Le client n'a pas laissé de commentaire.Rodney T.
U-Haul Moving & Storage of Paducah
Pour nous contacter
Paducah, KY 42003
(Right at intersection of Bridge St and Irvin Cobb Dr)
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Well the truck I rented got about 4-5 mikes per gallon and would not easily shift from 45-50 so I recommend replacing that particular truckRUTH B.
Le client n'a pas laissé de commentaire.WHITNEY G.
Le client n'a pas laissé de commentaire.CHRISTOPHER C.
Le client n'a pas laissé de commentaire.ALLAN K.
Le client n'a pas laissé de commentaire.ANDREW S.
Le client n'a pas laissé de commentaire.Celia K.
Le client n'a pas laissé de commentaire.Christopher Y.
Le client n'a pas laissé de commentaire.Patricia G.
Le client n'a pas laissé de commentaire.John M.
I was charged 0,99c a mile even though my online quote gave me 0,79c price. I've used this location 2 times in the last 6 months and each time the man behind the computer never greeted me, he acted like I was a pain to help and his work ethic is unacceptable however the young man working evenings went above and beyond. He had 3 trucks to check back in, 1 to leave and he filled 2 customer orders for propane while I waited.Susan A.
Le client n'a pas laissé de commentaire.Jeff A.
Plenty of pads. Arrived days early!!!! All my stuff barely shifted because we packed it right. I will say the ramp design is horrible. There is a gap between the box and ramp, like six inches. And it's slick. I twisted my ankle and sprained it, because my foot slid off.Anthony C.
Le client n'a pas laissé de commentaire.Joyce P. | Expérience générale
I didn't not book this location to pick up my trailer. This whole experience with uhaul has been terrible and I doubt I will use the company again in the future.Christopher A.
Le client n'a pas laissé de commentaire.Wanda M.
Truck was so loud you have to yell at each other inside cab the main thing was no cruise control other than that everything was perfectElvis I.
Le client n'a pas laissé de commentaire.Vanessa A.
Le client n'a pas laissé de commentaire.Paul H.
Le client n'a pas laissé de commentaire.Curtis H.
I don't think the prices that I paid was worth the time I used the truck. It will be a long time before I use u-haul again. Over 100 for barely 24 hrs and not very many miles. I won't be back for a while. When I move in a month or so I will be looking else where. I felt ripped off.RHIANNON W.
Le client n'a pas laissé de commentaire.Beryl S.
Employees hitched and unhitched trailer to my truck and rental process was quick and easyLARRY W.
We had a good experience and will come back if neededWESLEY B.
Le client n'a pas laissé de commentaire.PRISCILLA ANN T.
Employee was awesome! We had a problem with the first trailer he went out his way to make sure the next trailer was in good working orderrick B.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.LISA A.
The safety chains that go around the frame of the car were ground down to the point they were unusable. They had to replace them to make the unit safe to haul a car. Also one ramp just falls out when you are loading and unloading the vehicle. Fortunately no damage to the vehicle I was hauling.Donald J.
My only problem issue with the entire experience was the mileage overage I was charged. I did not drive the truck anywhere other than planned, yet was charged an overage. When I asked about it, no resolution was offered.Mark H.
No problems. Very nice staffLYNN S. | Expérience générale
Le client n'a pas laissé de commentaire.Christine B.
The guy with the beard (so sorry I forgot your name) was very helpful and knew his stuff. Great service. Thank you!SAMANTHA F.
Le client n'a pas laissé de commentaire.KENNETH H.
U-Haul truck was just what we needed to get the job doneROBERT H.
Le client n'a pas laissé de commentaire.GARY W.
If your company would take cash or debit cards since not all of us have credit cards.Helga V.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.JULIE R.
Le client n'a pas laissé de commentaire.Sondra C.
Le client n'a pas laissé de commentaire.Jerald E.
No changes needed it was greatHERBERT M.
Amber was very polite and helpfulGregory N.
everything was excellent. no problemsMichael H.
The recommendations for the size of the truck was way underestimated. I was clear that I had no appliances, no large couches, etc - and yet I did not have enough room to store a house with 2 bedrooms. Additionally, the movers were prompt, energetic, and extremely pleasant and courteous - however it's obvious they are not experts in moving. They packed a few items that could have been done a little better - and the result was some damage to my items. For example, I had three vintage/antique dressers - all three very light - wood. All three had castor wheels. One of the dressers had damage to a leg and the castor wheel broke off. Had they put the dressers in - upside down (off the castors - or had me to remove them (I did not know they should be removed but would have - if they asked me). I'm sure the leg would be fine. They also packed a very, very large screen TV - I asked them over and over to please be very careful with it - the glass extends out past the frame. I wanted them to pack it with another TV that was still in it's box - I wanted them to put both on heavy cushions. I had to put the cushions underneath the corner of the TV still broke. I was advised by the moving team at the receiving site - that the TV probably would have fared well - if they had put in on a couch - instead of directly on the hard floor (albeit with a foam piece for protection. This is the 3rd or 4th time I've used teams recommended by UHAUL and I'm completely appalled at how unprofessional they are. This team was just great other than a lack of knowledge. But I've had other teams that were slow, lazy and really had stupid ideas for packing stuff - like placing a mattress so the large side of it - is buffered by the wind. You should be training these people and requiring tests.Wynne L.
