Évaluations des clients U-Haul Moving & Storage of Old Bridge
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Old Bridge
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Joseph K. le
Everything was fine. The gentleman who took care of me, Mike, was very helpful and extremely professional, with a great manner. When I couldn’t make a call on my cell phone because it was dead, and I told him that I left my IPhone charger in my pickup, which I had dropped at the repair shop after a breakdown, I bought a Uhaul cigarette lighter USB charger and he loaned me his IPhone cable until I returned the truck the following day. I really appreciated that.
John H. le
Excellent customer service
Jorge G. le
The staff was very helpful and friendly
Rafael T. le
Only problem I had was that the rental van had an awful smell of cigarette smoke from a previous renter and had me choking..
Andrey N. le
Enable mobile checkout without requirement to create an account. Ask for reservation id, drivers license, and credit card. Nothing else should be required really. If thats the case, make it user friendly and easy to do. Thanks!
charles W. le
Our only complaint is that we ordered in Middletown and expected to pick up in Middletown. Luckily Old Bridge was on the way that we were headed.
lisa S. le
They did not have a dolly that I rented. When I went to check the truck the metal where the handle closes the truck was broken, preventing the handle from locking. The guys inside temporarily fixed it by using a crow bar. There was an alert about skidding control needing maintenance. beacuse of the problems, I didn't actially get in the truck until 5:53, yet I still had to return it by 930. Lastly. Because there was no dolly to rent, even though it was available online, I had to purchase one, encountering another expense
Quinten M. le
Dont know if it was because of my connection or the trailer's but the tail lights stopped working once I left the yard. Turn signals and brake lights worked though - just not the tail lights . May want to check and make sure ita not the trailer connection. Thanks
Peter L. le
Nothing I can think of. The agent who assisted me was very kind and efficient. Most importantly, the equipment requested was available. Would most definitely use this location again.
Russell D. le
Provide customer with business card for ref or next visit... Very quick process and rep was courteous n friendly.... made transaction easy...
liana A. le
The 15' truck inside windshield hadn't been cleaned for some time. When I was coming back from Jersey city I was driving into the sun. When the sun came blaring onto the dirty windshield , I couldn't see out that well. Extremely dangerous, had to pull over it was so bad. Staff is friendly and helpful. We rented a truck back in aug 2015 under my dads info from same location. The truck windshield had so many bugs stuck on the outside and the inside glass was filthy. He told them he wanted a different truck. Why would they give that to us in that condition.
Martin R. le
Excellent service, and very friendly
Stanley S. le
It was an excellent experience
Paul R. le
Went smoothly, no suggested changes
Paul C. le
I typically won't take time out to do this, but the staff at this facility is exceptional, even as I observed them with other customers. Friendly, well trained, and focused.
Katherine P. le
Awesome service.
Cardia S. le
Very professional and courteous!
francisco b. le
good services
Patrick M. le
what about free storage ??
LAUREN C. le
FYI. I noticed there were rodent droppings on boxes & in one of the boxes that had sheets/towels; it appeared it had made a nest. But, I did notice a rodent bait trap after we cleaned out the unit.
Michael M. le
Everyone that I have dealt with in this organization exemplified excellent customer service. Very helpful and courteous.
Patrick M. le
Very helpful crew in Old bridge !
Gary G. le
i am a steady customer at this loc never had a problem very nice people
Camille B. le
Good experience
JAMEELAH M. le
My experience with Uhaul was good. Will use the services when needed again. Thank you
Anthony A. le
There was some evidence of mouse presence with droppings visible.
OLGA S. le
I appreciate staff customer service! Ladies always so nice and in this melt manner!!
Mercedes O. le
Good service
ROBERT S. le
Very nice folks.