Évaluations des clients U-Haul Moving & Storage of Paradise Valley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Paradise Valley

Cote générale :

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DALE M. | Premières impressions |
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U-Haul as a whole really needs to work on lowering the cost of out of state moving. The pricing is atrocious when you have a small family.

Jordan K. | Premières impressions |
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Le client n'a pas laissé de commentaire.

LATASHA P. | Premières impressions |
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Friendly and helpful staff. Completely satisfied with the service provided by this location.

EMILY H.
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Was good

Marsha E.
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I have three storage units at this location also. They are the best and I have recommended them to several people.

Amalia G.
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Rod and Colleen are super people! Concerned with my safety, they rented me a newer van instead of one with higher miles. Rod even washed all the windows prior to my driving away. I was checked in efficiently and the return was very easy. Fantastic experience! I recommend this location to anyone needing a Uhaul in the area.

rod h. | Expérience générale |
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Both Rod and his wife were very nice and enjoyable to be around.Made it nice renting there. thank you

cynthia S.
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Le client n'a pas laissé de commentaire.

mary s. | Premières impressions |
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Convenient, friendly staff, clean.

Joanne G.
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Very nicely managed. Very friendly.

Thomas R. | Premières impressions |
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Really good experience. It is a great location, clean units, and the staff is very pleasant. Luke was super helpful and took care of our storage needs. Highly recommend to others.

Alan H.
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Very friendly, courteous, and efficient!

Ronald C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Peyman M.
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Le client n'a pas laissé de commentaire.

Thomas M.
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Le client n'a pas laissé de commentaire.

Mark O.
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We have already mentioned u-haul to a neighbor based on our experience.

Thomas M.
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Amazing customer service! Don't change a thing. You guys are great!

Tabitha F. | Expérience générale |
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I planned to have storage but 5x5 is too small look like 5x3 .. they don’t have 10x10 unit are out 10x20 unit is the price too much They should show units to let people see the size I did not realize that 5x5 is really small they should show me first before I pay I did paid before see unit and told them cancelled and expect my refund soon Thank you

jorge m. | Premières impressions |
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This guy's deserve 10 stars not 5

Katrina M.
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Le client n'a pas laissé de commentaire.

Eric N.
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All good

Sandor W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Alan H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Kristen H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

rod H.
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Le client n'a pas laissé de commentaire.

Kaitlin M.
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Lacked customer service skills. I also reserved a dolly and it wasn't included in my truck.

VIJAYAKUMAR D.
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To explain clearly on the time limit so the renter will know what time to return. The location was flexible in accommodating my request. Thanks

susan n. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jeff J.
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I made a reservation and when I went to pick up there was no truck. The agent said there was a truck coming in that night or in the AM. Said she would let me know if something came in. The next day I get a call from uhaul saying I'm late to pick up my truck. Huh? Makes no sense. Anyway, I went to pick up and the agent had no clue who I was. Apparently, the agent from the day before had moved my reservation to another location. Why! I have no idea and was never told anything like that. Additionally, I was told the previous day I would get a discount for my troubles. Guess what? No discount, instead I was overcharged. Fun. At inspection, before leaving with the truck, the odometer showed 10 miles more than what the contract read. The agent at the time said to take a photo of the odometer. So, I did that. I told the agent when I returned the truck about the issue and that I would be charged 10 extra miles because of the issue. Guess what? She is not authorized to check in vehicles. Great, but she would be sure to let the manager know. Big shock, no one ever called or did anything about. I even emailed the photo and a description of the issue. No response. I hope someone gets back to me with some sort of refund and/or discount. Disappointing from what once was a local family company.

Anthony B.
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Front office agent provided excellent service.

STEVEN S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

TONY & MICHELE G. | Expérience générale |
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Uhaul has done an extremely good effort to bring the storage facility more in line with state of the art options (recent addition of an elevator and sliding automatic doors). If I need a storage facility again, I will definitely be looking at U-Haul.

Robert G.
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Truck pick up and item pick up we're extremely smooth and the staff was extremely helpful. I will definitely be using this location again.

