Customer Reviews for U-Haul Moving & Storage of Orleans

3 705 évaluations

3636 Innes Rd   Ottawa, ON K1C1T1

(613) 824-6843

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(613) 824-6843

3636 Innes Rd
Ottawa, ON K1C1T1

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Front windshield was damaged, snow was inside the truck on the seats and the windshield wiper was not cleaning well.

JOSEPHELIAS K. 
Évaluation :
4

Windshield wipers need to be upgraded

Luc L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roland E. 
Évaluation :
3

See above your prices are way out of line

BRIAN B. 
Évaluation :
5

I was switched to this location from Coventry Road which I had requested. It added two hours driving time which was very inconvenient. While the service was great I would not accept this switch on future.

John M. 
Évaluation :
3

The vehicle was clean but after items were unloaded it was later discovered many items were wet including a brand new mattress that was in plastic, six inches of the mattress was soaked through. Clearly the truck had a leak as the items that had gotten wet were at the front of the truck. The customer service I received at pick up was excellent but very disappointed that my items did not arrive dry.

DAWNM B. 
Évaluation :
3

Not happy with the extra charge on drop off.

Gordon M. 
Évaluation :
5

Other than my phone freezing in the cold trying to retrieve the vehicle online all went well. Went inside got it sorted out and the return was quick, simple and fast 😁ðŸ'

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIE W. 
Évaluation :
5

Awesome team!

YAMA Y. 
Évaluation :
5

Front desk worker super cool and really there to help ‘

Taha Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

guy g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM K. 
Évaluation :
3

pickup was great, drop off was not. On pick up I was charged a high estimated amount. This was a transaction that went onto my credit card. THis was not a hold. When I returned the amount I was to pay was much less. I have been waiting 2 days to get my money back and I still have not seen it.

JAMES I. 
Évaluation :
3

Vehicle could be cleaner and full of gas. I picked it up with less than half a tank which was inconvenient. I also did not receive the final invoice via email (rob.billingham15@gmail.com)

Robert B. 
Évaluation :
5

Get the truck is easy. Return is simple and fast. I have not received my receipt however via email as it was supposed (and it is not in the spam)

GUY N. 
Évaluation :
5

Have rented from UHaul before, but this was by far the best experience. Fast, efficient and pleasant customer experience.

PERRYF P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLEY B. 
Évaluation :
3

Price per kilometre is outrages!! Truck goes through gas quickly.

DEREK C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shivam K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBINM C. 
Évaluation :
4

Very helpful staff.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hon bong L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne O. 
Évaluation :
3

The staff were excellent how ever you app would not let me check in or out as it didn't find my location even after I turned it on in my phone. That part was frustrating but the staff on site were excellent.

DENISE M. 
Évaluation :
5

I still haven't received my receipt. can you send it to me please?

INDRAROSEANNE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

alex r.  |  Expérience générale 
Évaluation :
5

Great operation, professional, quick, great service.

Rachel H. 
Évaluation :
5

The manager and staff at uhaul were always very professional and answered all my questions patiently, they deal with a great deal of customer driven stress but always keep their cool. The security set up with keypad sign in and out is the best in the industry, far better than the competition. Pricing is competitive, and i was always greeted by name, so i felt safe storing our house contents at uhaul. Keep up the great work.

Mark D.  |  Expérience générale 
Évaluation :
5

Line up for service was long (30 min) with only 1 booking agent for about 20 min

MICHAELG M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maxime L. 
Évaluation :
5

Merci

DENIS C. 
Évaluation :
5

It was quick and easy to pick up and return the vehicle. The vehicle was clean and well-maintained and staff were friendly, knowledgeable, helpful and easy to find. Way better than the Coventry Road location.

NICOLELOUISE P. 
Évaluation :
5

Good experience, staff organized, and helpful. Vehicle very good

GRAHAMRHYS L. 
Évaluation :
5

To the General manager, Melanie DuPont I really really appreciate your help financially And your kindness and understand my Situation. And to all your stuff very helpful. Again thank you so much MAY GOD BLESS YOU AND YOUR FAMILY. Happy Holiday.

Majona P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALIREZA A. 
Évaluation :
4

Customer service has improved SIGNIFICANTLY since this location opened,,,I was actually avoiding it for a period of time; but they have upped their game and won me back as a customer!

Cameron M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL M. 
Évaluation :
4

Great service from General Manager Mélanie Dupont. Thank You.

Richard S. 
Évaluation :
2

The customer service at the branch is more than excellent , but the vehicle was unsafe to drive. The wipers were not working properly in a night that was rainy and snowy, and the side mirrors were not clean and are not helpful in driving, both of the side mirrors. The vehicle was clean , but my trip was considered an unsafe one and made me very nervous.

