Évaluations des clients U-Haul Moving & Storage of Ocoee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Ocoee

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Steven V. le

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Your online pickup

Donald K. le

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Le client n'a pas laissé de commentaire.

Patricia C. le

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As always great customer service. Very important to me.

Ronnie B. le

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Le client n'a pas laissé de commentaire.

Joseph G. le

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Peggy is great to deal with. Everyone is extremely friendly

Eric P. le

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Le client n'a pas laissé de commentaire.

elizette M. le

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Le client n'a pas laissé de commentaire.

ALBERT B. le

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Le client n'a pas laissé de commentaire.

Benjamin M. le

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Honestly felt like more of an inconvenience to the employees than a customer.

Walter H. le

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Keep doing what you are doing

Philip S. le

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Le client n'a pas laissé de commentaire.

jeffrey C. le

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AC didn't work over 65 mph (in Florida) driver side mirror would not stay in position Car violently shook at any speed over 65 going down hill.

Maurice R. le

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Le client n'a pas laissé de commentaire.

SEAN W. le

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Very friendly. Nice. And professional.

Gerald M. le

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Le client n'a pas laissé de commentaire.

OLIVER C. le

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Fast and friendly customer service.

Bernard H. le

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Le client n'a pas laissé de commentaire.

Sebastiao S. le

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Nothing everything ok

Robert T. le

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Le client n'a pas laissé de commentaire.

michelle C. le

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Great Staff, awesome customer service. Very clean and plenty of trucks available at such short notice for us. You guys are AWESOME...THANK YOU!!

Tad P. le

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Le client n'a pas laissé de commentaire.

Jonathan L. le

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Le client n'a pas laissé de commentaire.

matt S. le

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Le client n'a pas laissé de commentaire.

Edwin A. le

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Le client n'a pas laissé de commentaire.

CARLOS R. le

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Le client n'a pas laissé de commentaire.

Sharon S. le

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Desk personnel not polite at all. Sold me wrong hitch then would not refund their mistake or even apologize for their mistake. Owner nice enough but she’ could give her team training in customer service.

Robin G. le

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I was told that my box would arrive in Lake Oswego and then it would be delivered to me the next day. Instead my box arrived and I wasn't able to get it delivered until 3 days later and that was only after calling to see if I could get it delivered the next day (I was on the schedule for it to be delivered 4 days after it arrived). I was then given a two hour window from 11-1 which was later than I was hoping for but that can't be helped. At 1:10 I called uhaul again because my box still wasn't there. The lady I spoke with was very nice and tried to get a hold of the driver but couldn't. My box finally got there at 1:50 which means I waited around for it for 3 hours. If the driver was running behind or there was traffic I would have appreciated a call letting me know a new ETA.

Rizwan A. le

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Le client n'a pas laissé de commentaire.

Bo P. le

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Le client n'a pas laissé de commentaire.

Kristy A. le

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Status quo. I showed up and what I had ordered was not in the truck. I had to come back the following day to get what I ordered. Truck was super beat up. Glad it didn't rain since I could see daylight through the damaged upper corners of the truck

Arthur M. le

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Your UHaul APP is NOT user friendly. I returned after hours, and the APP would not work properly. I had to drive back to talk to the guy checking in my trailer to avoid being charged an additional $20 return fee.

Justo S. le

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Very friendly and nice environment.

Justin H. le

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Le client n'a pas laissé de commentaire.

Elizabeth P. le

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Le client n'a pas laissé de commentaire.

Cyria U. le

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They made my move Easy & timely.

Samuel R. le

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trailer was in great shape, employees was friendly

Richard S. le

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Le client n'a pas laissé de commentaire.

Ernst T. le

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KEEP up the good work

JAMES D. le

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Le client n'a pas laissé de commentaire.

Edwin C. le

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No complaints

Thomas C. le

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I wish access to my things in storage were available longer into the evening to at least say 10pm and I wish the climate control was cooler. Every time I went it was much warmer than 85 degrees

Gerald M. le

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Great job, wonderful roadside and storage center assistance, personnel

Anthony P. le

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your counter person had an annoying stupid sarcastic sense of humor which should not be exhibiteded by the face of your company Ms. Peggy was Superfabulous but your manager in charge has to go!!!!

Lora G. le

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Would have rated 5 star but the initial check in took forever due to overwhelming high volume of customers waiting and only one person behind the counter helping. However, they covered my needs well!

Robert G. le

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Peggy and her team are outstanding! I have used their services for years with outstanding results each and every time.

Luann, Bill or Chase B. le

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Great facilities...great staff

Michael S. le

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My only negative thing about this experience was the long wait due to excessive lines.