Darryl L.
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Great facility with well maintained trucks and friendly staff.

lauri s. | Premières impressions |
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Rod and Colleen are awesome. They treat you like family and problems are always resolved quickly. Highly recommend the Bell Road location.

debra f. | Expérience générale |
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Le client n'a pas laissé de commentaire.

HOANG-TUAN N.
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Staff very immature and do not know what they are doing

CHERYL F. | Expérience générale |
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Rod and Colleen thru the years have always been helpful ,friendly and professional no matter the issue or problem.. thanks for all the years of great customer service... Ken fisk

Justin S. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Mark L.
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Le client n'a pas laissé de commentaire.

Scott L.
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Left my wallet there and didn't realize it untill it was late. Called uhaul and got a corporate person who was able to get ahold of the mgr who went back after hours and found my wallet and made sure that I got it back. Well done.

Lisette O. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Allison R.
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Le client n'a pas laissé de commentaire.

sharen k. | Expérience générale |
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I would highly recommend the uhaul storage facility for your needs. Colleen and Rod were exceptional in accommodating me for my needs. They were very helpful and so gracious . Big thumbs up for your facility!!!!!!!! Sharon Klauser

BOB M. | Expérience générale |
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I've been renting a storage unit at this facility for over ten years. Rod and Colleen are great managers and take very good care of the facility. They are good folks doing a great job, and are helpful and considerate to everyone. Thanks

Dalton M. | Premières impressions |
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Very friendly and helpful staff and general manager

Jamie C.
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Le client n'a pas laissé de commentaire.

jennifer M.
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Check in and check out was easy!!

Alyssa C. | Expérience générale |
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I had a great experience at this storage facility everyone was very friendly and had excellent customer service.

Isaiah S.
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Your staff, Colleen, was incredibly friendly and warm. We had a phenomenal renting experience with you guys. Anytime we need another rental, we know where to go!

Michael P.
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Le client n'a pas laissé de commentaire.

AARON M.
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They quoted $.59 per mile, but they charged $.79 per mile. I tried to email the email they provided but it bounced back. Very frustrating.

Rickey T.
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Friendly and helpful staff. They provided great suggestions to help with a safe move.

Kristen C.
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Customer service was poor, and I booked the truck for 24 hours and they called my second phone contact saying a family was waiting or the truck. I have never had such miscommunication issues when renting from Uhaul. Also I have not received a receipt yet, and I gave them my email when i checked the Uhaul back in. Also the manager wore a pin that said he backed "BLUE", and made uncomfortable jokes. I will not be returning to this location.

Robert L.
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The online checkin process was completely worthless and unable to be completed since there were no barcodes to scan at the site or on the van. Complete waste of time.

Rickey T.
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The staff was friendly and attentive. They provided great suggestions on how to use the trailer and maintain safety throughout the trip. We trailered a car from Phoenix to St Louis. The trailer was easy to load, tow and unload. Great service!

SAGAR K.
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After I returned the truck I was told that I can leave and I'll be getting an email with the final statement. I had returned the truck after refilling fuel more than the fuel level that was asked for. Despite this, when I received the final statement I was charged around $9 for fuel and when I called in that particular Uhaul location, I was told that I had not filled enough fuel after use. This was disgusting! And I was told that the store manager will get back to me. That's when I reached out to Twitter handle ‘Uhaul cares' and the representative handling it helped me out and refunded me the amount that was overcharged. Hope transparency prevails!

sharen k. | Premières impressions |
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Collen and Rod were the best!!!! Went above and beyond from the beginning to when I arrived. from Illinois. They were so customer friendly, courteous, and met all expectations above and beyond. They helped me load off my car and helped supply with some wood as the front end was over the trailer and damaged would have occurred to the front end. Helped unload with some heavy items in the truck, supplied with water as temps were 105. I has the wrong lock and Colleen supplied me with the correct one for the unit. I cannot express enough of there CUSTOMER FREINDLY SERVICE!!! I wish there were more people out there with there kindness and generosity and professionalism. If anyone needs there services at 4110 E. Bell Rd, Phoenix, AZ . call them 602-734-7387. THANK YOU!!!!! Sharon

Jaya A. | Premières impressions |
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Rod is an Angle. He even helped to move the stuff. I even try to offer some money for his help, he didn't take it. Great Gentleman.