Having used U-Haul on various occasions for nearly 50 years, this experience is the best I have had. Making reservations and checking in on-line were relatively easy. Then, having the equipment ready to drive off as soon as I made payment made the total time for transaction about 20 minutes when in the past it may have taken an hour.Charles C.
Le client n'a pas laissé de commentaire.Kerry P.
Le client n'a pas laissé de commentaire.Deborah l. | Premières impressions
Le client n'a pas laissé de commentaire.william N.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.Elizabeth R.
Le client n'a pas laissé de commentaire.William P.
Everything was fine. It was a good experience.Julia D.
Was able to do most of this online or by text before arriving. Was in and out very fast. Truck was great and service was greatJohn G.
Check fluids prior to customer departure. Vehicle radiator overheated for no antifreeze. Called haul to report problem no one answered phone. McCracken County Sheriff Department tried for eight minutes to reach someone with Uhaul no luck. No help from local uhaul, referred to Claims Office, will be contacting. Will not recommend Uhaul for future use.Weldon S.
Moving TO Paducah, we didn't get our u boxes until about three days after they should have arrived. Someone there dropped the ball and had our dates screwed up, then kept promising to have them at our address, then delayed them, then CANCELLED them. We were on the phone everyday until the came. We ended up not staying and several months later had a much better experience. Boxes arrived on time without any drama.DEBORAH C.
Le client n'a pas laissé de commentaire.DORINDA W.
The cab of the truck was filthy: Dust, debris, crumbs, dead bugs, and sticky stuff was all over the place including the seats. It smelled of cigarette smoke. It look as though it had not been cleaned in years. We would have returned the truck the moment we saw this, but we needed this truck at the last minute for an emergency. We vacuumed and cleaned the inside so we could at least drive in it, but it was still pretty nasty to spend 12 hours in. We returned the truck in way cleaner condition than we picked it up in so at least the next family won't have to deal with as bad a mess.ERICH N.
Le client n'a pas laissé de commentaire.william V.
Le client n'a pas laissé de commentaire.Lavarius G.
The original location that we were to drop off (in Lone Oak was closed early and had everything locked... couldn't get a hold of anyone) so we dropped off at this location. They were SO helpful and kind. We will be using them again in the future. Thank you for making our moving process easier!Elias W.
Le client n'a pas laissé de commentaire.Jason R.
The uhaul manager was about the most unfriendly person I have ever met. The staff was ok but he wasn't and he wasn't willing to try and work with me on the storage issue that I had.JACK S. | Expérience générale
Have a better location at the paducah ky location too small and a congested area traffic is around a blind curve in both directionsDANIEL S.
The personnel would not help me carry the tv moving box to the truck . He pointed to the direction of the truck. So I had to figure out which truck it was . Once I got in the truck and made it home I then discovered that this truck had not been cleaned .. this truck was covered in dog hair and chips all in the truck . It was very disappointing considering the amount of money I had to spend on this rental .KELLEY P.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Brenda S.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Carl W.
Everything went smoothly Appreciate the friendly staff.Armando A.
Le client n'a pas laissé de commentaire.MArk A.
I see no room for improvement for this location. Fast, friendly, and very efficient staff. Best service I've had in a long time. Give these folks a raise!!!David B.
Never used the service, not sure why I got the email to do a survey.Thomas D. | Expérience générale
Be a bit quicker on the check in processDANIEL S.
very pleasant experience all around.David T.
Staff was friendly, fair, and quick to help and answer questions. The truck drove well and felt safe. It made our work much easier having equipment that was well-maintained and easy to access. Merci!Christopher W.
Le client n'a pas laissé de commentaire.tom R.
Le client n'a pas laissé de commentaire.Lynne W.
Dirty uhaul, very expensive for gas if not filled back up before drop off.Mary L.
Le client n'a pas laissé de commentaire.amy W.
Le client n'a pas laissé de commentaire.Anna C.
I was charged for going over in miles but I tried to get the uhaul closer to me in Paducah. I would. It have gone over in miles. I think 100 $was a lot for a one way one day tripSherrie C.
Le client n'a pas laissé de commentaire.Michael M.
Continue what you all are doing. Y'all was great!Lora J.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Gregory B.
The pickup was very easy and quick.Brian B.
Le client n'a pas laissé de commentaire.James W.
We reserved a 10 foot truck when we arrived we figured that a small trailer would be better. But the sales rep lied says they are all taken. I should of cxl my truck order went down the road to save moneyVictoria F.
Le client n'a pas laissé de commentaire.ken D.