MARCIA I. le

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N/A

marc h. le

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Well run very clean and secure facility,

shirley m. le

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You are a very busy place. We didn’t expect a long waiting time when we arrived at 8:20 am. Obviously your services must be excellent since you’re in demand like this. Thanks again.

vernon t. le

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*

Renee K. le

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Peggy and staff are amazing!

Kaytie D. le

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The bathrooms were out of service. Doug was very helpful, informative, and a pleasure to work with.

Rodney K. le

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Very well pleased with this operation. Staff was helpful AND friendly, facility was in top shape. A good experience all around.

merete v. le

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Busy place, despite many staffers double tasking the staff always focused on me when I was tended to. Great team. Will be my go to place for storage

deanna m. le

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I was very pleased with the facility.

siobhan m. le

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Even being busy, the GM was extremely friendly and accommodating! Thank you so much, I will definitely recommend this U-Haul to others

KARL OR MAJA F. le

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..

James W. le

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The cleanest and best maintained storage unit ever. Only negative is limited parking available, which doesn’t impact access most of the time. A good place to store your items.

Shanice A. le

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My items were stolen by a staff member

Cheryl B. le

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Easily accessible and clean service

Johnny P. le

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Great people and fast workers. Great storage facility!

Cynthia L. le

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The representative was great in spite of her being the only person to help a store full of patrons. She never rushed any of us and she had all the patience in the world.

Inga H. le

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Staff and facility was awesome

Duane J. le

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Real nice & CLEAN Facility Every one was real nice & helpful And excellent location

robert s. le

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Douglas, handle my situation with efficient care, courteous and knowledgeable. Have used this facility in the past that is why I returned.

Robert G. le

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Have worked with Peggy Linquist for over 7 years. Excellent service is the norm!!

Emily G. le

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Peggy the manager was particularly helpful and informative. All the employees I encounter were friendly. Facility was exceptionally clean and well-maintained.

Elizabeth P. le

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N/a

ROBERT G. le

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Used this facility to store personal goods and items for 5 years. Never a problem.

Emily G. le

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Great service ! Very helpful, explained the process. Peggy , in particular, was wonderful.

kysha t. le

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The Space was clean and I had know problem with the customer service everything has great.

Mike M. le

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Everyone was so nice! Peggy the manager is fabulous and U Haul is so lucky to have her.

Robert G. le

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I have exclusively used this facility in Ocoee for a number of years. Peggy and her staff are excellent to work with and provide great service!

Inga H. le

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The staff is very friendly and the facility was beyond my expectations.

ganesh s. le

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Very helpful

COLLEEN M. le

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There was a bug problem the last time I used storage and truck rental. Never had this problem until recently but they have an incredibly nice staff inside the store excluding the cleaning staff.

KATHY J K. le

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Peggy and the rest of the staff I encountered at the office and in the storage area were courteous, friendly, and VERY helpful. I sincerely couldn't ask for a more pleasant group to do business with!

Michael H. le

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good customer service--thanks

WALTER S. le

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UHaul parks their trucks in the loading area of the storage area, wait time 1 hour at desk because of year (s) computer freeze up. Poor Customer service.

PAULA B. le

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I highly recommend this storage facility.

Emma Lee W. le

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The service provided by the staff was great.

Dan S. le

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The front line service staff was courteous and others were helpful in explaining the storage access card process and showing me to my unit.

Karen W. le

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It is not right that I had to pay for empty spaces. There is not any proration on any time. I only had 6 days use of spaces and had to pay for 30. That is not right.

CHRISTINE D. le

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Peggy and her staff are terrific! They always strive to satisfy the customer, while being professional. As a teacher, I rented a storage unit and rented several trucks from this location. 👍

john g. le

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Doug is awesome.

Carida D. le

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Peggy was super helpful as was her staff. Highly recommend!

TAMARA B. le

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The unit hallways was always maintained and well kept at all times. The mgr Peggy Enquist an assistant mgr Doug Platt was the greatest helping with anything. That’s the best storage place I’ve had.

brad s. le

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Peggy, Doug and rest of staff were always very friendly, even when the lines were long

JAMES OR DJUNA B. le

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Thie worst customer service. Water damage in my unit after the hurricane. Still to this day Peggy refuses to answer any calls or return any calls to the agent. Peggy ‘s attitude is horrible.

Christian R. le

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Thank you he entire staff was nice and helpful! I will recommend and if I ever need storage or moving trucks again. I’ll go to Ocoee uhaul. Thank you

MARCEL B. le

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Very good facility, good use extra help at peak hours

Audrey w. le

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Ms. Peggy you are AWESOME!!!!