OMNIA A. 
Évaluation :
5

Really big moving box and accessories showroom. Lots of truck selections. All three of the full time staff I dealt with were fabulous.

STEWARTH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brendan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony D. 
Évaluation :
5

The woman at the counter was so cheerful first thing in the morning. She spoke to me about my reservation and made sure that I was getting exactly what I needed for the job. She was fast and efficient. The woman who helped me upon my return was just a pleasant to speak with. Also very thorough and asked a great question "is there anything we need to do to make the truck a great experience for the next customer" and seemed genuinely interested in making the rental experience the best it could be. This is very different than any other experience I have had at other Uhaul locations. I will happily go out of my way to use this location again and to suggest it to anyone I know who is need of a truck rental.

Stephen M. 
Évaluation :
4

Thanks to Christina for the good customer service and Gary for setting up the trailer for me. UHaul offers a wide selection of awesome equipment.

Claude F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EARL L. 
Évaluation :
5

The gentlemen the checked us in was very helpful. The online process to reserve was user friendly. Would use this service again.

Reggie C. 
Évaluation :
5

truck needs a stronger break

ARCIVAL P. 
Évaluation :
3

- the trucks were not parked in order: when we picked up our truck, it took 4 times before getting a truck that was actually accessible. The first one was stuck between two other trucks, then, the 2nd one, one door was not closing, the 3rd one was also stuck between two trucks... We had to look at a truck available (i.e. in front of truck line) and run back to the staff inside to tell them which one was in the front. All of that involved a lot of running from and to the truck parking lot.

Elizabeth F.  |  Premières impressions 
Évaluation :
5

Everything was good. Quick service and quick customer service hooking up the trailer.

Kenneth C. 
Évaluation :
5

Quick and efficient drop off experience. Would happily go here again for sure.

TYLER FRANK B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George H.  |  Premières impressions 
Évaluation :
5

long lines and not enough people working the desk when you arrive. That said, they were very pleasant to deal with and very helpful. A positive experience all around!

ALEXLUCAS S. 
Évaluation :
5

The girl at the counter was very pleasant. Patient and helpful when I had an issue with my card. She started off a stressful move on a great start. Merci.

Marc P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDJ K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN DUCLOS A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
5

Excellent customer service.

VLADIMIR P. 
Évaluation :
5

Nothing it was great, Thanks

STEFANIE B. 
Évaluation :
5

When ready for pickup the vehicle assigned should stay assigned. We had an issue. When I returned the assigned truck it was gone. We had to wait for another truck.

Danielle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VLADIMIR P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CBRE EARL L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

margaret g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua C. 
Évaluation :
5

When I returned the van and then went home it was over an hour b4 I checked email thereby missing the checkin for returning the van on time. When I'm driving snd moving I dont check my phone. Im getting the job done.

Judy H. 
Évaluation :
5

My only issue was the lack of customer service. It took an hour before finally being served with one other customer ahead of me. Otherwise, excellent equipment.

CLAUDER F. 
Évaluation :
5

Friendly and courteous service at every visit.

Michel L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EARL L. 
Évaluation :
5

The service and staff have always been A1 for my rental experiences.

RICHARD F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth C. 
Évaluation :
1

My reservation wasn't done properly and was canceled 3 hrs before we went to pick up at the Queensview location, I was not notified it was canceled. I called and was told there was a truck by the airport so he drove to the airport and the location closed early. So i called again and in the middle of my crisis i was he repeatedly tried to upsell storage, despite me telling him emphatically that I was in desperate need of a truck not storage, he then put through to customer service which had 30-40 min wait times, I didn't have time to waste so I called again and reached the Orleans location where they promised they had a truck. I informed Orleans that since we had been dicked around we couldn't make it to them before close, they assured me they would wait. He's on the way to Orleans (a hour in the wrong direction from where we needed him to pu originally) and they call to say they are going to close, I had to explain that they had to wait. The staff was grumpy about staying late when he got there. We had to drive 388km to pick up our stuff (as no truck was available where we needed it when I made the original bookinf) thanks to your crappy service they didn't arrive in Nobel until 3:45am and had to load the truck at 8am on only a few hours sleep. It was an awful, extremely stressful experience.

KEVINO D. 
Évaluation :
5

Great service overall! Thanks!

GIFTY A. 
Évaluation :
5

Excellent service upon returning the equipment Thank you

ERICMICHEL G. 
Évaluation :
4

Hassle free, completely. Will use again. Thanks

Jeannette H. 
Évaluation :
4

Staff were very attentive, accommodating. The vehicle was originally returned without fuel. I had reserved and expected a fueled vehicle. Although I was somewhat delayed, the vehicle was fueled and staff were apologetic.

