff are knowledgeable and helpful, the facility is immaculate and it is the best storage and truck rental experience I have had in all the years of rental and trucks. Thanks for setting a great standard.

Nathan S. | Premières impressions |
Évaluation :

The staff were exceptionally helpful and took the pain out of what was could have been much a more stressful move from Virginia to Florida. At every step in the process, from reservation to temporary storage to turning in equipment, they were cheerful, competent professionals.

MARIO B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

jeremy H. | Premières impressions |
Évaluation :

Great facility and customer service is exceptional,the people and management make the moving and storage experience enjoyable and less stessful.great management and staff!!

Humberto B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Telesia S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

rizza b. | Expérience générale |
Évaluation :

Overall I was pleased with the experience. I never had any issues with the unit or the facility's maintenance. There was one employee that was the less than pleasant when I first moved into the unit and I had a few terse interactions with her but after a while she seemed to have a change in demeanor. I would highly recommend the services this U-Haul location provides. Thank you.

James b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Lynda Ostrowski or L. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

MANUEL M. | Expérience générale |
Évaluation :

Great service for the 5 years of storage! Thank you! Will recommend

Adriana S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rob P. | Expérience générale |
Évaluation :

Ok for this place, the service is so good. The trucks are good, everything. However it is next to impossible to call this place by phone. and i don't see much solution to it, because the people working always have something more important to do. maybe they could employ a phone person to just connect with callers and give them info over the phone. dont know

bo k. | Expérience générale |
Évaluation :

Everyone is so friendly and professional there. Thank you very much I will do business again. Be safe.

Shelby C. | Expérience générale |
Évaluation :

The cleaning/maintenance lady was always very friendly and helpful. Also the GM was very personable.

Thomas G. | Expérience générale |
Évaluation :

The booking engine was difficult

John W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Duane J. | Expérience générale |
Évaluation :

Everything was Excellent Thats the reason I went out of my way to use this Haul Facility Thank You

Michael D. | Expérience générale |
Évaluation :

Several understaffed. One person trying to help lines of customers.

Eddie L. | Expérience générale |
Évaluation :

It was excellant friendly emplyees

david k. | Expérience générale |
Évaluation :

Very good storage facility.

vernon t. | Premières impressions |
Évaluation :

Friendly and very helpful

Brittney C. | Expérience générale |
Évaluation :

Yes

Don C. | Expérience générale |
Évaluation :

N.a.

Lora G. | Expérience générale |
Évaluation :

Thank you for all your help!

robert s. | Expérience générale |
Évaluation :

Have used this facility 3 to 4 times in last 10 to 12 years, and everything has always been 1st class and best in industry.

Matthew B. | Expérience générale |
Évaluation :

All staff members were excellent and helpful

shalyn m. | Expérience générale |
Évaluation :

Great storage facility, wonderful staff and ease of rental truck all in one place!

CHERYL W. | Expérience générale |
Évaluation :

I was a little disappointed to find the advertised price of a van at 19.95 was not true. That’s the starting price. I ended up paying $83.00. it was cheaper to bring the van back than use closer one

JEFF D. | Premières impressions |
Évaluation :

The man was sarcastic rude didn't want to try and get us a storage container he was treating us as if we were there to steal something I felt like a criminal by the time we left when a simple phonecal

JEFF D. | Expérience générale |
Évaluation :

Employee was horrible

Greg M. | Premières impressions |
Évaluation :

Every uhaul employee we delt with was extremely friendly and helpful. The trailer was well engineered and extremely easy to use. The storage unit is clean and easy to access. We are very pleased.

Edwin C. | Premières impressions |
Évaluation :

No complaints

Thomas C. | Expérience générale |
Évaluation :

I wish access to my things in storage were available longer into the evening to at least say 10pm and I wish the climate control was cooler. Every time I went it was much warmer than 85 degrees

Gerald M. | Premières impressions |
Évaluation :

Great job, wonderful roadside and storage center assistance, personnel

Anthony P. | Expérience générale |
Évaluation :

your counter person had an annoying stupid sarcastic sense of humor which should not be exhibiteded by the face of your company Ms. Peggy was Superfabulous but your manager in charge has to go!!!!

Lora G. | Premières impressions |
Évaluation :

Would have rated 5 star but the initial check in took forever due to overwhelming high volume of customers waiting and only one person behind the counter helping. However, they covered my needs well!

Robert G. | Expérience générale |
Évaluation :

Peggy and her team are outstanding! I have used their services for years with outstanding results each and every time.

Luann, Bill or Chase B. | Expérience générale |
Évaluation :

Great facilities...great staff

Michael S. | Premières impressions |
Évaluation :

My only negative thing about this experience was the long wait due to excessive lines.

MARCIA I. | Expérience générale |
Évaluation :

N/A

marc h. | Expérience générale |
Évaluation :

Well run very clean and secure facility,

shirley m. | Expérience générale |
Évaluation :

You are a very busy place. We didn’t expect a long waiting time when we arrived at 8:20 am. Obviously your services must be excellent since you’re in demand like this. Thanks again.

vernon t. | Premières impressions |
Évaluation :

*

Renee K. | Expérience générale |
Évaluation :

Peggy and staff are amazing!

Kaytie D. | Expérience générale |
Évaluation :

The bathrooms were out of service. Doug was very helpful, informative, and a pleasure to work with.