Jason M.
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Le client n'a pas laissé de commentaire.

scott L.
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Staff was very friendly and accommodating. Rod is excellent at customer service

Austin D.
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ZERO improvements needed. Everyone I interacted with today was incredibly helpful and provided a great experience. HUGE thank you to the guy that helped me around 6pm - can't remember his name but was super friendly, and helped me with my storage unit, as well as a bulky item I needed to store. Thank you!!

JASON B.
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Always take care of me and my family.

Florencio F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Shawn S. | Expérience générale |
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Owners and employees are great! The grounds are well maintained, patrolled regularly. Highly recommend.

AARON F.
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Le client n'a pas laissé de commentaire.

Wendy B.
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Easy to rent, very clean vehicle, knowledgeable staff. Excellent experience.

Craig P.
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Le client n'a pas laissé de commentaire.

Michelle B.
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Le client n'a pas laissé de commentaire.

FRANK C.
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Brian showed Great Customer Service in processing my rental Very Close to closing time. That was Very Much Appreciated! Keep up the Excellent Work all the way around!

Joshua C.
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Improve the app confirmation process

Ethan V.
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We got very confused when we got there. we did the online 24 hr check in but it was FAR too complicated. We saw 3 people come in, get checked in, get their keys and left by the time we figured out the online situation. Thankfully Rod Thierauf was right next to us working on another truck. He helped us out a TON. Yea there is no way we are ever doing tolhe online check in again. It is much easier and quicker to go in, sign and get the key with the workers at the counter. Thankfully Rod helped us out a ton. He was very kind too.

BRUCE S.
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Le client n'a pas laissé de commentaire.

Bobby J.
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the entire experience of the rental from pickup up to drop off, customer service, all of it, was excellent.

Sarah D.
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Le client n'a pas laissé de commentaire.

Mark B. | Premières impressions |
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Le client n'a pas laissé de commentaire.

SHERRY B.
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Le client n'a pas laissé de commentaire.

Paul D. | Expérience générale |
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Le client n'a pas laissé de commentaire.

GEORGE B. | Premières impressions |
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Staff very nice to work with and facilities modern and affordable. I highly recommend this location and management the best!! 👌

GEORGE B. | Expérience générale |
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Staff is friendly and professional and their rates are competitive and facilities first rate! 2 thumbs and 8 fingers up!!!! 👍👍

PATSY B.
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Everyone is friendly. The trucks are always immaculant. They can't do enough for their customers! I won't rent from any other UHaul now....they are the best!!

ROXENE E.
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Le client n'a pas laissé de commentaire.

HARRIET F. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Timothy F.
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Great service, professional and friendly.

Paul D.
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Have had an awesome experience with UHaul. Clean facilities, extremely nice staff. Great customer service.

Robert R. | Premières impressions |
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The employees were very nice and helpful and the place was clean. The reason I would not recommend this facility is the fact that there are no elevators for 2nd floor units. Unless people are storing bags of cloths or pillows, the 2nd floor units are a real pain. Attempting to haul any piece of furniture up the flight of stairs is a major ordeal. Offering a cart at the top of the landing is nice but if you can't get the item to the top of the steps, the cart is pointless. How about offering a free appliance dolly for use getting bigger items up the stairs?

Jessica K. | Premières impressions |
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Staff was wonderful, organized and helpful. Facility was clean. Pricing was reasonable. Security felt adequate.

Kenneth G.
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Be more specific about where to pick up the key, in a lock box or the truck. Rod the Manager was kind enough to help me even though they were not open yet. He is a great person and manager, ROD!!

Eric F.
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Le client n'a pas laissé de commentaire.

Alyssa C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

MICHAEL P. | Premières impressions |
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Great friendly folks! Had me a unit and out the door within minutes. The manager was very helpful!

Rio B.
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Super easy. Can do contactless or there were helpful people in the office.

Tim S. | Expérience générale |
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Nice people and super clean!

Jeffrey T.
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Le client n'a pas laissé de commentaire.

Gina S.
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I picked this location due to the great reviews they already have. Renting a Uhaul can be a laborious process. Not here. Luke and Brian were excellent and made it a quick and easy pick up and drop off and the vehicle was spotless and smelled disinfected/clean :). Happily use again and recommend

Donetta J.
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Le client n'a pas laissé de commentaire.