Le client n'a pas laissé de commentaire.TABITHA C.
The guys that were working seemed to have a attitudeAnn H.
I rented the 4' X 9' motorcycle trailer with built in chock to take my Harley Street Glide to the shop. It worked out great!!! easily loaded and unloaded the bike, plenty of anchor points. No problems whatsoever... of course I want to ride the bike from the shop when I pick it up, but qualms about renting one like this again.Douglas C.
Had NUMEROUS problems with the accessibility of my unit when specifically being told at the time of rental that I would have 24/7 access. My paid unit remained double locked for "security reasons" in a well lit, properly locked unit with security surveillance although this policy was never explained to me nor was there any information in my contract that states that my belongings would not remain freelyaccesible ????? After making an extremely costly trip over four hours to find my belongings inaccessible I reported the issue to management, never receiving any response. When I planned to vacate I contacted the location to explain I would be traveling to the area with a rental truck and needed access I was assured that the second lock would be left on the unit "dummied" in the unlocked position until I vacated. After renting the truck and making the trip I again found that I had no access. After contacting after hours customer service I was informed that there was nothing that could be done until the following day, causing me to incur several hundred dollars worth of expenses including additional truck rental, hotel accommodations, gas and incidental expenses as we were not prepared to stay in the area. Both the customer service agent who took my complaint and the customer service representative who was working when I returned the following day assured me I would be contacted promptly by someone who could further investigate the matter. Two weeks later I have not received a call, email NOTHING. Absolutely atrocious customer service, immoral, illegal, and (to be frank) foolish business practices!! NEVER AGAIN will I deal with Uhaul outside of a courtroom!!Brittany g. | Expérience générale
Gentlemen was really helpfulDennis W.
Le client n'a pas laissé de commentaire.DALE B.
2170 Irvin Cobb Dr. was great! I did the online check In before arriving at 7 am and they got me set up with my trailer and I was in and out in 5 minutes! Highly recommend this location!Garrett R.
Le client n'a pas laissé de commentaire.Schubert M.
Le client n'a pas laissé de commentaire.Jordan L.
It probably wasn't their fault but they couldn't find a tire to fit the vehicleJANICE C.
no comment.Kenneth O.
Le client n'a pas laissé de commentaire.ELLEN B.
Le client n'a pas laissé de commentaire.DAVID F.
Awesome!!!Stephanie Y. | Expérience générale
Le client n'a pas laissé de commentaire.Jerome S. | Expérience générale
Excellent service and great having staff on site 7 days a week for securityStephanie Y. | Premières impressions
Kyle at the Irvin Cobb Paducah location needs a raise. He is an extremely hard worker and was always very pleasant and accommodating. He would have four or five customers in there at a time and he was fast and efficient. I've rented from other UHaul facilities and they were nasty and unprofessional. Kyle was always very professional and polite and I would highly recommend this location to anyone !!Marcey P. | Expérience générale
When I opened the door to the storage, ALL KINDS OF DEBRIS FROM THE CEILING, LAID ON MY NEW FURNITURE I HAD STORED. Does anyone hear me? This is TOTALLY UNACCEPTABLE!!!!!!!Cheri N. | Expérience générale
This place has the rudest people running it. Phones are rolled over to call center always. Staff is watching phone videos and will not answer the phone. They should have their franchise revokedRichard H. | Premières impressions
The two gentlemen working there are the rudest unprofessional that work there. They constantly roll the phones over to the main call center. You cannot talk to anyone in the store.Richard H. | Expérience générale
At check in the manager was a jerk. I rented there because I was to tired to move to another location.Gary H. | Expérience générale
Je referais appel à lui.Sandy C. | Expérience générale
Matt is Very nice how ever the installation kepted falling down on my boxes, I had to cover then with plastic, the air was so think with partials it got in my lounge’s I’m having respiratory problemsjames g. | Expérience générale
Guy at the counter was a jerk.Gary H. | Premières impressions
My couch was ruined from getting wet and the insulation from ceiling fell on my belongings. Never rent there again!!bethany s. | Expérience générale
Some staff are helpful while others shouldnt even have the job. I stood in the store a couple of times for over 30mins waiting for staff to show up along with other peoplegwen h. | Expérience générale
Everyone I dealt with couldn't have been more friendly and helpful. It made the whole moving experience less stressful than it was.Deborah C. | Expérience générale
Rate increase from Thursday rental to Friday rental caught me off guard. Everything else was greatGerhard M. | Expérience générale
No commentGerhard M. | Expérience générale
Love itJose S. | Expérience générale
So you know ,YOU WILL NOT HAVE ROUND THE CLOCK ACCESS TO YOUR THINGS! Once the facility closes THEY PUT THEIR OWN LOCKS ON ALL SHEDS WETHER LATE OR NOT! I don't recomendJames K. | Expérience générale
It was an easy and convenient place to store items during the month before our home closed.cassie l. | Expérience générale
Great customer service!darcy b. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!