Jeffrey H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james F. 
Évaluation :
1

The vehicle that I reserved was not available. The alternative vehicle that we were provided stalled in the parking lot. We were then given a new vehicle that had just been returned and only cleaned because we asked for it to be cleaned, and it was barely cleaned.

ANTHONY M. 
Évaluation :
4

Customer service at checkout was simply excellent - merry Christmas!

Steven M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brigitte L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LERNTZ J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIANEMMANUEL O.  |  Premières impressions 
Évaluation :
5

Client service was excellent from the manager to the employees. I will recommend this facility to family and friends.

Tania A.  |  Premières impressions 
Évaluation :
5

Service was great, the staff were outstanding. Very clean and well maintained facility.

Frank L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TANIA A. 
Évaluation :
5

Great Staff . Thank you

M S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serge B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rousselande P.  |  Premières impressions 
Évaluation :
5

Was fast and efficient, we even picked up earlier than scheduled with no issue at all. Staff were friendly and helpful. I might suggest a lower rate for 4 hour rentals.

Barbara M. 
Évaluation :
4

I was told that I would receive an email with my invoice details but have not received it yet

roger G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda W.  |  Expérience générale 
Évaluation :
4

Exchange was good to pick up and drop off.

BENEDICT C. 
Évaluation :
5

The only comment we have is that we ordered a trailer very close to our house. The change of location took us about 30 minutes away, which added 1 hour to our trip.

W-Dale C. 
Évaluation :
4

Champagne lol

MARKT G. 
Évaluation :
5

I was supposed to received my final bill that the guy show me Saturday night but did not. Could you send it back to my email address

DANIELLE L. 
Évaluation :
5

Didn't have the trailer I reserved. In the shop for repairs. Gave me the next size up (overkill for the task at hand) at the same price.

ROCKYL B. 
Évaluation :
5

It's good,I like it

SAR S. 
Évaluation :
4

I found that there was not enough adjustment in the seat. I struggled with moving the seat up and the back handle did not work. The mirrors also had no adjustment. Luckily I am a school bus driver and was very familiar with rhe mirror set up. As long as one of the 2 mirrors on each side was set, I was good. Yes I will rent again.

SUSAN-ANN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEXANDRER R. 
Évaluation :
3

Picked up a 10 one way to kingston, engine light is on, we had not left ottawa yet so returned to the store, a technician checked it and said its not drivable and rentable, they did not have another 10foot so they gave me a 20 foot same price, but this delaid our time for our departure. These trucks should be services more often, staff was friendly and it's not the person working the desk fault, but 5hey should check there trucks more often for service

ROBERTA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT A. 
Évaluation :
5

Great service !

ASLEY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Normand L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric P. 
Évaluation :
4

Good product and all went well with very good instructions on everything. Services could be faster; need 2 cashiers; 1 is not enough when there is a complicated case ahead of you.

GERALD L. 
Évaluation :
1

Picked up the truck on empty. Overcharged MasterCard. Hours to sort out. Please look at other options, uhaul what a total mess.

BRETT C. 
Évaluation :
4

I find it was too expensive . After filling the truck with gaz, it cost me almost 300 dollars.

Pierre T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Farhad F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

christiane m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mankah n.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah J.  |  Premières impressions 
Évaluation :
4

Staff very helpful and manager very accommodating. Would definitely recommend.

Jane C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaetan R.  |  Expérience générale 
Évaluation :
5

Would use these facilities anytime. The Manager Melanie Dupont was excellent to deal with. Always greeted you with a smile and always willing to help you in any way. Thank you Pierre Robinson

Pierre R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adrienne G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott h.  |  Expérience générale 
Évaluation :
1

Even after closing my account and emptying my locker 3 days before my billing date. I was still charged for the next month. It took me two hours of waiting on the phone lines to resolve it. Will not come back. Will spread the ineptitude and lack of organization to all seeking a recommendation

James O.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RIAZF D.  |  Expérience générale 
Évaluation :
4

Good service great keep going

Elias A.  |  Premières impressions 
Évaluation :
1

This was a terrible experience and will never use UHaul storage ever again. If you want me to pay oxide details please contact me at 613-608-9827

vanessa l.  |  Expérience générale 
Évaluation :
5

I dealt with Melanie, one of the Managers and the service level exceeded expectations. She was prompt, courteous and resourceful. I appreciated it!

Pierre P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NDJIBU K.  |  Expérience générale 
Évaluation :
5

Very professional and helpful

Alan A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garry M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alvin C.  |  Premières impressions 
Évaluation :
5

Some minor computer software issues with attendant using the system. Hannah was very helpful and went the extra mile to be super helpful as this was my first time using the storage services side.