DOMINIQUE D. | Premières impressions |
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Rod and Colleen are excellent. They're super friendly and efficient. I have no problem with getting my unit.

keith k. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Robert M.
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No improvement needed. Excellent location and the owners were extremely nice and helpful.

MA AYE A.
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Rod is the best manager to deal with and very attentive. I will use his location for all my moving needs.

james s. | Premières impressions |
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Staff was super friendly Rental process was fast and simple

Brianna M.
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Everyone was awesome! They were so friendly and polite and very helpful. I would highly recommend them.

David K. | Expérience générale |
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The staff were very friendly and helpful when I rented my parking space for my camper trailer. The parking space rather tight and other trailers were very close to mine. However my trailer was a full 8' wide and 33' long. I was really disappointed when I came to pull my trailer out when I found it had been broken into and my $1000 wight distributing hitch had been stolen, as well as a large mat, plastic and wooden blocking peices, and a sewage drainage line. The strange thing is the thieves didn't take all of the peices of the weight distributing hitch. So, they were very likely amateures taking advantage of a lapse of security. The lapse of security I was informed when I checked out was that the security gate had been giving problems. My concern is why wasn't more security put in place when the problem with the gate was discovered and occurring. ???? VERY disappointing.

Devin R.
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Le client n'a pas laissé de commentaire.

JUDITH J.
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Le client n'a pas laissé de commentaire.

Florencio F. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Renee S. | Premières impressions |
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Rod and Colleen and the staff at this U-Haul location are top notch. Very friendly and helpful. They made my move-in very easy.

MICHAEL V.
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The customer service was outstanding. No changes are necessary. Very happy customer

Starr S.
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Lovely couple helped us. They were so friendly and was able to help us with what we needed.

ROBIN K.
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Wash the outside of the front windshield!

BETSI S.
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Brian was great ....

KELLY C.
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The staff were really fast checking us out on 5/31/2020 which was a busy day for moving. I was in and out within 15 mins. and there were 2 people ahead of me, that was impressive! The truck was sanitized inside and it got great gas mileage! I will rent from this location again!

LINDA W.
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Absolutely nothing, awesome people. Great place

LYNDAROUX J. | Premières impressions |
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This is by far the best Uhaul location! Colleen and her husband are the greatest. They are both so kind and helpful. They go the extra mile to ensure there customers need and fulfilled. Thank you for all your help.

Robert L M.
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Can't think of anything.

Joe M. | Premières impressions |
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The young lady at the front desk provided great service. She is one I would make sure to keep on board.

Noah W.
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good staff, and great service. I highly recommend using u-haul

Toby H.
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Rod and his wife are great, very thorough. Great faces for you're business for sure! The phone check in process is rediculous and entirely too time consuming. Sometimes there just is no substitute for the real in person contact!

vera O.
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Le client n'a pas laissé de commentaire.

TRACI Y.
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Le client n'a pas laissé de commentaire.

Andrew G.
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Le client n'a pas laissé de commentaire.

mel W.
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staff was excellant. service was great.

Chris C.
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Le client n'a pas laissé de commentaire.

Amalia G.
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Le client n'a pas laissé de commentaire.

Aaron D.
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Le client n'a pas laissé de commentaire.

Marian M.
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My only complaint is that whatever soap they use to clean the inside of the uhaul was so strong it made me nauseous the entire time I was in the cab. It was overwhelming and my nose could never adjust to it. I would recommend using something less potent.

BRUCE & SUSAN B. | Expérience générale |
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Rod was always friendly and helpful, and very professional. We enjoyed the years we used this Storage facility and will recommend to anyone in the area. We would not hesitate to use your services again.

jerry D.
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Le client n'a pas laissé de commentaire.

Rick O. | Premières impressions |
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Some issues with automatic door, but not a big deal.

Sharon G.
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Rod and Colleen are absolutely wonderful! Property was always clean. everyone was always helpful. I can't day enough good things about Rod and Colleen. thank you!

Carine M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kelly U.
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Great location but sometimes seems to have some issues with the computer.

Andrew H.
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Le client n'a pas laissé de commentaire.