Rodney K. | Expérience générale |
Évaluation :

Very well pleased with this operation. Staff was helpful AND friendly, facility was in top shape. A good experience all around.

merete v. | Expérience générale |
Évaluation :

Busy place, despite many staffers double tasking the staff always focused on me when I was tended to. Great team. Will be my go to place for storage

deanna m. | Expérience générale |
Évaluation :

I was very pleased with the facility.

siobhan m. | Premières impressions |
Évaluation :

Even being busy, the GM was extremely friendly and accommodating! Thank you so much, I will definitely recommend this U-Haul to others

KARL OR MAJA F. | Expérience générale |
Évaluation :

..

James W. | Expérience générale |
Évaluation :

The cleanest and best maintained storage unit ever. Only negative is limited parking available, which doesn’t impact access most of the time. A good place to store your items.

Shanice A. | Expérience générale |
Évaluation :

My items were stolen by a staff member

Cheryl B. | Expérience générale |
Évaluation :

Easily accessible and clean service

Johnny P. | Expérience générale |
Évaluation :

Great people and fast workers. Great storage facility!

Cynthia L. | Premières impressions |
Évaluation :

The representative was great in spite of her being the only person to help a store full of patrons. She never rushed any of us and she had all the patience in the world.

Inga H. | Expérience générale |
Évaluation :

Staff and facility was awesome

Duane J. | Premières impressions |
Évaluation :

Real nice & CLEAN Facility Every one was real nice & helpful And excellent location

robert s. | Premières impressions |
Évaluation :

Douglas, handle my situation with efficient care, courteous and knowledgeable. Have used this facility in the past that is why I returned.

Robert G. | Réservation |
Évaluation :

Have worked with Peggy Linquist for over 7 years. Excellent service is the norm!!

Emily G. | Expérience générale |
Évaluation :

Peggy the manager was particularly helpful and informative. All the employees I encounter were friendly. Facility was exceptionally clean and well-maintained.

Elizabeth P. | Expérience générale |
Évaluation :

N/a

ROBERT G. | Expérience générale |
Évaluation :

Used this facility to store personal goods and items for 5 years. Never a problem.

Emily G. | Réservation |
Évaluation :

Great service ! Very helpful, explained the process. Peggy , in particular, was wonderful.

kysha t. | Expérience générale |
Évaluation :

The Space was clean and I had know problem with the customer service everything has great.

Mike M. | Expérience générale |
Évaluation :

Everyone was so nice! Peggy the manager is fabulous and U Haul is so lucky to have her.

Robert G. | Réservation |
Évaluation :

I have exclusively used this facility in Ocoee for a number of years. Peggy and her staff are excellent to work with and provide great service!

Inga H. | Réservation |
Évaluation :

The staff is very friendly and the facility was beyond my expectations.

ganesh s. | Expérience générale |
Évaluation :

Very helpful

COLLEEN M. | Expérience générale |
Évaluation :

There was a bug problem the last time I used storage and truck rental. Never had this problem until recently but they have an incredibly nice staff inside the store excluding the cleaning staff.

KATHY J K. | Expérience générale |
Évaluation :

Peggy and the rest of the staff I encountered at the office and in the storage area were courteous, friendly, and VERY helpful. I sincerely couldn't ask for a more pleasant group to do business with!

Michael H. | Expérience générale |
Évaluation :

good customer service--thanks

WALTER S. | Expérience générale |
Évaluation :

UHaul parks their trucks in the loading area of the storage area, wait time 1 hour at desk because of year (s) computer freeze up. Poor Customer service.

PAULA B. | Expérience générale |
Évaluation :

I highly recommend this storage facility.

Emma Lee W. | Expérience générale |
Évaluation :

The service provided by the staff was great.

Dan S. | Réservation |
Évaluation :

The front line service staff was courteous and others were helpful in explaining the storage access card process and showing me to my unit.

Karen W. | Expérience générale |
Évaluation :

It is not right that I had to pay for empty spaces. There is not any proration on any time. I only had 6 days use of spaces and had to pay for 30. That is not right.

CHRISTINE D. | Expérience générale |
Évaluation :

Peggy and her staff are terrific! They always strive to satisfy the customer, while being professional. As a teacher, I rented a storage unit and rented several trucks from this location. 👍

john g. | Expérience générale |
Évaluation :

Doug is awesome.

Carida D. | Expérience générale |
Évaluation :

Peggy was super helpful as was her staff. Highly recommend!

TAMARA B. | Expérience générale |
Évaluation :

The unit hallways was always maintained and well kept at all times. The mgr Peggy Enquist an assistant mgr Doug Platt was the greatest helping with anything. That’s the best storage place I’ve had.

brad s. | Expérience générale |
Évaluation :

Peggy, Doug and rest of staff were always very friendly, even when the lines were long

JAMES OR DJUNA B. | Expérience générale |
Évaluation :

Thie worst customer service. Water damage in my unit after the hurricane. Still to this day Peggy refuses to answer any calls or return any calls to the agent. Peggy ‘s attitude is horrible.

Christian R. | Expérience générale |
Évaluation :

Thank you he entire staff was nice and helpful! I will recommend and if I ever need storage or moving trucks again. I’ll go to Ocoee uhaul. Thank you

MARCEL B. | Expérience générale |
Évaluation :

Very good facility, good use extra help at peak hours

Audrey w. | Expérience générale |
Évaluation :

Ms. Peggy you are AWESOME!!!!

Non reviews have been submitted for this location.

Retour
Haut de la page