Jerome D.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

richard r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS R.  |  Expérience générale 
Évaluation :
5

Love the people they where always very helpful and professional. I will be back in the future.

mark F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RIAZF D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NACIMA K.  |  Premières impressions 
Évaluation :
5

The young lady helping me was very helpful, Hannah I think was her name. She was very kind went out of her way to help.

mark F.  |  Premières impressions 
Évaluation :
2

When I came to the facility, the staff could not get my card to work. I had to go back 5 times to try to open the door without being able to get in. The staff was unorganized, no one knew what was going on. It was unprofessional and frustrating

Caroline T.  |  Premières impressions 
Évaluation :
4

Melanie DuPont was excellent

kevan h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle a.  |  Premières impressions 
Évaluation :
3

When we arrived our locker was taken and had to then move to a second level locker which was very inconvenient due to the size and weight of our items. I will say that the staff member who helped us solve the issue was extremely friendly and wanted to make sure we were ok. However the staff at the counter were less then friendly specifically when the staff member that helped us wanted questions answered. It was extremely busy with returns and understand the staff was under pressure.

vanessa l.  |  Premières impressions 
Évaluation :
4

Great location for me personally Very clean Had a little issue with my door code but that didn’t cause an issue with access

FREDERICKG D.  |  Premières impressions 
Évaluation :
5

Kailey was very friendly and helpful with all my questions while I was moving into the storage unit. 10/10

Colton G.  |  Premières impressions 
Évaluation :
4

Extremely difficult to get in touch with. Probably more and better trained staff needed.

Jean S.  |  Premières impressions 
Évaluation :
5

Employees very helpful and did everything to make my experience very good.

Roger B.  |  Premières impressions 
Évaluation :
5

Wow... very impressed with the service! Facilités are beautiful, clean and very secure! The customer service was excellent.

Chantal G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muhemadhusein E.  |  Premières impressions 
Évaluation :
3

Locker was dirty. I had to clean it myself.

Michael D.  |  Premières impressions 
Évaluation :
4

Overall satisfied. One issue was that the map did not match reality and the unit we were originally assigned was a different size and we had to go back to the office to wait in line and get moved to another location. Not a huge deal, but also a bit strange. While we were waiting, the couple in front of use were clearly having the same issue. A bit strange that that if the map is wrong that it would not be corrected or at least that the staff would not know which were which even if there had not been time yet to fix the maps. Also, no apology for inconvenience, which was not necessary but would have been nice. Clean and nice facility.

Michelle B.  |  Premières impressions 
Évaluation :
5

Very helpful, professional, knowledgeable and helpful staff.

Ed l.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ruby B.  |  Premières impressions 
Évaluation :
5

Very helpful and friendly

Barbara G.  |  Online Move In 
Évaluation :
5

We are so happy we chose this UHaul franchise to store our household items between moves, the staff is very professional and courteous and the facility is spotless and well laid out, the manager is great at handling all kinds of questions from customers and he always has a smile to offer, we highly recommend uhaul for your storage needs large and small !

Mark D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Remyngton H.  |  Online Move In 
Évaluation :
5

This was my first time renting a self storage space and it went really well. I had great assistance from your staff, who were friendly, thorough and helpful! Merci.

Ottawa African Violet s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin A.  |  Premières impressions 
Évaluation :
4

I would have appreciate to know in advance the facility didnt have proper lock in stock and know the procedure.

Kim L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve G.  |  Premières impressions 
Évaluation :
5

A little disappointed that the price for the 5x10 unit online was 5 $more per month online (which I paid) than the price advertised at the entrance to the facility.

Michael J.  |  Premières impressions 
Évaluation :
3

3. There were mouse droppings in the storage locker. My niece complained and a staff member immediately swept our the space and replaced the poison, which had disappeared. My recommendation would be contingent on knowing the problem has been cleared up permanently.

Richard M.  |  Premières impressions 
Évaluation :
5

Easy to move in. Excellent customer service.

Melanie B.  |  Premières impressions 
Évaluation :
5

Paul was a great help. I couldn't be more pleased with his service.

Carol N.  |  Premières impressions 
Évaluation :
5

The agent was very helpful after could not get into my storage space

donna d.  |  Premières impressions 
Évaluation :
4

The employees at the Orleans location went out of there way to accommodate us. Rachel and Kairy were extremely helpful.

Nicole L.  |  Premières impressions 
Évaluation :
5

Clean, immediately available, helpful staff.

Dena P.  |  Premières impressions 
Évaluation :
4

It was extremely busy (which is good for you) so I ended up waiting in line for over 90 minutes. The service was great but the 90+ minute wait was the issue.

Jeffrey S.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

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