Brad S.
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Le client n'a pas laissé de commentaire.

Nicole G.
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Le client n'a pas laissé de commentaire.

Simon W.
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Your online check in is garbage. Crashed my phone four times trying to check in. Location services requirement, photo requirements, stalling. Terrible interface

Michael S.
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Le client n'a pas laissé de commentaire.

Mark M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Jerry S.
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Rod and Colleen were awesome to deal with, however, your mobile pick up and drop off process has something to be desired! Without Rod, it would have been a significantly longer drop off process!

Brenna C.
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Very friendly great customer service, van was very clean. I would definitely rent from this location again!

Brett B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

joseph p. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Tracy A.
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Le client n'a pas laissé de commentaire.

Joe G. | Expérience générale |
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Very nice and friendly staff willing to answer your questions with a smile.

Aaron M.
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Le client n'a pas laissé de commentaire.

Craig D.
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Excellent

Amber D. | Expérience générale |
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Every single employee I dealt with was personable, professional and understanding. I needed to rent a unit due to eviction and I honestly struggled a few times to pay my storage fees. They worked with me to figure it out every time. Wish the hours were 24/7..but still highly recommend! Amazing custom service truly makes the difference!

George K.
Évaluation :

I can not say enough good things about the team at the Bell Rd and 40th St U-Haul. The staff went above and beyond to help me out during my move. I have rented U-Haul's from across the valley and this is by far my best experience.

JOHN M. | Expérience générale |
Évaluation :

Only one thing needs to be attended to at the facility and that is the asphalt is crumbling and the small rock and powder are going into the units. I have talked with other renters and they are having the same issue. I think it's time to spend a little of that money you collect from us and redo the driveways. Please. Also have to tell you that Rod and Coleen are the best managers you have had. I have been in that facility for over 15 years and others before that. Keep them happy so you can keep them.

Adam C.
Évaluation :

Thank you Rod and co. You guys are the gold standard... Appreciate your customer service!

ray C.
Évaluation :

Good experience

robert G.
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Don and his team are great. He went the extra mile and more to accommodate all my needs. From storage containers to a truck. Thank you.

Hugh B.
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Mileage rates are too high.

Jesse H.
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Le client n'a pas laissé de commentaire.

TAMARA L. | Expérience générale |
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Super friendly and helpful staff! I was really surprised at how nice and clean and organized this place is. The people actually care about their customers!! Very professional. Will continue doing business here!!

Chris A.
Évaluation :

Rod and Colleen are amazing and I've done business with them for a while now. One thing I will say is the truck I used needs the radio fixed. The power button barely works and the volume doesnt work at all

Judith N. | Premières impressions |
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Jay was the young lady that helped me and was absolutely amazing...she is a very delightful person and true asset to your company.....Thanks for the great experience!!!!!!

Linda I. | Premières impressions |
Évaluation :

I would like to thank everyone for the help that I received during this difficult time. I apologize for my family actions and putting your staff in a difficult situation. Your policy need revised

Leon H. | Expérience générale |
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Met all my needs.

Jaime L. | Premières impressions |
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The staff was very helpful. I would recommend to anyone.

joan s. | Premières impressions |
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Very nice experience. Friendly and accommodating .

Jason L. | Expérience générale |
Évaluation :

William was especially friendly, professional and helpful in both the renting of the uhaul and the storage unit.

j. b. | Premières impressions |
Évaluation :

Rod and William are the best. Made us feel welcome and talked us through what we really needed and found the right unit for us. We are repeat customers and are glad we came back!

christopher f. | Premières impressions |
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Great location, very clean, easy access and FRIENDLY staff. Love that they share boxes (which saved us $$$).

Ethan S. | Expérience générale |
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Clean, safe, friendly staff

Anthony S. | Premières impressions |
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The Manager is AWESOME!! He is the reason I rented from U-haul!! He is a SUPER nice guy and VERY helpful. He really cares about the place and people. I also want to give a big thumbs up to Will.

Arlene K. | Expérience générale |
Évaluation :

Rod and his staff have been so helpful in my move from their facility to prescott az. thank you for all your help. definitely recommend this facility to all my friends.'

RICHARD J. | Expérience générale |
Évaluation :

Rod & Colleen are REAL people and practice "Service as an art form". They always have a smile and eager to assist any way they can. This goes for the rest of the staff as well. Thank you folks.

Mark L. | Expérience générale |
Évaluation :

The reason I stored my stuff at this UHaul facility rather than another was the staff. They were extremely kind and caring.

samuel c. | Expérience générale |
Évaluation :

U-Haul Moving and Storage on E Bell Rd was an excellent option for the secure storage of my personal items. I was able to access my unit at anytime I needed. The staff was always friendly & courteous.

Kheon T. | Premières impressions |
Évaluation :

Everyone there was nice! Handled everything in a timely manner as well. Thanks guys!

Jean F. | Expérience générale |
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I never had any issues while using this location for storage. It was a bit of a juggle when I moved out, but the staff were courteous and cooperative. Thank you for quality effort.

Fred D. | Premières impressions |
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Everyone was very helpful and we were able to secure a unit within 24 hours of our inquiry for a storage unit. Owner and employees were extremely helpful and pleasant.

Gabrielle G. | Premières impressions |
Évaluation :

The most amazing customer service I have ever experienced. The store managers/owners were friendly, knowledgeable and very helpful. From renting U-Haul vehicle to a great storage unit. 100% recommend!

Isaac M. | Expérience générale |
Évaluation :

Met all expectations.

Paula M. | Expérience générale |
Évaluation :

Very helpful staff and excellent customer service. Thank you.

Sally P. | Expérience générale |
Évaluation :

Great location. Easy in and out.

Steve W. | Premières impressions |
Évaluation :

Rod and his team made the move in a great experience. They went above and beyond to be helpful.

Gypsy P. | Premières impressions |
Évaluation :

The folks here made everything a breeze! Helpful and friendly!

Bradley S. | Expérience générale |
Évaluation :

The manager was not professional

Lindsay D. | Premières impressions |
Évaluation :

Very friendly

Debora C. | Premières impressions |
Évaluation :

Amazingly helpful!!!

Mark L. | Premières impressions |
Évaluation :

The people make the difference!

Kevin D. | Premières impressions |
Évaluation :

Excellant Customer Service, the Msnager is a class Act totally and the staff that works for him is amazing as well. MY Rcommendation is go do buisness with this location they are above the Rim.

SARAH VICTORIA C. | Premières impressions |
Évaluation :

Brian is Superman. He deserves an extra PTO day, take him out to lunch, something. What a kind heart, serving your customers!

christopher g. | Premières impressions |
Évaluation :

Had lots of trouble picking up the vehicle via app. Worker at storage facility seemed confused (upset?) about the size of free unit I received. Kim on customer service was awesome, give her a raise!

Jose S. | Premières impressions |
Évaluation :

One thing this facility doesn't elevators to take ur belongings to second floor no good

Rick P. | Expérience générale |
Évaluation :

Dont smoke weed at work.

Vincent O. | Premières impressions |
Évaluation :

Great service and accommodating

manuel b. | Premières impressions |
Évaluation :

very informative and helpful

ashaell s. | Expérience générale |
Évaluation :

The overbearing candle scent in the front office needs to be addressed . Not good for those with asthma or other breathing issues.

karen B. | Expérience générale |
Évaluation :

UHaul of Paradise Valley staff were very easy to work with. Access was more than acceptable. If we ever need storage in that area again, we will definitely use that facility.

BIANCA H. | Expérience générale |
Évaluation :

Movers had a difficult retrieving my things for a move due to internal communication issues within Uhaul. Employees stole and/or misplaced payments sent via mail (money orders/checks, bank billpay.)

Lesley U. | Expérience générale |
Évaluation :

Should train your staff better on how to process refunds and credits. Six phone calls and one in-person visits and my credit is still not done correctly as I just received a late notice!!!

Linda W. | Premières impressions |
Évaluation :

Good

JONATHAN B. | Expérience générale |
Évaluation :

The only reason I like the place is because of Rod & Colleen-They are terrific managers. Previous managers were horrible, & I had a lot of problems with them. Thanks to Rod for making it better!

SCOTT H. | Expérience générale |
Évaluation :

We had our storage unit with them for around 15 years and never had an issue. The only reason we are no longer customers is the lack of need. We highly recommend them.

michael H. | Expérience générale |
Évaluation :

The service was good.

Tallie T. | Expérience générale |
Évaluation :

The only comment is that they allow zero grace period on monthly rent payments. I understand how they can become abused. I paid on-time for 14 mo. Forgot & they charged a late fee.

NEAL S. | Expérience générale |
Évaluation :

Rod provided excellent service and went beyond ordinary as he assisted me with hooking up a trailer I was pulling to california from his location.

Annie H. | Premières impressions |
Évaluation :

I would rent from these guys always!! Superb customer service!! The BEST I’ve had in a really long time! Thank you so much for your incredible experience! UHAUL should take lessons from their book!!

SHERIDYN B. | Expérience générale |
Évaluation :

I had a storage unit here for 6 years. I had wonderful service when it was managed by Allstate as well as currently by U-Haul. Office staff was always courteous and professional.

sean r. | Expérience générale |
Évaluation :

UHauls only motivation is making money off the customer whether that be with late fees or other fees that are added. Uhaul does not care about the customer anymore as there recent changes demonstrate.

Sinencia V. | Expérience générale |
Évaluation :

I love this storage unit! I’m so glad that my stuff stayed safe from the AZ heat! Awesome facility and extremely friendly staff!

LARRY R. | Expérience générale |
Évaluation :

I was a long time renter but you kept on raising my rent with no reasonable explanation. For reason above I switched storage facilitiy. Larry Rosky

Isaac M. | Réservation |
Évaluation :

Friendly staff who was helpful and attentive. Computer system was giving them trouble, but otherwise was a pleasure to deal with.

Linda W. | Réservation |
Évaluation :

The phone center knew I wanted a ground level unit and reserved a upper level with out telling me. Then the desk person changed my unit to a 5x10 ground level. It was 5x5x10 feet HIGH! Really?!!!

Suzanne W. | Expérience générale |
Évaluation :

The staff at the desk was always very friendly and helpful.

richard e. | Expérience générale |
Évaluation :

Very nice people to work with. We needed a storage unit for a short time but we all know how time flys . So our stay was a little longer than we planned the staff were nice.

NEAL S. | Réservation |
Évaluation :

Rod and Colleen were very helpful, I had to obtain motorcycle storage in an emergency situation last minute and they was able to help me out of a jam. This is the best service I have ever received!

ALEX B. | Expérience générale |
Évaluation :

better than many others

Jon B. | Expérience générale |
Évaluation :

Clean facility with easy access.

Bernadette P. | Expérience générale |
Évaluation :

Very disappointed- the card reader is not working properly and the staff is keep on telling me it’s my card that’s not working. I went to the bank to check but it’s was ok. I wasted almost 2 hours

Chris S. | Expérience générale |
Évaluation :

Great staff and clean storage space

CLARK JEROME W. | Expérience générale |
Évaluation :

Good place overall but my needs changed and recent price increase excelerated the change

JAMES B. | Expérience générale |
Évaluation :

Seemless and positive experience throughout

konstantin filipov k. | Expérience générale |
Évaluation :

Great service!!!!. I would rent it again! Great customer service. They are very friendly and responsive!

Natalie C. | Expérience générale |
Évaluation :

we needed a place to store our stuff for a couple months and we had a great experience. Our storage unit was not air controlled but the temperature wasn't too hot even in the middle of June in Arizona

chad f. | Expérience générale |
Évaluation :

I really enjoyed my experience at this location. If I ever need a storage unit again, I’ll definitely be coming back.

ROBERT J. | Expérience générale |
Évaluation :

Awesome.

Edward l. | Expérience générale |
Évaluation :

Did fine for the time that was needed

timothy m. | Expérience générale |
Évaluation :

It was a good rental with no hassles.

robert c. | Expérience générale |
Évaluation :

Really pleased with the service level and can-do attitude of staff. I also had storage with one of your (largest) competitors and the service level at U-Haul is far better. U-haul only next time

MELISSA W. | Expérience générale |
Évaluation :

Easy access and lots of room. Will definitely use again!

cathline r. | Expérience générale |
Évaluation :

Great customer service!

Non reviews have been submitted for this location.

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